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Corporate Overview
                                                                                                     A SEI CMM Level 5 Company
                                                                                                       ISO 9001 2008 Certified




   ESS was established in 1990
                                                                                  Global Footprints

 ESS has 650+ customers in 25+ countries
 200+ IT professionals in ESS
 4000+ IT professionals in the Group
 Technology Leaders
     First to web enable the ERP
     First to launch ERP on ASP model
     One of the first in India to work on Web 2.0 and Social Media

 Top 10 product company in Asia – Frost & Sullivan          Asia                     Africa
                                                                                                           Rest of the
                                                                                                           World
 First Indian ERP company to achieve CMM Level 5            India, Noida (HQ )       Kenya
                                                             Saudi Arabia             Uganda               USA

 CMM Level 5, ISO 9001:2008 accredited
                                                             UAE                      Tanzania             France
                                                             Oman                     Ethiopia             Sweden
                                                             Qatar                    DRC                  Mexico
                                                             Kuwait                   Botswana             Colombia
                                                             Indonesia                South Africa         Peru
                                                             China                    Namibia              El Salvador
                                                             Japan                    Ghana                Gauetamala
                                                                                      Nigeria
                                                                                      Ivory Coast
                                                                                      Libya



                                                   www.essindia.com
Key Outsourcing Factors & ESS Practices
                                                                                               A SEI CMM Level 5 Company
                                                                                                 ISO 9001 2008 Certified


        Process Maturity                      Governance                           Security and IPR
        
        ISO 9001:2008 in 2009         Client engagement model and
       ISO 9001:2000 in 2002                                                    Dedicated security council
                                         relationship management
       ISO 9001 1994 in 1999                                                Safeguarded physical environment
                                       Service level agreement and
           CMM 5 in 2002                                                            Legal measures
                                         contract management and
          CMMI 3 in 2000                                                         Regular security audits
                                         Resource management
      Knowledge Management                                                   Continuous training to enhance
                                       Performance measurement
          Corporate Portal                                                          security awareness
                                         Financial management
   PMO and corporate management
           leadership group




        Human Resources                       Communication                            Infrastructure
        Global sourcing                        Onsite presence                 Corporate IT runs on ERP
    
    Multiple recruiting channels            High proficiency in English        Dedicated labs for the client
 Consistent investment in training         Formalized communication               Multiple sites back-up
   Performance-based reward                          protocols                         Multiple ISP
               system                    Industry standard communication     Large Bandwidth over Broadband
   Customized career dev plan                          tools                  Un interrupted electrical supply
                                              Flexible working hours
                                             Document templates and
                                                      guidelines




                                                    www.essindia.com
ADM Offerings
                                                                                                            A SEI CMM Level 5 Company
                                                                                                              ISO 9001 2008 Certified




                                                              Services
                        Application               Product                  Mobile             Web Development
                       Development              Development              Development


                     New App. Development     Design & Development         Android          Enterprise Content Management
Service Category




                                                                                       

                    Existing App.           Component Re-
                                                                           iOS             Multi tier Portals
                   Enhancement              engineering                    Blackberry
                                                                           Windows         E-commerce
                    App. Consolidation &    Component Design &                            Web 2.0 & Social Networking
                   Migration                Integration
                    Component               Testing
                   Development               Product Support
                    Maintenance




                                                                     www.essindia.com
Mobile Development
                              A SEI CMM Level 5 Company
                                ISO 9001 2008 Certified




           www.essindia.com
Mobile Service Spectrum
                               A SEI CMM Level 5 Company
                                 ISO 9001 2008 Certified




            www.essindia.com
Android Journey
                           A SEI CMM Level 5 Company
                             ISO 9001 2008 Certified




        www.essindia.com
Android Offering
                           A SEI CMM Level 5 Company
                             ISO 9001 2008 Certified




        www.essindia.com
Android Portfolio
                            A SEI CMM Level 5 Company
                              ISO 9001 2008 Certified




         www.essindia.com
Android Portfolio
                                              A SEI CMM Level 5 Company
                                                ISO 9001 2008 Certified


Security and Surveillance Application (SAS)




                         www.essindia.com
Android Portfolio
                                 A SEI CMM Level 5 Company
                                   ISO 9001 2008 Certified


 On Mobile Tutor(OMT)




              www.essindia.com
Android Portfolio
                                                                                       A SEI CMM Level 5 Company
                                                                                         ISO 9001 2008 Certified


                         On Mobile Tutor(OMT)


Solution:

We implemented a mobile widget for all major mobile OS to enable the mobile devices to receive live
lecture session. Application interface are optimize for user experience and usage flow.


