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Around profits, failure, success and promotion

Around profits, failure, success and promotion

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    Better Better Presentation Transcript

    • Better…
    • Accept failure and learn from it, understand – undress your failings
    • Be ready – willing to take risks Profits come from risks
    • Calculates the risks - consequences
    • Be open that things can go wrong Back-up parachute
    • Examine what did not work
    • Don’t catch a falling knife
    • Analyse everything thoroughly Don’t be superficial
    • If you are going to fail do it quick So get out while you can
    • Success is no destination but a journey Don’t fall asleep, got to work for it everyday
    • Be self critical Watch and analyse your actions to improve
    • Routine kills Think, improve and implement
    • Learn… Learn as much from success as you can from failures
    • More about profits now
    • Profits are results of giving to others – first hand yourself to their needs Process – whereby you put your entire fate in their hands – since no customer = no business
    • Providing your customers a service that is so good, that they are willing to pay as recognition of what you are doing for them
    • Profits is an index of altruism Main goal is not the profit – the only profit center is a customer that doesn’t bounce
    • It is a necessity to exceed customer expectations Often the « little extra » will make the all difference Develop a partnership with your customer so you can anticipate his needs and desires
    • Profits are a lagging indicator of customer behaviour Customers / guests are « paying consultants »
    • Not the « what » but « how » they get it will determine things
    • Result of business = satisfied customer Customer feed back is important
    • Don’t be alone - united we stand You can’t be good and perfect in all, get associates – co-workers
    • For Promotion - Marketing Keep It Simple, Basic Stories Beat Information Every Time A Good Tease Holds Attention