Information Session for the    Master of Science in Knowledge Management        Professor Eric Tsui         Program Leader
HK’s transformation into a KBEHong Kong’s competitiveness          Department of Industrial & Systems Engineering         ...
What’s it like working in the Knowledge Economy?                  Department of Industrial & Systems Engineering
Nature of Knowledge Work• Increasingly less routine, more analytical and need to be  more collaborative• Highly unstructur...
One definition of KMKnowledge Management (KM)is a cross disciplinary practicethat enables organizations toimprove ways to ...
Sample Knowledge Management projects1. To assess the knowledge sharing and collaboration culture   of an organisation2. Id...
KM is appealing to organizations that• engage in knowledge-intensive tasks (all industries)• have a geographically dispers...
Examples of Knowledge-based Industries•   Engineering•   Research & Development•   Financial Services•   Marketing•   Publ...
Knowledge Management & Innovation      Research Centre (KMIRC)            Department of Industrial & Systems Engineering
Core activities of the KMIRC• Teaching  – Certified Knowledge Professional (CKP), Custom    design in-house training  – Un...
Department of Industrial & Systems Engineering
Department of Industrial & Systems Engineering
Department of Industrial & Systems Engineering
Most Admired Knowledge Enterprise (MAKE) Award                 Department of Industrial & Systems Engineering
Department of Industrial & Systems Engineering
Department of Industrial & Systems Engineering
Department of Industrial & Systems Engineering
Career OpportunitiesKM job titles include Chief Knowledge Officers, ChiefLearning Officers, Innovation Managers, Knowledge...
Chief Knowledge Officers in Hong Kong      (Source: www.linkedIn.com, Nov, 2012)                 Department of Industrial ...
Chief Knowledge Officers in Hong Kong (cont.)       (Source: www.linkedIn.com, Nov, 2012)                  Department of I...
Our Graduates / Students        Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
Sample KM job titles in HK         Department of Industrial & Systems Engineering
KM Job Index (Source: Recruit.net)             Department of Industrial & Systems Engineering
Salaries for KM professionals in HK     (Source: Robert Waters Salary Survey, 2011)                 Department of Industri...
Manager (Knowledge Services) at Hospital Authority                   Department of Industrial & Systems Engineering
KM Job Feeds operated by Eric TsuiSend email to Eric.Tsui@polyu.edu.hk if you wish to             be on the distribution l...
Available for download athttp://www.slideshare.net/eric_yh_tsui/msckm-leaflet                  Department of Industrial & ...
Who should apply?This programme is suitable forgraduates from variousdisciplines (management,financial services, IT,engine...
Course application & duration• Duration: 1 - 2 years (30 Credits); max 4 years• Application: apply anytime online at the P...
Our participants came from many industries                                                          Job Nature         Acc...
Programme Structure                                 MSc Award             Mode 1                                          ...
Completed M.Sc. in KM theses          Department of Industrial & Systems Engineering
List of compulsory & core subjectsCompulsory Subjects                        Core SubjectsManaging Knowledge              ...
List of elective subjects       Elective Subjects        Knowledge Based Service Innovation        Technology Transfer and...
Future Work Skills 2020(Source: Apollo Research Institute, 2012)            Department of Industrial & Systems Engineering
Guided-project – “Simulated KM Consultancy”                Department of Industrial & Systems Engineering
Mini-project – “Simulated KM Consultancy”               Department of Industrial & Systems Engineering
Delivery of the Programme         Department of Industrial & Systems Engineering
What is a blended learning environment?"The U.S. Department of Education conducted a meta-analysis of more than 1,000studi...
My Learning                                            Online classes Environment                                         ...
Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures                                       ...
Lectures, Seminars & Workshops             Social Networking Event             for experience sharing                     ...
Group Discussions & In-class exercises              Department of Industrial & Systems Engineering
Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures                                       ...
Collaborative Learning via an online tutorial                Department of Industrial & Systems Engineering
Replay of recorded material         Department of Industrial & Systems Engineering
Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures                                       ...
Scenario-Based Learning with animated and            talking characters               Department of Industrial & Systems E...