Key features of SAS Solution:
     Joining multicast group to on going session video

      Real time question raising

     Record on going session for offline study

     Receiving important notification during live session

     Course registration and examination




                                               www.essindia.com
Android Portfolio
                                                                           A SEI CMM Level 5 Company
                                                                             ISO 9001 2008 Certified


  Platform Independent App development Framework - POC


Industry: Entertainment

Mobile Platform: iPhone, Android,, Blackberry

Business Objective:
 Support for application framework for writing once and publishing many times
 to help business to reduce costs and fast to market.

 Business Challenges:
• Rich user interface with gestures
• Application to be able to use native platform features like multimedia
  player, GPS, accelerometer
• Uniform corporate theme for application on all platform.




                                      www.essindia.com
Android Portfolio
                                                                                                                A SEI CMM Level 5 Company
                                                                                                                  ISO 9001 2008 Certified


     Platform Independent App development Framework - POC

 Solution:
 Implementation uses the platform specific web runtime (Webkit) to develop an native
 application. In key highlight of approach application UI and most of native features (70%) like
 Geo tagging; A/V playback are implemented using web runtime . Rest of native features
 (30%) are developed using native API like local database access; swipe gesture.


 Key features of PIAD Solution:
 Following are the features achieved using the respective support in Web runtime

Native Gallery application
                                             Approach using Android WebView+HTML5 Support
        Features
Gesture Support              Proposed to be implemented using Java script interfaces provided by web view. Webview
                             java scripts interfaces need to use native gesture support.
Local Database access        Proposed to be implemented using Java script interfaces provided by web view leveraging
                             HTML5 Database/Storage APIs.
Image/Video playback         Proposed to be implemented using HTML5 Canvas / video element

Geo tagging support          Proposed to leverage directly HTML5 GeoLocation APIs.

Rich dynamic Flash-like      Proposed to leverage directly HTML5 “2D Canvas and Animations” feature.
graphics, animations and
effects


                                                            www.essindia.com
Android Portfolio
                                                                      A SEI CMM Level 5 Company
                                                                        ISO 9001 2008 Certified


              Porting of Media Player Application


Industry: Media and Entertainment

Mobile Platform: Android

Business Objective:
The client wanted to port their custom application to v2.3 with enhanced
functionality of User Interface and replace deprecate API’s

Business Challenges:
Lots of deprecated API’s were used and enhanced user interface intact with
current functionalities.




                                     www.essindia.com
Android Portfolio
                                                                   A SEI CMM Level 5 Company
                                                                     ISO 9001 2008 Certified


                   Porting of Media Player Application

Solution:
 We implemented this solution after indentifying
deprecated API’s used and feature important to
integrate with media player application. UI, Audio
Manager and Intents specific functionality
released after following regress testing cycles.



Key features:
     Implemented new API’s of audio Manager
     for managing audio focus, auto pause
     & resume.
      Removed deprecated classes like
     intent Receivers & bundles.

     Improved UI with new Widgets




                                                www.essindia.com
Principles of Service Management
                                                                                        A SEI CMM Level 5 Company
                                                                                          ISO 9001 2008 Certified




                       Define the Job in detail                         Requirements



                       Break the Job Down                                  Design



                       Get the Right People Involved                     Resource
                                                                         Management



                       Estimate the Time and Costs                    Estimate Schedule
                                                                             Cost
Service Category




                       Communicate Efficiently                       Communication Plan



                       Manage Risk Properly                           Risk Management



                       Establish a Change Procedure                  Change Management



                       Agree on Acceptance Criteria                         Bar




                                                   www.essindia.com
Flexible Client Engagement Model
                                                                                 A SEI CMM Level 5 Company
                                                                                   ISO 9001 2008 Certified




                                                                      Fixed-
                         Managed
                                                                  Price, Fixed-
                         Services         Variable Model
 Engineering                                                           Time
   Resource          Leveraging ESS’s           Providing         Outsourcing
 Management          global teams and         flexibility to
                                                                  Leveraging on
                        world-class         client’s to drive
Helping clients to                                              ESS’s global teams
                        processes to      the project as per
 deal with short                                                    and domain
                     manage on-going       the requirement
 term resources                                                   knowledge to
                          software           by leveraging
     needs                                                         deliver fixed
                     engineering and      ESS’s global teams
                                                                   commitment
                       testing needs
                                                                      projects




   Client site          ESS site           ESS or Client site    ESS or Client site
Onshore/Offshore     Onshore/Offshore      Onshore/Offshore      Onshore/Offshore



                                        www.essindia.com
Criteria to select methodologies
                                                                                                   A SEI CMM Level 5 Company
                                                                                                     ISO 9001 2008 Certified




