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Charlie Leadbeater Beyond 2010

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  • Simply the best presentation I've seen all year. Coming on the day of the CSR announcement only gives the insights Charles provides added potency - Steve O'Neill
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Charlie Leadbeater Beyond 2010 Presentation Transcript

  • 1. Charles Leadbeater, Participle, Beyond 2010, Birmingham Public Service Innovation Four strategies and Four Diagrams
  • 2. Fewer resources
  • 3. Rising expectations
  • 4. Intractable ingrained problems
  • 5. Emerging challenges
  • 6. New public services models essential
  • 7. Diagram One: The Innovation Grid
  • 8. Sustaining Disruptive
  • 9. Outside Inside
  • 10. Sustaining Disruptive Outside Inside
  • 11. Sustaining Disruptive Outside Inside
  • 12. Sustaining Disruptive Outside Inside
  • 13. Sustaining Disruptive Outside Inside
  • 14. We need a mix of all four to work together
  • 15. But we need to move to the right and down the grid
  • 16. Sometimes they conflict: improve can be the enemy of transform
  • 17. Criminal Justice Sustaining Disruptive Outside Inside Better prisons Learning prisons Singapore rehabilitation Relational restorative justice
  • 18. End of Life Sustaining Disruptive Outside Inside Better hospitals Palliative Care Maggie’s Centres Hospices Hospice @ Home Home based care
  • 19. Education Sustaining Disruptive Outside Inside Better teachers and schools New kinds of schools Engage families Learning beyond schools &teachers
  • 20. Diagram Two: How we talk and engage
  • 21. Low Volume High Volume
  • 22. High Engage Low Engage
  • 23. High Engage Low Engage Low Volume High Volume
  • 24. Traditional politics Mass marketing Industrial media High Engage Low Engage Low Volume High Volume
  • 25. French wine High Engage Low Engage Low Volume High Volume
  • 26. Detached elites High Engage Low Engage Low Volume High Volume
  • 27. Australian wine High Engage Low Engage Low Volume High Volume
  • 28. Populist elites High Engage Low Engage Low Volume High Volume
  • 29. Celebrity Personality Charisma High Engage Low Engage Low Volume High Volume
  • 30. High Engage Low Engage Low Volume High Volume Social media MumsNet
  • 31. High Engage Low Engage Low Volume High Volume Everyday life
  • 32. High Engage Low Engage Low Volume High Volume Silence Chanting Buzz Lecture
  • 33. Changing communications changes the way we innovate
  • 34. Diagram Three: Mass Innovation
  • 35. Many contributors Few contributors
  • 36. Few Benefit Many benefit
  • 37. Few Benefit Many benefit Many contributors Few contributors
  • 38. Few Benefit Many benefit Many contributors Few contributors Bespoke Niche
  • 39. Few Benefit Many benefit Many contributors Few contributors Mass Scale
  • 40. Few Benefit Many benefit Many contributors Few contributors Traditional policymaking
  • 41. Few Benefit Many benefit Many contributors Few contributors Corporate open innovation
  • 42. Few Benefit Many benefit Many contributors Few contributors Community Open Source
  • 43. Few Benefit Many benefit Many contributors Few contributors Mass micro-credit
  • 44. Few Benefit Many benefit Many contributors Few contributors Bespoke Niche Mass Scale Corporate open innovation Community Open Source
  • 45. Few Benefit Many benefit Many contributors Few contributors Personalised Scaling social technologies Social innovation movements
  • 46. Few Benefit Many benefit Many contributors Few contributors Scale Spread
  • 47. All of that has an impact on how social change comes about
  • 48. Diagram Four: The Logic of Social Change
  • 49. Big Impact Small Impact
  • 50. Low investment High investment
  • 51. Low investment High investment Big Impact Small Impact
  • 52. Low investment High investment Big Impact Small Impact Social innovation means creating new ways to live
  • 53. Low investment High investment Big Impact Small Impact Government IT programmes
  • 54. Low investment High investment Big Impact Small Impact Physical regeneration
  • 55. Low investment High investment Big Impact Small Impact Traditional public services: families in crisis
  • 56. Low investment High investment Big Impact Small Impact Infrastructure platforms for mass engagement
  • 57. Low investment High investment Big Impact Small Impact Bilbao Guggenheim
  • 58. Low investment High investment Big Impact Small Impact Word of mouth Viral change
  • 59. Low investment High investment Big Impact Small Impact Piggyback Connect small packets
  • 60. The lessons for transformational social innovation:
  • 61. Transformational social innovation is: highly engaged but often low volume
  • 62. Transformational social innovation is: increasingly many to many
  • 63. Transformational social innovation: seeks big impacts from small investments
  • 64. Transformational social innovation: mixture of the very old and new