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© 2014 IBM Corporation
Connecting You
an
Update from
Agenda
Agenda
8:00
Breakfast
8:30
Messaging - The IBM Messaging Story
Collaboration - The Evolution of Collaboration
Kenexa - Bui...
Overarching Themes
CLOUD FIRST MOBILE ALWAYS FLEXIBLE CHOICES
© 2014 IBM Corporation
Messaging Update
IBM provides choice for client experience
Abbreviated
dates
Social Theme:
cleaner, more modern
look, adopted across
IBM product line for UI
consistency
Embedded
Exp...
8
 Under development for 18+ months
 Overarching goals:
– Modern
● Use of current theming styles
● Simplification and de...
9
Embedded Experiences
Work without switching context...stay focused NOT this...
10
Embedded Experiences
Work without switching context...stay focused
...THIS!
Download the
file directly from
within mail...
11
Embedded Experiences
Work without switching context...stay focused ...or even THIS!
Approve or Reject
from within mail
12
My 9.0 favorites...
 “Discover” page
 Click on URLs in edit mode
 “Quick Find”
 Group by Date
 “Sticky” auto-sort ...
13
 Open mail database performance
improved by 20% of first time open (>23%
in 9.0.1!)
 Open mail database subsequent op...
14
Notes Application Virtualization
 VMWare®
ThinApp®
, Micrsoft App-V®
, Spoon Technology®
 Encapsulates application fr...
15
What's ahead for Notes?
“Candidates” → “Choice,” “Interop,” “Delighters”
 Notes on Apple®
Mac®
64-bit OS X®
 Run rule...
16
IBM provides choice for client experience
17
IBM iNotes 9 Social Edition
Global
actions
Launch Notes Browser
Plug-in and Connections
Enhanced
search
Improved cross-...
18
Color-coded
left stripe Conflict indicator
Double clicking open
area allows easy
creation of another
entry at the same ...
19
IBM iNotes 9.0
Social Edition
Consumability:
 Abbreviated dates
 Quick find
 Vastly improved Calendar Create, Edit a...
20
IBM iNotes Modes: Optimized for Desktop and Mobile
Full:
● Modern web experience
● Responsive Ajax client
● IBM Portfol...
21
 iNotes 9.0.1
– Internet Explorer spell checking ~ up to
90% faster
 iNotes 9.0
– Invitee opens meeting invitation fr...
22
What's ahead for iNotes?
“Under consideration”
✔ Delegate Calendar and To-Do without delegating Contacts
✔ Update / Rem...
23
IBM provides choice for client experience
24
● Applications
Problem: Can't access traditional Domino applications
Notes Browser Plug-in: applications run in a brows...
25
IBM Notes Browser Plug-in Homepage
Tips
Links to most
recently used
applications
26
Notes application in the browser
Notes Statusbar
Notes Toolbar
Notes Menus iNotes Integration
Notes
Application
Area
27
IBM Notes 9.0 Browser Plug-in
 Designed to easily extend applications previously available only to Notes users out to
...
28
IBM provides choice for client experience
29
March (9.0)
 Notes Traveler 9 available on IBM i
 Support for Microsoft®
Windows®
Phone 7.5/7.8 and 8.0
 Support for...
30
 Productivity enhancements
– Sync trash folder
– Response indicators in inbox
– Sending S/MIME encrypted mail
 Integr...
31
IBM Notes Traveler 2014 Strategy and Priorities
Traveler on iOS
Full Notes Traveler iOS client
Solution for those who n...
32
IBM provides choice for client experience
33
What is IBM Mail Support for MS Outlook 2013?
 Allows Domino 9.0.x and Outlook 2013 to communicate via Exchange Active...
34
IBM Mail for MS Outlook - Requirements
 Client
– Outlook 2013 on Windows only
 Server
– Windows 64-bit / Domino 64-bi...
Full calendar, free/busy time support in either client...
In Outlook 2013, open Doclinks in Notes Browser Plug-in...
37
Target Milestones
 Started Q2 / continues through Q3 2013 – Alpha / Code Drop 1
– Alpha will be limited to around 6 cu...
38
IBM provides choice for client experience
39
Domino 2013
 9.0
– SAML Single Sign On support
– Notes Federated Login - No ID file, No Problem
– Security Enhancement...
40
IBM Domino On-boarding Manager
 Migrate email, calendar, contacts from Exchange 2003/2007/2010 into Domino
 Active Di...
41
Domino 2014 – Focus on Enhancing Search
 We recognize this is an important area to focus on as information stored in m...
42
Simultaneous Language Ship
 Currently it takes roughly 90 days from English release to complete localization, testing ...
43
IBM provides choice for Cloud Deployment
44
August 2013 IBM SmartCloud for Social Business 44
SmartCloud Engage Advanced: Portfolio Overview
Dashboard
Your persona...
45
28/03/14 SmartCloud for Social Business - Open Mic - What's New in SmartCloud N45
120
IBM SmartCloud Notes Offerings
46
47
Moving To Cloud… Simplified
With the “Bridge to Cloud” Play
Renew mail subscriptions
….and apply on-premises investments t...
49
IBM provides choice for client experience
IBM MailIBM Mail
NextNext
50
w a s te
w ork
tim e
We
a lot of
a t
51
Organizations lose:
§ $1,250 per user in annual
productivity because of time
spent dealing with spam
§ $1,800 per user ...
IBM Mail Next
Focus on your work, not your inbox
Empowered mail that helps you:
§ Focus on your top priorities
§ Find anyt...
IBM Mail Next
53
My
calendar
Things “I owe”
others
Things “others
owe me”
Dashboard
My “VIPs,” or
management chain,
or exp...
IBM Mail Next
54
Hover and click (or
gesture on mobile
device)
“Flip” to reveal
meeting details
Go to my
inbox
“What needs...
IBM Mail Next
55
Team
analytics
“What’s
new?”
“Mute” a
thread or
conversation
Designs Subject To Change
IBM Mail Next
56
Team
analytics
Designs Subject To Change
IBM Mail Next
57
Easily share
content with a
community
In-line
attachment
preview
Powerful, faceted
Search
Designs Subject...
© 2014 IBM Corporation
IBM Collaboration Update
Darren Belford
Stuart Duguid
Client Technical Professionals | IBM Collabor...
What an IBM “Cloud First” Approach Means
Marketing / Offering

Awareness
Get the word out

Reach
Let customers know that...
Announcing IBM Connections
Social
Networking
Meetings
Docs
Mail
Chat Content
XPages
IBM Connections platform
IBM Connectio...
61
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise tech...
62
IBM Connections 4.5
IBM Connections Content
Manager
Outlook Sidebar Plug-in
Activity stream portlet
Cloud:
Mobile Commu...
Collaboration outside my organisation
Business Challenge
● Working on a detailed response document to a tender, involving ...
64
12
 Web-based survey/poll
designer
 Create single question polls
 Multiple questions in one
page
 Define which resp...
65
Browse through media
quickly
and upload using device
camera
 New Media Gallery Layout
 Take pictures and videos in
th...
