Why Expetec?<br />Expetec offers the technology services that businesses need to be successful in today’s marketplace—incl...
Company Overview<br />Founded as Beacon Group in 1995, transitioned  <br />   into Expetec Franchise System in 2005 <br />...
     Proactive IT Department
     Vendor Management
     Telecommunications Department
     Project Management</li></li></ul><li>Our Philosophy<br />
Customized<br />At Expetec, we identify your needs and<br />then develop specific solutions for <br />your organization.<b...
Your IT Department<br />Your strategic partner that contributes to the development and accomplishment of your organization...
INSERT PAGE TAB – SCOPE OF WORK<br />
Business E-ssentials<br />E-Care<br />E-Secure<br />E-Net<br />E-Save<br />E-Cloud *<br />
E-Care<br />E-Care provides the essential preventative maintenance tasks required to keep a computer system up to date and...
E-Care - Remote Desktop Service<br />Anti-virus / Anti-spyware, scans, removal, protection<br />Daily verification / remed...
E-Care – Remote Server Service<br />24x7x365 monitoring and remediation of servers and network devices<br />Preventive Mai...
E-Care – Network Design and/or Upgrades<br />Assessment services<br />Provide hubs, switches & routers<br />Installation<b...
E-Secure<br />Our E-Secure solution combines multiple levels of protection, tailored to fit your specific business needs.<...
E-Secure – Layers of Security<br />24/7 Firewall Monitoring<br />Subscription Content Filtering<br />Complete Anti-Virus P...
E-Secure – Penetration Testing<br />Bi-annual Intrusion Testing<br />Peace of mind, knowing your data is safe for regulato...
 IT Policy Implementation<br />Policies and Procedures:<br />Use of phone and mail systems<br />Workplace monitoring<br />...
E-Net<br />Developing a web strategy to increase your web presence, that aligns with your organizational goals.  <br />
E-Net – Web Services<br />Establish a web presence<br />Upgrade your current website<br />Use our reliable and secure webs...
E-Net – Email Marketing<br />Track who opened your emails <br />Benchmark performance compared to others in your industry<...
E-Save<br />Business continuity services will help you recover from an IT failure—or avoid it in the first place<br />Acco...
E-Save – Data Backup<br />Your Critical Data<br />Critical file backup and off-site storage<br />Automatic file backup, ni...
E-Save – Disaster Preparation & Recovery<br />Data and operating systems backup<br />Bare metal backup and restore<br />Re...
E-Cloud<br />Internet-based computing, whereby shared servers provide resources, software, and data to computers and other...
E-Cloud – Impact on Capital Expenditures<br />Decrease infrastructure and equipment expenses<br />Decrease labor costs<br ...
E-Cloud – Business Impact<br />Device and location independence<br />Collaboration<br />Reliability<br />Scalability<br />...
Voice Over-IP <br />also called VoIP, IP (Internet Protocol) Telephony, Internet telephony, Broadband telephony, Broadband...
Voice Over IP – Allworx Phone System<br />Features<br />Full PBX & Key System<br />Presence Management<br />Unified Messag...
Voice Over IP – Allworx Phones<br />Connect Anywhere<br />Customizable Features<br />High-Fidelity Voice<br />Powerful Con...
Voice Over IP – Optional Software <br />Dual Language Support<br />Advanced Multi-site<br />Multiple site connectivity<br ...
Management Team<br /><ul><li>Mike Fitz-Gerald – President – Owned IT company for 15 years. Managed Comerica's Network – re...
Vicki Shepard – VP of Operations – Owned IT company for 15 years. Managed projects of moving over 1 million Square feet of...
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Proactive Computer Support Company

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Description of Expetec Technology Services of Rochester Product offering

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Proactive Computer Support Company

