How to manage reviews and                                                ratings                                          ...
Welcome to Eshopbox Wiki  What you will learn here  ▪     What does managing your reviews and ratings mean  ▪     Why to m...
1                         What does managing your                         reviews and ratings meanA Eshopbox Wiki producti...
What does managing your reviews and ratings mean  ▪     A review is an analysis and evaluation of a product available on y...
2                    Why to manage your reviews                            and ratingsA Eshopbox Wiki production. © All Ri...
Why to manage your reviews and ratings  ▪     To maintain your reviews and ratings in an organized manner  ▪     To improv...
3                    How to manage your reviews                            and ratingsA Eshopbox Wiki production. © All Ri...
How to manage your reviews and ratings  Step 1:  ▪ Log in to your Eshopbox site control panel with your Eshopbox login Id ...
How to manage your reviews and ratings  Step 2:  ▪ This will direct you to the ‘Manage Your Reviews’ page  ▪ ‘Manage Your ...
How to manage your reviews and ratings  Step 3:  ▪ To view more reviews, you can navigate to other pages by clicking on   ...
How to manage your reviews and ratings  Step 4:  ▪ To change the status of a review, place your cursor on that review and ...
How to manage your reviews and ratings  Step 5:  ▪ Now you will be redirected to the ‘Update review status’ page  ▪ Select...
How to manage your reviews and ratings  Step 6:  ▪ An approved review will be visible on your store  ▪ You can view review...
Good to know  ▪     Reviews and ratings can be given by the visitors for any product on        your eshopbox site  ▪     Y...
For More Support                   Wiki : A collection of illustrative presentations which will guide you in a            ...
Upcoming SlideShare
Loading in...5
×

How to manage reviews and ratings

320

Published on

This presentation is for the Eshopbox owners that how they can manage reviews and ratings on their Eshopbox.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
320
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

How to manage reviews and ratings

  1. 1. How to manage reviews and ratings Category: Store PromotionEshopbox Wiki for Store Owners
  2. 2. Welcome to Eshopbox Wiki What you will learn here ▪ What does managing your reviews and ratings mean ▪ Why to manage reviews and ratings for your products ▪ How to manage reviews and ratings for your productsA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  3. 3. 1 What does managing your reviews and ratings meanA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  4. 4. What does managing your reviews and ratings mean ▪ A review is an analysis and evaluation of a product available on your store by a person visiting your store ▪ Rating a product means classifying and ranking them based on a comparative assessment of it’s quality, standard and performance ▪ Managing your reviews means maintaining and updating the reviews of all the products available on your storeA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  5. 5. 2 Why to manage your reviews and ratingsA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  6. 6. Why to manage your reviews and ratings ▪ To maintain your reviews and ratings in an organized manner ▪ To improve your online store according to your reviews and ratings ▪ It is easier to locate and manage reviews and ratingsA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  7. 7. 3 How to manage your reviews and ratingsA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  8. 8. How to manage your reviews and ratings Step 1: ▪ Log in to your Eshopbox site control panel with your Eshopbox login Id and password ▪ Select ‘Reviews’ from the ‘Manage’ drop down menu Manage Tab Reviews LinkA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  9. 9. How to manage your reviews and ratings Step 2: ▪ This will direct you to the ‘Manage Your Reviews’ page ▪ ‘Manage Your Reviews’ page contains a list of all the reviews and ratings given by visitors for the available products on your store Manage your reviews page Listing of all ReviewsA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  10. 10. How to manage your reviews and ratings Step 3: ▪ To view more reviews, you can navigate to other pages by clicking on respective page number Page numberA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  11. 11. How to manage your reviews and ratings Step 4: ▪ To change the status of a review, place your cursor on that review and select ‘Update status’ from the ‘Actions’ drop down menu Review Action drop downA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  12. 12. How to manage your reviews and ratings Step 5: ▪ Now you will be redirected to the ‘Update review status’ page ▪ Select either ‘approve’, ‘pending’ or ‘disapprove’ from the drop down menu Update review ▪ Click on the ‘Save & Exit’ button to update the changes status page Click here Update statusA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  13. 13. How to manage your reviews and ratings Step 6: ▪ An approved review will be visible on your store ▪ You can view reviews by filtering them according to date or status Filter according to status Filter according to dateA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  14. 14. Good to know ▪ Reviews and ratings can be given by the visitors for any product on your eshopbox site ▪ You can change the status of a review at any point of time ▪ A disapproved status will not be visible on your eshopbox site ▪ Changes made to any of the reviews on your store must be timely updatedA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  15. 15. For More Support Wiki : A collection of illustrative presentations which will guide you in a step by step manner to answer your store related queries Knowledgebase : A repository of detailed articles that provide you with in depth information about running your store and understanding the process involved Forum : An open community for Store owners to share and discuss everything about Eshopbox. Get real and practical solutions to most of your problems Blog : A rich source of Tips, Articles and Announcements that keep you updated about the latest happening and techniques to enhance your art of selling online Ask a question : Find simple answers to complex questions through our experts. For any further assistance, mail us at support@eshopbox.comA Eshopbox Wiki production. © All Rights Reserved at BoxBeat Technologies Pvt. Ltd.
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×