UTAHTOURISM CONFERENCE
2009
SOCIAL WEB: using new technologies to listen in and join the
conversation.
Monday, May 18, 2009
DIDYOU KNOWVIDEO
http://www.youtube.com/watch?v=TXx1_6T09jM
Monday, May 18, 2009
A COMPRESSED HISTORY OFTHE WEB
RECENT GROWTH IN SOCIAL WEB IS AN EXPLOSION
ONLINE
VIDEO
AUDIENCE
SURPASSES
EMAIL
AUDIENCE
...
WHERETHERE IS SMOKETHERE IS
FIRE.WHERETHERE IS AN
EXPLOSION,THERE IS A CRATER.
• The Mainstream media we grew up with is n...
SOCIAL WEBTECHNOLOGIES
ARETHETOOLS, NOTTHE SHED
• The Web connects people.That’s what it does. Movements
take connected pe...
TACTICS FORTOURISM:
TWITTER
• Listen. Realtime search: monitor what people are saying about
you. Respond to actual realtim...
TACTICS FORTOURISM:
BLOGS
• A blog is simply a web publishing platform allowing easy
content creation.
• 28 million people...
TACTICS FORTOURISM:
IPHONE AND MOBILE
• We’re not talking about phones, we’re talking about the
mobile web.
• There are 40...
RESOURCES
• http://www.newspaperdeathwatch.com
• http://twitter.com/themediaisdying
• Some of our favorite desktop clients...
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Utah Tourism Conference 09

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Opening presentation at the afternoon social media panel at the 2009 Utah Tourism Conference.

Presentation panel was:
Thomas Cooke
Jay Evensen
Eric Hoffman

Published in: Travel
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Utah Tourism Conference 09

  1. 1. UTAHTOURISM CONFERENCE 2009 SOCIAL WEB: using new technologies to listen in and join the conversation. Monday, May 18, 2009
  2. 2. DIDYOU KNOWVIDEO http://www.youtube.com/watch?v=TXx1_6T09jM Monday, May 18, 2009
  3. 3. A COMPRESSED HISTORY OFTHE WEB RECENT GROWTH IN SOCIAL WEB IS AN EXPLOSION ONLINE VIDEO AUDIENCE SURPASSES EMAIL AUDIENCE NOV 2007 GOOGLE FOUNDED BY 2 STANFORD GRAD STUDENTS SEP 1998 PRETTY MUCH NOTHING INTERESTING HAPPENED FACEBOOK EXCEEDS 200 MILLION UNIQUE USERS APRIL 2009 SOCIAL NETWORK AUDIENCE SURPASSES EMAIL AUDIENCE FEB 2009 OPRAH JOINS TWITTER APR 2009 UNIQUE VISITS TO TWITTER SURPASSES BOTH NYT & WSJ APRIL 2009 APPLE LAUNCHES iPHONE JUN 2007 APPLE SELLS 17 MILLIONTH iPHONE DEC 2008 Monday, May 18, 2009
  4. 4. WHERETHERE IS SMOKETHERE IS FIRE.WHERETHERE IS AN EXPLOSION,THERE IS A CRATER. • The Mainstream media we grew up with is not dying, it’s in the crater. • Warren Buffett reads 5 newspapers a day, but wouldn’t invest in any of them for any price. (paidcontent.org, May 09). • In 2008, the internet surpassed newspapers as mainstream America’s top source for news (Gallup, Dec. 08) • Billionaire David Geffen wants to buy NYTIMES and run as a not for profit.Translation: business model not sustainable! Monday, May 18, 2009
  5. 5. SOCIAL WEBTECHNOLOGIES ARETHETOOLS, NOTTHE SHED • The Web connects people.That’s what it does. Movements take connected people and make change (Seth Godin,Tribes). Get connected, and start a movement for your destination. • The tools will change, but you can’t wait any longer to see if Twitter will fizzle out. Evolve your tactics as the tools change. • Start building the shed! Have an over-arching listening/ connecting strategy and using current tools, and look for new ones to emerge. Monday, May 18, 2009
  6. 6. TACTICS FORTOURISM: TWITTER • Listen. Realtime search: monitor what people are saying about you. Respond to actual realtime feedback. Share content. • Use it as an outpost for content distribution: new photos? Tweet it. New blog post?Tweet it. New event?Tweet it. • Twitter is not a strategy. It’s a tool and a tactic. Use it to support broader Content-building, PR, and Listening strategies. • Get familiar withTwitter.com, then move to a desktop client for easier monitoring, searching, managing multi accounts. Monday, May 18, 2009
  7. 7. TACTICS FORTOURISM: BLOGS • A blog is simply a web publishing platform allowing easy content creation. • 28 million people have blogs they update at least once a month (about 14% of U.S. population). • 97 million people read blogs at least once a month (about 48% of U.S. population) • Blogs are now considered mainstream media • Search Engines (Google) love blogs: recency of content Monday, May 18, 2009
  8. 8. TACTICS FORTOURISM: IPHONE AND MOBILE • We’re not talking about phones, we’re talking about the mobile web. • There are 40,000 iPhone Apps available for download. TRAVEL is the #6 category in iTunes App Store, yet it makes up less than 6% of all Apps. Create something useful. Clearly there is space. • The chokepoint for mobile web was the bandwidth, not the device.WiFi and 3G have opened up the pipes. Monday, May 18, 2009
  9. 9. RESOURCES • http://www.newspaperdeathwatch.com • http://twitter.com/themediaisdying • Some of our favorite desktop clients: DestroyTwitter, Seesmic Desktop (still in Beta), Tweetdeck.Try Tweetie For the iPhone. If you use iGoogle as your homepage, try a nice little gadget calledTwitterGadget. • Free whitepaper on iPhone usage and iPhone apps: http://welikebig.com/static/downloads/Whitepaper_iPhone_Apps.pdf • Follow @Motorad666, @eric_hoffman, @pcski onTwitter • Use theTwitter hashtag #UTC09 to go back and review the timeline of tweets about this conference. Monday, May 18, 2009
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