Using the Web for Fast, Convenient Electronic Document Delivery

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Using the Web for Fast, Convenient Electronic Document Delivery

  1. 1. Using the Web for Fast, Convenient Electronic Document Delivery Eric H. Schnell (schnell.9@osu.edu) Associate Professor Head, Information Technology Prior Health Sciences Library The Ohio State University
  2. 2. Web Delivery “The process of (re)distributing documents to the library customer using web technology”
  3. 3. ILL / Document Delivery Processes Interlibrary loan lending library to borrowing library  Document delivery borrowing library to customer  Document delivery (future) lending library direct to customer 
  4. 4. Document Delivery Techniques postal service FAX email web
  5. 5. Document Delivery Techniques Postal Service labor intensive  postage/envelopes  slow turnaround 
  6. 6. Document Delivery Techniques FAX photocopy and send  telecom costs  quality issues  labor intensive  shorter turnaround 
  7. 7. Document Delivery Techniques Email Attachments scan and send  higher quality large files  ISP download speeds  single station availability  linear downloading  image viewers  attachment size limits  spam filters 
  8. 8. Document Delivery Techniques  Web scan and send  large files  higher quality  faster broadband speeds  Acrobat PDF viewer  multiple download locations  parallel downloads 
  9. 9. Typical Document Processing Customer Local Library OCLC / DOCLINE Lending “A” Lending “B” Lending “C” IDD Email Postal Convert Print Repackage Email Fax Postal
  10. 10. Web Document Processing Customer Local Library OCLC / DOCLINE Lending “A” Lending “B” Lending “C” IDD Email Postal Convert Web Delivery
  11. 11. Web Delivery Infrastructure  Processing station Scanning   Reformatting ( -> pdf)  IDD receiving  Customer alert system  Web server Lots of storage space (2mb average per document)   Authentication scheme  Document self-destruct mechanism  Backup system
  12. 12. Web Delivery Benefits simplified processes / workflow charts telecom and supply cost reductions anywhere, anytime availability faster turnaround times
  13. 13. Web Delivery Won’t Let This Happen ! PC & Pixel by Bui & Johnson Librarian Copyright 2001 Thatch Bui
  14. 14. Thanks! E-mail: schnell.9@osu.edu

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