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CASE STUDYRadvision Videoconferencing TechnologyAdopted by COSMOTE, Greece’s Top MobileTelecom OperatorAbout About COSMOTE S.A With a customer base of more than 7.5 million and a market share of approximately 46 percent, COSMOTE is Greece’s largest mobile telecommunications provider. Together with itsCustomer: COSMOTE S.A. subsidiaries in Albania, Bulgaria and Romania, the companyCountry: Greece serves 46 million people in Southeast Europe.Industry: Mobile telecommunications A member of the OTE Group, COSMOTE was the firstProduct: SCOPIA 5110 Elite MCU Bundle mobile operator in Greece to introduce HSDPA broadband SCOPIA Desktop services. A few months later, it launched broadband Internet SCOPIA iVIEW Management Suite services (ADSL) combined with mobile telephony services, in SCOPIA 100 Gateway cooperation with OTEnet, an Internet service provider also belonging to the OTE Group. COSMOTE was named a Financial Times’ FT500 company and a top 100 information technology and telecommunications company by Business Week magazine.The MissionCOSMOTE aims to provide its customers with the highest amount of time devoted by IT staff to administering andlevel of customer service. In order to efficiently meet the maintaining each endpoint. Finally, video conferencing wasincreasing demand for remote collaboration in Greece, limited to meeting rooms because the existing solutionCOSMOTE was faced with the imperative of a major offered no support for desktop and mobile clients.overhaul to its video conferencing capabilities. In particular, COSMOTE was in the market for a new and expandedCOSMOTE was relying on embedded MCUs in its video video conferencing solution that met its current needs andendpoints for meetings. But the demand for video usage would offer scalability and flexibility for future investments.was increasing and the existing solution wasn’t sufficientto meet the demand. Another major concern was the largeThe ChallengeFor COSMOTE, there were a host of issues to be addressed Another challenge was incompatibility between existingin selecting a new video conferencing solution: video endpoints, which were a mix from different • The process for scheduling meetings and reserving manufacturers – limited interoperability was a contributing conference rooms had to be simplified. factor to a lower quality video experience. And lastly, executives and staff on-the-go needed access to video • Centralized administration and monitoring of video calls regardless of their location. network infrastructure was a requirement as a way to increase control and enhance security. • The capability to produce usage reports for management and to diagnose network and quality issues was also critical.
CASE STUDYCBC Adopts Robust Video Communicationsfor Media Group RTL Germany, IncludingIntegration with Media Group’s Microsoft LyncUnified Communications SystemAbout About CBC and RTL Germany Media Group CBC (Cologne Broadcasting Center) is a member company of the RTL Germany Media Group (Mediengruppe RTL Deutschland), reaching more than 30 million people aCustomer: CBC GmbH day with its programmes. RTL Germany Media GroupCountry: Germany belongs to the Luxembourg-based Bertelsmann subsidiarySector: TV broadcasting and production RTL Group, Europe’s leading entertainment group. SinceProducts: Scopia Gateway for Microsoft Lync Gateway it was founded, in 1994, CBC has progressed to emerge Scopia Elite 5110 MCU as one of the leading TV production and broadcasting Scopia PathFinder 20 Ports companies in Germany. From its locations in Cologne, Scopia XT1000 Munich and Berlin, CBC provides service for the RTL, Scopia XT5000 VOX, Super RTL, RTL NITRO, RTL II, n-tv, RTL Crime, Scopia Desktop RTL Living and Passion channels, among others, as well as Scopia Mobile a variety of TV production companies. With a workforce of more than 550 employees, CBC offers a high level of competence in identifying solutions for all technical, creative and organisational problems. For more information, see: http://www.cbc.de.The ChallengeWithin the Media Group RTL Germany, whose programmes with access to an optimal video communications system.reach more than 30 million people a day, CBC provides a Video conferences are particularly useful tools for improvingwide range of services such as TV broadcasting, production communication, and face-to-face interactions are especiallyand studio operations, as well as IT. CBC recently migrated to valued in this industry. Alongside the integration of theMicrosoft Lync as the foundation of its unified communications video communication solution within the leading Microsoft(UC) platform and was on the lookout for a new, feature-rich, Lync system, we were also looking to achieve a ‘continuoushigh-performance video communication solution offering presence’ for conferences – meaning that all of the participantsease of integration into the existing UC solution. are in view at the same time, so that everyone can see everyoneRalf Offermann, who was in charge of the project at CBC, else in order to create a natural interaction via video,” statesdescribes the background to the implementation of the Offermann. “In addition, we wanted to install the new videonew solution: “The aim was to provide various locations conferencing systems within the existing Lync infrastructure”.and numerous editorial teams interlinked across the world
