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  • 1. Face to Face Live 480.348.3400 info@f2fl.com www.facetofacelive.comA Radvision / Avaya Expert Partner
  • 2. CASE STUDYRadvision Videoconferencing TechnologyAdopted by COSMOTE, Greece’s Top MobileTelecom OperatorAbout About COSMOTE S.A With a customer base of more than 7.5 million and a market share of approximately 46 percent, COSMOTE is Greece’s   largest mobile telecommunications provider. Together with itsCustomer: COSMOTE S.A. subsidiaries in Albania, Bulgaria and Romania, the companyCountry: Greece serves 46 million people in Southeast Europe.Industry: Mobile telecommunications A member of the OTE Group, COSMOTE was the firstProduct: SCOPIA 5110 Elite MCU Bundle mobile operator in Greece to introduce HSDPA broadband SCOPIA Desktop services. A few months later, it launched broadband Internet SCOPIA iVIEW Management Suite services (ADSL) combined with mobile telephony services, in SCOPIA 100 Gateway cooperation with OTEnet, an Internet service provider also belonging to the OTE Group. COSMOTE was named a Financial Times’ FT500 company and a top 100 information technology and telecommunications company by Business Week magazine.The MissionCOSMOTE aims to provide its customers with the highest amount of time devoted by IT staff to administering andlevel of customer service. In order to efficiently meet the maintaining each endpoint. Finally, video conferencing wasincreasing demand for remote collaboration in Greece, limited to meeting rooms because the existing solutionCOSMOTE was faced with the imperative of a major offered no support for desktop and mobile clients.overhaul to its video conferencing capabilities. In particular, COSMOTE was in the market for a new and expandedCOSMOTE was relying on embedded MCUs in its video video conferencing solution that met its current needs andendpoints for meetings. But the demand for video usage would offer scalability and flexibility for future investments.was increasing and the existing solution wasn’t sufficientto meet the demand. Another major concern was the largeThe ChallengeFor COSMOTE, there were a host of issues to be addressed Another challenge was incompatibility between existingin selecting a new video conferencing solution: video endpoints, which were a mix from different • The process for scheduling meetings and reserving manufacturers – limited interoperability was a contributing conference rooms had to be simplified. factor to a lower quality video experience. And lastly, executives and staff on-the-go needed access to video • Centralized administration and monitoring of video calls regardless of their location. network infrastructure was a requirement as a way to increase control and enhance security. • The capability to produce usage reports for management and to diagnose network and quality issues was also critical.
  • 3. The SolutionRadvision’s SCOPIA Elite 5110 MCU Bundle solved the The SCOPIA iVIEW Management Suite providescompatibility issues between different endpoints and COSMOTE with centralized management, monitoring andsignificantly increased the number of participants able to control as well as simplified and streamlined IT operations,join the company’s multi-point meetings. This capability while making conference scheduling and managementoffers increased productivity and reduces the need to much simpler and far less time-consuming. iVIEW’sreschedule meetings. SCOPIA’s multi-vendor support reporting functionality gives management valuable insightfor managing endpoints is helping IT staff to be more into video usage and performance.productive and efficient. SCOPIA Gateway allows COSMOTE to maintain itsRadvision SCOPIA Desktop, supported by the SCOPIA investments in its legacy ISDN-based systems - making5000 Series MCU, has expanded COSMOTE’s video the solution particularly cost-effective while also ensuringconferencing capabilities, enabling it to encompass a alternative connectivity in case of IP network issues.much larger user base. Now, instead of being limited totop-level managers and executives, employees across theorganization can benefit from video conferencing. It alsoenables meeting participation from mobile and remoteemployees from nearly any location.The BenefitsRadvision’s centralized management and control adoption of video as a critical business tool. Additionally,functionality, along with its advanced scheduling and COSMOTE has expanded video to a much broader basereporting capabilities, significantly simplified COSMOTE’s of employees and enables those employees to use videoIT operations. The Radvision solution has reduced the from any location. All of this had resulted in improvedtime spent in administrative tasks such as moderating productivity and faster ROI.meetings and increasing user satisfaction, leading to widerLooking ForwardCOSMOTE plans are to scale up its Radvision solution with looking at incorporating video recording and streamingadditional infrastructure, to reach more locations and to capabilities as well as implementing the new video networkincrease capacity and redundancy. The company is also at its subsidiaries in Bulgaria, Romania and Albania.