Interactive Exercise – Cause & Effect              Department of Industrial & Systems Engineering
Interactive Exercise - Mental Model             Department of Industrial & Systems Engineering
Interactive Exercise – Building Portal Pages                 Department of Industrial & Systems Engineering
The World of Social Media         Department of Industrial & Systems Engineering
Personal Learning Environment & NetworkAdditional RSS feeds for subjects (on trial)                  Department of Industr...
Teaching & learning innovations awards              Department of Industrial & Systems Engineering
Assessment Methods                                    Presentations     Assignments                                     Ca...
PolyU has the most extensive KM resources        among universities in HK               Department of Industrial & Systems...
Leveraging Library Resources to perform KM Research                   Department of Industrial & Systems Engineering
Key strengths of our programme                          First                        blended                      learning...
Balancing theory and practiceInternational panel of experts (academics & practitioners)   –   Program Advisory   –   Cours...
Staff Expertise in KMProf. Eric Tsui,                                               Prof. WB Lee,First Professor of Knowle...
Part of our Network of KM luminaries     Nancy                                                             Patrick     Dix...
KMIRC International Students                            (fromRussia, Australia, Eygpt, UK, USA, Ecuador, Iran, Pakistan, G...
Extra-curriculum activities         Department of Industrial & Systems Engineering
“UNLECTURES”  Department of Industrial & Systems Engineering
Valedictory Speech at the 2012 Congregation Ceremony (Replay at http://www.slideshare.net/eric_yh_tsui/vs-17962150)       ...
Happy Graduation & Happy Graduates            Department of Industrial & Systems Engineering
Booklet compiled by graduates ’12Available at http://www.slideshare.net/eric_yh_tsui/graduation-handbook-2012             ...
Department of Industrial & Systems Engineering
Contact DetailsProfessor Eric Tsui (Program Leader)  Department of Industrial and Systems Engineering  The Hong Kong Polyt...
Information Session on the M.Sc. in KM program at HKPolyU
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Information Session on the M.Sc. in KM program at HKPolyU

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Webinar can be replayed at http://kmirc.ise.polyu.edu.hk/movie/info_session/

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  • Thanks Prof. Tsui for your sharing with our Msc in KM Program. It do actually expand my knowledge too although I have graduated from this program in 2012!

    And I feel very lucky again that I made a very smart choice to come to POLYU and can meet you and other great professors and friends in our great KM Community!

    Hope more and more people will enjoy KM!
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    Are you sure you want to  Yes  No
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  • Webinar can be replayed at http://webvideo.polyu.edu.hk/p12812957/

    Program web site is www.ise.polyu.edu.hk/km and you may also download a PDF brochure of the course from there
       Reply 
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Information Session on the M.Sc. in KM program at HKPolyU

  1. 1. Information Session for the Master of Science in Knowledge Management Professor Eric Tsui Program Leader
  2. 2. HK’s transformation into a KBEHong Kong’s competitiveness Department of Industrial & Systems Engineering Department of Industrial & Systems Engineering
  3. 3. What’s it like working in the Knowledge Economy? Department of Industrial & Systems Engineering
  4. 4. Nature of Knowledge Work• Increasingly less routine, more analytical and need to be more collaborative• Highly unstructured, unpredictable, disruptive yet often come with a sense of urgency• Requires a different set of metrics for performance measurement• Not only requires data and information but also knowledge and experience of the individual• Group/Collaborative task execution, decision making and problem solving• A huge amount of data and information to deal with• Often more than one way to solve a problem, reflection and a learning environment are crucial Department of Industrial & Systems Engineering
