Lync server overview (Inroduction) US English


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This is the Live Meeting presentation / speech I had with Atlanta Active Directory Users Group on 09/11/12.
The idea was to give an introduction to Lync and to add in the arguments some functions that are present only in Lync 2013 Preview. This is not a deep dive but almost everyting you're able to do with Lync server has been presented and explained.
The topics were :

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Lync server overview (Inroduction) US English

  1. 1. Fabrizio VolpeMVP Directory ServicesMCITP Lync 2010@FabriziovlpFabrizio.volpe@gmx.com
  2. 2. Agenda Intro to Lync Server Lync Features :  Presence  Integration with Sharepoint, Exchange and Office  Instant Messaging and Mobile Clients (Lync Mobility)  Web Conferencing, Audio and Video Conferencing, Dial-In Conferencing  Enterprise Voice  Remote Access and Federation  Archiving and Monitoring  Lync Versions and Licensing 2
  3. 3. Intro to Lync Server 3
  4. 4. Lync Server Features 4
  5. 5. Presence Live Communications Server 2003 introduced presence informations with automatical update Microsoft Lync 2010 gives users real-time presence information including photos, availability, and location Presence is present in Exchange / Outlook and SharePoint (and with Lync 2013 we have it also in OneNote, and other Microsoft Office application) Using presence you’re able to connect to people using the best tool (IM or video/audio call for online contacts, e-mail messages for offline connections and so on) Using Sharepoint you’re able to find 5
  6. 6. Lync - SharePoint Integration 6
  7. 7. Lync - SharePoint Integration :Skills Based Search 7
  8. 8. Need More On SharePoint Integration ? http:// Chapter_16_SharePoint_Integration 8
  9. 9. Lync - Exchange Integration 9
  10. 10. Lync - Exchange Integration Original Video
  11. 11. Note : Lync - OWA Integration 11
  12. 12. Lync - Exchange Unified Messaging 12
  13. 13. Lync - Exchange UM Examples 13
  14. 14. Lync – Office Integration 14
  15. 15. Lync 2013 Preview : OneNote Integration(Images from Matt Landis blog) 15
  16. 16. Lync 2010 And Office Compatibility 16
  17. 17. 17
  18. 18. Lync Instant Messaging 18
  19. 19. Lync Server 2010 Client Policy 19
  20. 20. Lync Enhanced Presence Many presence engines have only a few presence states, such as Available or Away The presence engine Microsoft has developed behind Lync Server is referred to as Enhanced Presence Is a combination of a numerous presence states, access levels, interruption management, automated updates, application integration, location information, and multiple points of presence (MPOP) 20
  21. 21. Enhanced Presence Schemas Microsoft Lync Server 21
  22. 22. Lync Enhanced Privacy Controls In Lync, you control what information your contacts can see about you by setting their relationship to you. The table indicates what contacts at each level can see Lync users are able to restrict their presence to users who are in their contact list By default, this feature is not enabled  OCS 2007 R2 users can connect to Lync Server 2010  Communicator 2007 R2 does not provide the capability to set these enhanced privacy controls 22
  23. 23. Lync MobilityLync mobile clients allow you tocommunicate with your work identity soyou can stay in touch with your contactswithout being tied to your desk Not all the options are available on all the platforms so, first of all, a link to the comparison matrix from Microsoft (comparison matrix for Lync clients features) 23
  24. 24. Lync Server 2010 Clients 24
  25. 25. Lync Server 2013 Clients 25
  26. 26. Lync Server - Web Conferencing 26
  27. 27. Lync - Web Conferencing (client) Web conferencing attendees have a number of different client options for joining meetings; these offer varying degrees of functionality :  Lync—The full client can be used to join a conference or act as a presenter This is the most complete end-user experience and has no restrictions  Lync Attendee—This application is a subset of the Lync application and offers full web and A/V conferencing capabilities, but can be used only for joining a meeting  Lync Web App—This web application is a third option for joining web conferences . In Lync 2010 is a browser-based Silverlight application that does not offer any audio or video capabilities 27
  28. 28. Lync Server - Audio Conferencing 28
  29. 29. Demo 29
  30. 30. Lync Server - Roles 30
  31. 31. Survivable Branch Appliance e Server • The Survivable Branch Appliance (SBA) is a server appliance with an embedded PSTN gateway running Windows 2008 R2 and Lync Server 2010 • It is designed for branch sites that host between 25 and 1,000 users • The SBA can provide basic phone services to users at the branch site when the wide area network (WAN) link to the Lync Server 2010 central site is down • The Survivable Branch Server is a Windows server that has Lync Server 2010 Registrar and Mediation server software installed • It is designed for branch sites that host between 1,000 and 5,000 users who lack a resilient WAN connection and have trained Lync Server 2010 administrators available • It must be configured to connect to either an IP/PSTN gateway or a SIP trunk to a telephone service provider 31