Announcing IBM Connections
Social
Networking
Meetings
Docs
Mail
Chat Content
XPages
IBM Connections platform
IBM Connectio...
IBM Sametime 9
DEVELOPMENT BETA PROGRAM LAUNCH DATES
7 Sites
3 Continents
15 Months
480+ Testers
35 Customers
Cloud and On...
68
§
A modernized user experience
– A significant and very interesting makeover
§
Rich communications
– Voice is required,...
69
One UI benefits for the Sametime 9 user experience
§
An improved desktop client
– Fewer steps to get to a menu option
–...
70
Mobile chat
§
Soft phone
– Dial-out to PSTN over the data network
– SUT ring-back support
§
Point-to-point video on tab...
71
§
Smarter Meetings concept
– Scheduled meetings view
•
IBM Notes, Microsoft® Outlook®
– One-tap join
– Audio-only meeti...
72
Social features included in this release
§
Integration with Connections
– Meetings integration with Files
•
Web meeting...
73
IBM Sametime® 9 Deployment Architecture
Meeting Server
Community
Server
SIP Proxy /
Registrar
Conference
Manager
Teleph...
7474
Studies have shown > 90% of communication is non-verbal
Increased productivity is now cited as greatest benefit of vi...
75
But don’t take our word for it… hear what experts in the industry
have to say
Reference: Weinstein, Ira M., Nilssen, An...
76
Regional Management
More frequent quality engagement
Business Challenge
• Individual interaction with regionally disper...
77
Regional Management
Remote Expert
Customer Support
Recruiting and Onboarding
78
Citrix®
or other Virtual Desktop solutions
Today Future Directions*
 Citrix is supported for most Sametime features
– ...
79
The Roadmap for 2014
1Q14 2Q14 3Q14 4Q 14
CloudPre
mis
es

Meetings to Sametime 9

“Present In Meetings” from Files
...
80
IBM Connections - 2014 Focus
8123
82
Employees can be
designated to
create an external
community
Designs Subject to Change Without Notice
Create a community...
83
Typeahead will find external
people who are already
registered
Yellow bar remains fixed to
identify
the community as ex...
84
Designs Subject to Change Without Notice
Integrates with your business
control
systems to allow invitation
directly fro...
85
New user must register with
the
system, and then logs in
Designs Subject to Change Without Notice
First time experience...
86
External user only sees
what
they have access to
(Communities or Files)
Designs Subject to Change Without Notice
First ...
87
All community content
is
available to the external
user
Designs Subject to Change Without Notice
External users comes i...
88
External users can see business
cards
but not Profiles; cannot view the
directory
Designs Subject to Change Without Not...
89
Easily identify external
users
anywhere in
Connections
Designs Subject to Change Without Notice
External user comments ...
90
Employees can find external
users in
the directory & can see their
profiles
Designs Subject to Change Without Notice
Vi...
91
Default text can be used or a
personal message from the
inviter
Clear actions
for the
recipient to take
Option to learn...
92
 Synchronize files between your
Connections files repository, your
desktop file system, and your
mobile devices.
 Rou...
93
 Archive all Connections content including
CCM documents with IBM Content Collector
for compliance
 Broad release of ...
94
 Day at a Glance to quickly scan for new
and updated info
 Notifications to be alerted to important info
 History to...
95
 A new way to navigate
● Customizable to each user's needs
● Favorite your most visited areas
● Get back to recent pla...
96
Designs Subject to Change Without Notice
Instant access to the recently
visited content you care about
IBM Connections ...
97
Search Activity
Stream to
find messages and
content
Designs Subject to Change Without Notice
IBM Connections Homepage
S...
98

Just type, no waiting – fast
look-up

Personalized results find
users by partial name
matches via your extended
netw...
99
Designs Subject to Change Without Notice
@-mentions everywhere
100
Organise your community files in folders. Follow a community
folder to get notified of new documents.
Designs Subject ...
101
Preview file contents
from
within your community
files
Expanded detail on
files
shows preview or
playback of content
D...
102
Designs Subject to Change Without Notice
Ephox Rich Text Editor
Paste images
directly into
the rich text editorQuickly...
Kenexa - Acquisition Intent to Talent Suite
August 2012………………….December 2012……………………………………………Connect 2014
Workforce Science
Understand what is unique about people
and build the hiring, development and
retention mechanisms to mak...
IBM Smarter Workforce –Talent Suite
105
Listen to the voice of your organization
and engage your workforce
Make smarter de...
Smarter Workforce -
120,000 global employees
26 countries deployed
23 candidate languages deployed
10,000 global system us...
Copyright Kenexa®, 20127
7
The sift (25,000 employees needed/year out of 480k)
ROI
Retention (25% turnover in first year)
...
The IBM Kenexa Talent Suite
A science-based, socially integrated user experience
for workforce development and employee
en...
© 2014 IBM Corporation
IBM Web Platform Update
Stuart Duguid
Client Technical Professional | IBM Collaboration Solutions
110
Components of Digital Experience
 Integrated core platform
 Open and robust integration
 Decisions through analytic...
111
2013 Release Highlights
2013
 In-line editing of web content
 In-line visual content targeting
 Micro-Site wizard
...
112
2014 Plans
113
Components of Digital Experience
114
Device support capabilities – detect & respond
Desktop
115
Support Native Mobile Apps
 Better leverage the theme optimization framework with Worklight
– Device Classes
– High P...
116
Components of Digital Experience
117
Content Template Catalog 4.1.2
 New templates
118
Fully inline edit Rich Text
119
CTC Site Builder
 Seed content
 Background tasks
 Site sections
120
CTC Future plans*
 4.Next on Portal/WCM 8.Next in 2014 Q2
 Then
– Full managed pages support
– JQuery UI widgets
– F...
121
Vanity URLs
 Stored and managed in WCM (including support for Syndication)
Portal V.next
beta
122
WCM Content Security
 Consistency with Portal Security
– Roles, inheritance, propagation
 Attribute Based Security (...
123
Project Templates
 who has access to the project
– versus specific items in the project
 the list of reviewers/appro...
124
EditLive Enterprise
 New entitlement features
– Embed Social Media more easily
– HTML5 Support
– Commenting
– Mobile ...
125
WebRadar Entitlement
 WCM content analytics
and reporting
126
Cross Version Syndication
 Content migration is now much simpler
 Syndication between releases is supported on these...
127
Enhancements for Syndication
 Quality, Scalability and
Performance
 Version Catalog Comparison
ReST Service
 Improv...
128
Rich Media Edition
 Seamlessly integrated
 Multi-channel consistency
 Centralized management, search and
comprehens...
129
Deliver and Stream HD Videos
 Automatically detects device and
bandwidth
– Use best rendition for highest
quality pla...
130
Components of Digital Experience
131
Components of Digital Experience
132
Enhanced inline targeting
 Hide portlet by segment/device
 Exclude segments in targeting rule.
Portal V.next
beta
133
Content Targeting with external Marketing Tools
 IBM Interact and
IBM Marketing Center
Available Now
on Catalog
134
Components of Digital Experience
135
Commerce with WCM Content
 Add WCM content to items in store
 Pick from WCM within e-marketing spots
 Link, preview...
