Eiring, Ø. et al.: Implementation of Web 2.0-services in the Norwegian Electronic Health Library This slideshow, presented at Medicine 2.0’08 , Sept 4/5 th , 2008, in Toronto, was uploaded on behalf of the presenter by the Medicine 2.0 team Do not miss the next Medicine 2.0 congress on 17/18th Sept 2009 ( www.medicine20congress.com ) Order Audio Recordings (mp3) of Medicine 2.0’08 presentations at http://www.medicine20congress.com/mp3.php

This slideshow, presented at Medicine 2.0’08 , Sept 4/5 th , 2008, in Toronto, was uploaded on behalf of the presenter by the Medicine 2.0 team

Do not miss the next Medicine 2.0 congress on 17/18th Sept 2009 ( www.medicine20congress.com )

Order Audio Recordings (mp3) of Medicine 2.0’08 presentations at http://www.medicine20congress.com/mp3.php

Implementation of Web 2.0-services in the Norwegian Electronic Health Library Medicine 2.0 Øystein Eiring, Runar Eggen, Hans Petter Fosseng, Magne Nylenna

The Norwegian Knowledge Centre for the Health Services Founded 2004 Organised under The Directorate for Health No authority to develop og implement health policy 120 employees

Founded 2004

Organised under The Directorate for Health

No authority to develop og implement health policy

120 employees

The Norwegian Knowledge Centre for the Health Services Gathers and disseminates Systematic reviews HTA reports Improve the quality of patient information Surveys of patients and employees experiences with health services

Gathers and disseminates

Systematic reviews

HTA reports

Improve the quality of patient information

Surveys of patients and employees

experiences with health services

The Norwegian Knowledge Centre for the Health Services Host of the National Council for Quality and Prioritization Host of The National Electronic Health Library

Host of the National Council for Quality and Prioritization

Host of The National Electronic Health Library

June 5, 2009 Access to knowledge has varied widely National Hospital Rural hospital

June 5, 2009 National access through one website

Why does the Health Library exist? Equality: Equality of health services implies equal access to knowledge Quality: Quality assessment of knowledge can foster better quality of health services Economy: National subscriptions and licenses save time and money

Equality: Equality of health services implies equal access to knowledge

Quality: Quality assessment of knowledge can foster better quality of health services

Economy: National subscriptions and licenses save time and money

The Health Library -keypoints Government funded Serves health workers in Norway 4.6 mill inhabitants Editorial office in Oslo Internet access only June 5, 2009

Government funded

Serves health workers in Norway

4.6 mill inhabitants

Editorial office in Oslo

Internet access only

The Health Library in numbers Budget CAD 8 mill. 20 employees 10 full-time 150 - 200 000 page downloads/month + use of licenced resources June 5, 2009

Budget CAD 8 mill.

20 employees

10 full-time

150 - 200 000 page downloads/month

+ use of licenced resources

Principles … Made for h ealth personnel and students Open to the public Norwegian language (on the surface) Editorial independency

Made for h ealth personnel and students

Open to the public

Norwegian language (on the surface)

Editorial independency

June 5, 2009 Helsebiblioteket Journals

June 5, 2009 Helsebiblioteket Databases

June 5, 2009 Helsebiblioteket Systematic reviews

June 5, 2009 Helsebiblioteket Clinical guidelines

June 5, 2009 Helsebiblioteket Reference books

June 5, 2009 Helsebiblioteket Specialist libraries

2007: a web 1.0, static, one-to-many portal Minimal interaction Content not dynamic Remote workers 50 % of health workers unaware of June 5, 2009

Minimal interaction

Content not dynamic

Remote workers

50 % of health workers unaware of

2008: Survey of 2.0 services Benefits and limitations International examples Norwegian examples June 5, 2009 Helsebiblioteket

Benefits and limitations

International examples

Norwegian examples

Survey: lessons Few norwegian Medicine 2.0 services in health sites Unresolved issues ownership, quality, accountability, privacy, ”chronic temporariness” Potential benefits June 5, 2009

