“ ...The term wiki comes from the Hawaiian phrase, wiki wiki which mean super fast .I guess if you have thousands of users adding content to a web site on a regular basis, the site could grow super fast” Tech Terms. Com(2005-2009)
“ The simplest online database that could possibly work
wikis is a web site that allows users to add and update content on the site using their own web browser .This made by a collaboration effort of the site visitors. A great example of a large wiki is the Wikipedia, a free encyclopaedia in many languages that anyone can edit...”
DOCUMENTATION: As the term implies, this way the company build content to be used in product documentation, feedback and keeps record of information, which enables them to edit, and add the contents of documents. When online, changes can be made and update can be viewed at anytime everywhere..
ONLINE COMMUNITY: The whole use of wiki is to invite community participation. The online wiki is used in an organisation to coordinate event such as sharing knowledge, suggestions, creating ideas so that each can experience collaboration.
CUSTOMER/CLIENTS COLLOBORATION : Wiki in an organisation serves as central hub between the customer and client, work can be done on a project or just a document with another person or a group through internet and get global.
FAQS POLICIES AND GUIDLINES: This specifically focuses on commonly asked question, like FAQ and Guidelines and policies. its a room for employee to ask questions about the company's products
Or even a personal problem new pollicises take place within organization
British Telecommunications. British Telecommunications have developed a wiki within one of their major Lines of Business to manage their CIO Architecture and Design assurance processes and documentation.
At Yahoo, engineers, marketing teams and lawyers use wikis on a regular basis. The legal team use wikis to quickly circulate access-controlled contract forms and policies.
Intel’s Josh Bancroft developed a wiki called Intelpedia within the company to share internal projects information with colleagues.
Wikis encourage the development of an online community as well as collaboration between a customer a client
Wikis are geographically and physically mobile in the sense that you do not need to carry files and documents with you. You can access all information from a wiki as long as you have internet connection where you are.
Wikis saves the time a user will spend sending a document via email and reduces the probability of users not receiving a document for reasons such as spam filters
Wikis make it possible to capture ideas spontaneously giving the users more time to go back and write or edit it formally at their own convenience at the same time allowing other users to contribute to the same idea.
Wikis allow users to see each other’s contributions hence makes for better evaluation and more insightful discussions about those contributions. This is because users are able to view a particular topic of discussion from a larger perspective.
Wikis are independent of a particular type of PC, operating system and so on. All it requires is the user having access to the internet hence making it usable to a wider range of people.
wikis are important to use in organizations in order to collaborate within and outside organizations .Although useful in sharing information against different platforms and across various users worldwide among other things, wikis are hard to maintain. Also, obtaining accurate information in wikis is a times questionable due to the ability of all users to make changes to it
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Marluck marketing 2008-present. Article: the advantages of using a wiki. http://marluckmarketing.com/40/wiki-advantages.html , date accessed feburary,21,2009
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Sun Microsystems inc 1994-2007.article: advantages and disadvantages of using wikis.
https://learning.sun.com/sls/staff/display/NEWHIRE/Advantages%20and%20Disadvantages%20to%20Using%20Wikis, date accessed feburary,21,2009