Radvision Education Case Studies by Face to Face Live
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A couple of case studies done by Radvision for the Education Vertical. Face to Face Live is an expert level Radvision Partner.

A couple of case studies done by Radvision for the Education Vertical. Face to Face Live is an expert level Radvision Partner.

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Radvision Education Case Studies by Face to Face Live Document Transcript

  • 1. Face to Face Live 480.348.3400 info@f2fl.com www.facetofacelive.comA Radvision / Avaya Expert Partner
  • 2. CASE STUDYCase Western Reserve University AcceleratesLearning and Enhances the Quality of Life inCleveland with Radvision About About Case Western Reserve University Case Western Reserve University (widely referred to as Customer: Case Western Reserve University “Case”) is one of the United States’ leading educational Country: USA and research institutions. Case is distinguished for advancing technology-enhanced learning including video Industry: Education conferencing, distance-collaboration, video-streaming and Product: Radvision video conferencing infrastructure video broadcasting. Located in Cleveland, Ohio, Case including Multipoint Conferencing Western also provides leadership in the OneCleveland capabilities (MCU) and the iVIEW broadband initiative - one of the boldest community management application. broadband initiatives in North America. The Mission In addition to offering nationally recognized programs librarians, and other academic resources. Several courses and in the Arts and Sciences, Dental, Engineering, Law, seminars benefit from guest lecturers and participants who Management, Medicine, Nursing, and Social Sciences, join by video conferencing and who are much more able and Case is deeply committed to applying innovative media willing to accommodate Case’s invitations because they do and communications technologies to both university not need to travel. Case also uses video conferencing and education and the civic, cultural and economic life of the data collaboration to provide faculty, staff and trustees with greater Cleveland community. The university has deployed virtual meetings, and distance-collaboration. One example a gigabit network which is available to every classroom, is the weekly Board of Trustees meeting that takes place meeting room and dorm room on campus and has been by multipoint video conference and by which the business recognized by Intel by being listed in its top-tier of “Most of the university is governed. Since the trustees reside in Unwired College Campuses.” such diverse locations as Pittsburgh, New York City and Case uses video conferencing and data collaboration to Washington, D.C, in addition to the Cleveland metropolitan provide students with advanced academic technology area, meeting by video conferencing enables them a much courseware, virtual study groups and seminars, archived greater frequency and depth of involvement than would be lectures, and even virtual office hours with Case professors, possible if they always had to travel in order to meet. The Challenge The challenges faced by Case Western Reserve’s team was to needs of the greater Cleveland metropolitan community. rapidly deploy and drive the adoption of video conferencing University Circle is a section of Cleveland that is home to and data collaboration across the university, extend its use the University Hospitals of Cleveland, Ohio College of to the other leading institutions of the University Circle, Pediatric Medicine, the Cleveland Psychoanalytic Institute, and prepare to make the platform available to serve the the Louis Stokes Veterans Administration Medical Center,
  • 3. the Cleveland Museum of Natural History, The Cleveland will demand high quality but who will generally be tooMusic School Settlement, the Cleveland Institute of Art, busy to learn, or are not interested in learning about theand the Martin Luther King Branch of the Cleveland Public behind-the-scenes technology that enables the high qualityLibrary, among other institutions. Additional challenges multimedia collaboration experience.are to provide services to large numbers of end-users whoThe SolutionCase deployed approximately 100 classrooms, meeting committed to interoperability and ‘endpoint agnostic’. (3)rooms and faculty, staff, student and trustee endpoints for The Radvision system is end-user friendly, and the advancedvideo conferencing and data collaboration. Case uses the capabilities of the system operate behind-the-scenes as farRadvision-based platform to provide video conferencing as the end-user is concerned. This is critical for aggressivelyand collaboration for coursework, teamwork, consultations deploying and driving adoption of video conferencingand meetings. throughout the university. (4) The confidence that the CaseCase identified several reasons why they selected Radvision team had in their selection of Radvision was reinforced byas their partner and vendor. (1) Radvision is clearly an Radvision’s deep association with Cisco - Case’s technologyindustry leader. (2) Radvision being standards-based, is fully partner for their network.The Benefits• In less than six months, Case Western Reserve University • Providing advanced services to end users too busy built the first phase of a multipoint video conferencing, to learn, or are not interested in learning, about the data conferencing and distance collaboration platform behind-the-scenes technology has been achieved by serving the needs of students, faculty, researchers, staff, the exceptionally end-user friendly features and graphic administrators, officers, and board members. In parallel, interfaces of Radvision products. By using advanced Case began to leverage the platform to provide services for video processing capabilities and enhanced Gatekeeper the OneCleveland community broadband initiative. functionality for simplified dialing procedures, video• Rapid deployment has been achieved thanks in large part conferencing couldn’t be easier. Integration with familiar to Radvision’s iVIEW, providing a central management workflow applications such as Microsoft Outlook also interface for control, configuration and maintenance. enables video conferencing without the need to learn something new.