136
Components of Digital Experience
137
WCM Social Rendering
 Use WCM templates to show Connections
content
 Full control over appearance
 Select relevant ...
138
Further Social Integration
 Discuss web content items
– Connections discussion forum
automatic link to WCM content
– ...
139
Even More Social Integration
 More update actions
–like/unlike, join/leave,
create/delete...
 Dynamic lists update f...
140
141
Components of Digital Experience
142
Digital Data Connector
 WCM presentation templates used to
render any external content
 Dynamic filtering using publ...
143
Integrating remote XML Data without coding
WebSphere Portal
XML
Web
Content
Viewer
Portlet
Markup Portal Page
WCM
Pres...
144
Script Portlets
 Create portlets from HTML, JavaScript, and CSS only
 Stored and managed in WCM
 Access to
– Shared...
145
 Create portlets from HTML, JavaScript, and CSS only
146
Components of Digital Experience
147
Operational improvements
 Search quality improvement
 Lightweight tagging and rating
 HTTP Outbound Integration
– S...
148
Portal UX Screen Flow Manager
 Screenflows are defined declaratively
and connect reusable UI components
Now Available
149
Theme Improvements
 Simplification
 More useful errors
 Analysis tool for theme
components
 Theme packaging for st...
150
IBM's Exceptional Digital Experience Strategy
151
Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services ...
152152
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Connecting You 2014 slides

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Transcript of "Connecting You 2014 slides"

  1. 1. © 2014 IBM Corporation Connecting You an Update from
  2. 2. Agenda
  3. 3. Agenda 8:00 Breakfast 8:30 Messaging - The IBM Messaging Story Collaboration - The Evolution of Collaboration Kenexa - Building a Smarter Workforce Digital Experience - Exceptional Digital Experiences 10:40
  4. 4. Overarching Themes CLOUD FIRST MOBILE ALWAYS FLEXIBLE CHOICES
  5. 5. © 2014 IBM Corporation Messaging Update
  6. 6. IBM provides choice for client experience
  7. 7. Abbreviated dates Social Theme: cleaner, more modern look, adopted across IBM product line for UI consistency Embedded Experiences Shortcuts “Group By” and “Show Beginning” Enhanced Search IBM Notes 9 Social Edition
  8. 8. 8  Under development for 18+ months  Overarching goals: – Modern ● Use of current theming styles ● Simplification and de-cluttering of interfaces ● Integrated web experience – Notes Browser Plug-in® ● Extensibility using the most current and stable web technology – Easy-to-use ● Productivity feature enhancements ● Easier discovery of capabilities ● Default settings changes – Socially-enabled ● Live social capabilities in email – “Embedded Experiences” ● Social extensibility with the OpenSocial® platform ● Expanded and updated IBM Connections® integration  Leveraging the strength, commitment and clarity of the IBM brand IBM Notes 9.0 Social Edition
  9. 9. 9 Embedded Experiences Work without switching context...stay focused NOT this...
  10. 10. 10 Embedded Experiences Work without switching context...stay focused ...THIS! Download the file directly from within mail See the latest and add additional comments
  11. 11. 11 Embedded Experiences Work without switching context...stay focused ...or even THIS! Approve or Reject from within mail
  12. 12. 12 My 9.0 favorites...  “Discover” page  Click on URLs in edit mode  “Quick Find”  Group by Date  “Sticky” auto-sort for Date columns  “Snippets” (Show Beginning of Message)  Single-click access to Mail, Calendar, Contacts...  “Rolling Calendar” view (additive weeks)  “Weekly Planner” view  Category colors  “Add Sender to Contacts”  “Reply to All” from Sent folder  “Paste as Plain Text”  Shortcut key (Ctrl-R / Ctrl-Shft-R)  Apple® Mac® Cocoa® support
  13. 13. 13  Open mail database performance improved by 20% of first time open (>23% in 9.0.1!)  Open mail database subsequent opens improved by 5%  Subsequent Notes start-up time improved by 6%  Opening an email document is improved by 5%  Switching tabs improved by 3% IBM Notes 9 Performance improvements
  14. 14. 14 Notes Application Virtualization  VMWare® ThinApp® , Micrsoft App-V® , Spoon Technology®  Encapsulates application from underlying operating system using a virtualization layer; allows local execution and integration with the OS without needing to be installed  Simplifies initial deployment and subsequent updates (e.g., FixPacks, enables easy piloting of new versions, etc.)  A number of large companies are piloting the use of Application Virtualization for their Notes and Notes Browser Plug-in deployments  IBM has announced full support for application virtualization – as part of the development process – via a white paper published in late-2013 http://www.ibm.com/developerworks/lotus/docume ntation/notes/notesvirtualization/
  15. 15. 15 What's ahead for Notes? “Candidates” → “Choice,” “Interop,” “Delighters”  Notes on Apple® Mac® 64-bit OS X®  Run rules on existing email messages  “IBM mail support for Microsoft Outlook 2013” GA  Local archiving for SmartCloud Notes web  “Invitee can forward a meeting invitation as an invitation”  Delegate Calendar without delegating Contacts  Display Internet addresses instead of Notes addresses  Simplified archiving and mail clean-up  Simplified search user interface  Improved calendar interoperability with Microsoft Exchange®
  16. 16. 16 IBM provides choice for client experience
  17. 17. 17 IBM iNotes 9 Social Edition Global actions Launch Notes Browser Plug-in and Connections Enhanced search Improved cross-browser attachments area Social Theme: cleaner, modern, look, aligned with IBM portfolio Abbreviated dates Notes doc links
  18. 18. 18 Color-coded left stripe Conflict indicator Double clicking open area allows easy creation of another entry at the same time IBM iNotes 9 – Calendar View updates Social Edition Invitations show by default
  19. 19. 19 IBM iNotes 9.0 Social Edition Consumability:  Abbreviated dates  Quick find  Vastly improved Calendar Create, Edit and Notice forms  Calendar view improvements  NEW dynamic Scheduler widget  Import existing contacts from Microsoft® Outlook®  Return Receipt generation control  Paste images from clipboard (Firefox only)  Drag 'n Drop attachments (HTML 5 APIs)  Extensibility via Notes Widgets and Live Text (OpenSocial gadgets)  Open widget content in new sidebar panels or tabs  Secure attachment viewing (now on Greenhouse; planned for SmartCloud and on- premises)  Relocate folders Social integration:  Embedded Experiences  Activity Stream with “Updates” widget  Connections Files integration  IBM Social theme  NEW Notes links and web links, displayed together
  20. 20. 20 IBM iNotes Modes: Optimized for Desktop and Mobile Full: ● Modern web experience ● Responsive Ajax client ● IBM Portfolio integration ● New accessible mode Ultra-light: ● Touch-optimized ● Default for mobile devices
  21. 21. 21  iNotes 9.0.1 – Internet Explorer spell checking ~ up to 90% faster  iNotes 9.0 – Invitee opens meeting invitation from inbox ~ 50% savings – Chair creates a new calendar meeting ~ 30% savings  iNotes 8.5.x Improvements – Mail Compose form – 8.5.2 – Mail Read form – 8.5.1 – Framework, calendar views – 8.5 IBM iNotes Continued performance improvements Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here.
