Introducing BookMyne at Birkbeck Tim Fletcher Library Technology Innovation Manager Birkbeck, University of London
BackgroundBirkbeck Founded 1823 – Mechanics’ Institution Largely part-time and evening study 20,000 plus students – largely mature and working High research ratingsLibrary Just over 300,000 items Open 08:30-23:45 each day term-time Staffed 10:00-22:30 Increasing usage both in visits and lending
Mobile web survey Jan-Feb 2012 Conducted by Student Services on behalf of various interested departments, including us Library scored very highly Ability renew items 90.2% Access to catalogue 86.3% Access to e-resources also featured in comments. Comments also showed lack of awareness of existing services
Existing mobile accessOn Horizon Information Portal (HIP) andAquaBrowser there is no specific mobile versionYou can use the text-only / accessibility versionsWe also don’t have a mobile version of our web site,but that’s another issue
BookMyneApp produced by SirsiDynix for Horizon & SymphonyOn Horizon it uses web services running on HorizonInformation Portal server Very easy to install and get runningIoS and Android versions These work differentlyFairly unexciting appearance and functionality But it is free!
Low key approachLaunched with little fanfare in – a few strategicallyplaced bits on the web site and on the cataloguesLooked at what other libraries had doneWe didn’t want to raise expectations – especially aswe had very little control over itWe asked for feedback Very little so far
Success?Some take up – we can check logs and visits to theweb pages Can see that people have used it and renewed itemsA few complaints – largely due to how you get it tofind us It works via a central listing held by SirsiDynixOne big bug discovered which blocks access Reported to SirsiDynix
Next stepsGet bug(s) fixed Blocking bug resolved by software updateTrying to get some extra customisation At least of display of item recordPublicise it more Impact of the Olympics on remote access makes this sort of thing even more important
Thank you email@example.com @tim_fletcher @BirkbeckLibrary www.bbk.ac.uk/libwww.sirsidynix.com/bookmyne
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