• High quality of experience is provided by the Radvision MCU equipped with rate-matching and advanced Continuous Presence.Looking ForwardCase’s roadmap focuses on three priorities: scale, reach and residences and community facilities not directly servedhigher levels of integration. In terms of scale, they are growing by Case’s gigabit network. The priority on higher levelsthe number of classroom, meeting room, and student, faculty of integration focuses on combining video conferencingand staff endpoints from hundreds to thousands, and will and stored / streamed video to enable virtual seminarseventually support tens of thousands of endpoints. This, in and virtual faculty / student conferences that incorporateturn requires expanding the infrastructure for multipoint. archived instructional materials and video libraries.The priority on expanding reach involves extending videoconferencing services to DSL and digital cable connected MKT-DI-261009-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 4. CASE STUDYCentral Queensland University, Australia,Implements IP Video Conferencing forTeaching with Radvision Technology About Central Queensland University (CQU) has almost 20,000 students located at more than a dozen learning Customer: Central Queensland University facilities across Australia and Asia Pacific. The university has traditionally provided well designed printed notes Country: Australia for its distance learning students (67% of its domestic Industry: Education students participate in distance education). Some of Product: Radvision’s video conferencing infrastructure these materials are supplemented by audio and video including Multipoint Conferencing Unit recordings and audio conferencing. Since 1992, video (MCU), IP / ISDN Gateway and ECS H.323 conferencing has been progressively installed and used Gatekeeper application for teaching across all campuses of the university. About Central Queensland University The Mission CQU operates 12 video conference teaching facilities for Video conferencing has been 384k ISDN-based using a over 120 hours of teaching and 10 hours of administrative 12-port ISDN MCU and endpoints operating at H.261 CIF purposes per week. Video conferencing is a critical part of (352 x 288) video resolution. This has presented several CQU’s operation. Conferences commence automatically reliability and support issues and with a 12-port MCU on the hour, lecturers control the video and audio sources limit there has been no room to grow. The CIF resolution during their presentations and students can interact via has meant that the document camera and PC video were desk microphones that activate the camera to auto-zoom acceptable but not high quality images. Video conference on the student speaking. calls were also competing with inter-campus PBX-to-PBX calls and there were significant call dropout problems. The Challenge The challenge was to converge operations onto a single and comfortable with the operation and interface. Any network infrastructure with an IP-based system that new system had to support the current user paradigm. could provide greater bandwidth and better video and The technical support team also needed a web based audio quality more cost effectively. The system also interface for system administration and operational needed to provide higher call reliability with shorter support, and the ability to monitor conference status call connection times. Lecturers at CQU have used in real time without affecting the conference. video conferencing for several years and are familiar
  • 5. The SolutionCQU researched extensively with a specific set of criteriato meet their technical, administrative and educationalrequirements. The final solution included a 100 portRadvision MCU with H.323 and SIP support, plus a 60port MCU for user self-serve video conferences. TheGatekeeper is a Radvision ECS H.323 Gatekeeper (installedon mirrored servers in failover mode) and the IP/ISDNGateway is a Radvision PRI Gateway.The endpoints are from Tandberg and the conferencescheduling/reservation and monitoring system is VisionNexVCS. The Radvision and VisionNex equipment, alongwith installation and network testing, was provided byBroadreach Services.The BenefitsThe new Radvision video conferencing infrastructure system allows staff to plug in to the CQU network fromhas resulted in improved video transmission quality at wherever they are and automatically be up and running.considerable savings. Reliability has improved with a call The support team assigns a permanent ‘video extensioncompletion ratio now over 99% (the previous ISDN system number’ to each staff member or video conferencingwas approximately 90%) and reduced connection times. system. No matter where the video conference endpointThe system also provides enhanced user support with is plugged in, it is automatically assigned an IP addressWeb-based interfaces, a real-time conference monitoring (DHCP), and registers to CQU’s H.323 Gatekeeper. Theinterface, along with remote conference observation and endpoint is then ready to make and receive video calls.conference recording from support staff offices. These Personnel who are away from their usual campus arecapabilities allow the small technical support team to be able to deliver lectures or attend meetings from any CQUmore efficient and cover more conferences across a larger campus with a sufficient wide-area-network connectionarea without having to travel. back to the main campus at Rockhampton. A recentWithin weeks of the release of the new system, students and example of this was a music lecturer who traveled severallecturers were expressing their delight with the improved thousand miles from Rockhampton to CQU’s Brisbanequality provided by 768k 4CIF video conferences. The and Melbourne campuses over a 2-week period, and wasimprovement in quality was particularly evident in subjects able to continue to deliver the usual weekly lecture andthat rely on high-quality video transmission; for example, tutorial to his students in Mackay and Rockhampton viamultimedia studies. The ‘ready-to-roam’ nature of the new his laptop equipped with a webcam.Looking Forward“The next phase of the project will take advantage of the Delivery Support. “We’re also planning to provide userslow costs associated with IP Internet connections to make with self-serve video conference services such as schedulingvideo conference lecturing to CQU’s International campuses their own multipoint conferences.”more cost effective,” said Shaune Sinclair, Manager, Flexible MKT-DI-020909-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 6. CASE STUDYRadvision Desktop Video ConferencingHelps Physicians Streamline Medical Careat Erasmus University Medical Center About About Erasmus University Medical Center The Radiation Oncology Department of the Erasmus University Medical Center cares for patients at both the mainCustomer: Erasmus University Medical Center Rotterdam campus and the Daniel Den Hoed Clinic locatedCountry: The Netherlands approximately seven kilometers (4.5 miles) away. The Department needed to make the entire team of consultingIndustry: Medical physicians and technicians available to one another in real-Product: Radvision Desktop Video Conferencing time at both Rotterdam facilities, to ensure fast, efficient and accurate delivery of radiation treatment.The MissionThe Radiation Oncology Department of the ErasmusUniversity Medical Center cares for patients at boththe main Rotterdam campus and the Daniel Den HoedClinic located approximately seven kilometers (4.5miles) away. The Department needed to make theentire team of consulting physicians and techniciansavailable to one another in real-time at both Rotterdamfacilities, to ensure fast, efficient and accurate deliveryof radiation treatment. Hans Zandbergen Prof. Peter Levendag, Chairman, Radiation Oncology DepartmentThe ChallengeDespite the relatively short distance between the medical The system had to deliver powerful high qualitycenters, traffic congestion makes traveling between them multimedia capabilities to allow collaboration on imaginga time-consuming endeavor of close to an hour in each studies, laboratory tests, and patient records. In addition,direction. A real-time collaboration solution was needed because of the sensitivity of private medical data, anythat would enable all the physicians and technicians to collaboration solution had to work seamlessly withconsult quickly with one another. Erasmus’ powerful firewall.