                   Test Driven Software Development
                   Feature Driven Development (FDD)
                   Prototype-to-Market Need
                   Uncertain or volatile requirements                                   Agile
                   Customer/Stakeholder involvement
                   Small Focused Teams of less than 5 Dev/Testers
                   Characterized by small frequent builds




                   Test Driven Software Development
                   Full development lifecycle
Service Category




                   Characterized by development methodologies and
                   QA Test processes                                                   Waterfall
                   Fixed scope and clear requirements
                   Liability
                   Large scale systems




                   Test Driven Software Development
                   Full development lifecycle
                   Characterized by development methodologies and
                   QA Test processes
                   Adjustable scope and requirements
                                                                                        ESSP
                   Iterations in different phases
                   Large scale systems




                                                                    www.essindia.com
ADM – Compliance & Benefits
                                                                      A SEI CMM Level 5 Company
                                                                        ISO 9001 2008 Certified




            Compliance                                Benefits
 Metrics based execution Management     Defined delivery metrics
 Schedule Compliance                    Reduced time to market
 Budget Adherence                       High ROI
 Defect Containment                     Better deliverable control through
 Resource Management                   web tool
 Customer Satisfaction index            Focus on re-usability reducing
 IPR Policies                          cycle times & cost
                                         Knowledge Management




                                   www.essindia.com
A SEI CMM Level 5 Company
                                                            ISO 9001 2008 Certified




                                 Thank You
                                 Devasis Roy
                              d.roy@essindia.co.in
Service Category




                   Eastern Software Systems Private Limited
                               www.essindia.com




                                       www.essindia.com

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Corporate Overview and Services