  22. 22. 22 What's ahead for iNotes? “Under consideration” ✔ Delegate Calendar and To-Do without delegating Contacts ✔ Update / Remove on-line meeting info ✔ Offline and Local archiving improvements ✔ System Tray Notifier for new messages and alarms ✔ Chrome: Drag attachments from message to desktop ✔ Mini-business cards when hover over names ✔ “Objectized” names within addressing input fields ✔ Simplified search user interface  Run rules on existing email messages  Invitee can forward a meeting invitation as an invitation  Contacts area modernization  Type-ahead within Starts With, Group by date  More full mode areas made accessible  Touch-friendly enhancements  Improved extensibility and customization  Customer-critical Notes feature parity  Improve group calendar area  Increased portfolio integration, symmetry and content sharing, particularly with IBM Connections  Analytics to help you focus on critical mail
  23. 23. 23 IBM provides choice for client experience
  24. 24. 24 ● Applications Problem: Can't access traditional Domino applications Notes Browser Plug-in: applications run in a browser with no design modification 9.0 + SmartCloud Notes Notes Browser Plug-in ● Applications ● Mail-enabled applications 9.0.1 + SmartCloud Notes Notes Browser Plug-in
  25. 25. 25 IBM Notes Browser Plug-in Homepage Tips Links to most recently used applications
  26. 26. 26 Notes application in the browser Notes Statusbar Notes Toolbar Notes Menus iNotes Integration Notes Application Area
  27. 27. 27 IBM Notes 9.0 Browser Plug-in  Designed to easily extend applications previously available only to Notes users out to web browser users, as well  Provides a powerful compliment to existing XPages capabilities  Allows applications to run in a browser with no modification!  Lightweight install, similar to other plug-ins in size, deployment time and configuration requirements  Minimal limitations: – Windows only (for now, at least!) – Not designed to support mail template, rather, to work in conjunction with iNotes – Firefox and Internet Explorer along with Citrix, in first release  Licensing: Enterprise CAL, CEO Communications, Collaboration Express
  28. 28. 28 IBM provides choice for client experience
  29. 29. 29 March (9.0)  Notes Traveler 9 available on IBM i  Support for Microsoft® Windows® Phone 7.5/7.8 and 8.0  Support for Microsoft Windows RT™ /Pro™ Tablet  Support for BlackBerry® 10™ devices July (9.0.0.1)  Out-of-Office support  MDM APIs  Smart Forward/Reply  Prevent copying  Updated contact display Traveler 9 in 2013 Contacts on iOS®MobileIron® on Android® New options for securing Traveler data  Enhanced attachment security  MobileIron integration
  30. 30. 30  Productivity enhancements – Sync trash folder – Response indicators in inbox – Sending S/MIME encrypted mail  Integrated collaboration suite – Sametime awareness – Integration with Connections services (Files, Communities, Activites)  Enhanced Support on Windows Phone – Calendaring, ToDos  Improving Traveler Security – MDM integration – DLP enhancements – Certificate-based authentication  Native Notes Traveler iOS! – Secure, single app – Cross-app integration – More Domino-specific features  Android “Client of the Future” Traveler 9 in 2014 NEW Android experience
  31. 31. 31 IBM Notes Traveler 2014 Strategy and Priorities Traveler on iOS Full Notes Traveler iOS client Solution for those who need/want to move past current implementation limitations:  Security: Fully containerized client  Single App: No bouncing to other apps for common tasks: – Domino Encrypted Mail – Prevent Copy – Out of Office  Calendar: Address Domino incompatibilities with iOS calendar app  Domino specific features not available in on board apps: – Mail: two way draft folder sync, optimized mail search and sort – Calendar: free time search, delegation, to dos integration – Contacts: Domino specific fields & lookups  Cross app integration with Connections & Sametime (Sametime presence, direct Connections actions) Still provide integrated work & personal experience expected by iOS users  Multiple mail, calendar, contacts accounts accessible via a single app
  32. 32. 32 IBM provides choice for client experience
  33. 33. 33 What is IBM Mail Support for MS Outlook 2013?  Allows Domino 9.0.x and Outlook 2013 to communicate via Exchange ActiveSync (EAS) – Outlook 2013 natively offers EAS account configuration – This is a capability vs. separate solution (i.e., IMAP, POP3, etc.)  A lightweight Outlook 2013 add-in exposes additional functionality beyond what Outlook 2013 natively offers for EAS configurations – Leverages Domino REST services  Capabilities – Mail, calendar, contacts, delegation, offline, search, Notes encryption, OOO, etc.  Limitations – Outlook 2013 only (Win 7+) ● No support for prior Outlook versions possible (only Outlook 2013 supports EAS v14) ● No Mac support (EAS not supported for Mac Outlook offerings)
  34. 34. 34 IBM Mail for MS Outlook - Requirements  Client – Outlook 2013 on Windows only  Server – Windows 64-bit / Domino 64-bit platform – Requires: ● Domino release 9.0.x ● HTTP protocol ● IDVault – Language: English Only  Other considerations: – Clients must use local mail files (this is a synching solution, which means there is no direct server access of mail files)
  35. 35. Full calendar, free/busy time support in either client...
  36. 36. In Outlook 2013, open Doclinks in Notes Browser Plug-in...
  37. 37. 37 Target Milestones  Started Q2 / continues through Q3 2013 – Alpha / Code Drop 1 – Alpha will be limited to around 6 customers  Q4 2013 “Limited Availability” release in conjunction with IBM Notes/Domino 9.0.x – Release will be limited to ~100 customers – Platform/Language: Windows, English Only  Additional “Limited Availability” releases throughout 2014 – Releases to incorporate customer feedback and solidify capabilities – Delivery mechanisms to be determined (e.g., Solution Catalog delivery similar to Connections Mail) – General Availability would align with future Domino release – Cloud availability for SmartCloud Notes targeted for Q1 2014
  38. 38. 38 IBM provides choice for client experience
  39. 39. 39 Domino 2013  9.0 – SAML Single Sign On support – Notes Federated Login - No ID file, No Problem – Security Enhancements – TLS and SHA-2 support – OAuth Support - Open Standard for Authorization – DBMT → DataBase Management Tool – IBM Domino 9 Hypervisor Edition  9.0.1 – Quality: Notes / Domino Social edition 9.0.1 was focused at addressing important IBM customer reported defects – XPages Mobile enhancements: detect device type, orientation, event changes – New REST calendar service
  40. 40. 40 IBM Domino On-boarding Manager  Migrate email, calendar, contacts from Exchange 2003/2007/2010 into Domino  Active Directory migration to automatically create users and groups in the Domino directory ● Supports Active Directory 2003 and 2008  Requires Notes 9.0+ on the migration workstation  Migrated NSF files can run on Notes/Domino 9.0.x and the latest 8.5.x version  For important PST files, can import to Exchange server then do the migration  Has been used by some customers/partners in North America, Europe, and  Asia Pacific, with the largest single user data size >30GB  Are you interested now? ● Please contact your local ISSC rep for project planning and migration. – On site migration – Migration utility setup on Softlayer cloud for PST uploads and migration – Better planning, issue isolation and savings on learning curve ● A Limited Beta is available customers/partners who have a project can be invited to get the build. Please let us know if you are interested!