CASE STUDY Depository Trust & Clearing Corporation (DTCC) deploy Radvision Video Conferencing Solutionginal (Find from PDF) Enhancing Productivity and Collaboration The Depository Trust & Clearing Corporation www.dtcc.comreated PMS About About DTCC: The Depository Trust & Clearing Corporation (DTCC), through its subsidiaries, provides clearance, settlement and Customer: Depository Trust & Clearing Corporation information services for equities, corporate and municipal bonds, government and mortgage-backed securities, money (DTCC) market instruments and over-the-counter derivatives. Country: USA In addition, DTCC is a leading processor of mutual funds and Industry: Financial Services insurance transactions, linking funds and carriers with financial firms and third parties who market these products. DTCC’s Product: Radvision’s complete SCOPIA video depository provides custody and asset servicing for more conferencing infrastructure solution than 3.5 million securities issues from the United States and including the SCOPIA MCU, SCOPIA 110 other countries and territories, valued at $40 trillion. In Desktop, SCOPIA Gateway and iVIEW 2008, DTCC settled more than $1.8 quadrillion in securities Management. transactions. DTCC has operating facilities in multiple locations in the United States and overseas. For more information on DTCC, visit www.dtcc.com. The Mission For more than 30 years, the Depository Trust & Clearing DTCC associates could communicate. Communication Corporation’s family of companies has helped automate, and collaboration among sites was crucial. centralize, standardize and streamline processes critical to the safety and soundness of worldwide capital markets. After September 11, 2001, DTCC, like many organizations with offices in New York, moved data and business operations outside of the city. With associates working in multiple sites, video conferencing became a key communications tool. Video conferencing systems were added to roughly 100 distributed conference rooms so The Challenge As video conferencing became more prevalent at DTCC, time, abandoning the substantial investment previously the company needed to expand capabilities and the made in the network and endpoints was not a current network itself for several reasons. First, as the volume of option. Third, DTCC wanted to extend conferencing video conferencing increased, so did the complexity of capabilities to the desktop for remote participation. Lastly, scheduling and reserving video conference rooms. Waiting DTCC wanted a scalable and distributable solution so that for available rooms and manually tracking endpoint over time the demand for expanded video conferencing numbers was time consuming and unproductive. Second, could continue to be met. DTCC’s challenge was to expanding the ISDN network was prohibitively costly and accomplish all of this in a cost-effective manner, without didn’t support the latest available technology. At the same abandoning the legacy system.
CASE STUDYIturan Saves Time and Money andImproves Collaboration with RadvisionVideo Conferencing SystemsAbout About Ituran Ituran Location and Control is a world leader in Location Based Services (LBS), specializing in driver behaviorCustomer: Ituran analysis, remote vehicle diagnostics, vehicle performance and maintenance monitoring, fleet management andLocation: Israel (Azur), Brazil (Sao Paulo), stolen vehicle recovery. Ituran is traded on NASDAQ Argentina (Buenos Aires) and the Tel Aviv Stock Exchange and is included in theIndustry: Vehicle Theft Prevention, Navigation TA-100 Index. Ituran has more than 1,000 employees Systems, Fleet Management Systems worldwide and is a market leader in Brazil, Argentina, IsraelProduct: SCOPIA XT1000 Room Systems and the United States. As of June 2011, the company had 615,000 subscribers. For more information, visit www.ituran.com/enThe MissionIturan is a multinational and globally dispersed company. Ituran team decided to implement video conferencingIn order to improve collaboration and productivity, the in three of its offices.The ChallengeWith two offices in South America, Ituran’s management was impacted. While face-to-face communicationsteam found that travel was becoming extensive. Travel remained important, the Ituran team needed to cut backcosts were increasing, but more importantly, travel on travel to improve the bottom line and to benefit itsbecame extremely time-consuming and productivity employees who were constantly on the go.The SolutionRadvision and Naotech Communication Group, both technology with features and capabilities mandatory forbased in Tel Aviv, approached Ituran with an affordable, today’s room system deployments. The SCOPIA XT1000standards-based video conferencing solution that would systems include dual full-band HD video and audio,enable the company’s executives to meet with executives simultaneous high-resolution data-sharing, embeddedat the South American-based facilities without ever HD multi-party conferencing and Apple iPad Control,stepping on an airplane. The Radvision solution includes all at a highly affordable price.three SCOPIA XT1000 Series room systems.The SCOPIA XT1000 Series video conferencing roomsystems incorporate the latest state-of-the-art HD video