  • 7. The SolutionRadvision’s desktop collaborative solution was selected and manipulation also expanded the value of thefor its ease-of-use and ability to integrate with Erasmus’ investment, as the initial system was deployed at theexisting workflow, as well as its seamless integration Medical Center’s facilities in the Netherlands Antilleswith the familiar desktop environment in all the Center’s and at satellite clinics throughout the Netherlands. Itsatellite clinics. High video quality was a key factor, as is also being used for remote training.was the robust data sharing and manipulation capabilities Radvision’s desktop conferencing server was installedthat enable physicians and technicians to share data in inside Erasmus’ firewall, answering the medical center’sreal-time and make fast, informed treatment decisions. need for patient privacy and foolproof security.Erasmus recognized that the power of the data sharingThe BenefitsThe physicians and technicians of the Radiation online, the benefits to our patients were clear – waitingOncology Department can now treat more patients in time was reduced dramatically.”the same amount of time. Mr. Hans Zandbergen stated: Moreover, patients could rest easy in the knowledge that“Within a few months of our deployment of desktop they were benefiting from the renowned expertise of thevideo conferencing, there was a dramatic increase in Erasmus staff – whether they were in the Netherlands Antilles,productivity. The physicians and technicians were eager in another city, or just across town in Rotterdam.to adopt the easy-to-use tool. Once the system wasLooking ForwardThe Radiation Oncology Department remains a trend in the medical community was proven. Once issues ofsetter – both within the Erasmus Medical Center and bandwidth and data security are widely addressed, thein the Dutch medical community. The project has been groundwork for a national program is solid.moved from the Radiation Oncology Department to According to Mr. Zandbergen, the integrated workplace isErasmus’ IT Division, where it is undergoing further central to deploying new modes of visual communications.evaluation regarding expanded deployment. Radvision’s desktop solution leverages the power of theThe Erasmus desktop conferencing project was the subject integrated workplace to provide excellent medical careof a nationwide study conducted in the Hague, where the more efficiently, while extending training and enablingfeasibility of visual communications and data collaboration wide-scale teaching opportunities. MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 8. CASE STUDYETH Zurich Adopts Radvision Technology for itsDesktop Video Meetings About About ETH Zurich ETH Zurich - also known as The Swiss Federal Institute of Technology - was founded by the Swiss Federal Government in 1854. With more than 17,000 students from 80 countries around the globe, ETH Zurich is ranked Customer: ETH Zurich (Eidgenössische Technische among the top 20 universities in the world. Approximately Hochschule Zürich) 400 lecturers and professors currently teach and carry Country: Switzerland out research in the fields of engineering, architecture, Industry: Education mathematics, management studies and natural and social Product: SCOPIA Elite 5115 MCU, SCOPIA iVIEW sciences. More than 20 Nobel Prizes have been awarded Management Suite, SCOPIA Desktop and to ETH Zurich students or professors, the most famous SCOPIA IP/ISDN Gateway being Albert Einstein in 1921, and the most recent being Richard F. Heck in 2010. For more information, visit http://www.ethz.ch/about/index_EN The Mission A university thrives on the exchange of knowledge and Previously, ETH Zurich was using a mix of video equipment cooperation between its own members and with other from a number of different vendors. Although the system educational and research institutions - as a result, video was up and running, there were several challenges that communication is being increasingly implemented by needed to be addressed. For example, the solution was prestigious institutions such as ETH Zurich. Committed to not interoperable with other traditional, standards-based providing its students and staff with the most advanced (H.323) video systems, it was not scalable, and its security technological tools, ETH Zurich has been using video mechanism regularly blocked a number of functions. conferencing since 2001. The university encourages Finally, the video network was PC-based, leaving the 40 professors to deliver lectures from home; graduate students percent of lecturers and students who used Macintosh to attend meetings and follow presentations from wherever computers without video access. ETH Zurich set out to they are; colleagues and research groups outside ETH find a new solution that would address these challenges Zurich to cooperate with the university; and many more while also enabling the university to leverage its existing collaboration scenarios. investments in video. The Challenge ETH Zurich needed a scalable, high definition desktop video “Our requirements were clear-cut,” explains Thomas solution that was interoperable with H.323 and H.320 Rechsteiner, Head of Videoconferencing Services at ETH and supported both PCs and Macs. The system also had Zurich. “The solution had to be easy-to-use and platform- to be able to standalone and require minimal additional independent, allowing everyone to use their own computers. deployment costs. It also had to be scalable, compatible with the existing infrastructure and equipped with a firewall transversal mechanism to enable easy access to the system regardless of location.”
  • 9. The SolutionAfter assessing a number of solutions, ETH Zurich made evaluating the competition.”the decision in 2010 to implement a Radvision system Hans Geeler CEO of CollabCom AG, a Radvision partnerincluding two SCOPIA 5115 MCUs that connected to located in Horgen, Switzerland, assisted ETH Zurich withemulate a single virtual MCU with 30 ports; a SCOPIA the implementation and deployment of the RadvisionIP/ISDN Gateway to access the legacy world and enable solution.ISDN-based communication; SCOPIA iVIEW Management “We had a long and intensive evaluation period of almostSuite, and SCOPIA Desktop with 300 Desktop Pro video two years. We analyzed all the available solutions on theconferencing licenses. market but none could fulfill the requirements except“We decided to go with SCOPIA Desktop because Radvision SCOPIA Desktop. It was the one solution thatRadvision fulfilled all of our requirements,” adds covered the technical, multi-platform support and theRechsteiner. “Radvision was actually the only company licence schema requirements of ETH.”offering a product that also ran on Mac OS when we wereThe BenefitsETH Zurich now has a fully scalable, HD desktop video “The advantages are clear to see,” says Rechsteiner.conferencing solution with the availability to grow as “Collaboration and meetings across many locations haveneeded. Staff and students take part in video meetings from become not just easier to organize, but more effectivelylocations around the globe using their own computers. The carried out. Productivity has increased, our people saveSCOPIA Desktop firewall traversal function also enables time and gain flexibility, and we’ve significantly cutdelegates from outside the university’s network to quickly travel expenses. Lastly, thanks to SCOPIA’s superiorand easily join conferences. Meetings are moderated using interoperability, we