Few norwegian Medicine 2.0 services in health sites

Unresolved issues

ownership, quality, accountability, privacy, ”chronic temporariness”

Potential benefits

1: Using social media to collaborate internally Remote workers and external collaborators Need to collaborate on documents Inadequate in-house ICT solutions June 5, 2009

Remote workers and external collaborators

Need to collaborate on documents

Inadequate in-house ICT solutions

1: Using social media to collaborate internally Experiences: Widespread use of Google Docs and Spreadsheets Blogging and Flickr keep record of meetings and conferences June 5, 2009 Helsebiblioteket

Experiences:

Widespread use of Google Docs and Spreadsheets

Blogging and Flickr keep record of meetings and conferences

2: Using social media to communicate externally Why? Marketing tool Governmental bodies should take pro-active stance Powerful way of delivery June 5, 2009 Helsebiblioteket

Why?

Marketing tool

Governmental bodies should take pro-active stance

Powerful way of delivery

2: Using social media to communicate externally Slideshare.net Official blog RSS YouTube Flickr Social networking sites June 5, 2009 Helsebiblioteket

Slideshare.net

Official blog

RSS

YouTube

Flickr

Social networking sites

2: Using social media to communicate externally Results Modest amount of visitors, members, downloads Few use possibility to give feedback Increased competence among staff June 5, 2009 Helsebiblioteket

Results

Modest amount of visitors, members, downloads

Few use possibility to give feedback

Increased competence among staff

3: Developing services on the website Clinical protocol developed as wiki C ollaboration with a Health Trust Process in accordance with Agree principles June 5, 2009 Helsebiblioteket

Clinical protocol developed as wiki

C ollaboration with a Health Trust

Process in accordance with Agree principles

3: Developing services on the website Tailored Google Coop searches in different contexts Example: Patient information Quality assessment of websites with the LIDA tool June 5, 2009 Helsebiblioteket

Tailored Google Coop searches in different contexts

Example: Patient information

Quality assessment of websites with the LIDA tool

3: Developing services on the website Tailored news services within specific fields using different RSS tools F rom Google News Creating and aggregating feeds using i.e. Feedity Directly from our journals June 5, 2009 Helsebiblioteket

Tailored news services within specific fields using different RSS tools

F rom Google News

Creating and aggregating feeds using i.e. Feedity

Directly from our journals

4: Improving services outside the website: Norwegian Wikipedia Why? One of the main sources of patient information Low quality in many norwegian entries Possibility of participation Lack of r esponsibility June 5, 2009 Helsebiblioteket

Why?

One of the main sources of patient information

Low quality in many norwegian entries

Possibility of participation

Lack of r esponsibility

Project 4: Improving services outside the website: Norwegian Wikipedia Information on website Participation from students and professionals Follow-up and language improvement done by the Health Library ..and other users June 5, 2009 Helsebiblioteket

Information on website

Participation from students and professionals

Follow-up and language improvement done by the Health Library

..and other users

Project 4: Improving services outside the website: Norwegian Wikipedia Results: 37 articles witihin mental health improved Participation from professionals hesitant without payment Users go to the Health Library June 5, 2009

Results:

37 articles witihin mental health improved

Participation from professionals hesitant without payment

Users go to the Health Library

Discussion Usage increasing slowly Our services are not confined to what can be found on the website Will what drives amateurs apply to experts? What can a small language community achieve?

Usage increasing slowly

Our services are not confined to what can be found on the website

Will what drives amateurs apply to experts?

What can a small language community achieve?

Vision for the future If important sources used more modern technology … … we could much easier pull content to our website … offer better searches … and give more in return

If important sources used more modern technology …

… we could much easier pull content to our website

… offer better searches

… and give more in return

Discussion! Norwegian Electronic Health Library June 5, 2009 Helsebiblioteket Norwegian Electronic Health Library

Norwegian Electronic Health Library