  5. 5. One definition of KMKnowledge Management (KM)is a cross disciplinary practicethat enables organizations toimprove ways to create, adopt,validate, diffuse, store and useknowledge in order to attain goalsfaster and more effectively. Department of Industrial & Systems Engineering
  6. 6. Sample Knowledge Management projects1. To assess the knowledge sharing and collaboration culture of an organisation2. Identify critical knowledge assets and knowledge flow in core business processes3. Creation of a Knowledge Management Strategy4. Enhance the sharing of tacit knowledge across project teams and business units5. Creation of knowledge repository with a proper classification framework6. Enterprise Portal, taxonomy and advanced search for departmental-wide collaborations7. Use of Web 2.0 tools to combat information overload and enhance collaborations8. Document Management strategy and system for intensive collaborations in information-centric organisations9. … Department of Industrial & Systems Engineering
  7. 7. KM is appealing to organizations that• engage in knowledge-intensive tasks (all industries)• have a geographically dispersed or mobile workforce that needs to engage in collaborative work• require collaborations across organizational boundaries• require a high concentration of customer knowledge• have grown or contracted significantly in a short period• derive a lot of core knowledge from project-based work• learning is a key business driver for maintaining competitiveness• are about to conduct, conducting or recently completed a BPR• that are involved in a Merger, Acquisition or Divestment• are public-listed companies with an emphasis on shareholder value Department of Industrial & Systems Engineering
  8. 8. Examples of Knowledge-based Industries• Engineering• Research & Development• Financial Services• Marketing• Public Relations, Media• Education• Healthcare• Recruiters (Personnel agencies) Department of Industrial & Systems Engineering
  9. 9. Knowledge Management & Innovation Research Centre (KMIRC) Department of Industrial & Systems Engineering
  10. 10. Core activities of the KMIRC• Teaching – Certified Knowledge Professional (CKP), Custom design in-house training – Undergraduate Final Year Projects – M.Sc. in KM• Research – MPhil – PhD – Doctor of Engineering• Consultancy – Project-based, Strategic Planning, Assessments, Advisory, Contract Research• Events – Seminars, Workshops, Conferences, HK MAKE etc. Department of Industrial & Systems Engineering
  11. 11. Department of Industrial & Systems Engineering
  12. 12. Department of Industrial & Systems Engineering
  13. 13. Department of Industrial & Systems Engineering
  14. 14. Most Admired Knowledge Enterprise (MAKE) Award Department of Industrial & Systems Engineering
  15. 15. Department of Industrial & Systems Engineering
  16. 16. Department of Industrial & Systems Engineering
  17. 17. Department of Industrial & Systems Engineering
  18. 18. Career OpportunitiesKM job titles include Chief Knowledge Officers, ChiefLearning Officers, Innovation Managers, KnowledgeManagers, KM consultants, KM Specialists, KMOfficers, Organizational Change Consultants etc.“The MSc KM program has helped me a lot in finding a better job. Thank you very muchfor your teaching and mentoring.” – Honcord Lau (Class of 2008) Department of Industrial & Systems Engineering
  19. 19. Chief Knowledge Officers in Hong Kong (Source: www.linkedIn.com, Nov, 2012) Department of Industrial & Systems Engineering
  20. 20. Chief Knowledge Officers in Hong Kong (cont.) (Source: www.linkedIn.com, Nov, 2012) Department of Industrial & Systems Engineering
  21. 21. Our Graduates / Students Department of Industrial & Systems Engineering
  22. 22. Sample KM job titles in HK Department of Industrial & Systems Engineering
  23. 23. Sample KM job titles in HK Department of Industrial & Systems Engineering
  24. 24. Sample KM job titles in HK Department of Industrial & Systems Engineering
  25. 25. Sample KM job titles in HK Department of Industrial & Systems Engineering