were able to use our existing equipmentthe same user interface, while screen content, such as as well, making the solution even more cost-effective.”presentations and videos, are easily displayed or exchangedamongst participants using PCs, Macs, and traditional Rechsteiner also emphasizes how easy the solution isroom-based video systems. to install and operate. “Users don’t need license keys, administrator rights or any in-depth technical knowledge. SCOPIA is ready to go with a click of the mouse,” he adds.Looking ForwardAs part of its future rollout, ETH Zurich will soon be phasing SCOPIA solution supports both platforms with SCOPIAin mobile devices to meet the growing demand for video Mobile for the iPhone and iPad as well as the SCOPIAconferencing and telepresence applications on the move. Video Gateway for Microsoft Lync. With the RadvisionThere are also plans to integrate Microsoft Lync. The solution, ETH Zurich’s investments – both past and future – are well protected. MKT-1028A-EN 10/11About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 10. CASE STUDYRadvision and FCCN Enable Desktop VideoCollaboration at Universities in PortugalAbout About Foundation for National Scientific Computing (FCCN) FCCN is a private non-profit institution which provides advanced communication for the national research andCustomer: Foundation for National Scientific education community and promotes Internet technology Computing (FCCN) and services in Portugal. Since its establishment inCountry: Portugal 1987, FCCN, with the support of universities andIndustry: Education several national R&D institutions, has significantlyProduct: SCOPIA Desktop, SCOPIA MCU, contributed to the Internet’s expansion in Portugal. SCOPIA iVIEW Management Suite and FCCN operates the National Science, Technology and Conference Recording Society Network (RCTS) – a high-performance network for organizations with superior communication needs which serves as a platform for developing and testing advanced communication applications and services. FCCN also manages the ‘.pt’ domain registration service, provides services to professors, students, researchers and university staff, and is involved in several national and international projects. For more information, visit http://www.fccn.pt/en/.The MissionAmong its primary goals, FCCN seeks to consolidate FCCN needed to deploy an advanced web-basede-Science in Portugal and to this end, provides necessary video conferencing solution to deliver a cost-effectivecommunications infrastructure and support to researchers. collaborative working environment for users located inHigh expenses involved in face-to-face meetings at sites different buildings and campuses in multiple locations.across the country were restricting the frequency of The collaborative environment needed to enable onlinetraining sessions essential for professors, students and classes, meetings and workgroups where users couldindividuals associated with RCTS institutions. include remote experts, bring in professors from other distant institutions to teach local students and effectively allow students to attend classes remotely.The Challenge FCCN needed to build their video conferencing service FCCN wanted to provide easy access to video services on a platform that would be simple to use and easily for permitted users inside an institution federated to the adopted by end users with HD video, audio and data FCCN video service, while each institution managed over the public Internet. Interoperability with H.323 and access rights of their own users. In effect, creating a SIP was also key to enabling connectivity with other multi-tenant service where permitted end users are not standards-based video conferencing systems. required to enter login credentials multiple times and can access the service from anywhere on the Internet, along FCCN also needed to provide a highly scalable centralized with denying access to users outside the community. video conferencing service to many institutions through These requirements demanded a robust API and SDK the public Internet, while maintaining defined security to allow customization of the video platform. and access rights provided by each individual institution.
  • 11. The SolutionFCCN chose Radvision’s SCOPIA conferencing platform at over 20 universities across Portugal are holding moreincluding: than 700 video sessions a month using the Radvision /• SCOPIA Desktop for HD video conferencing on the COLIBRI solution. Most users connect at 384-768kbps, PC and Mac. providing good bandwidth utilization as well as excellent• SCOPIA MCU for multi-party conferencing. audio, video and data quality.• SCOPIA iVIEW Management for management of the In addition to use across universities, the combined video application. solution has also been used as a core tool to conduct distance learning as part of a project called e-Raízes Redes,Radvision’s SCOPIA platform was integrated into FCCN’s promoted by a Portuguese High Education Institution. Thesophisticated COLIBRI web collaborative environment goal of e-Raízes is to implement and disseminate e-learningthrough the SCOPIA platform SDK and APIs. COLIBRI is the strategies “from paper to screen,” where teachers have thee-learning portal providing overall access and scheduling ability to easily exchange data with homebound studentsof the video conferencing service enabling online classes, using PCs and projectors. The solution is also being usedmeetings and workgroups for professors and students. to train teachers and tutors involved in this project.The system began undergoing testing in early 2010 andwas fully deployed within a year. Today, some 2,500 usersThe BenefitsWith Radvision’s SCOPIA conferencing platform, FCCN Additionally, the solution’s H.239 data collaboration,has an all-in-one web conferencing system that is robust, embedded firewall/NAT transversal and recording andeasy-to-install, and video room system-compatible. streaming features have also proven to be key benefits.“The COLIBRI collaboration service combined with Radvision’s SCOPIA solution provides a state of the arteducational video tool integrated with many existing systems. We are proud to be part of the integration teamthat brought the innovative solution together to enrich student communication across Portugal.”Salustiano Garcia, Viking Telecom General Manager MKT-1032A-EN 11/11About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 12. CASE STUDYRadvision Enables Illinois Century NetworkSchool Video Services Solution About About ICN As a “service provider” for school and public facilities throughout Illinois, the Illinois Century Network (ICN) provides a service to hundreds of institutions for regularCustomer: Illinois Century Network (ICN) communications with peers and mentors in the state of Illinois. ICN’s video service is based on products that are highlyCountry: USA reliable, easy for administrators as well as customers to useIndustry: Education and scalable to meet the demands of hundreds of facilities with one or more video conferencing endpoints.Product: Radvision Video Conferencing The Illinois Century Network consists of points of Infrastructure including: Multipoint presence in virtually all Illinois LATA connected in a partial Conferencing Unit (MCU), IP-to-ISDN mesh via OC12, OC3 and DS3 circuits. Constituents connect to the ICN via Fast Ethernet, OC12, OC3, DS3 Gateway and H.323 Gatekeeper and DS1 and other means.The MissionICN offers its subscribers a robust