ShareMyFeedback

1,966 views
1,908 views

Published on

ShareMyFeedback... the highly affordable customer satisfaction and loyalty solution for your franchise or multi-unit business.

Published in: Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,966
On SlideShare
0
From Embeds
0
Number of Embeds
1,382
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • Call us today for more information on our customer loyalty solutions, or visit us online at http://www.tour.franchisebusinessreview.com
  • Customer surveys are custom branded to each client. Survey questions can be customized to accommodate many types of questions and responses. Standard satisfaction questions are based on a 11-point scale (0 – 10) and data can be used to calculate your company’s Net Promoter Score* for industry benchmarking. *NPS and Net Promoter Score are registered trademarks of Frederick F. Reichheld, Bain & Company and Satmetrix
  • Franchisees can quickly see all customer feedback from all of their store locations. Basic, primary color-coding makes it easy to identify satisfied and dissatisfied customers.
  • Customer comments are easily broken down into positive, neutral and negative categories based on a customers overall rating of your company.
  • Trend reporting makes it easy to track your customer satisfaction rating over time. Individual franchisees can compare their results with comparison groups and system-wide results.
  • Call us today for more information on our customer loyalty solutions, or visit us online at http://www.tour.franchisebusinessreview.com
  • ShareMyFeedback

    1. 1. Engaging Customers to Drive Loyalty and Profits
    2. 11. Engaging Customers to Drive Loyalty and Profits

    ×