  26. 26. Sample KM job titles in HK Department of Industrial & Systems Engineering
  27. 27. Sample KM job titles in HK Department of Industrial & Systems Engineering
  28. 28. Sample KM job titles in HK Department of Industrial & Systems Engineering
  29. 29. Sample KM job titles in HK Department of Industrial & Systems Engineering
  30. 30. KM Job Index (Source: Recruit.net) Department of Industrial & Systems Engineering
  31. 31. Salaries for KM professionals in HK (Source: Robert Waters Salary Survey, 2011) Department of Industrial & Systems Engineering
  32. 32. Manager (Knowledge Services) at Hospital Authority Department of Industrial & Systems Engineering
  33. 33. KM Job Feeds operated by Eric TsuiSend email to Eric.Tsui@polyu.edu.hk if you wish to be on the distribution list Department of Industrial & Systems Engineering
  34. 34. Available for download athttp://www.slideshare.net/eric_yh_tsui/msckm-leaflet Department of Industrial & Systems Engineering
  35. 35. Who should apply?This programme is suitable forgraduates from variousdisciplines (management,financial services, IT,engineering, public service,education, fine arts, social work,healthcare, etc). Department of Industrial & Systems Engineering
  36. 36. Course application & duration• Duration: 1 - 2 years (30 Credits); max 4 years• Application: apply anytime online at the PolyU website, intake in September and January (occasionally)• Requirement: a bachelor degree or a professional qualification, or equivalent & working experience• Interview• English test (if needed): TOEFL 550 or above, or IELTS 6 marks or above or CET grade 6 or above Department of Industrial & Systems Engineering
  37. 37. Our participants came from many industries Job Nature Accounting / Auditing Administration / Management Banking/Finance Building / Construction Civil and Social Services Clothing and Textile Computing / I.T. Design Education Engineering 11/12 12/13 Health Care Insurance Legal Logistics / Transport Marketing Media Merchandising/Trading Others 0 5 10 15 20 25Others: Hotel, Tourism, Manufacturing, Telecommunications, etc. Department of Industrial & Systems Engineering
  38. 38. Programme Structure MSc Award Mode 1 Mode 2 7 subjects + Dissertation 10 subjects (5 compulsory + at least 1 core (5 compulsory + at least 3 core+ at least 1 elective + Dissertation) + at most 2 electives) Department of Industrial & Systems Engineering
  39. 39. Completed M.Sc. in KM theses Department of Industrial & Systems Engineering
  40. 40. List of compulsory & core subjectsCompulsory Subjects Core SubjectsManaging Knowledge Management of Innovation and TechnologyMethods and Tools for KnowledgeManagement Systems Business Intelligence and Data MiningOrganisational Learning: Methods Enterprise Knowledge Portalsand PracticesManaging and Measuring Knowledge CommunitiesIntellectual Capital E-Learning Technologies andStrategic Issues and Cases PracticesStudies in KnowledgeManagementThese subjects are specifically designed for this programme Department of Industrial & Systems Engineering
  41. 41. List of elective subjects Elective Subjects Knowledge Based Service Innovation Technology Transfer and Commercialisation Intellectual Property Management & Strategy Workflow Design and Management Manufacturing Strategy Enterprise Resources Planning Managing Six Sigma Supply Chain Management Enabling Technologies Technology Audit and Assessment(Note: The subject pool is progressively expanded with new subjects for participants.) Department of Industrial & Systems Engineering
  42. 42. Future Work Skills 2020(Source: Apollo Research Institute, 2012) Department of Industrial & Systems Engineering
  43. 43. Guided-project – “Simulated KM Consultancy” Department of Industrial & Systems Engineering
  44. 44. Mini-project – “Simulated KM Consultancy” Department of Industrial & Systems Engineering
  45. 45. Delivery of the Programme Department of Industrial & Systems Engineering
  46. 46. What is a blended learning environment?"The U.S. Department of Education conducted a meta-analysis of more than 1,000studies of online learning between 1996 and 2008 and found that overall, blendedlearning programs produce better learning outcomes than courses taught eitherface-to-face or fully online."