  41. 41. 41 Domino 2014 – Focus on Enhancing Search  We recognize this is an important area to focus on as information stored in mailfiles and application databases continues to grow at a rapid pace.  Changes to date have been incremental as the underpinning is still based on GTR – Move FullText indexes to a separate disk – Better management of index updates – Fixing bugs as they come up  Limitations solved by newer technologies like Apache Solr (http://en.wikipedia.org/wiki/Apache_Solr)  Advantages to Solr – Accessible via multiple programming languages(REST like APIs) – Highly scalable – Allows for full-text search
  42. 42. 42 Simultaneous Language Ship  Currently it takes roughly 90 days from English release to complete localization, testing and shipping all of the Language releases  In the future we plan to simultaneous ship language release for Notes/Domino instead of staggered releases.  The beginnings of this work has occurred in 9.0.1 where we switched to using the IBM Translation Service Center
  43. 43. 43 IBM provides choice for Cloud Deployment
  44. 44. 44 August 2013 IBM SmartCloud for Social Business 44 SmartCloud Engage Advanced: Portfolio Overview Dashboard Your personal homepage, providing you with a consolidated overview of your business network People The People feature allows you to manage your contacts and connections; project your personal Profile Communities Collect resources and share among people with common interests, responsibilities or joint projects Activities Introduce new projects, track a meeting to-do list, brainstorm new solutions and more Files An online space for storing and sharing documents, presentations, bookmarks and content collections Forms Create and publish surveys and forms for your business Events Online event management – manage registration, host your event and conduct post event analysis Meetings Share your entire screen, publish select documents and even attend a meeting via your smartphone Instant Messaging Communicate in real-time – text chat instantly with business contacts and colleagues E-mail Enterprise-ready Web, Mobile and Rich Client e-mail capabilities Calendar View your colleagues' free and busy times and create and share multiple calendars IBM Docs Web-based editors for creating, sharing and collaboratively authoring word processor, spreadsheet and presentation documents
  45. 45. 45 28/03/14 SmartCloud for Social Business - Open Mic - What's New in SmartCloud N45 120 IBM SmartCloud Notes Offerings
  46. 46. 46
  47. 47. 47
  48. 48. Moving To Cloud… Simplified With the “Bridge to Cloud” Play Renew mail subscriptions ….and apply on-premises investments to seats in the cloud ……for little to no additional cost
  49. 49. 49 IBM provides choice for client experience IBM MailIBM Mail NextNext
  50. 50. 50 w a s te w ork tim e We a lot of a t
  51. 51. 51 Organizations lose: § $1,250 per user in annual productivity because of time spent dealing with spam § $1,800 per user on unnecessary emails from co-workers Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/
  52. 52. IBM Mail Next Focus on your work, not your inbox Empowered mail that helps you: § Focus on your top priorities § Find anything in your inbox or archive § Dominate your action items 52 IBM Mail Next § FAST search § TUNE-IN the important, TUNE-OUT the yammering § OPTIMIZED for mobile, web § DELIVERED in the cloud Designs Subject To Change
  53. 53. IBM Mail Next 53 My calendar Things “I owe” others Things “others owe me” Dashboard My “VIPs,” or management chain, or experts, or… Designs Subject To Change
  54. 54. IBM Mail Next 54 Hover and click (or gesture on mobile device) “Flip” to reveal meeting details Go to my inbox “What needs my attention?” Designs Subject To Change
  55. 55. IBM Mail Next 55 Team analytics “What’s new?” “Mute” a thread or conversation Designs Subject To Change
  56. 56. IBM Mail Next 56 Team analytics Designs Subject To Change
  57. 57. IBM Mail Next 57 Easily share content with a community In-line attachment preview Powerful, faceted Search Designs Subject To Change
  58. 58. © 2014 IBM Corporation IBM Collaboration Update Darren Belford Stuart Duguid Client Technical Professionals | IBM Collaboration Solutions
  59. 59. What an IBM “Cloud First” Approach Means Marketing / Offering  Awareness Get the word out  Reach Let customers know that IBM has an extensive portfolio of cloud solutions and expertise  Offerings Provide turnkey set of public / private / hybrid solutions and guidance on how to choose Sales& Adoption  Offer range of deployment models based on customer needs  Provide licensing and contract options that make it easy to adopt Development  Single code stream with defined release cycles for all delivery models  Continuous Delivery to speed deployment and updates to public / private cloud  Cumulative On-Premises release cadence  Design Thinking: team with customers to build powerful user experience, quickly realised with our cloud services
  60. 60. Announcing IBM Connections Social Networking Meetings Docs Mail Chat Content XPages IBM Connections platform IBM Connections SDK tool-kit
  61. 61. 61 Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose 1 Source: Gartner Magic Quadrant for Social Software in the Workplace, September 2013 2 Source: The Forrester Wave™: File Sync and Share, Q3 2013; Cloud Strategies for Online Collaboration Software Vendors, Q3 2012, and Enterprise Social Platforms, Q3 2011, Forrester Research, Inc. 3 Source: IDC: Number 1 position from 2009-2012, IDC Worldwide Enterprise Social Software 2013-2017 Forecast and 2012 Vendor Shares: From ESS to ESN, doc #241323, June 2013. 4 Source: Aragon Research Globe for Enterprise Social Software, September 2012 IBM Social Business Leadership
  62. 62. 62 IBM Connections 4.5 IBM Connections Content Manager Outlook Sidebar Plug-in Activity stream portlet Cloud: Mobile Community files, forums, bookmarks On-prem: Mobile @-mentions Mobile post to community/profile Mobile single tap to view file Mobile access Downloads from main nav J a n M a r J u n S e p t D e c IBM Docs on Mobile cloud AirPrint support (cloud/on- prem) Next Gen Theme (on-prem) Cloud: Cloud update to Connections 4.5 Next Gen Theme, Global search MS Office & Desktop plugins Mobile Community folders, Mobile contacts On-prem: IBM BPM & Connections integration Government 2.0 Template for Portal Mobile two factor authentication Mobile action required in streams Cloud: Activity Streams & Microblogging Community microblogging Social bridging (cloud/on-prem) Community Events View open questions per community Threaded comments in blogs Edit comments in blogs Email digests Wiki Table of contents Mobile microblogging & file sync Notifications in mobile open mobile app New media gallery / wikis (cloud/on-prem) On-prem: Community polls/surveys OpenOffice plug-in for Connections Quickr → CCM migration tools Mobile: Support iPad Mini/ iOS 6.1 I'm Following view now default IBM File Viewer (on-prem) IBM Connectio ns Suite 4.5.1 Cloud: File Sync on desktop Increase % of relevant info in stream Consolidated views in homepage Activity stream badging Community polls/surveys Community landing page Community soft delete @mentions in blogs/ideation Separate My Activities/Communities View forum replies sequentially Mobile Push Notifications for Action Required On-prem: Community-owned folders Mobile file sync CCM on Mobile AirPlay of Docs presentations IBM Connections Deliveries in 2013
  63. 63. Collaboration outside my organisation Business Challenge ● Working on a detailed response document to a tender, involving Business Partners and Contractors ● Several members of the team, including Paul are traveling overseas & only carrying a tablet. ● Need to ensure we are all working from the same document ● The deadline for submission is non-negotiable Solution ● By utilising the Collaboration capabilities within SmartCloud for Social Business, I can effectively share and collaborate with the right people instantly Benefits ● Fast and Effective - Share files easily and effectively both inside and outside my organisation, allowing for document control ● Access from anywhere, anytime Let's look at some of these new 2013 features in action...
