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Customer service skills 
for driving service 
business
Overall Essential Skills for Drivers: 
● reading, writing, numeracy 
● oral communication 
● thinking skills 
● working with others
Customer Service Skills for Drivers 
● responding to passengers questions 
● resolving conflicts with passengers 
● negotiating & treating all customers evenly 
● ability to explain delays & disruptions 
● keeping calm & ability to assist
If you have questions, please 
★ tweet: @invoiceberry 
★ or facebook: /Invoiceberry 
★ or email us: hello@invoiceberry.com

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Customer Service Skills for Driving Service Business

  • 1. Customer service skills for driving service business
  • 2. Overall Essential Skills for Drivers: ● reading, writing, numeracy ● oral communication ● thinking skills ● working with others
  • 3. Customer Service Skills for Drivers ● responding to passengers questions ● resolving conflicts with passengers ● negotiating & treating all customers evenly ● ability to explain delays & disruptions ● keeping calm & ability to assist
  • 4. If you have questions, please ★ tweet: @invoiceberry ★ or facebook: /Invoiceberry ★ or email us: hello@invoiceberry.com