Let's go blue! Lunchtalk presentation

Let's go blue! Internship at the Hatcher Graduate Library, University of Michigan, Ann Arbor Lunchtalk @ UB Ffm 12/09/2008 Fabienne Kneifel, Frankfurt Public Library

Have you ever wondered... • ...what an Espresso Book Machine does? • ...how libraries can literally be 'ugly'? • ...what patrons can do in a Knowledge Navigation Center? • ...why (and how!) we would let an elephant into the library?

Have you ever wondered... • ...how many square feet a library needs to have in order to be called the largest public library in the world? • ...how libraries can be innovative with the help of Facebook, Twitter, MTagger and the SOPAC? • ...what a wolverine is and why it is so important for a2?

Overview • U-M, U-M Library, Hatcher Graduate Library - Quick facts & pictures - Web 2.0 - Digital library - Information literacy • Ann Arbor District Library • Chicago Public Library • Ann Arbor: Let's go blue!

U-M, U-M Library – Quick facts • University of Michigan (U-M): - One of the original eight „Public Ivys“ - 41.000 students • U-M Library: - 19 libraries - 8M volumes, 72.000 serials - 4M users/year - 1M circulations/year - 9 independent libraries, affiliated with the U-M

U-M, U-M Library, Hatcher Graduate Library • U-M Library: - Hatcher Graduate Library - Health Sciences Library (HSL) - Art, Architecture and Engineering Library - Law Library - Clements Library - Shapiro Library (Askwith Media Library, Science Library, UGLi)

U-M, U-M Library, Hatcher Graduate Library

Hatcher Graduate Library – Quick facts • Hatcher Graduate Library: - 3.5M volumes (11.000 serials, 20.000 eJournals, 500 databases, 1.5M microforms) - 500.000 circulations/year - Two separate but connected buildings - 95 staff members, 26 Subject specialist librarians - Library automation system = ALEPH 500 - Federated search product = Metalib - OpenURL Link resolver = SFX

U-M, U-M Library, Hatcher Graduate Library

U-M Library – Web 2.0 • MLibrary 2.0 • MTagger • Chat & E-Mail • Second Life & Facebook • MLibrary Labs • Next gen catalog a.k.a. OPAC 2.0

U-M Library – Web 2.0 • MLibrary 2.0 - 2007 Forum series - Explore new directions for access & services: library 2.0, social networking, future of searching - Wide range of activities: • Presentations • Interactive workshops • Hands-on experiences • Discussions

U-M Library – Web 2.0 • MLibrary 2.0 - Outcome: • Library-wide enthusiasm for „Library 2.0“ concepts and technologies • Basic grounding in those concepts and technologies • MLibrary 2.0 Website & Wiki • Staff bloggers (including Dean of Libraries) • Monthly Brownbag session • Services like MTagger, MLibrary Labs, Facebook pages

U-M Library – Web 2.0 • MTagger - Tagging tool - „Find It. MTag It. Share It.“ - Save and label things • Library web pages • Items in the library catalog • Digital images • Any other web page - Build online collections - Explore collections of others - Discover library tag clouds

U-M Library – Web 2.0

U-M Library – Web 2.0 • Chat & E-Mail - Chat via IM and Meebo - E-Mail via web form - Integrated into almost all online services (web pages, catalog, databases, ...) - 7 days a week - 40 staff members - 80 hours/week during semester - 270 chat session/month - 270 e-mails/month

U-M Library – Web 2.0 • Second Life & Facebook - Second Life (SL): • „Wolverine Island“ • HSL librarians answer questions and help w/ getting around in SL - Facebook (FB): • Search box • Library hours • Subject guides • FB page (w/ basic info, news, chat, ...)

