How to prepare your Standard Operating Procedures (SOP) for Property Development & Construction Projects [updated with templates, exercise]

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How to prepare your Standard Operating Procedures (SOP) for Property Development & Construction Projects [updated with templates, exercise]

How to prepare your Standard Operating Procedures (SOP) for Property Development & Construction Projects [updated with templates, exercise]

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  • 1. HOW TO PREPARE YOUR STANDARD OPERATING PROCEDURES (SOP)for PROPERTY DEVELOPMENT & CONSTRUCTION PROJECTSComfori-RED-SOP seminar-ppt brochure,r.3+appdx-24061313 & 4 July 2013Istana Hotel,Kuala Lumpur
  • 2. Comfori-RED-SOP seminar-ppt brochure-091012WORKSHOP OVERVIEWThis Seminar/workshop focuses on providing a practical roadmap for realestate, property development and construction professionals to share and beupdated on the application of industry best methodology to prepare thecompany’s Standard Operating Procedure for the real estate andconstruction sector. The workshop is structured around the increasing needfor Malaysian real estate developers, contractors and their professional staffto embrace knowledge and project management processes within theircompany to deliver their projects successfully in order to succeed in a highlycompetitive environment. At the end of the workshop, participants will beable to prepare and compile their Standard Operating Proceduresuccessfully covering project initiation to project completion.2
  • 3. Comfori-RED-SOP seminar-ppt brochure-0910123
  • 4. SPEAKER’S PROFILEEric CL Gan is an international speaker, trainer and consultant for the real estate industry. An Architect byprofession, he is the managing director of CONPEX International Group of companies that provides “one-stop” solution for real estate investment and project management consultancy and training, coveringinvestment portfolio identification, investor matching, project management, property development,construction management, quality management and knowledge management solutions such as RED-Monitorand Project Site Tracker.Eric holds a Bachelor degree in Architecture from the University of Singapore and a Quality ManagementSystem Assessment Certificate from the University of Portsmouth, UK. He is a member of the MalaysianInstitute of Architects, a National Council member (2000-2010) of the International Real Estate FederationMalaysian Chapter, a member of FIABCI Asia Pacific Regional Secretariat Taskforce Committee and a memberof the Malaysia Business Chamber, Vietnam. An industry veteran with over 30 years of experience, Eric hadworked as an Architect, Project Manager, Property Manager, Quality Management Systems Manager andGeneral Manager-Property for major corporations in Malaysia and Singapore such as PETRONAS (the NationalOil Corporation of Malaysia), the Housing and Development Board (HDB) of Singapore and Sunrise Bhd. Hespecializes in real estate investment facilitation, project management, construction management, total qualitymanagement and had undertaken numerous multi-million dollar property development projects in Singapore,Malaysia, Vietnam and Africa.He was appointed the Special International Investment Consultant and Advisor to the Board Chairman of atownship development company in Vietnam. Eric is also an appointed Construction Industry DevelopmentBoard Malaysia (CIDB) accredited trainer for construction project management and had conducted numerousseminar programs in Malaysia, Vietnam and Thailand. Eric is also the ISO9000 Consultant to some keyproperty development companies in Malaysia.4
  • 5. Comfori-RED-SOP seminar-ppt brochure-091012Registration starts at 8.30am; Workshop commences at 9:00am and concludes at 5.00pm with the arrangementof two coffee breaks at 10.30 am and 3.30pm and lunch at 12.30pm. Workshop materials, lunch andrefreshment will be provided.DAY 1MODULE 1: INTRODUCTION: ORGANISING AND PLANNING THE PROPERTY DEVELOPMENT /CONSTRUCTION PROJECT•Introduction to Project Management•Identifying the project stakeholders•Identifying the project objectives/ targets•Identifying the Project Life-cycle•Establishing an effective Organization structureMODULE 2: IDENTIFYING THE PROPERTY DEVELOPMENT KNOWLEDGE (K) BLOCKS•Identifying the knowledge blocks within the property and construction industry•Converting tacit knowledge to explicit knowledge•Compiling the knowledge blocks to a project management manual covering the project life-cycle•Creating the Standard Operating Procedure (SOP) Framework5