“We’ve been using video conferencing for some time, so the benefits of the technology were evident to us. Wewanted to expand the network in a flexible and cost-effective manner, and the Radvision solution has allowedus to do this. Not only do we have employees throughout Greece now using the video system from the, laptops,Macbooks etc., but we also have streamlined scheduling, reporting, and network management. The Radvisionsolution has improved collaboration and productivity across our entire organization – from the knowledgeworker to our IT personnel to our top executives.”Dimitris Dimas,Director of User support & IT operations MKT-DI-COSMOTE-0612-BAbout RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 4. CASE STUDYCBC Adopts Robust Video Communicationsfor Media Group RTL Germany, IncludingIntegration with Media Group’s Microsoft LyncUnified Communications SystemAbout About CBC and RTL Germany Media Group CBC (Cologne Broadcasting Center) is a member company of the RTL Germany Media Group (Mediengruppe RTL Deutschland), reaching more than 30 million people aCustomer: CBC GmbH day with its programmes. RTL Germany Media GroupCountry: Germany belongs to the Luxembourg-based Bertelsmann subsidiarySector: TV broadcasting and production RTL Group, Europe’s leading entertainment group. SinceProducts: Scopia Gateway for Microsoft Lync Gateway it was founded, in 1994, CBC has progressed to emerge Scopia Elite 5110 MCU as one of the leading TV production and broadcasting Scopia PathFinder 20 Ports companies in Germany. From its locations in Cologne, Scopia XT1000 Munich and Berlin, CBC provides service for the RTL, Scopia XT5000 VOX, Super RTL, RTL NITRO, RTL II, n-tv, RTL Crime, Scopia Desktop RTL Living and Passion channels, among others, as well as Scopia Mobile a variety of TV production companies. With a workforce of more than 550 employees, CBC offers a high level of competence in identifying solutions for all technical, creative and organisational problems. For more information, see: http://www.cbc.de.The ChallengeWithin the Media Group RTL Germany, whose programmes with access to an optimal video communications system.reach more than 30 million people a day, CBC provides a Video conferences are particularly useful tools for improvingwide range of services such as TV broadcasting, production communication, and face-to-face interactions are especiallyand studio operations, as well as IT. CBC recently migrated to valued in this industry. Alongside the integration of theMicrosoft Lync as the foundation of its unified communications video communication solution within the leading Microsoft(UC) platform and was on the lookout for a new, feature-rich, Lync system, we were also looking to achieve a ‘continuoushigh-performance video communication solution offering presence’ for conferences – meaning that all of the participantsease of integration into the existing UC solution. are in view at the same time, so that everyone can see everyoneRalf Offermann, who was in charge of the project at CBC, else in order to create a natural interaction via video,” statesdescribes the background to the implementation of the Offermann. “In addition, we wanted to install the new videonew solution: “The aim was to provide various locations conferencing systems within the existing Lync infrastructure”.and numerous editorial teams interlinked across the world
  • 5. The SolutionIn March 2012, CBC enlisted the help of Radvision, an When it came to setting up terminals in the conferenceAvaya Company. Radvision was selected by CBC because rooms, CBC opted for the Scopia XT5000 and Scopia XT1000its interoperability with Microsoft Lync, which enabled the HD room-based video conferencing systems. CBC alsosolution to be simply and seamlessly integrated into the selected Scopia iView as its video management solution.existing UC platform. The iView Management Suite delivers management, controlThe infrastructure put in place includes the Radvision Scopia and scheduling for robust network management and easy-Gateway for Microsoft Lync, connecting the H.323 video to-use conferencing. iView provides a single access point forcommunication system to Lync 2010. This allows any Lync managing all video conferencing devices including Radvisionuser to connect any standards-based video conferencing and third party endpoints, infrastructure devices such assystem and any infrastructure appliance. Also installed were MCUs and gateways, and call control applications such asthe Scopia Elite 5110 MCU and Scopia PathFinder. PathFinder gatekeepers