U-M Library – Web 2.0 • MLibrary Labs - Some tools that are not quite ready for „prime time“ - Users are asked to try them out and submit feedback - Current „experiments“: • Library RSS Feed Browser • iGoogle Gadget • Interactive Maps • Browser Plug-Ins

U-M Library – Web 2.0 • Next gen catalog a.k.a. OPAC 2.0 - Usability Group discusses software products - Currently tested: VuFind - VuFind offers: • Drilldowns • Tagging • Display of „Similar items“ • Reviews & Ratings • Personalization („Add to favorites“, „Save this“, ...) • Mash-ups w/ external sources (Google Book Search, LibraryThing, Amazon)

U-M Library – Digital library • „There's an elephant in the library“: HathiTrust • Espresso Book Machine

U-M Library – Digital library • „There's an elephant in the library“: HathiTrust - Started off as „MBooks“ - Goal: Digitize the entire print collection of the U-M Library - Now: HathiTrust • Collaboration of various US-University Libraries • Digital repository of their digitized collections • Hathi = Hindi word for elephant • Experimental Search (+ access via Library catalog, „Public collections“, Google Book Search) • „PageTurner“

U-M Library – Digital library

U-M Library – Digital library • Espresso Book Machine - Book-making machine - Automatically prints, binds, and trims on demand library-quality paperback books in about 7 minutes - Currently on sale: small stock of popular items from the digital collections - In the future: e.g. printing and binding course materials and self-publishing for Ann Arbor authors - $6 - $10

U-M Library – Digital library

U-M Library – Information literacy • Reference Service • Knowledge Navigation Center & Faculty Exploratory • Usability • Copyright • Computer and Video Game Archive

U-M Library – Information literacy

U-M Library – Information literacy • Knowledge Navigation Center (KNC) & Faculty Exploratory (FE) - Centers for learning about technology - One-on-one consultation over the phone, in person, or over e-mail on a variety of technology issues - KNC = for all users of the U-M Library - FE = designed specifically for U-M faculty to enhance lecturing, research and publishing skills - FE also provides hands-on workshops

U-M Library – Information literacy • Usability - User feedback and usability studies are highly important - Usability Group constantly guides and implements usability testing of the Library's web resources and services - Projects: • VuFind • MTagger • MBooks • Library Gateway • SFX Label & Menu

U-M Library – Information literacy • Copyright - „University Library Copyright Specialist“ - Provides basic information about copyright and scholarly publishing - Offers presentations and workshops on copyright, publishing, and Creative Commons

U-M Library – Information literacy • Computer and Video Game Archive - Academic research collection of computer & video games - Usable archive with hands-on access to the broad and diverse history of video games - Inventory includes: • Classic consoles & controllers (e.g. Atari, Sega, PS2) • Classic computers (e.g. Commodore Vic20) • Games (e.g. Space invaders, Tetris) • Books & Magazines

Ann Arbor District Library • AADL: - 5 libraries - 340.000 volumes - 3M circulations/year • AADL 2.0: - SOPAC - Website = „one stop shop“ - Twitter & MySpace - Gaming - „pictureAnnArbor“

Ann Arbor District Library

Chicago Public Library • 79 libraries • 9M volumes • 7.5M circulations/year • Harold Washington Library Center is „largest Public Library building in the world“ - 10 floors - 756.640 square feet (70.294 m2) - Winter garden - 385-seat auditorium - Includes a Popular and a Children's Library

Chicago Public Library

Ann Arbor: Let's go blue!

Ann Arbor: Let's go blue! – Conclusion • Lots of impressions in just 4 weeks + Various events at the U-M Library + Tours through various libraries + Courses at the School of Information • Helpful for the Frankfurt Public Library's discussion about a next gen catalog • MLibrary 2.0 Forum Series might serve as basis for „Library 2.0“ workshops in Frankfurt

Ann Arbor: Let's go blue! – Conclusion • Information and media literacy programs help bridge the „digital divide“ • „Library 2.0“ ≠ only technology • „Library 2.0“ = new concept for all library services • Traditional library services, functional buildings and focus on our user's needs are still key factors • Last but not least: meeting great people!

Let's go blue! Lunchtalk presentation

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