intranet, with more Video Education Network. The Illinois Video Educationthan 3 gigabits of Internet egress via multiple POPs and Network (IVEN) was established in 1995 through a jointaccess to Internet 2. In addition to access and backbone initiative of the Illinois Board of Higher Education (IBHE)transport, ICN provides value-added services including and the Illinois Community College Board (ICCB). TheDNS filtering, QoS, multicasting, equipment and access joint venture leverages ten regional video networkscircuit discounts, technical support and consulting. ICN, that include public and private universities and colleges,as a network service provider, also evaluates the need for, community colleges, secondary schools, health careas well as developing and introducing other services in facilities and a few business locations. Thousands ofresponse to constituent requirements. Video conferencing video calls are made each year over this network andover IP is a powerful ICN service that is in high demand it is considered essential to meeting the managerial andfrom its constituent members. educational objectives of the state. Many locations onOne of the user communities on ICN is composed of the Illinois Video Education Network make their videoinstitutions communicating with video over the Illinois calls on the ICN H.323 network.The ChallengeOne critical shortcoming of switched network and dedicated T-1 or higher connections to their campuses,ISDN-based systems for video conferencing is that the one for video conferencing and the other to the ICN. Bysame network connection cannot be used for multiple moving to IP, the schools can converge their video andapplications or one consolidated network for multiple data applications onto a single high speed network thatsmaller locations. This led most schools to have two or more both reduces the cost of ownership and operation for
  • 13. institutions as well as lower the cost of entry for other Compression algorithms have improved substantially sinceorganizations currently without video conferencing. the late 1990s and not all hardware purchased in the firstAnother incentive for those using legacy circuit switched generation network is capable of supporting processor-networks to migrate to an H.323 video conferencing intensive tasks such as required by the latest codecs. Whennetwork is the opportunity to have higher quality video a call is established by an IP application, such as an H.323and audio, higher call retention and more telephone- device, the quality of service provided by the network canlike features accessible to users during a video session. be specified and guaranteed during a session.The SolutionICN uses Radvision’s MCU to provide subscribers with they are registered with Radvision’s advanced H.323the ability to participate in multi-site video calls without Gatekeeper, it provides call control, address resolutionthe expense of purchasing and maintaining regional and sets policies such as bandwidth usage and trafficequipment. MCU resources are configured to offer direction for the ICN H.323 endpoint users, ensuringvarious conference services based on the number of sites optimal performance.in a conference, connection speeds and formats. Speed The H.323 Gatekeeper also manages Radvision IP-to-ISDNmatching permits the users on a call with multiple data Gateways distributed throughout the network - for thoserates to receive the best experience their connection will users who are authorized and wish to access sites notsupport without degrading the experience of participants currently on the ICN or the Internet. The ICN Gateways offerwho have higher bandwidth capabilities. ICN constituents the ability to complete H.323-to-H.320ICN offers services to a group of approximately 50 H.323 video calls both on-net (within the IVEN network) and viaendpoints associated with the IVEN and ICN. Once ICN-provided PRI trunks to other H.320 networks.The BenefitsRadvision was selected as the partner of choice for theICN video service because Radvision’s products met orexceeded ICN’s requirements for ease of administration,support for call detail records (CDRs), strong diagnostictools, redundancy and failover capabilities, as well asother product-specific features.This implementation allows users to try the technologyprior to committing to a full deployment of their own.A constituent wishing to enjoy the benefits of videoconferencing or distance learning can deploy a relativelylow cost video system and use the existing ICN connectionto connect to H.320 or H.323 sites worldwide. MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 14. CASE STUDYMichigan’s Regional Educational MediaCenter Deploys Radvision’s VideoConferencing Solution to K-12 Schools AboutCustomer: Michigan’s Regional Educational About REMC #1 Media Center #1 REMC #1 provides support to 22 school districts in fiveCountry: USA western counties of the Upper Peninsula of Michigan.Industry: Education Their programs increase and enhance educationalProduct: Radvision’s complete video conferencing opportunities while saving the districts both time and infrastructure solution including Radvision’s money. The eliminated travel will also be a safety Multipoint Conferencing Unit (MCU), measure in the harsh winter environments experienced H.323 Gatekeeper, and scheduling and management system. in the Upper Peninsula of Michigan.The MissionThe State of Michigan’s Department of Education created REMC #1 installed Radvision’s Multipoint Conferencing22 Regional Educational Media Centers to promote the Unit (MCU), H.323 Gatekeeper, and schedulinguse and management of various media to enhance and management system. These products enableeducation for K-12 learners, and to develop and implement REMC #1 to schedule and deliver classes, virtual field trips,cooperative projects to promote cost-effective services, professional development and other collaboration.and create opportunities for professional development. By choosing to move to an IP-network connection forREMC #1 serves more than 12,000 students and 700 distance learning and video conferencing, REMC #1 savededucators. Additionally, the agency manages the data in access costs, decreased system complexity, and cancommunications network for its districts and coordinates now also participate in video sessions using Internet 2.its distance learning. Internet 2 is a consortium of over 180 universitiesREMC #1 was a pioneer in distance learning in working in partnership with industry and governmentMichigan. More than a decade ago, it was one of to develop and deploy advanced network applicationsthe first organizations to share courses through its and technologies, accelerating the creation of tomorrow’sanalog fiber network. However, as the demand for Internet. Internet 2 is recreating the partnership amongmore educational courses and advanced technology academia, industry and government that fostered today’sincreased, REMC #1 was forced to upgrade its network Internet when it was in its infancy. The primary goals ofand technology. Internet 2 are to create leading edge network capabilityTo address this demand, the agency selected Radvision, for the national research community that enablea leading provider of products and technology for revolutionary Internet applications and to ensure thereal-time voice, video and data communications over IP rapid transfer of new network services and applicationsnetworks and an expert in the video conferencing space. to the broader Internet community.
