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How KLM creates its own communication channel on Twitter

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April 2010. #klm #iceland #ashtag

April 2010. #klm #iceland #ashtag


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  • 1. #KLM #Iceland #ashtag www.erwinblom.nl Tuesday, April 20, 2010
  • 2. How KLM has created its own channel on Twitter to inform and help. The difference with a blog? KLM is part of the conversation. That way the communication is much more effective. Tuesday, April 20, 2010
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