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Airport It Trends Survey 2007
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Airport It Trends Survey 2007

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  • The first survey was conducted in early 2004. The survey was sent to the Top 200 airport operators. The response rate was again up on the previous year - 79 replies – our largest ever.
  • Transcript

    • 1. The Airport IT Trends Survey 2007
    • 2. Background
      • The first Airport IT Trends Survey was launched in 2004
      • Airline Business and SITA have collaborated for over 7 years on the Airline IT Trends Survey which serves as the industry benchmark
      • Cross-referencing the two surveys provides a detailed insight into the current shape of IT in a challenging air transport environment
      • The survey aims to set out key industry benchmarks in the areas of:
        • Management/strategic issues
        • Outsourcing
        • Technology trends
        • Security and Related Trends
    • 3. Survey response
      • This year’s survey results are based on responses from 79 respondents representing:
        • Over 191 airports
        • 48% of the revenues of the Top 100 airports
        • 66% of the passenger traffic amongst the Top 100 (52% of the Top 200).* *Source: Airline Business - Airports Financial & Traffic Ranking 2004/05
      • Regional breakdown: 2007 2006
        • North America 33% 40%
        • Europe 35% 29%
        • Asia-Pacific 11% 16%
        • Middle-East and Africa 10% 8%
        • Central & Latin America 10% 7%
    • 4. IT & Telecommunications as a % of total revenue (Base: All respondents answering – REVENUE WEIGHTED) 3.23% 2007 4.38% 2006 4.12% 2004 4.64% 2005 Weighted
    • 5. Duration of IT strategy (Base: All respondents answering – UNWEIGHTED) Averages Unweighted: 2007 = 3.81 years 2006 = 4.10 years 2005 = 4.60 years 2004 = 3.86 years
    • 6. Division of IT & Telecommunications spend (Base: Those respondents answering – REVENUE WEIGHTED) * Source – Airline IT Trends Survey 2007 55% Operational 45% Capital spend 2006
    • 7. IT investment priorities in 2007 – Customer Drivers (Base: Those respondents answering – UNWEIGHTED)
    • 8. Implementing IT projects – baggage processing (Base: Those respondents answering – UNWEIGHTED)
    • 9. IT investment priorities in 2007 – Business Drivers (Base: Those respondents answering – UNWEIGHTED)
    • 10. Implementing IT projects – passenger processing & service (Base: Those respondents answering – UNWEIGHTED)
    • 11. Implementing IT projects – management & IT infrastructure (Base: Those respondents answering – UNWEIGHTED)
    • 12. Implementing IT projects – airport operations (Base: Those respondents answering – UNWEIGHTED)
    • 13. Use of Radio Frequency Identification tags (RFID) – Baggage (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 3.65 years 2006 : 3.03 years
    • 14. Use of biometric identification – Employee access control (Base: Those respondents answering – UNWEIGHTED) AVERAGE : 2007 : 2.79 years 2006 : 2.33 years 2005 : 2.13 years
    • 15. The Airport IT Trends Survey 2007 For further information: www.airlinebusiness.com www.aci.aero www.sita.aero