  • 15. The ChallengeREMC #1 faced the challenge of providing enhanced and “We are talking about the largest district in this area havingincreased educational opportunities to a geographically 1,600 students and the smallest district having only eight,”dispersed area with limited resources. Their 22 districts cover said director Greta Erm.4,871 square miles and have a varied student population.The SolutionThe Radvision solution was a move from the legacy This included:analog video conferencing network to a digital one, • Radvision’s Multipointeliminating the need for a separate network. The Conferencing Unit (MCU) withInternet bandwidth and consolidated infrastructure high density and performancenow enables REMC #1 to schedule classes, virtual field providing the ability to conducttrips, professional development and other collaborative conferences for voice, videoprograms for students and teachers to any wired and data between three orclassroom in the district. In addition, it gives these more endpoints.districts access to Internet 2. • H.323 Gatekeeper withDuring the evaluation period, REMC #1 was highly advanced call managementimpressed by Radvision’s product performance. Its to set policies and control network resources such asproducts demonstrated higher call quality with less bandwidth usage and trafficdelay than other products on the market. The Radvision direction, ensuring optimalproducts also required much less rack space and provided network performance.greater capacity to handle more of its endpoints and • Scheduling and Management System allowing users tosimultaneous calls. schedule conferences directly from Microsoft Outlook. TheBy providing REMC #1 with a bundled solution, system centrally manages conferencing, collaboration andthere was no integration work to combine disparate meeting resources, including multiple time zone scheduling,technologies, multi-vendor products, or scenario attendee invitations, recurring events, reporting capabilitiestesting necessary to ensure compatibility of the video and network resources.conferencing network components. Radvision’s expertise and product design for distributed architectures of video conferencing networks was also a key decision factor.The BenefitsThe deployment of the Radvision solution has opened the “One district is offering Finnish, one is offering Collegewindow of opportunity for the small, rural districts in the Writing and yet another is offering Accounting. ThereUpper Peninsula of Michigan. A student within these districts is even a plan to connect students in another district tonow can take a virtual field trip to the Cincinnati Zoo, or students in Norway and Finland. This would not havereceive a music lesson from an expert from the University happened last year,” REMC #1’s Erm says. “The Radvisionof Michigan. In addition, each district has the opportunity solution has made it possible and this is just the beginning.”to select its own courses independently of the other. MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 16. CASE STUDYNew Zealand National Research & EducationNetwork Deploys Radvision Next Generation HDVideo Conferencing Solution About About Research and Education Advanced Network New Zealand (REANNZ): Research and Education Advanced Network New Zealand Customer: Research and Education Advanced (REANNZ) operates the Kiwi Advanced Research & Network New Zealand (REANNZ) Education Network (KAREN) supporting more than Country: New Zealand 220,000 users at over 120 New Zealand universities, research institutes, government agencies and private Industry: Higher Education / Research sector partners. Product: SCOPIA Elite MCU, SCOPIA Desktop, KAREN is the exclusive broadband network, linking SCOPIA iVIEW Management Suite education, research and innovation organizations in New Zealand. KAREN Video Conferencing Service (KVCS) is owned by REANNZ with Advanced Video Collaboration Centre (AVCC) and Communication Partners providing management on a day-to-day basis. The Mission KVCS allows people in New Zealand and across the world “Having the ability for anyone to effortlessly download to communicate with each other in real time using simple SCOPIA Desktop and participate in an HD video conference video conferencing tools. Subscribers to the service can from their PC or Mac, without worrying about firewalls, participate in high definition (HD) multipoint video calls, will dramatically increase the adoption, productivity and schedule meetings and invite participants, webcast or record maintained use amongst universities and other institutions their event, and benefit from a free HD desktop video within New Zealand.” conferencing application. Nathan Gardiner, Director Advanced Video Collaboration Centre The Challenge Video conferencing is an essential tool for the KAREN competitive price point. With KVCS being a shared resource, community; use of the technology for research, teaching the solution also needed to scale for large events including and day-to-day business has sky-rocketed over the last conferences, lectures and workshops accommodating large three years. The solution needed to accommodate this numbers of both interactive and streamed viewers. fast growth along with desktop conferencing at a very
  • 17. The SolutionKAREN’s deployment of Radvision’s SCOPIA conferencing in seconds and seamlessly connects through firewallssolution included the SCOPIA Elite MCU, SCOPIA Desktop offering an ideal solution for users in the office, on theand SCOPIA iVIEW Management for a full video conferencing road or at home.solution with the following key capabilities: • High Scale Web Streaming: stream video conferences• Full HD Multi-Party Video Conferencing: full HD video including presentations to viewers around the world, conferencing and data sharing with multiple participants direct to their web browser. within KAREN and beyond. • Powerful Conference Booking and Management:• Virtual Conference Room: video conference in seconds schedule meetings, send automatic meeting invitations inside a ‘private virtual office’ for ad-hoc meetings. and moderate attendants with the easy to use booking• HD Desktop Video Conferencing: use and distribute the system. Monitor application usage through an extensive free desktop client software for HD video conferencing on range of visual reports. both the PC and Mac with an inexpensive web camera. • Conference Recording: record any meeting for a The client is a simple web browser plug-in that downloads permanent record or for streaming at a later date. The Benefits KVCS users save money with reduced travel costs, have KVCS has been used in a variety of ways including: improved productivity with less time spent traveling, share • National and international collaborative research resources for course delivery, access international experts • Remote diagnostics in medical and bio-security easily and experience increased participation from remote environments parties. • Delivery of courses • Interviews of remote candidates for job vacancies • Scientific outreach to schools • Accessing international experts for speaking events • And graduate oral examinations. Looking Forward In the first 6 months of operation, KAREN supported over nearly $200,000, hundreds of hours sitting on airplanes, 4,400 meetings on Radvision’s SCOPIA solution with meeting and over 85 tonnes of CO2. With the clearly successful activity growing from approximately 200 in the first month rollout and strong usage growth in a short period of time, to nearly 1,200 per month. Also recently hosted on the REANNZ is already planning for expansion of the SCOPIA SCOPIA solution was the “Signs of Change” national solution and adding new capabilities such as support for e-conference linking lecture theaters in six cities enabling the Apple® iPhone® and iPad™. participants and speakers to travel only to the nearest venue. Hosting the conference on the SCOPIA solution saved MKT-DI-REANNZ-0612-AAbout RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 18. CASE STUDYThailand’s Office of the Basic Education Commissionunder the Ministry of Education Deploys Radvision HDVideo Conferencing Systems and InfrastructureAbout About the Office of the Basic Education Commission The Thai education system consists of 12 years of free basic education; 6 years of primary and 6 years of secondary education.Customer: Office of the Basic Education Commission The Office of the Basic Education Commission (OBEC), (OBEC), Ministry of Education under the Ministry of Education in Thailand, is responsibleCountry: Thailand for policy creation and control of primary throughIndustry: Education secondary schools.Product: SCOPIA XT1000 HD Room Systems, There are 32,500 schools under the supervision of OBEC SCOPIA MCUs, SCOPIA Desktop, consisting of 30,000 primary and 2,500 secondary SCOPIA iVIEW Management Suite schools.The MissionEight core subjects form the National Curriculum: Thai “Radvision’s solution has made communication muchlanguage, mathematics, science, social studies, religion easier for the entire OBEC organization, especially whenand culture, health and physical education, arts, careers important policies need to be discussed and implementedand technology, and foreign languages. OBEC promotes in every service area simultaneously.”and manages this basic education for all age groupsand provides equal access to all students. The students Mana Tiaochae, Plan and Policy Analyst OBECare equipped with moral-led knowledge integratedwith the philosophy to secure a strong Thai economy.OBEC also provides an environment for education tobe innovative for both the students and the teachers.The Challenge OBEC established 185 Educational Service Areas (ESA) communicated to all ESAs; follow-up on performance to decentralize administration; however, policies and and adherence to established policies and standards; training are required to be consistently delivered across all and OBEC officer and staff training. The solution must areas of Thailand. Educating an entire country, providing allow for live meetings as well as recorded meetings all students with the same level of education, can be for review, guaranteeing participation for all involved. logistically difficult, making video conferencing an The solution must scale to cover all of Thailand, be very essential tool for success. The initial primary objectives simple to use and easily managed without requiring are: policy notifications from headquarters to be significant IT staff.