  32. 32. Lync - Dial-In Conferencing 32
  33. 33. Lync - Dial-In Conferencing 33
  34. 34. Lync Audio Conferencing“Dial-in Access Number” Dialog 34
  35. 35. Advantages of Lync Dial-In Conferencing
  36. 36. Phones and devices qualified for Microsoft Lync Microsoft tests and qualifies phones, headsets, webcams, conference room devices, PCs and other devices for Lync under its Compatible Devices Program. This program has 2 levels: Optimized for –devices that offer a rich and integrated experience Other compatible IP phones – IP phones tested to provide interoperability and quality of experience 36
  37. 37. Lync - Enterprise Voice
  38. 38. Lync - Enterprise Voice Features
  39. 39. Lync - Enterprise Voice Features Call Admission Control (CAC)  Lync Server introduces a way to determine whether new calls can be established depending on available network bandwidth Media bypass  Enables media from a Lync Server client to bypass the Mediation Server in order to be processed directly by an IP-PBX, SIP trunking provider’s Session Border Controller (SBC), or PSTN gateway
  40. 40. Lync - Enterprise Voice Features Call Park  Call Park allows an Enterprise Voice user to put a call on hold from one telephone and then retrieve the call later by dialing an internal number (known as a Call Park orbit) from any telephone Enhanced 911  In Lync 2010 Microsoft incorporated a location mechanism to provide location awareness for Llync clients and Lync client phones SIP trunking 40
  41. 41. Lync - Enterprise Voice Features Call Forwarding  Lync gives the possibilities to easily configure voice settings like forwarding Simultaneous Ring  Once this option is enabled any calls that go to your Microsoft Lync client will also be “forked” to the number you specify Images : help/UnifiedCommunication/Lync/Pages/MangingVoiceSettings.aspx
  42. 42. Lync - Enterprise Voice Features Response Groups  A Response Group allows you to route calls to a certain group of people, called agents  Its how you create customer service call trees, and help desk call centers  The Enterprise Voice server funnels calls from the Support/Customer Service number you designate to the agents in the Response Group 42
  43. 43. Create a Response Group in LyncTechNet Virtual Lab: Lync Server 2010: New Features 43
  44. 44. Lync - Enterprise Voice Features Team Call  An Enterprise Voice user is able to define a group from Lync client  A Team Call Group is a list of contacts that are enabled to answer on behalf of the user  The contact that will answer to the call will also know who was the original called person  Team call is managed (enabled and disabled) with the same tools you use foe standard call forward
  45. 45. Lync - SIP trunking Session Initiation Protocol (SIP) is used to initiate and manage voice over IP (VoIP) communications sessions SIP trunks are virtual connections that can be established over any of the supported SIP trunking connection types Direct SIP connections, on the other hand, are SIP connections that do not cross the local network boundary (that is, they connect to a PSTN gateway or PBX within your internal network) 45
  46. 46. Lync - SIP Trunking And Cisco UCM 46
  47. 47. Lync - External User Access 47
  48. 48. Lync - Federation Lync supports Federation - enabling interoperability with other corporate IM networks An Access Edge Federation server enables IM , Presence and Web Conference with external partners IBM SameTime or Cisco Unified Presence Server are supported too Public IM connectivity  You qualify for federation with Windows Live and AOL if you have Lync Server 2010 Standard Client Access License (CAL) or you have active Software Assurance (SA)  A Lync Server Public IM Connectivity license is required for federation with Yahoo! 48
  49. 49. Worldwide Microsoft Lync Federation Directory Matt Landis One of the big benefits of Microsoft Lync is the ability to collaborate with ease with those outside your organizationo The goal of the Lync Federation Directory Project is to make Lync users and administrators more aware of just how many organizations are available for federation—today 49
  50. 50. Who Can Federate ToolWho Can Federate Tool : Check which Outlookcontacts have Microsoft Lync 50
  51. 51. Lync - Archiving 51
  52. 52. Lync - Archiving Server TopologiesYou can deploy an Archiving Server in each Lync Server 2010,Standard Edition server and Front End pool in your organization oryou can deploy a single Archiving Server to support multiple StandardEdition servers and Front End pools 52
  53. 53. Lync - Monitoring Server 53
  54. 54. Lync Versions and Licensing Lync Server is available in two versions : Standard Edition Enterprise Edition 54
  55. 55. Standard Edition 55
  56. 56. Enterprise Edition 56
  57. 57. Server/Client Access License (CAL) model :• A license is required for each operating system environment running Lync Server• A CAL is required for each user or device accessing the Lync Server• A server license is required for each instance of the Front End Server• All other roles are considered additional software and do not require a license Server license offerings Estimated price Lync Server 2010 Standard Edition $699 Lync Server 2010 Enterprise Edition $3,999 57