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BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
BeCommerce Facts & Figures 2011
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BeCommerce Facts & Figures 2011

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Patricia Ceysens, Voorzitter BeCommerce …

Patricia Ceysens, Voorzitter BeCommerce

e-Commerce in Belgïe kent de grootste boom van Europa.

BeCommerce, de Belgische vereniging voor e-commerce, is trotse partner van deze E-shop Expo beurs en laat zijn cijfers BeCommerce Facts & Figures 2011 kennen.

Een primeur voor deze beurs. Get surprised!

Published in: Business, Economy & Finance
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  • Je opmerkingen kan je hier per slide kwijt.Groetjes,Stijn
  • Transcript

    • 1. BeCommerce Figures & Trends 2012: ECOMMERCE IN BELGIUMPatricia CeysensPresident of the Board of Directors
    • 2. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 2
    • 3. BACK TO THE FUTURE The future of shopping1900 1950 2000
    • 4. BACK TO THE FUTURE The future of shopping1900 1950 2000
    • 5. BACK TO THE FUTURE The future of shopping1900 1950 2000
    • 6. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 6
    • 7. Distance selling ProfileBelgian company vs. Foreign company 7
    • 8. Distance selling ProfileDistance sales vs. Traditional sales 8
    • 9. Distance selling ProfilePure player vs. Multichannel player 9
    • 10. Distance selling Profile Share of distance selling in total turnover The share of the distance selling in totalbusiness turnover is higher in the last two years 10
    • 11. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 11
    • 12. Payment methods Pure players Credit cards Debit cardsDirect Banking E-wallet Mobile PaymentPrepaid Cards / Vouchers 12
    • 13. Payment methods All distance sellers Credit cards Debit cardsDirect Banking E-wallet Mobile PaymentPrepaid Cards / Vouchers 13
    • 14. Payment methodsAverage amount per order 14
    • 15. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 15
    • 16. Delivery methods Delivery to the end userIncrease in delivery by private transport services 16
    • 17. Delivery methodsLogistics service provider 2 out of 3 distance sellers has Bpost as a logistics service provider 17
    • 18. Delivery methods Time slot deliveryTime slot delivery methods are still emerging 18
    • 19. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 20
    • 20. Communication mixAll distance sellers 2011 21
    • 21. Social mediaFacebook is the most important social media for All distance sellers 2011 50% of the distance sellers. 22
    • 22. Facebook commerce All distance sellers 201128% of all distance sellers are already engaged in Facebook commerce. 23
    • 23. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 24
    • 24. OpinionsThe Belgian distance selling market will continue to grow in the next 2 years 25
    • 25. OpinionsThe competition with foreign distance selling companies will increase in the next 2 years 26
    • 26. OpinionsThe internet will become the main ordering method in the next 2 years 27
    • 27. OpinionsThe Belgian legislation prevents the growth of my distance selling activities 28
    • 28. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 29
    • 29. Top products Year Over YearTOP 5 is:(1) Electronics,(2) Home & garden,(3) Clothing,(4) Entertainment(5) Hard & software 30
    • 30. ContentIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellers NEW since 2011TOP productsMobile commerceEmployment 31
    • 31. Mobile commerce Reasons not to start with mobile commerceEngaged in mobile commerce? 15% does M-commerce, 50% is planning to Period to start with mobile commerce 32
    • 32. Mobile commerce 2011Non-users mainly have other priorities 33
    • 33. Mobile commerceMobile application vs. Mobile website 34
    • 34. Mobile commerceSupported Operating Systems for mobile application When distance sellers are engaged in mobile commerce via a mobile application, iOS from Apple is always supported. 35
    • 35. Mobile commerce The share of mobile commerce in the total turnover of distance selling 2011 Mobile commerce is already 2,6% of the total turnover of distance sellers.The average amount (incl. VAT) per mobileselling order in 2011 The share (%) of orders placed by mobile commerce in the total number of orders placed by distance selling 2011. 2,7% 36
    • 36. Mobile commerce Top products 37
    • 37. Mobile commerceReason to start with mobile commerce M-commerce is expected to generate additional e- business 38
    • 38. Mobile commerce IT development & ResultsInternal vs External IT development Results of mobile commerce are satisfying 39
    • 39. InhoudIntroductionDistance selling figures and profile 2011Payment methodsDelivery methodsCommunication mixOpinions of the Belgian distant sellersTOP productsMobile commerceEmployment 40
    • 40. EUROPA= ,
    • 41. Employment Needed profiles53,5% of the distance sellers has plans to hire new employees this year, mainly online marketeers. 42
    • 42. Questions? Patricia CeysensPresident of the Board of Directors patricia.ceysens@becommerce.be twitter.com/becommerce www.becommerce.be 43

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