  • 19. The SolutionOBEC deployed SCOPIA XT1000 HD Video Conferencing • Affordability and Price / Performance: WithRoom Systems, SCOPIA Desktop, SCOPIA iVIEW Radvision’s SCOPIA solution, OBEC can connectManagement Suite and SCOPIA MCUs enabling highly with more users with equal or better quality at lowereffective communications amongst headquarters and all prices than competitive offerings.185 Educational Service Areas, reaching every province • Superior Design and Architecture: Every component ofin Thailand. Key factors leading to OBEC selecting the SCOPIA solution has been designed for deploymentRadvision’s SCOPIA solution included: in a distributed IP network allowing conferencing• Advanced Technology: High performance room infrastructure to be deployed strategically throughout systems, unmatched telepresence and desktop the network with intelligent call distribution. OBEC communications and mobile conferencing. benefits from increased redundancy, network traffic optimization, resource management and high scalability.• Ease-of-Use: Radvision takes a solution approach to ease-of-use, focusing on the entire application and • Support: Radvision and its business partners provided not just individual components making it simple for an effective way for OBEC to acquire a complete even first-time users to connect and participate in a video solution through expert planning, installation, large-scale, recorded multi-party HD video conference. training and support services.• High Quality: The SCOPIA solution is a powerful • Knowledge and Expertise: Since 1992, Radvision has combination of hardware and software that supports been an innovator providing products and technologies the highest resolutions available in today’s video for unified visual communications over IP, 3G and conferencing solutions. emerging next-generation networks.The BenefitsOBEC users save money with each meeting, provide • Video conferences are broadcast via the Internet toconsistency across all education sites, experience schools that currently don’t have access to videocollaboration and innovation, and ultimately maintain conferencing systems.the educational development of its community. OBEC • SCOPIA Desktop provides easy and very affordableuses video conferencing in diverse ways, including: communications amongst ESA offices and schools.• Regular large-scale conference calls with all 185 • With the recording capabilities of the SCOPIA solution, Educational Service Areas and numerous secondary recordings are able to be played back on-demand offices concurrently. as needed, allowing for training, policies and other information to be communicated without requiring all sites to participate live.Looking ForwardCurrently, all OBEC ESAs have video conferencingsystems available for use. With the early success ofvideo conferencing that OBEC has experienced, videoconferencing will soon be available in more individualschools throughout Thailand providing the ability forOBEC to carry out its mission even more efficiently andeffectively. MKT-1022A-EN  04/11About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 20. CASE STUDYPiemonte University, Establishes Telemedicineand Distance Learning Program withRadvision Video Conferencing Solutions About About Piemonte UniversityCustomer: Universita degli Studi del Piemonte Universita degli Studi del Piemonte Orientale, or Orientale, School of Medicine and Surgery Piemonte University, is a prominent institute of higherCountry: Italy learning headquartered in Novara, Italy. The University has campuses and associated hospitals around theIndustry: Medical /Education country and wanted to offer professional trainingProduct: • Radvision Multipoint courses integrated with University degree programs Conferencing Unit (MCU) for nurses and physiotherapists to its constituents • Radvision ECS H.323 Gatekeeper through video conferencing.The MissionThe University needed an interactive system that was of Piemonte University selected Radvision’s products for thesuch high quality that the technology barrier would dissolve teledidactic program video conferencing network. Theyand teachers and students would conduct themselves as if chose Radvision’s powerful and economical Multipointthey were in the same classroom. The video conferencing Conferencing Unit (MCU) for bridging the participants intosystem would also have to be able to accommodate a single conference. Radvision’s ECS H.323 Gatekeeperstandard classroom teaching aides such as slides, video, was chosen to manage the network traffic and accessor live feeds from diagnostics or operating theaters. for quality controls and system monitoring.The ChallengePiemonte University’s plan has many critical success factors: and explanations were perfectly coordinated with the• High availability of the system - The system needed images displayed for a seamless learning environmentto sustain 8 hours a day of video conferencing every with comprehensible and accurate information.day of the academic year with continuous setting and • Intuitive and simple to operate - Students and teacherstransmission format changes to accommodate a variety needed to feel completely at ease with the system andof lesson plans. operating video conferencing endpoints to provide the• Quality of transmissions - The quality had to be ‘true maximum degree of participation for everyone involved.to life’ to make the technology element ‘disappear’ and • Easy diagnostics and administration - The technicalallow students and teachers to conduct themselves as staff of the University needed to be able to support andthey do in a traditional classroom environment. maintain the system without having in-depth experience• Synchronization of audio and video - Many lessons were in video conferencing. It needed to be manageable andsupported by PowerPoint presentations, slides or films on scalable to accommodate growth and expansion of themedical subject matter. It was critical that the instructions distance learning program.