and SIP agents.offers standard-based firewall traversal functionality, to ensurethat participants from outside the company network haveno problem in participating in conferences.During the firewall installation, CBC was able to call on the • IT service provider enables ‘continuous presence’ forsupport of Radvision partners ITXTRA. Offermann indicated Lync-based video conferencing: using the Radvisionthat TV production environments are exceptional because their Scopia Gateway for Microsoft Lyncsecurity needs are far tighter than for systems in many othersectors. Accordingly, their security requirements for firewall • Employees, partners and customers can now takeinstallations are higher than those for other environments, and part from any locationITXTRA was able to assist with the unique implementation.Value CreatedOne major advantage of the Scopia solution is that it is scalable External participants simply click on a link leading themand vendor-agnostic. Thanks to the comprehensive platform directly into the conference. The video communicationssupport provided by the Scopia Desktop and Mobile, even software is up and running immediately. An intuitive userexternal users join the meeting using whatever tool works interface and built-in intelligence mean that conferencebest for them – via Microsoft Lync or on their computers, participants do not require any in-depth technical knowledgelaptops, smartphones and tablets to take part in video to use the video conferencing clients.conferences from any location and over virtually any network.Looking ForwardAs part of the future roll-out of the solution, CBC envisages flexible development of the system in line with the futurerequirements of its users. As demands grows, expects to add even more room systems, and desktop and mobile clients. MKT-DI-CBC-1012-AAbout RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd.
  • 6. CASE STUDY Depository Trust & Clearing Corporation (DTCC) deploy Radvision Video Conferencing Solutionginal (Find from PDF) Enhancing Productivity and Collaboration The Depository Trust & Clearing Corporation www.dtcc.comreated PMS About About DTCC: The Depository Trust & Clearing Corporation (DTCC), through its subsidiaries, provides clearance, settlement and Customer: Depository Trust & Clearing Corporation information services for equities, corporate and municipal bonds, government and mortgage-backed securities, money (DTCC) market instruments and over-the-counter derivatives. Country: USA In addition, DTCC is a leading processor of mutual funds and Industry: Financial Services insurance transactions, linking funds and carriers with financial firms and third parties who market these products. DTCC’s Product: Radvision’s complete SCOPIA video depository provides custody and asset servicing for more conferencing infrastructure solution than 3.5 million securities issues from the United States and including the SCOPIA MCU, SCOPIA 110 other countries and territories, valued at $40 trillion. In Desktop, SCOPIA Gateway and iVIEW 2008, DTCC settled more than $1.8 quadrillion in securities Management. transactions. DTCC has operating facilities in multiple locations in the United States and overseas. For more information on DTCC, visit www.dtcc.com. The Mission For more than 30 years, the Depository Trust & Clearing DTCC associates could communicate. Communication Corporation’s family of companies has helped automate, and collaboration among sites was crucial. centralize, standardize and streamline processes critical to the safety and soundness of worldwide capital markets. After September 11, 2001, DTCC, like many organizations with offices in New York, moved data and business operations outside of the city. With associates working in multiple sites, video conferencing became a key communications tool. Video conferencing systems were added to roughly 100 distributed conference rooms so The Challenge As video conferencing became more prevalent at DTCC, time, abandoning the substantial investment previously the company needed to expand capabilities and the made in the network and endpoints was not a current network itself for several reasons. First, as the volume of option. Third, DTCC wanted to extend conferencing video conferencing increased, so did the complexity of capabilities to the desktop for remote participation. Lastly, scheduling and reserving video conference rooms. Waiting DTCC wanted a scalable and distributable solution so that for available rooms and manually tracking endpoint over time the demand for expanded video conferencing numbers was time consuming and unproductive. Second, could continue to be met. DTCC’s challenge was to expanding the ISDN network was prohibitively costly and accomplish all of this in a cost-effective manner, without didn’t support the latest available technology. At the same abandoning the legacy system.
  • 7. The SolutionRadvision’s SCOPIA solution consolidated all of DTCC’s • SCOPIA Multipoint Control Units (MCUs) provideendpoints, providing a central directory, scheduling, media processing for all video endpoints – room-and reservation system for all video conferencing. Now based and desktop.associates can participate in video conferencing from • SCOPIA Desktop, a web-based client, connectsmultiple sites anywhere in the world, whether it’s in associates for remote collaboration.a DTCC conference room, at a personal computer on • SCOPIA Gateways connect the original ISDN endpointsDTCC’s local area network (LAN) or wide area network with an IP-based network to leverage the original(WAN), or from a hotel room (audio only due to DTCCs video conferencing investment as well as DTCC’ssecurity policies). At the same time, Radvision was able investment in their IP network.to preserve DTCC’s legacy ISDN endpoints by bridging • iVIEW Suite, the video network management system,to Internet Protocol (IP) video conferencing via SCOPIA enables scheduling as well as resource, infrastructureGateways. The Radvision solution extends the reach of and endpoint management. It also conserves bandwidthDTCC’s video conferencing network, without abandoning usage.the legacy system:The Benefits• Increases associate productivity and collaboration - • Enables easy collaboration with business partners - before the Radvision solution, associates focused the DTCC associates send a web link to business partners camera on a white board to share information during inviting them to participate in a video conference. video conferencing. Now participants collaborate SCOPIA Desktop’s built-in firewall traversal ensures call online using standards-based data collaboration via connectivity regardless of the other person’s firewall the SCOPIA Desktop solution. configuration.• Provides accessibility to all associates and reduces • Protects DTCC’s investment - the Radvision solution travel expenses - video conferencing is available via supports today’s and tomorrow’s conferencing DTCC conference rooms and personal computers. In environments, endpoints and networks. The distributed addition, multiple sites can communicate together. network optimizes resources, provides redundancy• Reduces deployment costs - SCOPIA Desktop uses and allows for future expansion. a freely distributable web client; which is updated • Extends the reach of DTCC’s existing video network - automatically at the time of the connection to the by bridging network topology, Radvision helped DTCC server. Installation is simple and seamless. expand video conferencing, while also ensuring return on investment of their legacy system.Looking ForwardDTCC has several options to consider in the future, such meetings. In addition, DTCC plans to extend videoas recording video conferences for review and archival, conferencing even further by increasing the number ofas well as streaming, which enables communication to desktop cameras, as business requirements dictate.a very large audience – like company-wide associate MKT-DI-241109-01About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 8. CASE STUDYIturan Saves Time and Money andImproves Collaboration with RadvisionVideo Conferencing SystemsAbout About Ituran Ituran Location and Control is a world leader in Location Based Services (LBS), specializing in driver behaviorCustomer: Ituran analysis, remote vehicle diagnostics, vehicle performance and maintenance monitoring, fleet management andLocation: Israel (Azur), Brazil (Sao Paulo), stolen vehicle recovery. Ituran is traded on NASDAQ Argentina (Buenos Aires) and the Tel Aviv Stock Exchange and is included in theIndustry: Vehicle Theft Prevention, Navigation TA-100 Index. Ituran has more than 1,000 employees Systems, Fleet Management Systems worldwide and is a market leader in Brazil, Argentina, IsraelProduct: SCOPIA XT1000 Room Systems and the United States. As of June 2011, the company had 615,000 subscribers. For more information, visit www.ituran.com/enThe MissionIturan is a multinational and globally dispersed company. Ituran team decided to implement video conferencingIn order to improve collaboration and productivity, the in three of its offices.The ChallengeWith two offices in South America, Ituran’s management was impacted. While face-to-face communicationsteam found that travel was becoming extensive. Travel remained important, the Ituran team needed to cut backcosts were increasing, but more importantly, travel on travel to improve the bottom line and to benefit itsbecame extremely time-consuming and productivity employees who were constantly on the go.The SolutionRadvision and Naotech Communication Group, both technology with features and capabilities mandatory forbased in Tel Aviv, approached Ituran with an affordable, today’s room system deployments. The SCOPIA XT1000standards-based video conferencing solution that would systems include dual full-band HD video and audio,enable the company’s executives to meet with executives simultaneous high-resolution data-sharing, embeddedat the South American-based facilities without ever HD multi-party conferencing and Apple iPad Control,stepping on an airplane. The Radvision solution includes all at a highly affordable price.three SCOPIA XT1000 Series room systems.The SCOPIA XT1000 Series video conferencing roomsystems incorporate the latest state-of-the-art HD video
