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A software development company providing custom software solutions

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Eastern Software Systems Private Limited ( ESS), was established in 1990 and is now present in 27 countries and have the confidence of 700+ clients globally. ESS is a CMM Level 5 & ISO 9001:2008 …

Eastern Software Systems Private Limited ( ESS), was established in 1990 and is now present in 27 countries and have the confidence of 700+ clients globally. ESS is a CMM Level 5 & ISO 9001:2008 company. We have three core business domains:
1. Application Development & Support
2. ERP (ebizframe)
3. Total IT outsourcing


1. Application Development & Support ( ADM): Our forte encompasses the broad spectrum of businesses- whether driving electronic commerce, building custom applications, managing enterprise content, developing portal solutions, tailoring an existing software product, creating a Web 2.0 collaboration platform or enabling the mobile, our SEI-CMM Level 5 processes ensure cost- effective solutions delivered in minimal time frames ensuring maximum ROI for our clients. This is the domain where I see the opportunity between us.



2. ERP 'ebizframe' - ebizframe is a web-enabled ERP based on Oracle. It is multilingual, multi currency and multi company software based on Oracle 10g and Developer 2000. In addition to Windows, ebizframe also runs on Red Hat Linux. ebizframe offers you the best of functionality at the costs comparable to mid-range ERPs. Ebizframe has been successfully implemented across various 20+ industry verticals including Engineering, Chemicals, Textiles, Auto Ancillaries, Hospitality, Retail, FMCG, Mining etc.. It has also been successfully installed across diverse geographical locations in India, Africa, Middle East and S.E. Asia making it a globally acclaimed product.


3. Total IT Outsourcing: Under ESS’s TITO services, we provide management of your complete IT infrastructure. ESS provides comprehensive IT infrastructure management including availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications.

