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The Business of People in the Experience Economy

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This presentations shares the 5 things businesses HAVE to do in order to work with people in the Experience Economy.

This presentations shares the 5 things businesses HAVE to do in order to work with people in the Experience Economy.

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    The Business of People in the Experience Economy The Business of People in the Experience Economy Presentation Transcript

    • The Business of People In the Experience Economy Presented by Erik Vermeulen. Herding Cats
    •  
    • Commodity Economy People = Tools to get job done Repetition SA: Soweto Uprising Focus on Consumers
    • Financial Economy Money = Power “ Yuppies” People used to create wealth for others Power Dressing
    • Knowledge Economy Knowledge = Power Sell it Consumers develop conscience
    • Experience Economy Relationships = Power Different & Unique High Tech = High Touch More Ever-changing
    •  
    • Rupert Murdoch, Chairman and CEO News Corporation November 2007 “ We’ve got to find new ways and new business models to find revenue. Or else the world is going to be owned by Google”
    •  
    •  
    • Experience People
      • Here Rests
      • (your name)
      • 1965 - whenever
      • He would have done really cool stuff, but his boss wouldn’t let him.
    • “ The Challenge... People ...we all face is to create an environment where people can reach their dreams” Jack Welch
    • The future rests on a few... People
      • Most talented bankers are twice as productive
      • Top software developers are worth 5 times the average
      • Top quartile sales people worth 14 times the average
    • Experience People Company
    • 56% of UK Managers are checking into work by phone or e-mail while away on holiday.
    • 33% of all workers earning more than £ 60 000 have sacrificed family life to do so. UK Wealth Watch survey, Lloyds TSB
    • Only 2% of women giving birth want to go back full-time. 66% go back for money 88% want subsidised childcare But only 8% of companies provide it!!!
    • 33% of Managers say companies don’t do enough to help workers find a balanced life. Management Today – 6000 people.
    • Companies that help their staff members juggle home and work lives are rewarded with ‘significant’ levels of improved performance.
    • Explain in 3 minutes to a 10 year-old why your business is so exciting, and why your company makes all the difference to people’s daily living.
    • Experience People Company Markets
    • Markets rule Governments follow
    • Police vs Security Bill Gates vs Fort Knox Dubai vs The World
    • Lead, Team, or GET OUT OF THE WAY!!!
    • 5 Pillars of the People-Business in the Experience Economy
    • Engagement Behaviour Senses Thought Processes Motivation
    • Engagement Motivation
      • Making numbers
      • Getting to the Top
      • Famous
      • Wealthy
      • Powerful
      • Others want what you’ve got
      • Others copy you
      • People offer you more for doing less
      • Good Health
      • Knowing my friends
      • Being Loved & Appreciated
      • Helping others
      • Green Issues
      • Safety and Harmony
      • Time and Money to do what I enjoy
      • Not having to worry about Money
    • Occasionally things go wrong….
    • Spontaneous Easy-Going Self-Controlled Driver Analytical Amiable Expressive
    • Theme
      • Novel
      • Consistent
      • Periodic
    •  
    •  
    • Sacrifice
      • Time
      • Quality
      • Freedom
      • Family
      • Fun
      • Delayed Gratification
      • Comfort
    • Recognition
    • A:                                       
    • Recognition Prestige What jobs do you think people regard as having great prestige?
      • Doctor ...................... %
      • Teacher .................... %
      • Scientist ................... %
      • Lawyer .................... %
      • Banker ..................... %
      • Businessman .......... %
    • Recognition Prestige What jobs do you think people regard as having great prestige?
      • Doctor ...................... 61 %
      • Teacher .................... 54 %
      • Scientist ................... 53 %
      • Lawyer .................... 18 %
      • Banker ..................... 16 %
      • Businessman .......... 12 %
    • Critical Mass
    •  
    • Theme Engagement Sacrifice Recognition Critical Mass
    • The Business of People In the Experience Economy Presented by Erik Vermeulen. Herding Cats
    • Engagement