Cloud Computing - Demystified


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Cloud Computing - Demystified. Ruth's Chris, Parsippany, NJ 11/20/2013

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  • Before we begin, I’d like to point out and introduce my colleagues in the room.
  • Special welcome our loyal customers – 1/3 of roomSome for 10-15 years (long time!)Tell you who’s represented in the roomThe balance of the room are not customers (not yet) – kicking the tiresVery Technical and not so technical, please be patient
  • The cloud means many different things to many different people. So many acronyms, it’ll make your head spin. Rarely seen more confusion We’re going to try to make sense of them all Various benefits to the cloud computing model and those benefits stretch far and wide through the organizational stakeholders. Cloud is not an “all or nothing proposition. You can slice and dice the offerings to find the right combination Finally, we’re going to talk about some of the lesser known or thought of items to consider from a cost perspective
  • Any volunteers?Anyone here use online banking?Anyone here ever use Facebook?Anyone here have a Yahoo or Gmail account?
  • We know what it is now, so where exactly is it?When you go to Gmail or Facebook, where exactly are those computers?It’s seems to be everywhere, because you can get to it from anywhere, but the magic really happens in data centers?We’re very lucky in this area to have a great data center just a few miles from here in ParsippanyPhil Berta!
  • Most companies don’t have the $50 MIL dollars or so that it takes to build a world class datacenterAnd most companies would rather not be in the data center businessIt makes send to have someone else build and maintain the data center and simply rent out a small piece of it for yourself. We’re very lucky in this area to have a great data center just a few miles from here in ParsippanyThat is precisely what Exigent Technologies has done with NAC. Introduce Phil Berta
  • Public Cloud are generic, large cloud infrastructures designed for anyone and everyonePrivate clouds are designed just for youPublic cloud is sort of like a public park. They’re BIG and anyone can use them You bring your own lawn chairs, setup a little area with your BBQ grill and spend the day. And you if you're in the mood for some peace and quite, you might be out of luck, because there is no real privacy there. Whereas, private cloud is like your own backyard. In your own backyard, you can really set things up the way you like them. You have the expectation of privacy. You can really customize private cloud to be exactly what you need it to be. If you're hosting a private affair, the park may not be the best place for you. With that said, of you have any corporate governance issues or regulatory issues, private cloud will likely be frowned upon.
  • It’s important to understand that “going to the cloud” is not an all or nothing proposition. Example of Hybrid
  • If you business grows, we just turn the dial and add more memory, storage and servers. If you business contracts, we dial it down
  • You may start with a need to have a CRM system. Then you need to add inventory managementThen you need to add a point of sale systemYOU CAN BUILD IT
  • This is what we offer in what we call Turnkey Cloud
  • Cloud Computing - Demystified

