Airport It Trends Survey 2007

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  • The first survey was conducted in early 2004. The survey was sent to the Top 200 airport operators. The response rate was again up on the previous year - 79 replies – our largest ever.

Transcript

  • 1. The Airport IT Trends Survey 2007
  • 2. Background
    • The first Airport IT Trends Survey was launched in 2004
    • Airline Business and SITA have collaborated for over 7 years on the Airline IT Trends Survey which serves as the industry benchmark
    • Cross-referencing the two surveys provides a detailed insight into the current shape of IT in a challenging air transport environment
    • The survey aims to set out key industry benchmarks in the areas of:
      • Management/strategic issues
      • Outsourcing
      • Technology trends
      • Security and Related Trends
  • 3. Survey response
    • This year’s survey results are based on responses from 79 respondents representing:
      • Over 191 airports
      • 48% of the revenues of the Top 100 airports
      • 66% of the passenger traffic amongst the Top 100 (52% of the Top 200).* *Source: Airline Business - Airports Financial & Traffic Ranking 2004/05
    • Regional breakdown: 2007 2006
      • North America 33% 40%
      • Europe 35% 29%
      • Asia-Pacific 11% 16%
      • Middle-East and Africa 10% 8%
      • Central & Latin America 10% 7%
  • 4. IT & Telecommunications as a % of total revenue (Base: All respondents answering – REVENUE WEIGHTED) 3.23% 2007 4.38% 2006 4.12% 2004 4.64% 2005 Weighted
  • 5. Duration of IT strategy (Base: All respondents answering – UNWEIGHTED) Averages Unweighted: 2007 = 3.81 years 2006 = 4.10 years 2005 = 4.60 years 2004 = 3.86 years
  • 6. Division of IT & Telecommunications spend (Base: Those respondents answering – REVENUE WEIGHTED) * Source – Airline IT Trends Survey 2007 55% Operational 45% Capital spend 2006
  • 7. IT investment priorities in 2007 – Customer Drivers (Base: Those respondents answering – UNWEIGHTED)
  • 8. Implementing IT projects – baggage processing (Base: Those respondents answering – UNWEIGHTED)
  • 9. IT investment priorities in 2007 – Business Drivers (Base: Those respondents answering – UNWEIGHTED)
  • 10. Implementing IT projects – passenger processing & service (Base: Those respondents answering – UNWEIGHTED)
  • 11. Implementing IT projects – management & IT infrastructure (Base: Those respondents answering – UNWEIGHTED)
  • 12. Implementing IT projects – airport operations (Base: Those respondents answering – UNWEIGHTED)
  • 13. Use of Radio Frequency Identification tags (RFID) – Baggage (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 3.65 years 2006 : 3.03 years
  • 14. Use of biometric identification – Employee access control (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 2.79 years 2006 : 2.33 years 2005 : 2.13 years
  • 15. The Airport IT Trends Survey 2007 For further information: www.airlinebusiness.com www.aci.aero www.sita.aero