  64. 64. 64 12  Web-based survey/poll designer  Create single question polls  Multiple questions in one page  Define which responses are required  Place questions in a logical order on a page  Control how questions flow with rules  Notifications in the stream to raise awareness and engagement Polls and Surveys Get a pulse on your team
  65. 65. 65 Browse through media quickly and upload using device camera  New Media Gallery Layout  Take pictures and videos in the field and collaborate with those back in the office  Take snapshots of a whiteboard and share back meeting notes Mobile Anytime anywhere collaboration
  66. 66. Announcing IBM Connections Social Networking Meetings Docs Mail Chat Content XPages IBM Connections platform IBM Connections SDK tool-kit
  67. 67. IBM Sametime 9 DEVELOPMENT BETA PROGRAM LAUNCH DATES 7 Sites 3 Continents 15 Months 480+ Testers 35 Customers Cloud and On-Premises 3 Months Announcement: Sep 10 Virtual Event: Sep 18 GA: Sep 20
  68. 68. 68 § A modernized user experience – A significant and very interesting makeover § Rich communications – Voice is required, video is strategic § Mobile – Primary and first for delivering innovation § Enhancing the social experience – Because social isn’t social if you can’t communicate § Platform and feature enhancements – Updates, fixes, improvements... § New packaging – Simpler and easier to sell IBM Connections Chat & Meetings (Sametime 9) Themes Delivered September 2013
  69. 69. 69 One UI benefits for the Sametime 9 user experience § An improved desktop client – Fewer steps to get to a menu option – Shorter context menus – High-priority functions moved to single-click (or tap) access § Faster Web clients – Twice as fast compared to Sametime 8.5.x § Beautiful mobile apps – Intuitive, elegant and easy to use § A consistent look-and-feel – Across clients – Consistent with the greater portfolio
  70. 70. 70 Mobile chat § Soft phone – Dial-out to PSTN over the data network – SUT ring-back support § Point-to-point video on tablets § Point-to-point audio for phones § Push notification support for Android – Incoming messages pushed from Google® Cloud Messaging® while in background – Improves battery life § One UI alignment for tablets – A consistent user experience with PC clients § Device and OS support updates – Apple® iOS® 7.x – Google® Android® 4.x
  71. 71. 71 § Smarter Meetings concept – Scheduled meetings view • IBM Notes, Microsoft® Outlook® – One-tap join – Audio-only meetings (conference calls) – Invited-vs.-present view – Device-side annotations – Preview mode for shared documents – Continuous-presence A/V for tablets – Server-side recordings support – Remote control (device to desktop) – Integration with IBM Connections • Files, Profiles § One UI alignment (phones and tablets) § iOS 7.x and Android 4.x Mobile meetings
  72. 72. 72 Social features included in this release § Integration with Connections – Meetings integration with Files • Web meetings client • Mobile meetings app – Integration with Profiles • Mobile meetings app – Community widgets • Video Chat • Persistent Chat Rooms • Meeting Rooms § Improvements to community features – One UI alignment – Improved notifications and alerts for Persistent Chat Rooms – New policies for managing screen sharing
  73. 73. 73 IBM Sametime® 9 Deployment Architecture Meeting Server Community Server SIP Proxy / Registrar Conference Manager Telephony Application Server Telephony Control Server Sametime Proxy SIP Edge Server TURN Server TCSPI HTTP Reverse Proxy Sametime Unified Telephony Media Subsystem Firewall Traversal DMZ Enterprise Telephony HTTP Virtual Places (VP) SIP Media (RTP) API Voice / Video Component Sametime Dependency 3rd Party Component VMGR Cluster Video Manager Video Manager Video MCU Video MCU Site 1 Site 2 VMCU Pool Wondering why you should care about desktop video? External Access
  74. 74. 7474 Studies have shown > 90% of communication is non-verbal Increased productivity is now cited as greatest benefit of video Your remote workforce wants to feel more engaged Your customers may have questions
  75. 75. 75 But don’t take our word for it… hear what experts in the industry have to say Reference: Weinstein, Ira M., Nilssen, Andy 2013. “End User Survey: The “Real” Benefits of Video” Wainhouse Research, LLC
  76. 76. 76 Regional Management More frequent quality engagement Business Challenge • Individual interaction with regionally dispersed site management • Infrequent visits due to distance and time Solution • Leveraging Sametime regional managers can have face to face engagement with local teams • Let's take a look – Demo time. Benefits • Dispersed teams can share solutions to similar challenges across locations • Management and local teams form a more personal bond and with adhoc real-time communication reach decisions faster and gain efficiency • High Quality & Secure User Experience – Both internally and externally • Faster time to access A/V services & meetings – Increases Productivity • Integrated Library – Ease of access to Meeting history • Meetings easily recorded and shared... - Ideal for training
  77. 77. 77 Regional Management Remote Expert Customer Support Recruiting and Onboarding
  78. 78. 78 Citrix® or other Virtual Desktop solutions Today Future Directions*  Citrix is supported for most Sametime features – Not including audio, video, and telephony  Testing reveals some working A/V scenarios – Especially for audio and telephony – Not supported today, but will be eventually – Operates in “compatibility mode”, via Citrix server – Not scalable, especially for video use  Enhance support to include “optimized mode” – Streams directly to/from the client – Scalable for an enterprise solution  Support H.264 SVC Thin Client VDI Server Remote Endpoint Sametime Client SIP Media Built-in Device Handlers Thin Client VDI Server Remote Endpoint Sametime Client Sametime Media Plug-in * Future directions are areas we considering for future development
  79. 79. 79 The Roadmap for 2014 1Q14 2Q14 3Q14 4Q 14 CloudPre mis es  Meetings to Sametime 9  “Present In Meetings” from Files  Web chat to Sametime 9  File transfer from web chat  Chrome support 79  1:1 Audio & Video Calls, including mobile  Chat with guest users  Screen capture from web chat  Web chat file transfer from Connections files  App Share Improvements  Communities own Meeting Rooms  Communities and public groups in IM contact lists  Rich client APIs and plug-ins  Rich client Meeting Support  Multi-point AV in meetings, including mobile  Whiteboard  Java-free App Share for Windows  IBM Docs with integrated chat  Sharepoint 2013 Integration  Security Updates  Chat Logging for Persistent Chat Rooms  Security Updates  Connections Chat 9.x  Connections Meetings 9.x Mob ile  Audio & Video on Smart Phones (Chat & Meetings)  Use Audio & Video as guest in Cloud Meetings  Federated ID authentication for Cloud  MDM integration with Mobile Iron & Fiberlink  Support for Cloud Audio Conferencing  Incoming call support (Chat)  Room moderator dial out (Meetings)  Audio-only to full meeting escalation (Meetings)  Whiteboard (Meetings)  Windows phone (no av)
  80. 80. 80 IBM Connections - 2014 Focus
  81. 81. 8123
  82. 82. 82 Employees can be designated to create an external community Designs Subject to Change Without Notice Create a community for external collaboration
  83. 83. 83 Typeahead will find external people who are already registered Yellow bar remains fixed to identify the community as external Designs Subject to Change Without Notice Invite an external user into community
  84. 84. 84 Designs Subject to Change Without Notice Integrates with your business control systems to allow invitation directly from within the community Invite anyone with just an email address
  85. 85. 85 New user must register with the system, and then logs in Designs Subject to Change Without Notice First time experience for new users
  86. 86. 86 External user only sees what they have access to (Communities or Files) Designs Subject to Change Without Notice First time experience for new users
  87. 87. 87 All community content is available to the external user Designs Subject to Change Without Notice External users comes into the community
  88. 88. 88 External users can see business cards but not Profiles; cannot view the directory Designs Subject to Change Without Notice External user sees basic business card for members
  89. 89. 89 Easily identify external users anywhere in Connections Designs Subject to Change Without Notice External user comments in the Activity Stream
  90. 90. 90 Employees can find external users in the directory & can see their profiles Designs Subject to Change Without Notice Viewing an external user
  91. 91. 91 Default text can be used or a personal message from the inviter Clear actions for the recipient to take Option to learn more Designs Subject to Change Without Notice Improved email notifications
  92. 92. 92  Synchronize files between your Connections files repository, your desktop file system, and your mobile devices.  Round trip editing with local changes updated automatically.  Have the latest version available at all times. Designs Subject to Change Without Notice Synchronize files to your desktop
  93. 93. 93  Archive all Connections content including CCM documents with IBM Content Collector for compliance  Broad release of Quickr to CCM migration tool  Windows Explorer integration  Usage Metrics  MS Office integration  Combined Community Files & CCM Files Designs Subject toPlans are subject to change without Designs Subject to Change Without Notice CCM Enhancements
  94. 94. 94  Day at a Glance to quickly scan for new and updated info  Notifications to be alerted to important info  History to find your way back  Saved Searches to focus on specific projects or people  Updated UI for iOS 7 and Android to drive engagement  Updated Blogs UX to optimize finding and reading  Personalized navigation to make it easier to get around  Search enhancements for better results 22 Designs Subject to Change Without Notice Mobile Updates and Enhancements
  95. 95. 95  A new way to navigate ● Customizable to each user's needs ● Favorite your most visited areas ● Get back to recent places with History view  Tune the stream to your needs ● Search and filter the stream makes finding content easier ● Custom streams of people and communities  A fresh look at blogs ● One screen hub for all blogging needs ● An amazing reading experience ● Pin posts to read later –Search and explore content Designs Subject toDesigns Subject to Change Without Notice Mobile Updates and Enhancements
  96. 96. 96 Designs Subject to Change Without Notice Instant access to the recently visited content you care about IBM Connections Homepage Quick access to the content you need
  97. 97. 97 Search Activity Stream to find messages and content Designs Subject to Change Without Notice IBM Connections Homepage Search your stream and find what you need
  98. 98. 98  Just type, no waiting – fast look-up  Personalized results find users by partial name matches via your extended network relationships  Find your contact even with misspellings  Combine names with tags to refine results Designs Subject to Change Without Notice People typeahead search Find who you need – now!
  99. 99. 99 Designs Subject to Change Without Notice @-mentions everywhere
  100. 100. 100 Organise your community files in folders. Follow a community folder to get notified of new documents. Designs Subject to Change Without Notice Community Folders
  101. 101. 101 Preview file contents from within your community files Expanded detail on files shows preview or playback of content Designs Subject to Change Without Notice Create custom gallery based on community folder Consolidated file viewer in Communities
  102. 102. 102 Designs Subject to Change Without Notice Ephox Rich Text Editor Paste images directly into the rich text editorQuickly and easily embed files within the rich text editor
  103. 103. Kenexa - Acquisition Intent to Talent Suite August 2012………………….December 2012……………………………………………Connect 2014
  104. 104. Workforce Science Understand what is unique about people and build the hiring, development and retention mechanisms to make them successful Apply Watson Foundations capabilities in big data and analytics to make evidence- based decisions Digital Experience Enhance how the workforce experiences HR solutions and easily connect to other systems with an exceptional digital experience – designed by humans, for humans Social Collaboration Connect your workforce to people and information to increase speed to productivity and innovation Use change management methodologies to ensure adoption and drive success of all talent programs What’s Different about the IBM Kenexa Talent Suite?
  105. 105. IBM Smarter Workforce –Talent Suite 105 Listen to the voice of your organization and engage your workforce Make smarter decisions with Big Data insights Invest wisely in your employees Attract the very best talent get them productive Connect employees to the information they need ✔ Employment Branding ✔ Recruitment Technology ✔ Candidate Assessment ✔ Onboarding ✔ Recruitment Outsourcing ✔ Reporting ✔ Predictive Analytics ✔ Cognitive Analytics ✔ Compensation Planning ✔ Recognition and Rewards ✔ Enterprise Talent Frameworks ✔ Social Learning ✔ Learning (LMS & LCMS) ✔ Performance Management ✔ Social Collaboration (Connections) ✔ Expertise Locator ✔ Enterprise Talent Frameworks ✔ Leadership Assessment ✔ Leadership Development ✔ Engagement Surveys ✔ Succession Planning ✔ Mobile Feedback
  106. 106. Smarter Workforce - 120,000 global employees 26 countries deployed 23 candidate languages deployed 10,000 global system users 1,000,000 CVs loaded annually (avg) 30,000 annual new hires (avg) • Achieve an efficient, effective and faster recruitment process • Flexibility • One consistent external employment ‘brand’ • User-friendly, unified career website for all internal and external candidates • Accommodate diverse hiring needs • Accommodate large numbers of unsolicited applications • Integration with several internal HR systems • Language support The 480,000 Glut
  107. 107. Copyright Kenexa®, 20127 7 The sift (25,000 employees needed/year out of 480k) ROI Retention (25% turnover in first year) 40k/month apply X .85 sifted out @ three hours per applicant @ $35/hr = $105 X 34k sifted out = $3,570,000 in savings 31,250 people X $35,000 annual pay X 144% = $50,400. Stats say 30+% leave (due to cultural fit) 9,375 X $50,400 = $4,725,000/year
  108. 108. The IBM Kenexa Talent Suite A science-based, socially integrated user experience for workforce development and employee engagement 108 • Attract and hire people like your best employees • Accelerate new hire productivity with social engagement • Align employee performance with business objectives by providing continuous feedback • Retain top employees with market-competitive pay and tailored rewards • Drive business results with an interconnected and collaborative workforce
  109. 109. © 2014 IBM Corporation IBM Web Platform Update Stuart Duguid Client Technical Professional | IBM Collaboration Solutions
  110. 110. 110 Components of Digital Experience  Integrated core platform  Open and robust integration  Decisions through analytics  Tailored to location, attributes, preferences, device, behaviors  Flexible to new technology
  111. 111. 111 2013 Release Highlights 2013  In-line editing of web content  In-line visual content targeting  Micro-Site wizard  Adaptive/Responsive Web Design (RWD)  Social Media Publishing  Social Rendering  IBM Install Manager Support Digital Experience Offerings V8.0.0.1  Embedded Digital Asset Management  IBM WebContent Manager Rich Media Edition  IBM Customer Experience Suite RichMedia Edition New Digital Experience Rich Media Edition Offerings  Survey/Polls for IBM Connections  Integration with WebSphere Portal IBM Forms Experience Builder V8.5  Private Cloud application patterns  X86 and Power platforms Digital Experience on Power / AIX PureApplication System Continuous Stream Delivery IBM Connections 4.5 Portlets Content Template Catalog 4 Site Builder 4.1 IBM Connections Content Manager Entitlement Government Site Template IBM Unica NetInsight Integration IBM Interact Content Spot Support IBM Marketing Center Content Spot Support IBM Web Content Manager support for IBM WebSphere Commerce IBM Smarter Commerce Integrations
  112. 112. 112 2014 Plans
  113. 113. 113 Components of Digital Experience
  114. 114. 114 Device support capabilities – detect & respond Desktop
  115. 115. 115 Support Native Mobile Apps  Better leverage the theme optimization framework with Worklight – Device Classes – High Performance resources by device – Worklight only resources  Co-deploy Worklight and Portal  Better support for pre-loaded content within Worklight apps
  116. 116. 116 Components of Digital Experience
  117. 117. 117 Content Template Catalog 4.1.2  New templates
  118. 118. 118 Fully inline edit Rich Text
  119. 119. 119 CTC Site Builder  Seed content  Background tasks  Site sections
  120. 120. 120 CTC Future plans*  4.Next on Portal/WCM 8.Next in 2014 Q2  Then – Full managed pages support – JQuery UI widgets – Full Multi-Lingual support – Additional templates
  121. 121. 121 Vanity URLs  Stored and managed in WCM (including support for Syndication) Portal V.next beta
  122. 122. 122 WCM Content Security  Consistency with Portal Security – Roles, inheritance, propagation  Attribute Based Security (shipped v8.0.0.1) – Simple but flexible Portal V.next beta
  123. 123. 123 Project Templates  who has access to the project – versus specific items in the project  the list of reviewers/approvers  the workflow actions for project approval Portal V.next beta
  124. 124. 124 EditLive Enterprise  New entitlement features – Embed Social Media more easily – HTML5 Support – Commenting – Mobile Preview – Accessibility
  125. 125. 125 WebRadar Entitlement  WCM content analytics and reporting
  126. 126. 126 Cross Version Syndication  Content migration is now much simpler  Syndication between releases is supported on these versions: – From version 7.0.0.2 with CF26 or higher – To version 8.0.0.1 with CF09 or higher Now Available
  127. 127. 127 Enhancements for Syndication  Quality, Scalability and Performance  Version Catalog Comparison ReST Service  Improved error handling  Syndication status for each item in authoring UI Portal V.next beta
  128. 128. 128 Rich Media Edition  Seamlessly integrated  Multi-channel consistency  Centralized management, search and comprehensive editing support for images, video and more  Collaborative features for creative professionals  V8.0.0.1 CF9 added – DB2 support, – support of all portal LDAPs, – UI improvements – Install improvements
  129. 129. 129 Deliver and Stream HD Videos  Automatically detects device and bandwidth – Use best rendition for highest quality playback  Customize player branding  CDN integration for fast and secure delivery across the globe Portal V.next beta
  130. 130. 130 Components of Digital Experience
  131. 131. 131 Components of Digital Experience
  132. 132. 132 Enhanced inline targeting  Hide portlet by segment/device  Exclude segments in targeting rule. Portal V.next beta
  133. 133. 133 Content Targeting with external Marketing Tools  IBM Interact and IBM Marketing Center Available Now on Catalog
  134. 134. 134 Components of Digital Experience
  135. 135. 135 Commerce with WCM Content  Add WCM content to items in store  Pick from WCM within e-marketing spots  Link, preview, and publish from Commerce Now Available
  136. 136. 136 Components of Digital Experience
  137. 137. 137 WCM Social Rendering  Use WCM templates to show Connections content  Full control over appearance  Select relevant content with filters Now Available
  138. 138. 138 Further Social Integration  Discuss web content items – Connections discussion forum automatic link to WCM content – Read and post  WCM presentation templates – include responsive design Portal V.next beta
  139. 139. 139 Even More Social Integration  More update actions –like/unlike, join/leave, create/delete...  Dynamic lists update filters from portlet events  Link social list instances to page trees Portal V.next beta
  140. 140. 140
  141. 141. 141 Components of Digital Experience
  142. 142. 142 Digital Data Connector  WCM presentation templates used to render any external content  Dynamic filtering using public render parameters  No custom coding – Rendering profiles transform external data into lists  Being used extensively within IBM for integrating IBM solutions  Presentations and designs use workflow, projects, preview, versioning, syndication  Generic and shared caching and data retrieval infrastructure Portal V.next beta infuse Query markup
  143. 143. 143 Integrating remote XML Data without coding WebSphere Portal XML Web Content Viewer Portlet Markup Portal Page WCM Presentation Template Generic Bean List Data Structure DDC XML Plugin
  144. 144. 144 Script Portlets  Create portlets from HTML, JavaScript, and CSS only  Stored and managed in WCM  Access to – Shared render parms – Portlet preferences – Portal AJAX proxy – Script snippets – Portal Styles – etc Portal V.next beta
  145. 145. 145  Create portlets from HTML, JavaScript, and CSS only
  146. 146. 146 Components of Digital Experience
  147. 147. 147 Operational improvements  Search quality improvement  Lightweight tagging and rating  HTTP Outbound Integration – Single Reverse Proxy  WAS 8.5 Support –JSR 286 and WSRP on Liberty profile  Updated tools – WEF, RAD v9.0.1 Now Available
  148. 148. 148 Portal UX Screen Flow Manager  Screenflows are defined declaratively and connect reusable UI components Now Available
  149. 149. 149 Theme Improvements  Simplification  More useful errors  Analysis tool for theme components  Theme packaging for staging to production  Reduced Dojo consumption  Tool Bar Isolation
  150. 150. 150 IBM's Exceptional Digital Experience Strategy
  151. 151. 151 Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved. • U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. • IBM, the IBM logo, ibm.com, and WebSphere are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml • Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. • Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. • Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. • UNIX is a registered trademark of The Open Group in the United States and other countries. • Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. • All references to Open Financial Network refer to a fictitious company and are used for illustration purposes only. • All references to Your City refer to a fictitious government and are used for illustration purposes only. Other company, product, or service names may be trademarks or service marks of others.
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