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  • 1. Corporate Overview A SEI CMM Level 5 Company ISO 9001 2008 Certified ESS was established in 1990 Global Footprints ESS has 650+ customers in 25+ countries 300+ IT professionals in ESS 4000+ IT professionals in the Group Technology Leaders First to web enable the ERP First to launch ERP on ASP model One of the first in India to work on Web 2.0 and Social Media Top 10 product company in Asia – Frost & Sullivan Asia Africa Rest of the World First Indian ERP company to achieve CMM Level 5 India, Noida (HQ ) Kenya Saudi Arabia Uganda USA CMM Level 5, ISO 9001:2008 accredited UAE Tanzania France Oman Ethiopia Sweden Qatar DRC Mexico Kuwait Botswana Colombia Indonesia South Africa Peru China Namibia El Salvador Japan Ghana Gauetamala Nigeria Ivory Coast Libya www.essindia.com
  • 2. Key Outsourcing Factors & ESS Practices A SEI CMM Level 5 Company ISO 9001 2008 Certified Process Maturity Governance Security and IPR ISO 9001:2008 in 2009  Client engagement model and ISO 9001:2000 in 2002  Dedicated security council relationship management ISO 9001 1994 in 1999  Safeguarded physical environment  Service level agreement and contract CMM 5 in 2002  Legal measures management and CMMI 3 in 2000  Regular security audits  Resource management Knowledge Management  Continuous training to enhance  Performance measurement Corporate Portal security awareness  Financial management PMO and corporate management leadership group Human Resources Communication Infrastructure  Global sourcing  Onsite presence  Corporate IT runs on ERP  Multiple recruiting channels  High proficiency in English  Dedicated labs for the client  Consistent investment in training  Formalized communication protocols  Multiple sites back-up  Performance-based reward system  Industry standard communication  Multiple ISP  Customized career dev plan tools  Large Bandwidth over Broadband  Flexible working hours  Un interrupted electrical supply  Document templates and guidelines www.essindia.com
  • 3. Industry Experience A SEI CMM Level 5 Company ISO 9001 2008 Certified Retail & Transportation Trading Telecom Hi Tech e- Healthcare Business GovernanceService Category We Serve Financial Manufacturing Services Auto Consulting Oil & Gas www.essindia.com
  • 4. ESS Skill Set Matrix A SEI CMM Level 5 Company ISO 9001 2008 Certified Team Size Team capability 7% bench resources 12% System Architect 45 team leads, project managers 15% Senior Programmer Analyst Experience 30% Senior Programmer Average 5 years IT industry experience 43% Intermediate/Junior Programmer PM level has 8+ years PM experience Database LAMP Oracle MS SQL Server LinuxService Category MySQL Red Hat MS PosgreSQL Fedora Cent OS Tech Sybase SQL Apache SharePoint Java PL/SQL My SQL, MS CRM OS Stored procedure Postgre SQL Core Java Trigger Php Net 3.0/4.0. JDBC/ Windows view Perl Web Service Linux sequence Python C# XML, AJAX Android function ESS Framework VB.NET UML, HTML iOS Building Database CakePHP/Zend ASP.NET Java Script Redhat Linux Tuning WordPress Smart Client Solaris Backup Drupal/Joomla/ Struts/ HP Unix Data Recovery Visual Studio Dolphin/ROR Spring Perl Disaster Recovery 2003/ Flex Oracle AS Sco Unix Troubleshooting 2005 www.essindia.com
  • 5. ESS Offerings A SEI CMM Level 5 Company ISO 9001 2008 Certified Software Services IT ADM Services ERP Services OutsourcingService Category  Application Development  Consulting  Product Development  Implementation of ebizframe  Support  Mobile Development  Implementation of ebizframe NEO  Maintenance  Web Development & Web 2.0 www.essindia.com
  • 6. ADM Offerings A SEI CMM Level 5 Company ISO 9001 2008 Certified Services Application Product Mobile Web Development Development Development Development New App. Development Design & Development  Android Enterprise Content ManagementService Category     App. Enhancement  Re-engineering  iOS  Multi tier Portals  Blackberry  App. Consolidation  Component Design  Windows  E-commerce  Application Migration  Testing  Web 2.0 & Social Networking  Component dev.  Product Support  Maintenance www.essindia.com
  • 7. Flexible Client Engagement Model A SEI CMM Level 5 Company ISO 9001 2008 Certified Managed Fixed- Services Variable Model Price, Fixed-Time Engineering Leveraging ESS’s Providing Outsourcing Resource Management global teams and flexibility to Leveraging on world-class client’s to drive ESS’s global teamsHelping clients to processes to the project as per and domain deal with short manage on-going the requirement knowledge to term resources software by leveraging deliver fixed needs engineering and ESS’s global teams commitment testing needs projects Client site ESS site ESS or Client site ESS or Client site Onshore/Offshore Onshore/Offshore Onshore/Offshore Onshore/Offshore www.essindia.com
  • 8. Mobile Development A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 9. Mobile Service Spectrum A SEI CMM Level 5 Company ISO 9001 2008 Certified www.essindia.com
  • 10. Principles of Service Management A SEI CMM Level 5 Company ISO 9001 2008 Certified  Define the Job in detail Requirements  Break the Job Down Design  Get the Right People Involved Resource Management  Estimate the Time and Costs Estimate Schedule CostService Category  Communicate Efficiently Communication Plan  Manage Risk Properly Risk Management  Establish a Change Procedure Change Management  Agree on Acceptance Criteria Bar www.essindia.com
  • 11. Criteria to Select Methodologies A SEI CMM Level 5 Company ISO 9001 2008 Certified Test Driven Software Development Feature Driven Development (FDD) Prototype-to-Market Need Uncertain or volatile requirements Agile Customer/Stakeholder involvement Small Focused Teams of less than 5 Dev/Testers Characterized by small frequent builds Test Driven Software Development Full development lifecycleService Category Characterized by development methodologies and QA Test processes Waterfall Fixed scope and clear requirements Liability Large scale systems Test Driven Software Development Full development lifecycle Characterized by development methodologies and QA Test processes Adjustable scope and requirements Iterations in different phases ESSP Large scale systems www.essindia.com
  • 12. ADM – Compliance & Benefits A SEI CMM Level 5 Company ISO 9001 2008 Certified Compliance Benefits Metrics based execution Management  Defined delivery metrics Schedule Compliance  Reduced time to market Budget Adherence  High ROI Defect Containment  Better deliverable control through Resource Management web tool Customer Satisfaction index  Focus on re-usability reducing IPR Policies cycle times & cost  Knowledge Management www.essindia.com
  • 13. ERP : 360° Offering A SEI CMM Level 5 Company ISO 9001 2008 Certified ebizframe BI & ebizframe Reporting Tool NEO XLenz Management Dashboard Portal www.essindia.com
  • 14. ebizframe – ERP on Oracle A SEI CMM Level 5 Company ISO 9001 2008 Certified CRM Value Add’s Procurement  Corporate Portal Materials management Human Resource Information  Management System (HRIS) Financials Dashboard - MDB Manufacturing Statutory Requirements  BI Tool -Xelenz ERP Security and administration www.essindia.com
  • 15. Ebizframe NEO – ERP on LAMP A SEI CMM Level 5 Company ISO 9001 2008 Certified• Open source technology.• Database: MySql• Languages, Technology Used: PHP, Java, Java-Script, HTML, XML, COM• Architecture: Three-tier Client/Server-based application• Fully web enabled, light band-width user• Open source technology hence no licensee purchase require.• Customizations is very easy in comparison to D2K• Manage Multiple locations• Direct TCP / IP Remote Login www.essindia.com
  • 16. A SEI CMM Level 5 Company ISO 9001 2008 Certified Thank You Devasis Roy d.roy@essindia.co.inService Category Eastern Software Systems Private Limited www.essindia.com www.essindia.com

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