Reorganising to Succeed

Peter Hickey
University College Dublin
LILAC: Parallel Session: 11.45-12.15: 26 March 2013
UCD image full screen. Add in

7 Colleges
Top 30
Target

Campus
Consolidation
& Development
2 new libraries
Library Strategy 2010-2014
The mission of UCD Library is to organise the University’s
information to inspire engagement an...
Library Executive

Client
Services

Collection
Services

Research
Services

Planning
& Admin

Special
Collections
5 Libraries
Reader
Services

Floor
Services

Academic
Services x 2
STM & HSS

Facilities

Client
Services
Economic Downturn

Budget:
Staffing:

28.7% since 2008
17%

(30% reduction in Librarian team)
13 Liaison librarians
Research
Services

Client
Services

Collection
Services

Planning
& Admin

3

6

3

1
Collection
Development

Information
services:
- Desk support
- Consultations
- Guides

Liaison with
Schools &
academics

N...
Workshops
& Away
days
Information
literacy
sustainability

Collections
role

Individual
interests

Challenges
with
Liaison...
Workshops
& Away
days
Information
literacy
sustainability

Collections
role

Individual
interests

Challenges
with
Liaison...
College Liaison Librarian Role
College Relationship
• Develop and manage
• Advocate and promote

• Identify opportunities ...
College Liaison Librarian Role
Teaching & Learning
• Develop Library strategy to support
university T&L agendas

• Develop...
Lead Responsibilities
• Welcome &
Orientation

• PBL/EBL

• Learning Support
Menu

• Systematic &
Literature reviews

• E-...
UCD Education Strategy
Implementation plan
Academic Buy in
Deputy Registrar
Academic Workshop
Graduate Diploma in University
Teaching & Learning feedback

Teaching &...
Review of current practice
College breakdown
College Breakdown
250

200

150

All other Levels

100

UG

50

0
Agriculture, Arts & Celtic
Food Scienc...
Level breakdown
Information Skills by Level 2011/12

Level 1
Level 2
Level 3
Level 4
Level 5
Other
Type of Session
400

345

350

315
300

271
248

250

223
203

200

182
136

150

96

100

89

50

2

8

2008/9

2009/10

...
For
Whom?
2012 CONUL National
Survey on Academic opinion

98%

88.6%

80.6%

60%
New
Shopping Basket
With whom?
Reusable learning
When?
objects
(tutorials, videos, guides
, games, quizzes, hando
Identify...
Learning
Learning Support Support Menu

Strategy
Learning
Support
Menu

Resources
Suite
Documents

Learning Needs

Retriev...
Our Guiding Principles
a. Focus on programme
b. Engage with core modules only
c. A curriculum driven process
d. Focus on c...
• Role of the professional Librarian
• Effectiveness of relationship role
• Concerns over workloads
• Loss of subject expe...
• Bringing five teams
together
• Office moves
• Timelines & prioritisation

• Managing Semester 1
• Relationship
responsib...
Questions?

Thank you,
Peter Hickey
Reorganising to Succeed
Reorganising to Succeed
Reorganising to Succeed
Reorganising to Succeed
Reorganising to Succeed
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Reorganising to Succeed

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Presented by Peter Hickey, Head of Client Services, University College Dublin Library, Dublin, Ireland at LILAC (Librarians' Information Literacy Annual Conference), Manchester, England, March 25-27, 2013.

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  • 300 million campus development projectThe Times Higher Education World University Rankings show continued improvement in the position of University College Dublin and place the university at 108 for 2008.  This represents a climb of 69 places since 2007 and a leap of 111 places since 2006.2010: Into top 100 at 94.2012:QS World University Rankings, UCD 131, up from 134 in 2011. 2012: Since breaking into the Top 100 in the world in 2010, UCD has seen a steady decline, from 94th to 159th, to this year’s rank of 187th.
  • Key observation is that we provide more support for the postgrad progs over undergrads.
  • 2 trends which are interesting. Coorelation between information skills delivery and the professionally accreditated schools. (and potentially between site libraries and service)Health Med 53Nurs 99Sphpps 63ArchitectureVet
  • This is very interesting.13 hrs to second level. 165 hrs to undergrad and 316 to everything else.
  • 98% surveyed worked with library staff because they wanted their students to be able to find, evaluate and use good quality sources in their assignments. 60% indicated that their module had explicit learning outcomes relating to information seeking and evaluation skills 88.6% felt that the intervention resulted in improvement in the quality of sources used by students in projects. 80.6% would like to be able to draw on a range of information literacy resources (tutorials, videos, etc) that they can use in their own teaching.
  • Reorganising to Succeed