  • 9. The BenefitsWith the video systems in place, communication not the offices in Israel, Argentina and Brazil all on one call.only remained constant but actually improved! Rather From a cost standpoint, the video deployment paid forthan meeting face-to-face every few months, company itself almost instantly due to reduced travel. Meetingsexecutives now meet at least once a week. Relationships are more efficient because the cadence is now weekly,and rapport with remote offices has improved, and and there’s increased cooperation between offices thanksthe team has also seen productivity enhancements. to the improved communications.Additionally, they can host multi-party meetings linkingLooking ForwardAs Ituran expands its presence worldwide, the company also intends to deploy Radvision video conferencing systemsat all of its offices.“Our meetings with the offices in South America are not only more efficient, but we all have better workingrelationships now thanks to the Radvision solution. Rather than travelling overseas intermittently, we arenow part of the workflow of our remote offices, and we have meetings that are far more personal than ifwe relied on audio only. We are also more productive thanks to Radvision’s data-sharing platform. Andmost importantly, we’re not only working better, we’re working smarter by using video conferencing.”Yehuda Parnes,CIO, Ituran“Ituran is impressively adopting latest and up to date technologies to optimize their enterprise communicationand collaboration needs. As a global company with entities in multiple regions of the world, adopting thesetechnologies is key to maintaining growth. Naotech Communication is very pleased to have implementedand to support Ituran in the adoption of visual communication.”Olivier Schiffmann, Managing Director, Naotech Communicationhttp://www.naotech.com/default-en.aspx MKT-DI-ITURAN-0312-AAbout RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 10. CASE STUDYRINA Boosts Staff Productivity and Cuts Expenses byImplementing Radvision’s Video Conferencing SolutionAbout About RINA S.p.A. RINA S.p.A. is the operational company of RegistroCustomer: RINA S.p.A Italiano Navale founded in 1861, one of the oldest shipCountry: Italy classification companies in the world. RINA S.p.A. and its subsidiary companies operate mainly in the fields ofIndustry: Maritime Services ship classification, certification and advanced servicesProduct: Radvision’S Total SCOPIA to the maritime industry.Conferencing Solution including XT1000 Room and VC240 Desktop Headquartered in Genoa, RINA Group’s businessSystems, SCOPIA MCU with Recording, activities include certification, verification, control,PathFinder Firewall Traversal, ISDN PRI assistance and consultancy services to economic andGateway, and iVIEW Management Suite institutional operators. The Group employs more than 1,600 people at over 110 branch offices worldwide, 40 of which are in Italy. For more information, visit www.rina.orgThe MissionRINA was originally established by ship managers and order to maintain their competitive edge, however, theowners to serve Italian maritime operators. Over the company realized that they needed a video conferencingpast 150 years, it has expanded to meet the needs solution to make communication easier and faster andof a constantly evolving international economy. This reduce the costs associated with recurrent meetingsgrowth has hinged on many strategies, including effective between managers of different geographic areas.communication among RINA’s global network of offices The solution would also enable employees at satelliteand subsidiaries with frequent training for staff worldwide. branches to remotely attend training sessions, thus significantly decreasing the costs associated with tripsLike many successful international businesses, RINA was to the company’s headquarters in Italy.keeping meetings and training activities to a minimumto save the time and money involved with travel. InThe Challenge RINA’s main challenge was to find a video conferencing Furthermore, it would need to accommodate diverse IP solution that was not only scalable and user-friendly, but and ISDN connections and have the ability to connect also capable of interoperating with existing infrastructure. video endpoints from different vendors.
