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Interop, please

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The new landscape of realtime conversation is here. Skype, Google, Facebook, Microsoft, Yahoo!, TokBox, Voxeo, Twilio and many others have divergent models. This talk lists some of the opportunities …

The new landscape of realtime conversation is here. Skype, Google, Facebook, Microsoft, Yahoo!, TokBox, Voxeo, Twilio and many others have divergent models. This talk lists some of the opportunities for convergence and interop, the benefits to operators, and questions about preconditions for this dialog.

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  • 1. Interop, please
    Phil Wolff, Skype Journal 10 March 2011
  • 2. “Bruegel's paintings seem to attribute the ultimate failure of the Tower to engineering difficulties rather than to sudden, divinely-caused linguistic differences.” ̶ The Tower of Babel, Wikipedia
  • 3. What if we start a standards/interoperability workshop for cloud conversation?
  • 4. What if we start a standards/interoperability workshop for cloud conversation?
    Not just the cloud telephony part; the world needs interoperability across a much broader scope.
  • 5. Consider Twilio, Voxeo, Skype, Telefónica/Jajah, Google Talk/Google Voice, Apple, Ribbit/BT, Yahoo!, TokBox, Microsoft/Nokia, Facebook, and Speek.
    All operate a public cloud communications platform, operate a private one for their own purposes, or are very likely to in the next 18 to 24 months. The list is growing.
    Together, they serve more than a billion people.
  • 6. Their platforms are diverging on:
    Models of a conversation
    Models of contacts, relationship life cycles
    Models of groups of contacts
    Media and Modalities (IM, voice, video, 3D immersion/AR, subtitles, SMS)
    Dial Tone
    Availability Presence
    Activity messaging and streaming
    Intention Presence
    Peering Agreements
    Call failure modes
    Network failure modes
    Persistence
    The new call detail record (CDR) reporting
    User Interface widgets and experience design defaults
  • 7. Early divergence can be good, as an industry explores the possibilities.
  • 8. An industry with many platforms, however, benefits from some types of convergence.
  • 9. The ability for applications to reach more people, working across systems.
    The opportunity for apps to run in more places.
    Network effects bigger than any one company.
    Calls to include parties from more than one network
    Product innovation within architectural layers, so changes in one technology don’t obsolete all the others.
    Portability of customer data.
    Freedom to move between and among accounts.
    Independence from any one platform provider.
    Convergence of the new call metadata useful for security, identity, billing, and peering.
  • 10. Interopcan make this space into a more vital ecosystem and industry.
  • 11. Now would be a great time to start a conversation by and for
    the people building the protocols
    and
    the people usingthem.
  • 12. Starting Topics
    In a world of mashups (that sounds so last decade), the cloud conversation products are new islands of isolation.
    Are we ready to discuss interoperability?
    Who should be invited to participate?
    What will bring the right people together?
    What will it take to make a safe space for this conversation?
    How open can we make this conversation?
    What considerations affect timing?
    Next steps?
  • 13. Let’s talk
    Phil Wolff
    @evanwolf
    pwolff@SkypeJournal.com
    Skype:evanwolf
    +1-510-316-9773
    SkypeJournal.com