    1. 1. Reorganising to Succeed Peter Hickey University College Dublin LILAC: Parallel Session: 11.45-12.15: 26 March 2013
    2. 2. UCD image full screen. Add in 7 Colleges
    3. 3. Top 30 Target Campus Consolidation & Development 2 new libraries
    4. 4. Library Strategy 2010-2014 The mission of UCD Library is to organise the University’s information to inspire engagement and learning, to enable its use in promoting research and innovation, and to contribute to the preservation of Irish cultural heritage. It is the vision of UCD Library to be the University’s centre for information and knowledge management services and expertise, creating dynamic environments that inspire learning, catalyse innovation, and enable the creation of new knowledge. UCD Library UCD Library is the University’s organisational knowledge centre and, as such, the heart of a dynamic knowledge enterprise and a key to its success. In supporting the University’s mission, it also embraces UCD’s core values of excellence (Ad Astra) and its commitment to equity and fairness (Comhthrom Féinne).
    5. 5. Library Executive Client Services Collection Services Research Services Planning & Admin Special Collections
    6. 6. 5 Libraries
    7. 7. Reader Services Floor Services Academic Services x 2 STM & HSS Facilities Client Services
    8. 8. Economic Downturn Budget: Staffing: 28.7% since 2008 17% (30% reduction in Librarian team)
    9. 9. 13 Liaison librarians Research Services Client Services Collection Services Planning & Admin 3 6 3 1
    10. 10. Collection Development Information services: - Desk support - Consultations - Guides Liaison with Schools & academics New Skills E-Learning Social media Subject Experti se Accreditation s Annual reports Promotions Research Services: Institutional Repository Bibliometrics G.I.S. Datasets
    11. 11. Workshops & Away days Information literacy sustainability Collections role Individual interests Challenges with Liaison model Expert in everything School V Library balance Consensus Workload & work arounds Ownership
    12. 12. Workshops & Away days Information literacy sustainability Collections role Individual interests Challenges with Liaison model Expert in everything School V Library balance Consensus Workload & work arounds Ownership
    13. 13. College Liaison Librarian Role College Relationship • Develop and manage • Advocate and promote • Identify opportunities to collaborate • Represent College/school perspectives to help inform library decision making
    14. 14. College Liaison Librarian Role Teaching & Learning • Develop Library strategy to support university T&L agendas • Develop, coordinate and deliver teaching supports • Develop resource toolkits and online supports • Develop specialist skills in thematic areas • Develop expertise in best pedagogical practice.
    15. 15. Lead Responsibilities • Welcome & Orientation • PBL/EBL • Learning Support Menu • Systematic & Literature reviews • E-Learning • Reference management • Measurement & Assessment • Task & Finish Projects • Plagiarism • Games for learning • Learning journals, social media
    16. 16. UCD Education Strategy Implementation plan
    17. 17. Academic Buy in Deputy Registrar Academic Workshop Graduate Diploma in University Teaching & Learning feedback Teaching & Learning Committees Programme Boards
    18. 18. Review of current practice
    19. 19. College breakdown College Breakdown 250 200 150 All other Levels 100 UG 50 0 Agriculture, Arts & Celtic Food Science Studies & Veterinary Medicine Business & Law Engineering & Architecture Health Sciences Human Sciences Sciences
    20. 20. Level breakdown Information Skills by Level 2011/12 Level 1 Level 2 Level 3 Level 4 Level 5 Other
    21. 21. Type of Session 400 345 350 315 300 271 248 250 223 203 200 182 136 150 96 100 89 50 2 8 2008/9 2009/10 6 4 0 Lectures Workshop 2010/1 One to one Other 2011/2
    22. 22. For Whom?
    23. 23. 2012 CONUL National Survey on Academic opinion 98% 88.6% 80.6% 60%
    24. 24. New Shopping Basket With whom? Reusable learning When? objects (tutorials, videos, guides , games, quizzes, hando Identify Need Conversation with uts, etc.) Librarian Target core modules Samples (Learning objectives, assessment ideas) strategy Which module? Retrieving When Evaluating Level Communicating Online Self-directed Mappingwhat Level? At competencies Learning Support Menu: options for supporting needs Librarian Expected Facilitated Explicitly taught Academic/Tutor Led Encouraged Required Evaluated Needs assessment
    25. 25. Learning Learning Support Support Menu Strategy Learning Support Menu Resources Suite Documents Learning Needs Retrieving Evaluating My students need to develop skills on Avoiding Plagiarism Copyright Compliance Reference Software Citing Sources Bibliometrics Susan Boyle 2013 Communicating Writing a thesis Research Susan Boyle 2013 Repository Writing an assignment
    26. 26. Our Guiding Principles a. Focus on programme b. Engage with core modules only c. A curriculum driven process d. Focus on consultation over delivery e. Focus on quality over quantity f. Encourage self directed learning g. Develop measures to gauge learning h. Support model which is flexible and customisable
    27. 27. • Role of the professional Librarian • Effectiveness of relationship role • Concerns over workloads • Loss of subject expertise
    28. 28. • Bringing five teams together • Office moves • Timelines & prioritisation • Managing Semester 1 • Relationship responsibilities • Lead Responsibilities • New Service model
    29. 29. Questions? Thank you, Peter Hickey
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