  • 11. The SolutionRINA selected and deployed a complete Radvision SCOPIA of events; and to connect with users from the publicConferencing Solution including room and desktop systems, PSTN through the centralized ISDN video gateway. Themulti-party conferencing with recording, firewall traversal, architecture also includes Radvision’s PathFinder FirewallISDN gateway capabilities and management software. Traversal, to easily connect H.323 endpoints outside theRadvision’s platform provides RINA’s users with multi- RINA network while maintaining security.party video conferencing while monitoring and centrally Due to the ease of use of the endpoints and centralizedmaintaining the entire infrastructure, including the various infrastructure, RINA was able to connect 12 of its branchesendpoints. The system integrates capabilities to manage in Italy and abroad in the deployment’s start-up phase -and maintain the video network; register and authenticate allowing for a collaboration experience never obtainedendpoints; share data; schedule video conferencing before.sessions, web conferencing, live streaming and recordingThe BenefitsRINA reports that its new Radvision system has boosted able to implement video conferencing on a massivestaff productivity and accelerated processes which scale. Centralizing the ISDN gateway has enabled thehave led to an overall increase in business. In addition, company to reduce the number of branches needingtravel costs have significantly decreased and existing dedicated ISDN lines, which has also contributed toapplications within the company are now being utilized considerable financial savings. ISDN connections aremore effectively. now used solely to maintain interoperability with ISDNBy adopting SCOPIA infrastructure, RINA has been connected endpoints of partners and suppliers.Looking ForwardRINA plans to add a new MCU in order to support theincrease of video traffic over the network. Upon projectcompletion, the company expects to have a RadvisionSCOPIA video conferencing system in each and everybranch across Italy and the rest of the world. MKT-1025A-EN 06/11About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd
  • 12. CASE STUDYSouth African Post Office Chooses Radvision to ExpandIts Video Network and Protect Its Existing VideoEndpoint InvestmentsAboutCustomer: South African Post Office About South African Post Office (SAPO)Country: South Africa SAPO is the national postal service of South Africa andIndustry: Postal Services is owned by the South African government. It employsProduct: Radvision’S SCOPIA Conferencing over 17,000 people and operates more than 2,400 Solution including XT1000 Room Systems, postal outlets throughout the country. SCOPIA Desktop, SCOPIA Elite 5000 Series MCU with Recording, PathFinder Firewall Traversal, ISDN Gateway, and SCOPIA iVIEW Management SuiteThe MissionThe South African Post Office aims to be recognized technology and innovation. As part of its efforts toas one of the world’s leading providers of postal and achieve these goals, SAPO embraces new technologiesrelated services. SAPO’s mission is to enable the nation to streamline operations and improve efficiencies. Videoof South Africa to efficiently connect with the world by conferencing is one of the many technologies SAPO hasdistributing information, goods, financial and government been leveraging to deliver these results.services; leveraging its broad reach and embracing change,The Challenge In 2010, SAPO relocated its National Control Centre into video conferencing, which consisted of endpoints from a new building with no existing network infrastructure. a handful of vendors, in both its head control centre and Although the move would prove beneficial in the long remote offices for some time. Gaybba wanted to expand term, the team had very limited budget to work with when the network and make sure he had the correct resource implementing new technologies. allocation to support visual communications (VC) – but budget was tight and the project was in jeopardy – they Solly Gaybba, head of the National Control Centre needed a cost-effective, reliable solution or the entire VC wanted to deploy and future-proof the newest IT system would be scrapped. offerings but also needed to protect SAPO’s investments in existing technologies. SAPO had been using legacy
