Mobile aware webinar_032212


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Introducing Mobile Aware from Everbridge

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Mobile aware webinar_032212

  1. 1. Introducing:Everbridge MobileAware™ Keith Tyndall, Director Product Marketing Chad Sanders, Director Sales Engineering Everbridge 1
  2. 2. About Everbridge• Everbridge empowers better decisions with interactive communications throughout the incident lifecycle to protect your most important assets• Recognized in the 2012 Gartner Magic Quadrant on Emergency / Mass Notification as g y a Leader in the industry• Everbridge helps more than 30 million people communicate in a crisis and connect on a daily basis.• The company’s notification platform is backed by an elastic infrastructure model that delivers near i fi it scale, advanced mobile infinite l d d bil connectivity, and real-time reporting and analytics.• More than 1 000 organizations in over 100 1,000 countries rely on Everbridge for their emergency needs 2
  3. 3. Q&A Use the Q&A function to submit your questions. questions 3
  4. 4. Agenda g • F i the Mobile Challenge Facing th M bil Ch ll • Mobility Matters: Client Spotlight • E b id M bil A Everbridge MobileAware™ in Action ™ i A ti • Advanced Mobility in a Connected World • Prod ct Demo Product • Q&A 4
  5. 5. Challenges Facing Today’s Organizations g g y g • Employees distributed across multiple locations & geographies • The growing expectation of mobile applications to improve productivity • Real-time, anytime access to reach anybody • The best tools available to keep my organization and most important assets—safe 5
  6. 6. Today’s Speakers y p Ken L. Parrish L Program Manager Emergency Management Pierce County Patrick Maynard Program Administrator/Alert & Warning Coordinator Office of Emergency Services Ventura County Sheriffs Office 6
  7. 7. Client Snapshot: Pierce County p y • Population: 800,000 • Mount Rainier Volcano risk • Selected Everbridge in 2010 • Typical week: sends 5 10 Everbridge broadcasts 5-10 The Center for Disease Control and Prevention’s 2010 survey on cell p y phone use in the United States found that 25 percent of the populationKen L. Parrish uses cell phones only – having no home landline phone at all. This fact made the new Pierce County ALERT system even more imperative, as imperative the landline database only reaches 75 percent of the population in any area. 7
  8. 8. Pierce County goes Mobile yg• Duty Officers formerly had to rely on laptop computers and Blackberry phoneswith limited Wi-Fi capabilities and p p poor VPN access.-No immediate access to Everbridge, No guarantee of network connectivity• Smart phones and tablets empower field and remote responders.-All Duty Officers and Duty Managers undergoes mandatory training using their mobiledevices & show proficiency of Everbridge Aware & SmartGIS• M bilit i crucial! Mobility is i l!-The ability to quickly make these emergency notifications, in a timely manner with a highdegree of accuracy and success, can save lives. 8
  9. 9. MobileAware™MobileAware™ & Pierce County y • Easy to use • Saves time! Quick message creation •20 Qualified users trained on MobileAware • Integrating smart devices; Wi-Fi laptops and Apple iPads 9
  10. 10. Client Snapshot: Ventura County p y •Population: 830,000 • 7,900 residents that reside i the V 900 id h id in h Ventura County Tsunami Inundation Zone • Selected Everbridge in 2011 • Just implementing Everbridge county-wide Mobility is imperative when it comes to timely notification of personnel and the public!Patrick Maynard 10
  11. 11. Ventura County goes Mobile yg• Prior to the implementation of Everbridge, Ventura County Agencies reliedupon a system that was dependent on a VPN connection to our countynetwork.-Quick, easy access to the Everbridge system• During the last quarter of 2011, iPhones were purchased and distributedthroughout the Sheriff’s Department and Fire Department.- Assuring the best tools were available to responders• Mobility has become a critical caveat to all of the technology implemented.- The best way for real-time response 11
  12. 12. MobileAware™MobileAware™ & Ventura County y• Everbridge Mobile Aware has recently been installed on approximately 20+Ventura County users that have access to launch calls on the system system.• Near full functionality built into an easy to understand user interface.- A li ti i self-explanatory t those who are familiar with th E b id system and Application is lf l t to th h f ili ith the Everbridge t drequires little to no training-Ability to setup calling session preferences and save them for future use• Most of our users are calling the same groups and require the same outgoingcall preferences. ll f- Having preset default settings speeds up the setup process. 12
  13. 13. Introducing Everbridge MobileAware™ g g MobileAware™ 13
  14. 14. Everbridge MobileAware™ is… g MobileAware™ A Native Application 14 14
  15. 15. Everbridge MobileAware™ is… g MobileAware™ Optimized for Tablets 15
  16. 16. Everbridge Mobile Aware is… g Secure Saves your Member ID but not your password Session times out after 30 minutes Will not auto-correct your password 16
  17. 17. DEMOWith Chad Sanders 17
  18. 18. Q&A 18
  19. 19. Mobility Matters • On-Demand Mobile Access • Multiple Responders • Increased Productivity • Process Optimization • Analytics & Insight
  20. 20. connect @everbridge THANK YOU 20
  21. 21. APPENDIX 21
  22. 22. Mobile & Social– to reach our community Social– ySocial Media• Citizens & media rely on social media paths to receive the latest information onevolving emergency events.• Mobile access to social media is an asset.• Tweets provide instant situational updates (ie: Recent manhunt in thewilderness).• Encouraging citizen opt-in through social media and advertising outlets. 22
  23. 23. Mobile & Social– to reach our community Social– ySocial Media•Social media has proven itself to be a bi-directional communication pathwayduring emergency situations.• Potential to reach out to thousands of people instantly through desktop & mobileapplications.• “You have to feed the bear” – If you do not release accurate information in atimelyti l manner, residents and media alike will seek i f id t d di lik ill k information f ti from other sources. th• It is not uncommon for social media to know before public safety does. 23