CASE STUDYRINA Boosts Staff Productivity and Cuts Expenses byImplementing Radvision’s Video Conferencing SolutionAbout About RINA S.p.A. RINA S.p.A. is the operational company of RegistroCustomer: RINA S.p.A Italiano Navale founded in 1861, one of the oldest shipCountry: Italy classification companies in the world. RINA S.p.A. and its subsidiary companies operate mainly in the fields ofIndustry: Maritime Services ship classification, certification and advanced servicesProduct: Radvision’S Total SCOPIA to the maritime industry.Conferencing Solution including XT1000 Room and VC240 Desktop Headquartered in Genoa, RINA Group’s businessSystems, SCOPIA MCU with Recording, activities include certification, verification, control,PathFinder Firewall Traversal, ISDN PRI assistance and consultancy services to economic andGateway, and iVIEW Management Suite institutional operators. The Group employs more than 1,600 people at over 110 branch offices worldwide, 40 of which are in Italy. For more information, visit www.rina.orgThe MissionRINA was originally established by ship managers and order to maintain their competitive edge, however, theowners to serve Italian maritime operators. Over the company realized that they needed a video conferencingpast 150 years, it has expanded to meet the needs solution to make communication easier and faster andof a constantly evolving international economy. This reduce the costs associated with recurrent meetingsgrowth has hinged on many strategies, including effective between managers of different geographic areas.communication among RINA’s global network of offices The solution would also enable employees at satelliteand subsidiaries with frequent training for staff worldwide. branches to remotely attend training sessions, thus significantly decreasing the costs associated with tripsLike many successful international businesses, RINA was to the company’s headquarters in Italy.keeping meetings and training activities to a minimumto save the time and money involved with travel. InThe Challenge RINA’s main challenge was to find a video conferencing Furthermore, it would need to accommodate diverse IP solution that was not only scalable and user-friendly, but and ISDN connections and have the ability to connect also capable of interoperating with existing infrastructure. video endpoints from different vendors.
CASE STUDYSouth African Post Office Chooses Radvision to ExpandIts Video Network and Protect Its Existing VideoEndpoint InvestmentsAboutCustomer: South African Post Office About South African Post Office (SAPO)Country: South Africa SAPO is the national postal service of South Africa andIndustry: Postal Services is owned by the South African government. It employsProduct: Radvision’S SCOPIA Conferencing over 17,000 people and operates more than 2,400 Solution including XT1000 Room Systems, postal outlets throughout the country. SCOPIA Desktop, SCOPIA Elite 5000 Series MCU with Recording, PathFinder Firewall Traversal, ISDN Gateway, and SCOPIA iVIEW Management SuiteThe MissionThe South African Post Office aims to be recognized technology and innovation. As part of its efforts toas one of the world’s leading providers of postal and achieve these goals, SAPO embraces new technologiesrelated services. SAPO’s mission is to enable the nation to streamline operations and improve efficiencies. Videoof South Africa to efficiently connect with the world by conferencing is one of the many technologies SAPO hasdistributing information, goods, financial and government been leveraging to deliver these results.services; leveraging its broad reach and embracing change,The Challenge In 2010, SAPO relocated its National Control Centre into video conferencing, which consisted of endpoints from a new building with no existing network infrastructure. a handful of vendors, in both its head control centre and Although the move would prove beneficial in the long remote offices for some time. Gaybba wanted to expand term, the team had very limited budget to work with when the network and make sure he had the correct resource implementing new technologies. allocation to support visual communications (VC) – but budget was tight and the project was in jeopardy – they Solly Gaybba, head of the National Control Centre needed a cost-effective, reliable solution or the entire VC wanted to deploy and future-proof the newest IT system would be scrapped. offerings but also needed to protect SAPO’s investments in existing technologies. SAPO had been using legacy