  • 21. The Solution their network to other teledidactic or research programsThe stringent requirements of the University program that may have an existing ISDN network, and thereforedemanded a feature-rich solution that would still be installed a Radvision Gateway as part of the system. It wascost-effective. Although the initial program called for also important to know that they could add additionalonly four sites to participate; they wanted a solution features or MCU ports as their own program developed.that would be flexible and scalable to accommodate Managing and monitoring the network was also a seriousnew endpoints and expansion of the network. consideration in the University’s choice of the RadvisionAfter conducting a series of market, service and product ECS H.323 Gatekeeper. The importance of being able tocomparisons coupled with the system requirements, the control access, traffic flow, optimize bandwidth usage,team at Piemonte University chose Radvision’s MCU and and monitor the entire system from a single administrativeH.323 Gatekeeper to provide the network infrastructure point was very efficient and attractive.of the video conferencing system. The Radvision products were also compatible withThe Radvision MCU is tailored to the customer’s a broad spectrum of video conferencing endpointsneeds. The solution can incorporate voice, video and that were essential teaching aides for the courses. Thedata bridging, along with Gateway functionality for University deployed Polycom endpoints at the fourconnectivity between IP and ISDN networks. locations and housed the Radvision solution at theThe immediate network architecture only called for an IP main campus.(H.323) MCU, but the visionaries at Piemonte Universityunderstood the importance of having the option to openThe BenefitsToday, the aggressive teledidactic program offers reduction in space and service requirements for students.four concurrent courses at three locations. Through “Selecting a system (not just a product) based on athe teledidactic program, the University is able to design, which takes into consideration the possibility ofaccommodate over 200 participants in each of its courses. its expansion and integration with the most innovativeThese courses would normally be inaccessible to students technologies, has proved to be a wise decision,” saiddue to economic reasons and physical circumstances. Dr. Emanuele Albano, Director of the Department ofOne of the obvious advantages of this arrangement is Medical Sciences. “We intend to continue to expandthe ability to enable students who would not normally the teledidactic program to encompass a wide varietyhave access to the classroom environment because of of courses for a broad base of disciplines.”handicaps, incarceration, remote geographic locationsor areas with poor transportation. Additional advantagesinclude optimization of costs and time, optimization ofteaching personnel, uniformity of the lesson content, and MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 22. CASE STUDYUniversity of Houston-Downtown Expandsits Video Horizons with RadvisionInfrastructure and Desktop Conferencing About About University of Houston – Downtown Since opening its doors in 1974, UHD has grown in mission and service, and now offers baccalaureate degrees in 48 areas and four master’s degree programs. Enrollment has surpassed Customer: University of Houston – Downtown (UHD) 12,000 students who attend classes in four Colleges: Business, Country: USA Humanities and Social Sciences, Public Service and Sciences Industry: Education and Technology. A fifth college, University College, serves as the entry point for all students coming to UHD. Approximately Product: Radvision’s complete video conferencing 2,000 students graduate each year with degrees in humanities infrastructure solution including SCOPIA and the arts, social sciences, business, the sciences and Multipoint Conferencing Units (MCU), technology, education and criminal justice. As one of the SCOPIA Desktop and iVIEW Suite four distinct and separate components of the University of Management and H.323 Gatekeeper Houston System, UHD offers educational opportunities and access to students from a variety of backgrounds including application. many first generation college students, students who work full or part time, students who may have family obligations and students who transfer from community colleges and other higher education institutions. The MissionUHD needed to replace its existing video networkinfrastructure (MCUs) with a reliable, robust platformthat delivered value added features, such as firewalltraversal, high definition support and remote desktopconnectivity and data collaboration. “The SCOPIA platform proved to be a robust package that encompassed reliable desktop conferencing, built-in firewall traversal and HD support. This single-vendor solution proved reliable, dependable and blended ergonomically with our workflow – without compromising system stability or application deployment.” Steve Cachia, Manager for Video Network Services, UHD Division of Information Technology. A UHD video conferencing room
  • 23. The ChallengeUHD is a pioneer within the University of Houston System infrastructure. The new infrastructure not only neededin utilizing video conferencing technology. It is used both in to deliver value added features, it had to be easy todistance learning and day to day communications between use, integrate seamlessly with existing endpoints andremote sites, with up to 80 hours of constant connectivity workflow, and deliver the robust performance for UHD’sper week. As such, the video conferencing system is a heavy usage today, as well as with projected addedmission-critical part of the university’s communications desktop connectivity and high definition.The SolutionUHD enjoyed years of positive experience with extensive, full-scale pilot. The first stage of the pilot wasRadvision’s Gatekeeper technology, especially when to ensure that the new infrastructure would stand upit came to engineering issues. For the staff at UHD, to the rigorous test of UHD’s present capacity, withoutstrong engineering was a critical factor in choosing a compromising the constituent’s experience. These testsnew vendor. Radvision’s standard-based vision was in were completed in a full production environment, withsync with UHD’s approach and laid the groundwork for special emphasis on remote desktop connectivity. Higha fruitful partnership. definition testing in a production environment withUHD deployed two Radvision SCOPIA® MCUs, SCOPIA Polycom and Tandberg endpoints and standard PC’sDesktop, and iVIEW™ Suite and Gatekeeper in an was also carried out successfully.The BenefitsFor both audio and video, the system was tested for out systems right to the desktop,” says Steve Cachia, Managerof order packets and lost packets and the results were for Video Network Services, UHD Division of Informationverified and deemed excellent. The system proved robust Technology. “With the SCOPIA platform’s Flat Capacityto handle added remote desktops via SCOPIA Desktop. Plus™, we are getting more value from each port, whileThe high definition tests were also very successful, with reducing the burden on the system to handle network,the quality on the PC significantly impressive. audio and video separately. And we can transmit sessions“We are now positioned to offer our constituents a using H.264, HD & H.239 without restriction.”completely seamless solution that extends our advancedLooking ForwardUHD is planning to roll out SCOPIA Desktop for a a whole new world to so many of our constituents,”large number of users. While this pilot was within adds Steve. “The SCOPIA MCU and SCOPIA Desktopthe limits of the university’s operational centers have been proven to deliver a reliable, robust platform(UH-Cinco Ranch, UH-Sugarland & The University that meets our needs. We have found a true partnerCenter), plans include expanding to encompass security in Radvision; a partner that shares our vision of whatand crisis management, as well as e-learning. “The video conferencing can do, and where it will take us.”SCOPIA Desktop is a springboard for offering connectivityto the university’s many ‘road warriors’ and opening MKT-DI-230809-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd