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The Mission Driven Volunteer

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Slide presentation that accompanies a whitepaper of the same name written by Peggy Hoffman and Elizabeth Engel, available for free download at http://bit.ly/13Wwe1F.

Slide presentation that accompanies a whitepaper of the same name written by Peggy Hoffman and Elizabeth Engel, available for free download at http://bit.ly/13Wwe1F.

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  • Dispel the myths: Think upside-down … begin with the job title and then the description.
  • Pro-social volunteering – balance of good for the group and me
  • It’s our fault! The things we do and don’t do are the culprits of low recruitment, low retention, poor performance
  • Its calculated based on the mission, the timing, the success factor
  • What do we do – take off the handcuffs (yours and the ones you put on volunteers!)
  • Recast Volunteerism: to paint an inclusive picture
  • Transcript

    • 1. The Mission Driven Volunteer Higher Logic Learning Series February 27, 2014 Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 2. How we got here… Peggy Hoffman, CAE @peggyhoffman Elizabeth Engel, CAE @ewengel Get the The White Paper: http://bit.ly/13Wwe1F
    • 3. Poll Question: Tell Us About You My official role in my association’s volunteer program is: • I’m a staff liaison to the Board • I’m a staff liaison to one or more committees • I’m the CRP (liaison to chapters et .al.) • I’m the volunteer coordinator • I’m a staff liaison for our ad hoc volunteers • Some combination of the above • I don’t have an official role – I was just interested in the topic • Something else you didn’t think to offer as an option
    • 4. Problems with the current model  Generational differences  Groupthink  Limited involvement Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 5. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 6. Poll Question: Volunteer Demographics Do you know the percentage of your volunteers in each demographic group? • You bet - we track it and I can show you the data. • I have a gut sense of rough percentages, but I can’t prove it. • No clue. Srsly.
    • 7. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 8. Poll Question: Zombie Committees How many of your committees have gone zombie? • None • Just a few • A fair number • More than half • ALL OF THEM. HELP ME.
    • 9. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 10. A new definition  Dispel the myths  Add “mission”  Embrace adhoc/micro/episodic Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 11. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 12. Poll Question: Volunteer Motivations Have you asked volunteers why? • You bet - we track it and I can show you the data. • Not formally, but we do surveys of volunteers and sort-of know. • Been meaning to do that. • Haven’t given it a thought.
    • 13. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 14. Poll Question: How well are you doing? Have you asked volunteers about their volunteer experience? • You bet. We have a survey and we use the intel to improve the experience. • Sure, we have a survey … but we don’t do a great job of using the data. • Its pretty informal. • Been meaning to do that. • Haven’t given it a thought.
    • 15. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 16. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 17. Poll Question: Volunteer Opps How would you describe your mix of volunteer opportunities? • Traditional board, committee and chapter (component) leadership • Transitional – rooted in traditional model with a growing focus on adhocracy • Highly flexible adhocracy with the traditional where we need Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 18. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 19. Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 20. What is YOUR experience? • What are you doing to discover and accommodate Gen-X and Millennial volunteers preferences in volunteering? • What are you doing to accommodate online/virtual volunteering? • What is one action you could take today to start your association on the path to mission-driven volunteering? Get the white paper: http://bit.ly/13Wwe1F … Connect with us: @peggyhoffman @ewengel
    • 21. Keep in Touch! Peggy Hoffman, CAE President & Association Manager Mariner Management @peggyhoffman phoffman@marinermanagement.com 301.725.2508 Elizabeth Weaver Engel, CAE CEO & Chief Strategist Spark Consulting @ewengel ewengel@getmespark.com 202.468.3478

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