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Class Expectations for Online Communication By Erin C . Markus EdTech 521 Fall 2009
What is Online Communication? Online communication is when a person “talks” to other people using the internet as a tool for communication. This may be between two people back and forth, or a large group of people at one time.
What can we use for Online Communication? Online communication tools may be: E-mail Instant Messaging Chat rooms Blogs Texting on phones or PDA’s Social Networking Sites (Facebook, MySpace)
Netiquette? What is Netiquette? It is not just a silly word. Let’s break it down: Net= Network Etiquette= proper ways to handle oneself Net + Etiquette = Netiquette!
Why would we use Netiquette? Do you sit properly at the dinner table? Do you shake hands with somebody new? When you speak to someone, do you want them to understand your words and feelings? Did you learn to say “please” and “thank you” as a child? When you run into someone, do you say “excuse me?”
Why do we use Netiquette? Did you answer “Yes” to all of the previous questions? If so, you have learned how to use “Etiquette” when in society. Netiquette works the same way.
Why do we use Netiquette? Just like using proper etiquette while around others, it is equally important to use proper “netiquette” when operating in an online environment. In the following slides, you will learn more about how Netiquette works and see some examples of good and bad Netiquette.
Please don’t YELL at me!! Just like in face-to-face communication, it is possible to yell at someone using the internet. In online communication, YELLING AT SOMEONE IS WHEN YOU WRITE IN ALL CAPITALS!!
Please don’t YELL at me! You can use capitals when emphasizing a word. Example: I can’t believe you bought the car AND the stereo all in one day. This would be YELLING: I CAN’T BELIEVE YOU BOUGHT THE CAR AND THE STEREO ALL IN ONE DAY!
Emoticons What is an emoticon? Emo= Emotion Icon= Computer generated symbol Emotions + Icons = Emoticons
Why we use Emoticons Emoticons can be used when having an informal conversation with a person or group. Using emoticons tells the other readers how you are feeling while you are typing.
Examples of Emoticons Some Emoticons can be computer generated.
Examples of Emoticons Some Emoticons you can generate yourself. :) Happy :P Tongue out :( Sad <3 Love ;) Wink :O Shock :D Big Grin :/ Annoyed
Acronyms Acronyms are capital letters put together to represent a longer phrase. Acronyms are used in many different forms of communication, some informal and some formal. It is important to learn the difference between formal and informal use of acronyms.
Formal Acronyms Formal acronyms are generally used in work, medical, or school settings to represent names of places, procedures, or products. Examples: RNLT: Report no later than EOD: End of Day ASAP: As soon as Possible NYC: New York City
Informal Acronyms Informal acronyms are most commonly seen in online communication for fun and not related to official circumstances. Examples: LOL: Laugh Out Loud ROFL: Rolling On Floor Laughing TTYL: Talk To You Later OMG: Oh, My Goodness!
Emoticon and Acronym Usage Okay Not Okay E-mail between friends Online chat rooms for fun Texting between friends Instant Messaging between friends Informal conversations between group members in a class Informal conversation with classmates or teachers In an official assignment that must be turned in When communicating an important issue with your teacher or administrators When having a group conversation that will be submitted for grading When your entire group agrees the time is not right for using these (serious talk)
Watch what you say! When you are talking in an online conversation, you need to be careful about how you word things and what you say. It is very easy to mis-understand others words because you may not understand their feelings at the time. Tip: Read the sentence back to yourself, if it does not sound polite to you, then it definitely will not to the reader on the other end.
When working in a group… Do not dominate the conversation Keep conversation open-ended so others can input their opinions Do not be quick to judge others comments, ask them questions if you are confused Make sure everybody is included in the conversations and reference other’s statements in your own Use proper formal and informal Netiquette and know when to differentiate the two
Netiquette + Learning = Fun When the rules of Netiquette and online communication are followed, learning can be a fun experience. Enjoy using the technology of today, but remember these important tips.