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Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
Airport It Trends Survey 2007
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Airport It Trends Survey 2007

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  • The first survey was conducted in early 2004. The survey was sent to the Top 200 airport operators. The response rate was again up on the previous year - 79 replies – our largest ever.
  • Transcript

    • 1. The Airport IT Trends Survey 2007
    • 2. Background
      • The first Airport IT Trends Survey was launched in 2004
      • Airline Business and SITA have collaborated for over 7 years on the Airline IT Trends Survey which serves as the industry benchmark
      • Cross-referencing the two surveys provides a detailed insight into the current shape of IT in a challenging air transport environment
      • The survey aims to set out key industry benchmarks in the areas of:
        • Management/strategic issues
        • Outsourcing
        • Technology trends
        • Security and Related Trends
    • 3. Survey response
      • This year’s survey results are based on responses from 79 respondents representing:
        • Over 191 airports
        • 48% of the revenues of the Top 100 airports
        • 66% of the passenger traffic amongst the Top 100 (52% of the Top 200).* *Source: Airline Business - Airports Financial & Traffic Ranking 2004/05
      • Regional breakdown: 2007 2006
        • North America 33% 40%
        • Europe 35% 29%
        • Asia-Pacific 11% 16%
        • Middle-East and Africa 10% 8%
        • Central & Latin America 10% 7%
    • 4. IT & Telecommunications as a % of total revenue (Base: All respondents answering – REVENUE WEIGHTED) 3.23% 2007 4.38% 2006 4.12% 2004 4.64% 2005 Weighted
    • 5. Duration of IT strategy (Base: All respondents answering – UNWEIGHTED) Averages Unweighted: 2007 = 3.81 years 2006 = 4.10 years 2005 = 4.60 years 2004 = 3.86 years
    • 6. Division of IT & Telecommunications spend (Base: Those respondents answering – REVENUE WEIGHTED) * Source – Airline IT Trends Survey 2007 55% Operational 45% Capital spend 2006
    • 7. IT investment priorities in 2007 – Customer Drivers (Base: Those respondents answering – UNWEIGHTED)
    • 8. Implementing IT projects – baggage processing (Base: Those respondents answering – UNWEIGHTED)
    • 9. IT investment priorities in 2007 – Business Drivers (Base: Those respondents answering – UNWEIGHTED)
    • 10. Implementing IT projects – passenger processing & service (Base: Those respondents answering – UNWEIGHTED)
    • 11. Implementing IT projects – management & IT infrastructure (Base: Those respondents answering – UNWEIGHTED)
    • 12. Implementing IT projects – airport operations (Base: Those respondents answering – UNWEIGHTED)
    • 13. Use of Radio Frequency Identification tags (RFID) – Baggage (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 3.65 years 2006 : 3.03 years
    • 14. Use of biometric identification – Employee access control (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 2.79 years 2006 : 2.33 years 2005 : 2.13 years
    • 15. The Airport IT Trends Survey 2007 For further information: www.airlinebusiness.com www.aci.aero www.sita.aero

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