  • 1. Corporate Overview A SEI CMM Level 5 Company ISO 9001 2008 Certified  ESS was established in 1990 Global Footprints  ESS has 650+ customers in 25+ countries  200+ IT professionals in ESS  4000+ IT professionals in the Group  Technology Leaders First to web enable the ERP First to launch ERP on ASP model One of the first in India to work on Web 2.0 and Social Media  Top 10 product company in Asia – Frost & Sullivan Asia Africa Rest of the World  First Indian ERP company to achieve CMM Level 5 India, Noida (HQ ) Kenya Saudi Arabia Uganda USA  CMM Level 5, ISO 9001:2008 accredited UAE Tanzania France Oman Ethiopia Sweden Qatar DRC Mexico Kuwait Botswana Colombia Indonesia South Africa Peru China Namibia El Salvador Japan Ghana Gauetamala Nigeria Ivory Coast Libya www.essindia.com
  • 2. Key Outsourcing Factors & ESS Practices A SEI CMM Level 5 Company ISO 9001 2008 Certified Process Maturity Governance Security and IPR  ISO 9001:2008 in 2009 Client engagement model and  ISO 9001:2000 in 2002  Dedicated security council relationship management  ISO 9001 1994 in 1999  Safeguarded physical environment  Service level agreement and  CMM 5 in 2002  Legal measures contract management and  CMMI 3 in 2000  Regular security audits  Resource management  Knowledge Management  Continuous training to enhance  Performance measurement  Corporate Portal security awareness  Financial management  PMO and corporate management leadership group Human Resources Communication Infrastructure  Global sourcing  Onsite presence  Corporate IT runs on ERP  Multiple recruiting channels  High proficiency in English  Dedicated labs for the client  Consistent investment in training  Formalized communication  Multiple sites back-up  Performance-based reward protocols  Multiple ISP system  Industry standard communication  Large Bandwidth over Broadband  Customized career dev plan tools  Un interrupted electrical supply  Flexible working hours  Document templates and guidelines www.essindia.com
  • 3. ADM Offerings A SEI CMM Level 5 Company ISO 9001 2008 Certified Services Application Product Mobile Web Development Development Development Development New App. Development Design & Development  Android Enterprise Content Management Service Category     Existing App.  Component Re-  iOS  Multi tier Portals Enhancement engineering  Blackberry  Windows  E-commerce  App. Consolidation &  Component Design &  Web 2.0 & Social Networking Migration Integration  Component  Testing Development  Product Support  Maintenance www.essindia.com
  • 4. Mobile Development A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 5. Mobile Service Spectrum A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 6. Android Journey A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 7. Android Offering A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 8. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 9. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified Security and Surveillance Application (SAS) www.essindia.com
  • 10. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified On Mobile Tutor(OMT) www.essindia.com
  • 11. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified On Mobile Tutor(OMT) Solution: We implemented a mobile widget for all major mobile OS to enable the mobile devices to receive live lecture session. Application interface are optimize for user experience and usage flow. Key features of SAS Solution: Joining multicast group to on going session video  Real time question raising Record on going session for offline study Receiving important notification during live session Course registration and examination www.essindia.com
  • 12. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified Platform Independent App development Framework - POC Industry: Entertainment Mobile Platform: iPhone, Android,, Blackberry Business Objective: Support for application framework for writing once and publishing many times to help business to reduce costs and fast to market. Business Challenges: • Rich user interface with gestures • Application to be able to use native platform features like multimedia player, GPS, accelerometer • Uniform corporate theme for application on all platform. www.essindia.com
  • 13. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified Platform Independent App development Framework - POC Solution: Implementation uses the platform specific web runtime (Webkit) to develop an native application. In key highlight of approach application UI and most of native features (70%) like Geo tagging; A/V playback are implemented using web runtime . Rest of native features (30%) are developed using native API like local database access; swipe gesture. Key features of PIAD Solution: Following are the features achieved using the respective support in Web runtime Native Gallery application Approach using Android WebView+HTML5 Support Features Gesture Support Proposed to be implemented using Java script interfaces provided by web view. Webview java scripts interfaces need to use native gesture support. Local Database access Proposed to be implemented using Java script interfaces provided by web view leveraging HTML5 Database/Storage APIs. Image/Video playback Proposed to be implemented using HTML5 Canvas / video element Geo tagging support Proposed to leverage directly HTML5 GeoLocation APIs. Rich dynamic Flash-like Proposed to leverage directly HTML5 “2D Canvas and Animations” feature. graphics, animations and effects www.essindia.com
  • 14. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified Porting of Media Player Application Industry: Media and Entertainment Mobile Platform: Android Business Objective: The client wanted to port their custom application to v2.3 with enhanced functionality of User Interface and replace deprecate API’s Business Challenges: Lots of deprecated API’s were used and enhanced user interface intact with current functionalities. www.essindia.com
  • 15. Android Portfolio A SEI CMM Level 5 Company ISO 9001 2008 Certified Porting of Media Player Application Solution: We implemented this solution after indentifying deprecated API’s used and feature important to integrate with media player application. UI, Audio Manager and Intents specific functionality released after following regress testing cycles. Key features: Implemented new API’s of audio Manager for managing audio focus, auto pause & resume.  Removed deprecated classes like intent Receivers & bundles. Improved UI with new Widgets www.essindia.com
  • 16. Principles of Service Management A SEI CMM Level 5 Company ISO 9001 2008 Certified  Define the Job in detail Requirements  Break the Job Down Design  Get the Right People Involved Resource Management  Estimate the Time and Costs Estimate Schedule Cost Service Category  Communicate Efficiently Communication Plan  Manage Risk Properly Risk Management  Establish a Change Procedure Change Management  Agree on Acceptance Criteria Bar www.essindia.com
  • 17. Flexible Client Engagement Model A SEI CMM Level 5 Company ISO 9001 2008 Certified Fixed- Managed Price, Fixed- Services Variable Model Engineering Time Resource Leveraging ESS’s Providing Outsourcing Management global teams and flexibility to Leveraging on world-class client’s to drive Helping clients to ESS’s global teams processes to the project as per deal with short and domain manage on-going the requirement term resources knowledge to software by leveraging needs deliver fixed engineering and ESS’s global teams commitment testing needs projects Client site ESS site ESS or Client site ESS or Client site Onshore/Offshore Onshore/Offshore Onshore/Offshore Onshore/Offshore www.essindia.com
  • 18. Criteria to select methodologies A SEI CMM Level 5 Company ISO 9001 2008 Certified Test Driven Software Development Feature Driven Development (FDD) Prototype-to-Market Need Uncertain or volatile requirements Agile Customer/Stakeholder involvement Small Focused Teams of less than 5 Dev/Testers Characterized by small frequent builds Test Driven Software Development Full development lifecycle Service Category Characterized by development methodologies and QA Test processes Waterfall Fixed scope and clear requirements Liability Large scale systems Test Driven Software Development Full development lifecycle Characterized by development methodologies and QA Test processes Adjustable scope and requirements ESSP Iterations in different phases Large scale systems www.essindia.com
  • 19. ADM – Compliance & Benefits A SEI CMM Level 5 Company ISO 9001 2008 Certified Compliance Benefits  Metrics based execution Management  Defined delivery metrics  Schedule Compliance  Reduced time to market  Budget Adherence  High ROI  Defect Containment  Better deliverable control through  Resource Management web tool  Customer Satisfaction index  Focus on re-usability reducing  IPR Policies cycle times & cost  Knowledge Management www.essindia.com
  • 20. A SEI CMM Level 5 Company ISO 9001 2008 Certified Thank You Devasis Roy d.roy@essindia.co.in Service Category Eastern Software Systems Private Limited www.essindia.com www.essindia.com