  • 13. The SolutionSAPO teamed with F.R.O.G Audio Visual to evaluate SCOPIA XT1000 conference room systems as well asits options. Together with Inala, a distributor based in legacy Polycom, Sony, and Tandberg endpoints. TheCenturion, South Africa, F.R.O.G. Audio Visual offered an system integrates capabilities to manage the videoend-to-end, standards-based Radvision solution that would network; register and authenticate endpoints; share data;protect the existing investments SAPO had made in VC. schedule video conferencing sessions, web conferencing,SAPO employees access room-based systems in both the live streaming and recording of events; and to connect withhead control centre’s auditorium as well as two of its board users from the public PSTN through the centralized ISDNrooms. The SAPO team uses these systems for weekly calls, video gateway. The architecture also includes Radvision’sadministration, training and talent recruitment. PathFinder Firewall Traversal, to easily connect H.323Radvision’s platform provides SAPO users with multi- endpoints outside the SAPO network while maintainingparty video conferencing while monitoring and centrally security.maintaining the entire infrastructure, including the newThe BenefitsThe Radvision solution has given SAPO executives the they did not have until deploying the Radvision SCOPIAability to easily connect to video meetings using either Elite 5000 Series MCU.SCOPIA Desktop or any of SAPO’s room systems. The migration from the legacy system to the new videoAdditionally, meetings are recorded for viewing at a later network has been seamless and the price was unmatcheddate for anyone who may have missed an important call. by any of Radvision’s competitors. Additionally, the highOne of the key departments, human resources, found definition, high quality audio, video and data sharingthe system very easy to use for interviewing and remote capabilities offer a superior price-performance ratio. Sincetraining in addition to hosting weekly management implementing Radvision, SAPO has been able to triplemeetings. the number of video ports it supports and also connectSAPO is also able to connect its legacy video endpoints and the legacy equipment with the latest video technologies.remote offices to multi-party conference calls, a capabilityLooking ForwardIn the future, SAPO plans to integrate its video network to expand the network with additional endpoints andwith its Cisco Unified Communications deployment as infrastructure and would also like to replace their legacywell as its Microsoft directory services. Gaybba also hopes units with all Radvision endpoints.“The Radvision solution provides us with the latest innovative technology to meet both our current and futurerequirements as well as unmatched interoperability with video systems from earlier generations and multiplevendors. The solution exceeded our requirements for protecting our investments and also met our strict budgetaryrequirements - something competing vendors were unable to do.”Solly Gaybba, Head of the National Control Centre, South African Post Office“The Radvision system for SAPO integrated seamlessly into our turnkey AV and VC solution, providing a reliableinfrastructure that allows them to converge audio, video and data. They are able to share resources and interactwith each other over various communication transport media, which really exceeded their requirements.”Adre Joubert, Director, F.R.O.G. Audio Visual (Pty) Ltd MKT-1028A-EN 02/12About RadvisionRadvision, an Avaya company, is a leading provider of video conferencing and telepresence technologies over IP and wireless networks. We offer end-to-end visualcommunications that help businesses collaborate more efficiently. Together, Radvision and Avaya are propelling the unified communications evolution forward withunique technologies that harness the power of video, voice, and data over any network. www.radvision.comUSA/Americas EMEA APACT +1 201 689 6300 T +44 20 3178 8685 T +852 3472 4388F +1 201 689 6301 F +44 20 3178 5717 F +852 2801 4071infoUSA@radvision.com infoUK@radvision.com infoAPAC@radvision.comInformation contained in this document is subject to change without notice. This document is not part of a contract or license as may be expressly agreed. Radvision is aregistered trademark of Radvision, Ltd. All product and company names herein may be trademarks of their registered owners. All rights reserved © 2012 Radvision, Ltd

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