    1. 1. WELCOME TO
    2. 2. DAN HAUREY President & Founder: Exigent Technologies (855) NO-DOWNTIME email:
    3. 3. YOUR HOSTS* Dan Haurey, Paul Bender and Rob Kornbluh *Actual amount of hair may vary and may be different than pictured above
    4. 4. WELCOME TO
    6. 6. Our Agenda • Defining Cloud • Demystify Cloud Terms and Related Acronyms • Making the Business Case • Cloud Benefits • Understanding Your Options • Conducting Proper ROI • Q&A (and eating fabulous food!)
    7. 7. What is THE CLOUD?
    8. 8. CLOUD COMPUTING - DEFINED A very general term for anything that involves delivering computing services over the Internet. • Ever used Gmail or Facebook? You’ve used the cloud • It doesn’t live on your computer (usually not “installed”) • You can access it from anywhere Definition of cloud computing by the National Institute of Standards and Technology (NIST): “Cloud computing is a model for enabling convenient, ondemand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort”
    9. 9. WHERE IS THE CLOUD? The resources (networks, servers, storage, applications, and services) reside in a data center • Data center: a facility used to house computer systems and associated components, such as telecommunications and storage systems. Features redundant or backup power supplies, redundant data communications connections, environmental controls (e.g., air conditioning, fire suppression) and a high level of security.
    10. 10. View from inside a data center
    11. 11. PUBLIC VERSUS PRIVATE CLOUD A cloud can be private or public. A public cloud sells services to anyone on the Internet. (Currently, Amazon Web Services is the largest public cloud provider.) A private cloud is a proprietary network or a data center that supplies hosted services to a limited number of people. (Exigent Technologies offer private cloud) Private or public, the goal of cloud is to provide easy, scalable access to computing resources.
    12. 12. IT’S NOT ALL OR NOTHING Hybrid Cloud is a Viable and Popular Choice Hybrid Cloud Some organizations place 100% of their computing in the cloud. Others rely on the cloud for only a portion of the IT infrastructure. This is what is known as a “Hybrid Cloud” environment. Example: An organization that owns hundreds of thousands of images stores those images on Amazon’s cloud, but maintains several other file repositories and applications on their own servers inhouse.
    13. 13. CLOUD CONSTANTS General Characteristics of Cloud Services  Sold on demand (Buy as much or as little as you need)  Elastic (Easy to scale up or down)  Managed by the cloud provider (Keeping it running is not your problem)  You only need an access device (computer, tablet, etc.) and Internet access to use it
    14. 14. Acronyms Anyone? Cloud services are broadly divided into three categories: Software-as-a-Service (PaaS) (SaaS) Platform-as-a-service Infrastructure-as-a-Service (IaaS)
    15. 15. Software-as-a-Service (SaaS) In the software-as-a-service cloud model, the vendor supplies the hardware infrastructure, the software product and interacts with the user through a front-end portal. SaaS is a very broad market. Services can be:  Web-based email  Inventory control  Database processing Because the service provider hosts both the application and the data, the end user is free to use the service from anywhere.
    16. 16. Platform-as-a-Service (PaaS) Platform-as-a-service is defined as a set of software and product development tools hosted on the provider's infrastructure. • Developers create applications on the provider's platform over the Internet • PaaS providers may use APIs, website portals or gateway software installed on the customer's computer •, (an outgrowth of and Google’s App Engine are examples of PaaS
    17. 17. Infrastructure-as-a-Service (IaaS) • Infrastructure as a Service Infrastructure (IaaS) is the most straightforward of the four models • IaaS is the virtual delivery of computing resources in the form of hardware, networking, and storage • May also include the delivery of operating systems and virtualization technology to manage the resources • Rather than buying and installing the physical required resources in your office, you rent them, as needed Exigent Technologies TurnKey Cloud platform is (IaaS)
    18. 18. Why Cloud? Making the Business Case        Easier to Manage Save Money Over Time More Secure Highly Reliable Eliminate VPN Offers Greater Flexibility Increased Productivity 94% of small and medium businesses polled in a recent Microsoft study report greater security benefits from Cloud Services versus former on-premises technology* *
    19. 19. Benefits by Stakeholder What’s in it for me? STAKEHOLDER CLOUD COMPUTING OUTCOME Business Owner Business Management Eliminate acquisition cycle Pay for consumption Predictive Costs Reduce Total Cost of Ownership (TCO) Cost Certainty (budgeted) IT Dept. Instant Deployment Access to Best in Class Infrastructure Reduce Manpower Focus on Higher Level Strategy (“Out of the weeds”) Developers Self Service Rapid Access to Services Power APIs Faster Development Cycle Lower Development Costs End-Users Anytime, Anywhere Access Access to Latest Software Increased Productivity
    20. 20. HOW ABOUT COST Number one question from consumers: Is it cheaper? • Devil is in the details • Resist temptation to look only at hard costs       Electricity Unexpected Downtime Unplanned Repair Costs Savings on PCs Savings on PC setup costs Software Version Upgrades
    21. 21. ELECTRICITY Surprise! Running servers in your office costs hard dollars. Older servers are much less energy efficient than newer ones. It costs approximately $357 to $471 per year to run a single server
    22. 22. UNEXPECTED DOWNTIME with on-premise IT • Unexpected downtime is going to happen Power and Internet Failures are most common Downtime is an expensive soft cost! (Example) A power outage at your office where 20 employees can’t work due to servers being down. 20 unproductive employees who are paid an average of $15 per hour for a period of 10 hours (20 X $15 PER HOUR X 10 HOURS = $3,000)* *per incident
    23. 23. Unplanned Repair Costs • With cloud, any and all repair costs are covered by the provider. • With on-premise IT infrastructure, you have to allot for unplanned server, UPS and ancillary repair or recovery costs (over the life of your servers) FACT: With on-premise IT, stuff will break. Parts and labor (money) will be needed in order to fix it
    24. 24. Savings on PCs • Generally, you don’t need as powerful a PC with cloud • Less powerful PC's saves on average $200 to $300 per PC as you replace them • May be able to use “dumb terminals” (Example) You plan on replacing 15 computers over the next 3 years. That translates into a potential savings of up to $3,000 to $4500
    25. 25. Savings (Time & Money) on PC setup costs • Fewer applications to install and maintain on each new PC • Lower labor costs • Less of an impact on employees productivity
    26. 26. Software Version Upgrades Microsoft software version upgrades are included Example: Your organization is currently running Microsoft Exchange Server 2010 and you would like to upgrade to the latest version (currently 2013). It’s free.* *Microsoft SPLA licensing entitles you to use latest version of software
    27. 27. PERFORMING YOUR OWN TOTAL COST ANALYSIS “Exigent’s Cloud Cost Analysis Calculator is the real deal. Whenever our clients are looking for IT support, we tell them to call 855-No-Downtime.” - Partner Leading New Jersey-based Accounting Firm
    28. 28. VETTING CLOUD PROVIDERS Questions to Ask, Things to Consider • • • • • • • • • How Transparent is the Provider? Where (exactly) is the data center(s)? Is the Data Center SSAE-16 Certified? How long has the company been in business? How long has the data center been in business? Can we visit the data center and tour the facility? Who owns the infrastructure (servers, storage, etc.)? Are they a Microsoft Hosting Provider? What industry accreditations do they have? Exigent Technologies TurnKey Cloud platform is (IaaS)
    29. 29. EXIGENT ’S “ TURNKEY CLOUD”™ Private Cloud, Infrastructure-as-a-Service (IaaS) • Servers • Complete Catalog of Microsoft Software (through Microsoft Hosting Agreement) • Multiple Storage Tiers (RAID 1/5/10/6/50/60) • Local, World Class Data Center (Parsippany, NJ) • N+1 or Better Redundancy • Completely Managed (Unlimited Support) • Totally Customized for Your Organization
    30. 30. RECENT SUCCESS Tri-County Orthopedics • • • • • 4 Office Locations 250 Employees 16 Physicians 7 Physician Assistants (PA) Official Docs for NY Jets “Exigent is the easy button for us when it comes to IT. Before the ink dried on our new services contract, Exigent had our move to the cloud planned out and the execution has been flawless.” - Dr. Michael Goldberger, Tri-County Orthopedics, Exigent customer since 2005
    31. 31. IT – As a Ubiquitous Commodity Just like other transport infrastructures, IT has become commoditized to a certain degree • You wouldn’t build your own power plant • You wouldn’t dig your own water well • Why would you continue to supply and maintain your own IT?
    32. 32. Q&A DOWNLOAD PRESENTATION Dan Haurey