  • 6. MODULE 3: CREATING THE SOP FOR K-BLOCK 1:Project Initiation, Feasibility & Budget]covering;•Organization Chart•Land acquisition•Site Visit/ Technical Data Requirements•Site Investigation Assessment•Feasibility Study•Cash Flow Projection•Budget Cost Code/ Cost Plan•Budget Summary•Project/ Product Brief•Project Fact Sheet•Master development program/scheduleMODULE 4: CREATING THE SOP FOR K-BLOCK 2:[Design Management] covering;•Consultants Appointment•Design Brief•Concept / Design Review•Value Engineering•Best development option•Final concept plan•Agreed design brief•Zoning/Master Layout plan•Client/sponsor/management approval•Schematic / Planning submission plans•Planning submission to Local Authority•Detail Building Plans for Building Submission•Building Plans Review.•Architectural models and Brochures•Client/Consultant Meeting AgendaDAY 16
  • 7. Comfori-RED-SOP seminar-ppt brochure-0910127DAY 1MODULE 5: CREATING THE SOP FOR K-BLOCK 3:[Statutory Approvals] covering;•Land conversion approvals•Sub-division / Land Amalgamation approvals•Environmental approval•Planning approvals / Development Order•Building Plan approvals•Developers’ License•Advertisement Permit approvals•Earthworks approvals•Structural plans submission•Sub-structure /Foundation / Piling approvals•Works Inspection forms•Authority Technical Departments’ clearances•Certificate of Completion & ComplianceDAY 2MODULE 6: CREATING THE SOP FOR K-BLOCK 4:[Marketing & Sales] covering;•Market research•Marketing Concept•Marketing & Sales Strategy•Preliminary Pricing•Sales Kit•Advertising & Promotion campaigns•Final Pricing•Soft Launch•Official Launch•Sales & Purchase Stage Claims
  • 8. 8MODULE 7: CREATING THE SOP FORK-BLOCK 5:[Contract Documentation & Tender]covering Tender Procedures for;•Soil Investigation Tender•Earthworks tender•Sub-structure / Piling Tender•Main Building Works Tender•M & E Tender•External Works Tender•Nominated sub-contractors /suppliers packagesDAY 2MODULE 8: CREATING THE SOP FOR K-BLOCK 6:[Cost Planning & Control] covering;•Project Cost Control Unit set-up•Cost management software•Approved baseline budget / cost plan•Progress Claims•Cost changes / variations•Cost / Budget Updates•Variation Order Procedures•Variation Orders Update•Final Account Procedures
  • 9. 9DAY 2MODULE 9: CREATING THE SOP FOR K-BLOCK 7:[Construction Management] covering;•Site Organization Structure•Site possession by contractor•Dilapidation Survey•Site Kick-off meeting•Site Meeting Agenda•Contract Particulars•Project Team Directory•Contractors program/ schedule•Contractor’s work performance•Site Instructions•Project Supervision and Monitoring•Quality Control/ Site inspectionprocedures•Progress reports•Crash program•Contractors Extension of TimeMODULE 10: CREATING THE SOP FOR K-BLOCK 8:[Completion/ Handover] covering;•Handover procedures•Operations & Maintenance Manual•Pre-Handover Construction Quality Audit•Certificate of Practical Completion•Technical Departments Clearances•Certificate of Completion & Complianceprocedures•Vacant Possession•Appointment of Property Management Companies•Joint Management Body•Management Committee•Defect Liability Period•Strata Tittle Application
  • 10. 10TheRED–SOPto be compiledto match the8 K(Knowledge)-BlocksThe RED K-Blocks - Covers 8 Knowledge Blocks ThroughoutProject Life Cycle
  • 11. 11The RED–SOP comes with standard Templates, flowcharts,checklists, etc
  • 12. 12See SOP-Master INDEX file.>>RED-SOP-Master INDEX(pg1)K-Block1-6,r.2-030313.xlsRED–SOP: Exercise SheetTraining comes with simulation exercise
  • 13. 13See SOP-Master INDEX file>>RED-SOP-Master INDEX(pg2)K-Block7-9,r.1-110212.xlsRED–SOP: Exercise SheetTraining comes with simulation exercise
  • 14. RED-Manual-Main cover pg,r.1©Conpex Solutions Sdn Bhd, 2011-2012Simulation Exercise:Participants preparingSOPSimulation Exercice:Participants preparingflowchartTraining comes with simulation exercise
  • 15. Comfori-RED-SOP seminar-ppt brochure-09101215For course enquiries,Contact: Ken KhooEmail: or info@comfori.comTel:: +603-5621 3630 ext 228Comfori Sdn. Bhd.Malaysiaoremail to