PRODUCTBRIEF
AT&T Consulting Unified BENEFITS
Communications • Helping you realize a stronger
Return on Investment
• Lessening your technical risks
Are communications and collaboration costs Communications (UC) solutions. Our unique and complexity
becoming unmanageable? Do you have a plan approach for Unified Communications begins
• Multi-vendor and inter-operable
on whether to upgrade or optimize your with our Strategy and Roadmap service. More
• Agnostic to access and devices
conferencing, messaging and wireless customers are exploring IP-based voice,
infrastructures? Is it possible to standardize, messaging, presence and Web/video • Inclusive of existing
consolidate and utilize existing equipment conferencing to realize the benefits of communications and
while introducing new communications and collaboration and workforce mobility. Despite collaboration services
collaboration capabilities? this market momentum, each customer
• Integrated into your existing
initiative has its own unique considerations business processes
Unified Communications and risks. To help ensure executive sponsorship
Consulting Solutions and a successful deployment, a comprehensive
AT&T is uniquely positioned to provide a strategy is needed. This comprehensive
FEATURES
holistic and comprehensive approach to strategy includes recommendations backed by
• Strategy and Roadmap Services
address all aspects of your Unified detailed requirements gathering and a sound
Communications needs. AT&T solutions range financial analysis. Our Unified Communications - Unified Communications
and Collaboration
from complete communications architectures Strategy and Roadmap service provides a
to hosted and managed offerings. AT&T complete strategic plan tailored to your - Telecom Strategy and Roadmap
Consulting can provide planning, design, specific environment, including multi-vendor
• Planning, Architecture,
integration and implementation of your Unified
Integration and Deployment
- Web/Video Conferencing
Planning, Architecture
What Unified Communications Can Do for You and Integration
- Voice Service Migration
- Messaging upgrades and
Call Email Call Email Accelerated Migrations
• Multi-vendor Integration
- Voice/PBX
Chat Messaging Chat Messaging
Contacts
- Conferencing Interoperability
- Mobility Integration
Presence Meet Presence Meet
From this To this
Streamline your existing communications channels

Product Brief - AT&T Consulting Unified Communications________________________________________________________________________________________ 2
integration strategies. Some of the specific practices experiences. Consider an unbiased approach considers technology that is
questions a UC Strategy and Roadmap approach to evaluating your unified aligned with your business needs and vision.
service help answer include: communications and collaboration needs
Helping you determine points such as:
to maximize your existing investments and
• How will business applications and work
incorporate new technology where you need it. • Alignment of strategic business and
processes be enhanced by Unified
technical requirements
Communications? How do I quantify Unified Communications Strategy
those benefits in order to get executive • Well documented, phased migration
and Roadmap
support for investment? approaches that can maximize existing
The Unified Communications Strategy and
investments in messaging, voice and
Roadmap service assesses existing
• What is the best way to utilize
supporting infrastructures
communication systems, captures your future
my existing investments in voice,
requirements and vision and develops the
conferencing, and messaging? Do • Vendor agnostic product vendor
business case to prioritize potential solution
I optimize, upgrade, or retire evaluations and recommendations help
alternatives. You receive a long-term roadmap
existing systems? ensure the design meets your
defining a phased migration approach with
organization’s specific requirements
• How can I standardize my Unified incremental and tangible benefits that are
Communications approach across the introduced at key milestones. The AT&T • Migration planning for next generation
enterprise and create economies through Consulting Strategy and Roadmap service architectures, such as IP Multimedia
shared services? Should I consider hosted demonstrates our experience in complex, Subsystem (IMS)
or managed solution alternatives? multivendor voice and data environments
that has earned us “trusted advisor” status. Other Services
• When can (or should) I introduce fixed
We have the expertise in all of the key Additional Unified Communications services
mobile convergence solutions?
disciplines to help you gain competitive include integration solutions for your planning,
advantage with Unified Communications architecture, integration and deployment needs.
• How and when can I utilize IP Multimedia
technologies. Conferencing, messaging, and communications
Subsystem (IMS) capabilities? What are
solutions to support, complete, or build your
the networking implications on my
Telecom Strategy and Roadmap Unified Communications capabilities. AT&T
current applications and service?
This service addresses your specific voice Consulting offers consulting services for
AT&T Consulting offers a flexible approach and convergence requirements. If you are Security, Data Center, IT Service Management,
that can incorporate the complete Strategy considering IP Telephony, our Telecom Convergence and Contact Center, IT
and Roadmap service, or provide individual Strategy offering helps define the needs, Transformation and Advanced Infrastructure.
services that meet your specific project needs. identify optimal approaches, selects the AT&T provides an impressive array of IP-
appropriate technologies and vendors and based communication services including
Allow AT&T Consulting to help you navigate
provides supporting financial analysis for the hosting, conferencing, managed voice and
the technologies, standards, and products,
proposed changes. The strategy can also data network solutions. AT&T Connect
available, to assist in providing the best
address how the migration to IP based voice combines voice, web and video conferencing
solution to meet your unified communications
can better utilize the features of Unified in one product that enables you to provide
and collaboration needs.
Messaging and Communications. The end conferencing and collaboration to everyone
AT&T Consulting offers independent and result is a well-defined game plan to reduce in your company. AT&T Labs tests 3rd party
holistic services that include strategy, costs and increase productivity at a superior equipment and offerings, making sure they’re
architecture, integration and deployment price point. ready for your environment. AT&T engineers
for unified communication technologies. We have earned more than 4,600 advanced industry
AT&T Consulting Approach
can help you realize the promise of UC in a certifications and authored many publications.
The AT&T Consulting approach offers solutions
cost-effective and stepwise manner, including We manage one of the most reliable networks
that span from strategy and direction
the evaluation and integration of various – our own IP backbone. At the end of the day,
recommendations, to delving into lifecycle
solution alternatives. Our cross functional we can connect you with the technologies
needs like planning, architecture, integration
teams know how to size and model network and services that drive your business.
and deployment. No matter where you are in
traffic to properly plan, design and scale your
your Unified Communications strategy, our
specific solution and offer your business our best
For more information contact your AT&T Representative or visit us at
http://www.business.att.com/enterprise/Portfolio/eb_network_integration_and_consulting/.
11/06/08 AB-1489
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