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Question 1                        Question 2
No.       (i)                             (ii)
                    LA       D        S          LN       N   NI   A        VI
      1         1                                                                1
      2         2        1                            1                          1
      3         1                                                                1
      4         1                                                                1
      5         2        1       1                                     1
      6         2        1                            1                1
      7         1                                                      1
      8         1                                                      1
      9         1                                                      1
  10            1                                                      1
  11            1                                                      1
  12            1                                                      1
  13            1                                                      1
  14            1                                                      1
  15            1                                                      1
  16            1                                                                1
  17            1                                                                1
  18            1                                                                1
  19            1                                                                1
  20            1                                                                1
  21            1                                                                1
  22            1                                                                1
  23            1                                                                1
  24            1                                                                1
  25            1                                                                1
  26            1                                                                1
  27            1                                                                1
  28            1                                                                1
  29            1                                                                1
  30            1                                                                1
  31            1                                                                1
  32            1                                                                1
  33            1                                                                1
  34            1                                                                1
35   1                       1
36   2   1   1               1
37   2   1   1               1
38   2   1   1               1
39   2   1   1               1
40   2   1       1           1
41   2   1   1               1
42   2   1   1               1
43   2   1       1       1
44   2   1   1           1
45   2   1   1           1
46   2   1       1       1
47   2   1       1       1
48   2   1       1       1
49   2   1       1       1
50   1   1   1       1
1) (i) Are you satisfied with the UBD ATM machines provided?


             No.of people Percentage (%)
Yes                    33                 66
                                                                          PEOPLE'S SATISFACTION
                                                                     35        33
No                     17                 34
                                                                     30
Total                  50                100




                                                   No.of people
                                                                     25
                                                                     20
                                                                     15
                                                                     10
                                                                      5
                                                                      0
                                                                               Yes



1) (ii) Reasons for choosing NO :-
            No.of people Percentage(%)
LA                     18                 50
                                                                          Reasons for choosing NO
D                      10                 28                         20   18
                                                                     18
S                         0                0                         16
LN                        8               22                         14
                                                    No.of people




                                                                     12          10
N                         0                0
                                                                     10
Total                  36                100                          8
                                                                      6
                                                                      4
                                                                      2                 0
                                                                      0
                                                                          LA        D   S    LN


2) Importance of ATM machines in UBD
           No.of people       Percentage (%)
NI                        1                2
                                                                               Importance of ATM
                                                                     35
A                      18                 36
                                                                     30
VI                     31                 62
                                                                     25
Total                  50                100
                                                      No.of people




                                                                     20                 18

                                                                     15
                                                                     10
                                                                      5
5   1
0
    NI   A
LE'S SATISFACTION



            17
                          No.of people




        No




ns for choosing NO



        8
                          No.of people



                      0

       LN             N




portance of ATM
                 31




                           No.of people
VI
Code
                                Yes           1
                                No            2




                                      Code
Limited range of bank account                LA
Distance                                     D
Safety                                        S
Limited number of ATM machine                LN
None                                         N




                                      Code
Not important                                NI
Average                                       I
Very important                               VI

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Excel test

  • 1. Question 1 Question 2 No. (i) (ii) LA D S LN N NI A VI 1 1 1 2 2 1 1 1 3 1 1 4 1 1 5 2 1 1 1 6 2 1 1 1 7 1 1 8 1 1 9 1 1 10 1 1 11 1 1 12 1 1 13 1 1 14 1 1 15 1 1 16 1 1 17 1 1 18 1 1 19 1 1 20 1 1 21 1 1 22 1 1 23 1 1 24 1 1 25 1 1 26 1 1 27 1 1 28 1 1 29 1 1 30 1 1 31 1 1 32 1 1 33 1 1 34 1 1
  • 2. 35 1 1 36 2 1 1 1 37 2 1 1 1 38 2 1 1 1 39 2 1 1 1 40 2 1 1 1 41 2 1 1 1 42 2 1 1 1 43 2 1 1 1 44 2 1 1 1 45 2 1 1 1 46 2 1 1 1 47 2 1 1 1 48 2 1 1 1 49 2 1 1 1 50 1 1 1 1
  • 3. 1) (i) Are you satisfied with the UBD ATM machines provided? No.of people Percentage (%) Yes 33 66 PEOPLE'S SATISFACTION 35 33 No 17 34 30 Total 50 100 No.of people 25 20 15 10 5 0 Yes 1) (ii) Reasons for choosing NO :- No.of people Percentage(%) LA 18 50 Reasons for choosing NO D 10 28 20 18 18 S 0 0 16 LN 8 22 14 No.of people 12 10 N 0 0 10 Total 36 100 8 6 4 2 0 0 LA D S LN 2) Importance of ATM machines in UBD No.of people Percentage (%) NI 1 2 Importance of ATM 35 A 18 36 30 VI 31 62 25 Total 50 100 No.of people 20 18 15 10 5
  • 4. 5 1 0 NI A
  • 5. LE'S SATISFACTION 17 No.of people No ns for choosing NO 8 No.of people 0 LN N portance of ATM 31 No.of people
  • 6. VI
  • 7. Code Yes 1 No 2 Code Limited range of bank account LA Distance D Safety S Limited number of ATM machine LN None N Code Not important NI Average I Very important VI