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The No-nonsense Guide to Training in Libraries


Straightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups. …

Straightforward and practical guidance for library and information workers in all sectors who are involved in training users, colleagues or other groups.

In order to make an impact with their customers, library staff must be well trained and up-to-date. Training is often delivered by library managers, development officers and trainers who may have limited budgets with access to few resources. This accessible guide uses case studies and examples of best practice from public, school, academic, special and government libraries to help library and information workers deliver excellent training practice.

Increasingly, library and information staff are being asked to do more and more with fewer resources. In the context of higher education and further education, library and information workers are often involved in training large, diverse groups of more than 100 students, who may have limited resources. In public libraries, library staff may be involved in delivering a wide range of training activities to extremely diverse groups.

Many library and information workers in special libraries deliver end-user and specialist training to busy professionals who are unlikely to have the time to attend pre-scheduled workshops. In addition, the rise of social networking tools and other information and communication technologies, has meant that training practices are continually changing to meet the expectations of participants.

This book provides guidance on the design and delivery of effective training courses and is aimed at helping experienced trainers, as well as those who are still developing their skills, including:

- The people side of training
- Use of technologies to support training practices
- Different approaches to learning and teaching
- Planning and designing training
- Delivering training: face-to-face and blended learning
- Evaluation of training events and continuous improvement
- Learning and development in the workplace.

Readership: All library and information workers involved in training.

About the Author: Professor Barbara Allan is Dean of Westminster Business School. Her background includes managing workplace and academic libraries. She has spent many years working in business schools where her focus is on enhancing learning, teaching and the student experience, and the internationalization agenda. She was awarded a National teaching Fellowship in 2008 from the Higher Education Academy. Barbara is the author of several Facet Publishing titles including: Project Management (2004), Blended Learning (2007) and Supporting Research Students (2009).

More information about the book can be found here:

Published in Education
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  • 1. The No-nonsense Guide toTRAINING INLIBRARIESBarbara Allan
  • 2. What is it?A new book from Facet Publishingthat provides straightforward andpractical guidance to help library andinformation workers deliver excellenttraining practice.
  • 3. Who is it for?Library and information workers in allsectors who are involved in trainingusers, colleagues or other groups.The book is for both experiencedtrainers and those who are stilldeveloping their skills.
  • 4. What is in it?The book uses case studies andexamples of best practice frompublic, school, academic, special andgovernment libraries to provideguidance on the design and deliveryof effective training courses.
  • 5. Who is it written by?Professor Barbara Allan, Dean ofWestminster Business School. She isthe author of several Facet Publishingtitles including: Project Management(2004), Blended Learning (2007) andSupporting Research Students (2009).
  • 6. WHAT TOEXPECTchapter-by-chapter
  • 7. 1. IntroductionThis chapter explores the currentissues faced by library trainers, looksat the links between training andstrategic goals, presents the benefitsof training, outlines the training cycleand highlights the financial and legalissues associated with training.
  • 8. THIS CHAPTERIS AVAILABLEFOR FREEclick here to browse a PDF of the chapter
  • 10. 2. Different approaches tolearning and teachingThis chapter focuses on the followingthemes:1) three approaches to learning andteaching2) a model for workplace learningprogrammes3) theories of learning.
  • 11. 3. Making training interestingThis chapter provides an overview ofdifferent methods of deliveringlearning and teaching. A combinationof these methods may be included ina training session in order to engagethe learners and enhance theirlearning experience.
  • 12. 4. Use of different technologies tosupport training practicesThis is a general overview of the wayscurrent technologies can beincorporated into trainingprogrammes. Case studies includeUsing mobile devices for inductionlibrary orientation and Using a VLE forteaching reference skills.
  • 13. 5. Making it happenThis chapter begins by exploringlearners and their different needs.This is followed by a detailed sectionon designing training events - basicdesign principles, different structuringapproaches and evaluation methods.The final section is on marketing andpromoting training events.
  • 14. 6. Delivering face-to-face trainingsessionsThis covers these topics: 1) gettingstarted; 2) managing the learningprocess; 3) questions; 4) ending thelearning process. This is followed bythree examples: A) teaching largegroups; B) making database traininginteresting; C) managing challengingbehaviours.
  • 15. 7. E-learning and blendedtrainingThis chapter discusses the design oftwo different types of e-learningprogrammes: web-based tutorialsand, learning groups andcommunities. This is followed bysections on blended learning, e-tutoring and evaluating e-learningand blended learning.
  • 17. 8. Learning and development inthe workplaceThis chapter provides an introductionto over 90 ideas for workplacelearning which may be used as part ofa training programme or asstandalone activities. The ideasinclude 360 degree feedback, KPIs,job rotation, mentoring, mindmapping, networking, PDP, and, wikis.
  • 19. Click here to order the book from the FacetPublishing websiteCustomers in the US and Canada can clickhere to order from the American LibraryAssociationRemember, you can browse a free samplechapter first by clicking hereTHE BOOK IS OUT NOW!