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Social Media Concierge Teams         Elizabeth Glau, CMP     Building Blocks Social Media
Social Strategy for Events                Content               marketing         Promoting                 at the        ...
Designed Engagement                           Photo: Interactive MeetingTechnology3/21/2013
Ambassadors                                                                                • IdentifyingPotential Attendee...
Win/Win                      Photo: Interactive MeetingTechnology3/21/2013
Play to Your Strengths                            Training              “Paparazzi”          Encouraging3/21/2013
Structure                 Designer                Manager                  Team3/21/2013
Choosing the Team                                          Interview via                          Ask to see     Local sta...
Professionalism
Training Your Team                           Photo: Interactive MeetingTechnology3/21/2013
Preparing Attendees   Promote        Training    Help from   hashtag         videos     speakers3/21/2013
Questions / FeedbackElizabeth Glau, CMP614-286-4685eglau@BasicSocialMediaTraining.comwww.SocialMediaForPlanners.com3/21/2013
For Further Information• Sales: Steve Mackenzie      – sales@etouches.com      – 1-877-386-8248• Marketing and PR: Dan Mur...
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Social Media Concierge Teams

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Social media concierge teams became popular in 2012. It is the objective of the team to encourage your attendees to share what they are learning with their online networks and increase the number of active community members online. Some of your attendees may not be currently using social media for professional purposes and need someone to explain the benefits of doing so. Finding the right people for the job while keeping costs low can be challenging. We will discuss the best practices for social media teams at events.

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Transcript of "Social Media Concierge Teams "

  1. 1. Social Media Concierge Teams Elizabeth Glau, CMP Building Blocks Social Media
  2. 2. Social Strategy for Events Content marketing Promoting at the the event event Customer service for the event3/21/2013
  3. 3. Designed Engagement Photo: Interactive MeetingTechnology3/21/2013
  4. 4. Ambassadors • IdentifyingPotential Attendees Help other attendees be social Recognition and Perks badge or ribbon • Special seating (up front / with power) • Tweetup or special reception 3/21/2013
  5. 5. Win/Win Photo: Interactive MeetingTechnology3/21/2013
  6. 6. Play to Your Strengths Training “Paparazzi” Encouraging3/21/2013
  7. 7. Structure Designer Manager Team3/21/2013
  8. 8. Choosing the Team Interview via Ask to see Local staffing / Skype or personal online temp agencies Google+ profiles hangout3/21/2013
  9. 9. Professionalism
  10. 10. Training Your Team Photo: Interactive MeetingTechnology3/21/2013
  11. 11. Preparing Attendees Promote Training Help from hashtag videos speakers3/21/2013
  12. 12. Questions / FeedbackElizabeth Glau, CMP614-286-4685eglau@BasicSocialMediaTraining.comwww.SocialMediaForPlanners.com3/21/2013
  13. 13. For Further Information• Sales: Steve Mackenzie – sales@etouches.com – 1-877-386-8248• Marketing and PR: Dan Murdoch – marketing@etouches.com – 1-203-295-44843/21/2013
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