The Mobile Library at UCD: achievements and plans. Authors: Samantha Drennan, Joshua Clark

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Presentation given at the AGI/LIR symposium on mobile technologies, Dublin, November 22nd 2012

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The Mobile Library at UCD: achievements and plans. Authors: Samantha Drennan, Joshua Clark

  1. The Mobile Library at UCD:Achievements & Plans Samantha Drennan Josh Clark Head of Library Information Technology Outreach Librarian An Leabharlann, An Coláiste UCD Library Ollscoile, Baile Átha Cliath
  2. Overview• Achievements to date• Plans… our approach• Mobile Library website• Statistics: Desktop v Mobile
  3. Achievements• UCD Mobile App – Library Catalogue – Map – Open Hours• Mobile Catalogue• Mobile Web• QR Codes used to provide additional information on Library services• iPad for Library Roving Service
  4. Connecting with our users…
  5. Plans…• Mobile devices are connecting everything• In 2012 over 50% of all Web access was being done via handhelds*• Gartner predicts that by 2013 mobile phones will overtake PCs as the most common Web access device worldwide• By 2015 over 80% of the handsets sold in mature markets will be smartphones• Mobile Strategy• Continue to develop… * Ericsson study
  6. The Mobile Website• 2010 – 2011: New library website designed & implemented in a CMS environment• Chose to pare mobile version down to essential information
  7. The Essentials– Opening hours– Library branch info– Contacts– Assistance while in the Library (IT, borrowing info)– Off-campus access queries– Visitor info– News– The Library Catalogue
  8. Branding•Impetus to have consistent look andfeel•All web components to blendgenerally with website scheme
  9. Some Statistics Pageviews September 2011 – August 2012mobile main homepage % mobilehomepage15,423 829,215 1.8 October 2012mobile main homepage % mobilehomepage4,390 115,850 3.7
  10. Pageviews – Opening Hrs September 2011 – August 2012 mobile main website % mobile 9,740 47,229 17.1 October 2012 mobile main website % mobile 2,292 4,995 31.5
  11. Total Mobile Visits September 2011 – August 2012Visits to ANY TOTAL visits % mobilepage from amobile device19,787 630,409 3.14 October 2012mobile main website % mobile4,966 83,269 5.96
  12. Statistics - conclusions•A slight upward trend in mobileaccess•Some webpages well-used in thisenvironment (essential info)•Need more analysis of statistics todetermine where our opportunities lie
  13. Challenges• The display issue• Some pages are mirrored, some not• Branding• Are mobile users making an impact?
  14. THANK YOUSamantha DrennanHead of LibraryInformation Technologyemail: samantha.drennan@ucd.ieJosh ClarkOutreach Librarianemail: joshua.clark@ucd.ie

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