Chan, D. et al.: InfoWell Patient Portal: A Case of Patient-Centred Design
This slideshow, presented at Medicine 2.0’08 , Sept 4/5 th , 2008, in Toronto, was uploaded on behalf of the presenter by the Medicine 2.0 team
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InfoWell Patient Portal: A Case of Patient -Centred Design Deborah Chan, University Health Network Selina Brudnicki, Shared Information Management Services Presented on September 5, 2008 at Medicine 2.0 Congress
The Shared Information Management Services (SIMS) Partnership Healthcare Human Factors Group
A secure website that provides patients with personalized health information and tools, care and treatment plans, education, and links to community programs to better manage their health and form closer relationships with their health care team.
“ Patients using the portal are going to ask me more questions. It will have an impact on the clinic and my time. ”
Patient “ What a difference it makes to be able to check the results in the privacy of my home just hours after the images are taken! No nerve-wracking wait in the clinic or waiting for my doctor's office to call me. ” “ Physicians should determine which results are released through the portal on to which type of patient. ”
“ If we give patients their results they might think they are doing okay and not come in for their follow-up visit. ”
“ I want to see my test/lab results as soon as they are available. ”
“ We need to come in for follow up to see the clinician – giving our results makes us better prepared. ”
Patient-Centered Design Approach Concept Development Design Testing Implementation Evaluation
InfoWell Patient Portal: A Case of Patient -Centred Design Deborah Chan, University Health Network (email@example.com) Selina Brudnicki, Shared Information Management Services Presented on September 5, 2008 at Medicine 2.0 Congress
Medicine 2.0 applications, services and tools are Web-based services for health care consumers, caregivers , patients , health professionals, and biomedical researchers, that use Web 2.0 technologies as well as semantic web and virtual reality tools, to enable and facilitate specifically social networking, participation , apomediation, collaboration, and openness within and between these user groups.