  1. 1.
  2. 2. Why Expetec?<br />Expetec offers the technology services that businesses need to be successful in today’s marketplace—including network administration, network security, business continuity, web services and Voice Over IP telecommunication services. <br />
  3. 3. Company Overview<br />Founded as Beacon Group in 1995, transitioned <br /> into Expetec Franchise System in 2005 <br /> Expetec Service Model<br /><ul><li> IT Consulting
  4. 4. Proactive IT Department
  5. 5. Vendor Management
  6. 6. Telecommunications Department
  7. 7. Project Management</li></li></ul><li>Our Philosophy<br />
  8. 8. Customized<br />At Expetec, we identify your needs and<br />then develop specific solutions for <br />your organization.<br />
  9. 9. Your IT Department<br />Your strategic partner that contributes to the development and accomplishment of your organization’s business plan and objectives through technology.<br />
  10. 10. INSERT PAGE TAB – SCOPE OF WORK<br />
  11. 11. Business E-ssentials<br />E-Care<br />E-Secure<br />E-Net<br />E-Save<br />E-Cloud *<br />
  12. 12. E-Care<br />E-Care provides the essential preventative maintenance tasks required to keep a computer system up to date and running optimally. <br />
  13. 13. E-Care - Remote Desktop Service<br />Anti-virus / Anti-spyware, scans, removal, protection<br />Daily verification / remediation of anti-virus updates<br />Patch Management and Service Pack Installation<br />Temporary file deletion and removal of junk files<br />Disk space monitoring<br />
  14. 14. E-Care – Remote Server Service<br />24x7x365 monitoring and remediation of servers and network devices<br />Preventive Maintenance for Microsoft Exchange, Microsoft SQL Server, Operating System and Active Directory<br />Verification of anti-virus updates and spyware/virus detection and removal<br />Log management<br />Backup verification and remediation<br />Patch Management and remediation<br />Once a month external vulnerability scan<br />
  15. 15. E-Care – Network Design and/or Upgrades<br />Assessment services<br />Provide hubs, switches & routers<br />Installation<br />Ongoing maintenance<br />Local area networks<br />Multi-site connectivity<br />Complete Network Inventory<br />
  16. 16. E-Secure<br />Our E-Secure solution combines multiple levels of protection, tailored to fit your specific business needs.<br />
  17. 17. E-Secure – Layers of Security<br />24/7 Firewall Monitoring<br />Subscription Content Filtering<br />Complete Anti-Virus Protection<br />E-Secure Firewall Application Network<br />Security Assessment and Configuration<br />
  18. 18. E-Secure – Penetration Testing<br />Bi-annual Intrusion Testing<br />Peace of mind, knowing your data is safe for regulatory compliance<br />HIPAA, FDIC, FERPA, PCI, or others<br />Protection of customer credit card information<br />Securing remote or wireless users<br />* performed by a 3rd party<br />
  19. 19. IT Policy Implementation<br />Policies and Procedures:<br />Use of phone and mail systems<br />Workplace monitoring<br />Electronic and telephonic communications<br />Personal cellular phones, pagers, and electronic video games<br />Internet usage<br />
  20. 20. E-Net<br />Developing a web strategy to increase your web presence, that aligns with your organizational goals. <br />
  21. 21. E-Net – Web Services<br />Establish a web presence<br />Upgrade your current website<br />Use our reliable and secure website hosting<br />Market your business online<br />Move into the world of E-Commerce<br />Social media management<br />
  22. 22. E-Net – Email Marketing<br />Track who opened your emails <br />Benchmark performance compared to others in your industry<br />Interactive graphs and reports (delivery rate, open rate, click rate)<br />Manage all bounced emails and determine if we should retry or permanently remove them<br />Manage your unsubscribes by keeping track of them so you don’t add them to the list later<br />
  23. 23. E-Save<br />Business continuity services will help you recover from an IT failure—or avoid it in the first place<br />According to the US Bureau of Labor, 93 percent of companies that suffer a significant data loss are out of business within five years.<br />
  24. 24. E-Save – Data Backup<br />Your Critical Data<br />Critical file backup and off-site storage<br />Automatic file backup, nightly<br />Easy file restores<br />Remote file restores<br />90-day roll-back capability<br />Extended archiving<br />Our Back-up Device<br /> Our Technicians<br /> Our Remote Facility #1 Our Remote Facility #2<br />
  25. 25. E-Save – Disaster Preparation & Recovery<br />Data and operating systems backup<br />Bare metal backup and restore<br />Remote data vaulting<br />Hard-drive cloning<br />Data protection appliances, vaults and expansion products<br />On-site and off-site service<br />
  26. 26. E-Cloud<br />Internet-based computing, whereby shared servers provide resources, software, and data to computers and other devices on demand<br />
  27. 27. E-Cloud – Impact on Capital Expenditures<br />Decrease infrastructure and equipment expenses<br />Decrease labor costs<br />Decrease technical staff<br />Manageable monthly <br /> expense<br />Eco-friendly<br />Increase Bottom Line<br />
  28. 28. E-Cloud – Business Impact<br />Device and location independence<br />Collaboration<br />Reliability<br />Scalability<br />Ever increasing economic opportunity<br />
  29. 29. Voice Over-IP <br />also called VoIP, IP (Internet Protocol) Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network.<br />
  30. 30. Voice Over IP – Allworx Phone System<br />Features<br />Full PBX & Key System<br />Presence Management<br />Unified Messaging<br />Multi-site Integration<br />Web-based programming <br /> and management<br />
  31. 31. Voice Over IP – Allworx Phones<br />Connect Anywhere<br />Customizable Features<br />High-Fidelity Voice<br />Powerful Conferencing<br />Built to Last<br />
  32. 32. Voice Over IP – Optional Software <br />Dual Language Support<br />Advanced Multi-site<br />Multiple site connectivity<br />Call Assistant TM<br />Automatic Call Distribution TM<br />Conference Center TM<br />
  33. 33. Management Team<br /><ul><li>Mike Fitz-Gerald – President – Owned IT company for 15 years. Managed Comerica's Network – responsible for a $20 million budget.
  34. 34. Vicki Shepard – VP of Operations – Owned IT company for 15 years. Managed projects of moving over 1 million Square feet of office space for Comerica. Education back ground in IT training at Eastern Macomb Community College.
  35. 35. Michael St. John – VP of Sales and Marketing. Sold and managed $500,000 in Telecommunication Service and Circuits in last 7 years. Certified twice in Allworx VOIP Communication System.</li></li></ul><li>Partners<br />
  36. 36. Partners<br />
  37. 37. Affiliations<br />
  38. 38. Contact Us<br />Expetec Technology Services<br />6966 Crooks Road, Suite 26<br />Troy, MI 48098<br />Voice:(248) 218-5018<br />Fax: (248) 562-7555<br />Web: www.expetecrochester.com<br />Hassle Free .I.T!<br />
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