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23rd Annual DockMaster User Conference
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23rd Annual DockMaster User Conference

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CEO address at our 23rd Annual User Conference. Presentation describes our migration to a "solutions" as opposed to a "technology" focus, what we did in 2010, where we are going in 2011 and finally …

CEO address at our 23rd Annual User Conference. Presentation describes our migration to a "solutions" as opposed to a "technology" focus, what we did in 2010, where we are going in 2011 and finally some of the newest partnerships we've developed to further enhance our product and services offering.

Published in: Technology, Business

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  • 1. EXUMA TECHNOLOGIES, INC. 2010 USER CONFERENCE
  • 2. 23RDANNUALUSERCONFERENCE • Thumb drive with all of the presentations, Class Schedule, T-Shirt and Goodies • Get Acquainted Party • Monday Night: Poolside 7pm-9pm • Casino Dinner Party • Thursday Night: Poolside 7pm- 10pm Welcome
  • 3. 23RDANNUALUSERCONFERENCE • Monday: Service • Tuesday: Accounting / Marina Ops • Wednesday: Inventory / Marine Industry • Thursday: Boat Sales / Store & Fuel Dock • Friday: What’s New in DockMaster? Roundtable Tracks
  • 4. DOCKMASTEREVOLUTION
  • 5. SOLUTIONS=SERVICES+TECHNOLOGY Your Business Co-Pilot
  • 6. CORPORATEMISSION We help marine and recreation retailers be more efficient so they can deliver world-class customer experiences
  • 7. CORPORATEPOINTOFVIEW Complete Solution Approach Superior User Experiences Comprehen- sive Services Layered Technology Connectivity
  • 8. SOLUTIONS=SERVICES+TECHNOLOGY Complete Solution Approach Superior User Experiences Superior User Experiences are only achieved if Comprehensive Services are bundled with User Friendly Technology.
  • 9. EXUMA+ADVANCEDDEALERSOLUTIONS Comprehensive Services Exuma and ADS go beyond technology to provide complete solutions MARKET REACH Email Campaigns and Newsletters Letter Generation Services and Automation Technology Optimization Services CUSTOMER REACH Customer Surveys New and Used Unit Lead Verification Budget Analysis Customer Retention Initiatives
  • 10. EXUMA+ADVANCEDDEALERSOLUTIONS Comprehensive Services Exuma and ADS go beyond technology to provide complete solutions PRO-ACTIVE SUPPORT & ADS ALERTS Lead Source Alerts Customer Satisfaction Alerts Inventory Management Alerts Financial Indicator Alerts Fixed Operations Alerts REMOTE CFO SERVICES Financial Statement Reconciliation Accounting Transactional Review Training and System Support Create Functional Routines Custom Accounting Reports
  • 11. EXUMA+ADVANCEDDEALERSOLUTIONS Comprehensive Services Exuma and ADS go beyond technology to provide complete solutions INTERNET AND SOCIAL MEDIA REACH Website Management Internet Positioning through Search Engine Optimization Collaboration Techniques using Facebook, Twitter, etc. ROI Analysis of Website and Social Media Effort
  • 12. LAYEREDTECHNOLOGY Open Solutions That Connect Exuma WebConnector and API LEAD MANAGEMENT ThreeClix POS /PAYMENT SOLUTIONS Micros Jonus Payware RC PC Charge RESERVATIONS Hercules Marine MARKETING WEBSITES Channel Blade PowerSports Network OpenDB Oracle Microsoft SQL Server MySQL Paychex Payroll Interface I n t e r f a c e s D a t a
  • 13. LAYEREDTECHNOLOGY What’s new in DockMaster • Touchscreen POS • Bill as of Date • Work a Deal • Non-Inventory Parts • Account Logo
  • 14. LAYEREDTECHNOLOGY What’s coming in 2011 • Accounting Schedules • Menu Selling • Parts Catalog Functionality • Credit Card AP Payments • More web-based interfaces
  • 15. CONNECTIVITY Hercules Marine • 100% Cloud-based Marina Management System • Secure “real-time” online Slip Reservations • Ties into your website
  • 16. CONNECTIVITY Payware PC • .NET/SQL Technology • Full PCI Compliance • Streamlined navigation and dynamic menus (Office 2007) • Auto Batch Settlement with Email
  • 17. CONNECTIVITY Paperless Billing and Payments • 100% Cloud-based ePayment System – Credit, Debit, eCheck • Management and Tenant console • Monthly recurring billing • Full PCI compliance
  • 18. CONNECTIVITY Open Database Reporting • Critical DockMaster files have been normalized • Works with MS SQL and mySQL • Use standard SQL report writers