Using the Web for Fast, Convenient Electronic Document Delivery
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  • 1. Using the Web for Fast, Convenient Electronic Document Delivery Eric H. Schnell (schnell.9@osu.edu) Associate Professor Head, Information Technology Prior Health Sciences Library The Ohio State University
  • 2. Web Delivery “The process of (re)distributing documents to the library customer using web technology”
  • 3. ILL / Document Delivery Processes Interlibrary loan lending library to borrowing library  Document delivery borrowing library to customer  Document delivery (future) lending library direct to customer 
  • 4. Document Delivery Techniques postal service FAX email web
  • 5. Document Delivery Techniques Postal Service labor intensive  postage/envelopes  slow turnaround 
  • 6. Document Delivery Techniques FAX photocopy and send  telecom costs  quality issues  labor intensive  shorter turnaround 
  • 7. Document Delivery Techniques Email Attachments scan and send  higher quality large files  ISP download speeds  single station availability  linear downloading  image viewers  attachment size limits  spam filters 
  • 8. Document Delivery Techniques  Web scan and send  large files  higher quality  faster broadband speeds  Acrobat PDF viewer  multiple download locations  parallel downloads 
  • 9. Typical Document Processing Customer Local Library OCLC / DOCLINE Lending “A” Lending “B” Lending “C” IDD Email Postal Convert Print Repackage Email Fax Postal
  • 10. Web Document Processing Customer Local Library OCLC / DOCLINE Lending “A” Lending “B” Lending “C” IDD Email Postal Convert Web Delivery
  • 11. Web Delivery Infrastructure  Processing station Scanning   Reformatting ( -> pdf)  IDD receiving  Customer alert system  Web server Lots of storage space (2mb average per document)   Authentication scheme  Document self-destruct mechanism  Backup system
  • 12. Web Delivery Benefits simplified processes / workflow charts telecom and supply cost reductions anywhere, anytime availability faster turnaround times
  • 13. Web Delivery Won’t Let This Happen ! PC & Pixel by Bui & Johnson Librarian Copyright 2001 Thatch Bui
  • 14. Thanks! E-mail: schnell.9@osu.edu