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Trustmojo: Architectures For Trust
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Trustmojo: Architectures For Trust

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Slides for a trustmojo talk on the architectures for trust originally held at Pixelache Helsinki 2007.

Slides for a trustmojo talk on the architectures for trust originally held at Pixelache Helsinki 2007.

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Transcript

  • 1. Architectures for participation t s u r T
  • 2. Trust comes in many flavors
  • 3. The internet as a medium
  • 4. We exist in the medium
  • 5. Architectures of ourselves
  • 6. Why do we need trust?
  • 7. Trust is a balance between knowledge and ignorance
  • 8. Trust is a reducer of social complexity
  • 9. Calculus-based trust Identification-based trust
  • 10. Expressions Explicit Implicit
  • 11. Rely on the user or the system?
  • 12. Does everything for you
  • 13. Does Everything Does nothing for you
  • 14. “Rely on the users…”
  • 15. Ambiguity by Architecture
  • 16. Babe, I got to go, my cash card is running low…
  • 17. “Limitations as Limitations” “Limitations as enablers”
  • 18. Limitations as social resources
  • 19. They take the blame
  • 20. It’s not about the “share” button
  • 21. It’s not about the “rate this” button
  • 22. It’s about being sensitive
  • 23. Different trust forms
  • 24. Different ways of influencing trust
  • 25. Different trusting behaviors
  • 26. Different trust forms are good for different things
  • 27. But they all have one thing in common
  • 28. They reduce social complexity
  • 29. They enable participation
  • 30. Architecting for trust…
  • 31. …is architecting for participation.
  • 32. Alexander Ljung alex@trustmojo.com Eric Wahlforss eric@trustmojo.com trustmojo.com strategyandinteraction.com