  47. 47. My Learning Online classes Environment Online learning content In-person activities Blackboard/WebCT/ PLE&N Text book(s) Books from library Papers & Notes
  48. 48. Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures Face-to face lectures and workshops On-line Tutorial System On-line Learning platform Department of Industrial & Systems Engineering
  49. 49. Lectures, Seminars & Workshops Social Networking Event for experience sharing Prof. Dave Snowden delivers a seminar to the participants Prof. Karl Wiig delivers a lecture to the participants Dr. Robert Buckman a World class KM expert delivers a seminar to the participants Department of Industrial & Systems Engineering
  50. 50. Group Discussions & In-class exercises Department of Industrial & Systems Engineering
  51. 51. Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures Face-to face lectures and workshops On-line Tutorial System On-line Learning platform Department of Industrial & Systems Engineering
  52. 52. Collaborative Learning via an online tutorial Department of Industrial & Systems Engineering
  53. 53. Replay of recorded material Department of Industrial & Systems Engineering
  54. 54. Course DeliveryBlended modes of on-linelearning, face-to-faceworkshops and lectures Face-to face seminar and workshops On-line Tutorial System On-line Learning platform Department of Industrial & Systems Engineering
  55. 55. Scenario-Based Learning with animated and talking characters Department of Industrial & Systems Engineering
  56. 56. Interactive Exercise – Cause & Effect Department of Industrial & Systems Engineering
  57. 57. Interactive Exercise - Mental Model Department of Industrial & Systems Engineering
  58. 58. Interactive Exercise – Building Portal Pages Department of Industrial & Systems Engineering
  59. 59. The World of Social Media Department of Industrial & Systems Engineering
  60. 60. Personal Learning Environment & NetworkAdditional RSS feeds for subjects (on trial) Department of Industrial & Systems Engineering
  61. 61. Teaching & learning innovations awards Department of Industrial & Systems Engineering
  62. 62. Assessment Methods Presentations Assignments Case Studies Mini-project WorkshopsSelf-assessment Questions Bulletin Board Discussions Written Examination Minor Reports Department of Industrial & Systems Engineering
  63. 63. PolyU has the most extensive KM resources among universities in HK Department of Industrial & Systems Engineering
  64. 64. Leveraging Library Resources to perform KM Research Department of Industrial & Systems Engineering
  65. 65. Key strengths of our programme First blended learning KM in Asia Social & Balance Lifelong theory & Learning practice PolyU’s M.Sc. In KM Guided Leverage on projects Networks with RW constraints A multicultural community Department of Industrial & Systems Engineering
  66. 66. Balancing theory and practiceInternational panel of experts (academics & practitioners) – Program Advisory – Course Development – Online facilitationLocal & International Case StudiesMainstream commercial software – Demonstrations – Training sessions Department of Industrial & Systems Engineering
  67. 67. Staff Expertise in KMProf. Eric Tsui, Prof. WB Lee,First Professor of Knowledge Management Chair Professor of Industrial &in the Asia Pacific Systems Engineering DepartmentAreas: Technologies for KM, Personal KM, Areas: Knowledge ManagementPeer-to-peer KM, E-Learning, Collaborative Strategy, KnowledgeTechnologies Enterprise Portals & Audit, Organisational LearningCommercialisation of intelligent systems Prof. Benny Cheung Dr. Stephen Chu BEng, MPhil, PhD, MIEE, MSc, MBA, PhD, CEng, MH MIEEE, MASME,CKM KIE, MIM, CPEng, MIEAust, Areas: KM Strategy, Taxonomy, AdvDipEdn, CKM Knowledge Audit, Knowledge, Areas: KM Portal & Collaborative Technologies, Strategy, Learning Artificial Intelligence in KM Organisation, Cultural Aspects in KM Dr. Kris LawDr. Vincent Yeung PhD, MPhil, BEngBSc, MBA, DBA, MASQC, Ms Nicole Sy Areas: technologyMHKIE, MCMES, CKM MSc, B.Comm management, organizationalAreas: KM Application in Areas: KM learning andquality control, E-learning & Strategy, KM development , sustainabilityManagement issues in KM Audit, Cultural development. technology Dr. Eric W. K. See-to Aspects in KM entrepreneurship. PhD, MBA, BEng Dr. Wai Ming Wang Areas: E-Business Strategy and PhD, BEng Management, Business Intelligence and Data Areas: Knowledge Mining, Social Networking and Online Engineering, Organizational Advertising, Digital Consumer Decision Support, Natural Behaviors, Economics of Information Systems Language Processing Department of Industrial & Systems Engineering
  68. 68. Part of our Network of KM luminaries Nancy Patrick Dixon Karl Wiig Lambe USA USA Singapore Leif Bonnie Edvinsson Cheuk Sweden UK Karl-Erik Hamid Kim Usama Sveiby Noori Sbarcea Fayyad Finland Canada New Zealand USA Department of Industrial & Systems Engineering
  69. 69. KMIRC International Students (fromRussia, Australia, Eygpt, UK, USA, Ecuador, Iran, Pakistan, G reece, Philippines, mainland, Taiwan, & HK) Department of Industrial & Systems Engineering
  70. 70. Extra-curriculum activities Department of Industrial & Systems Engineering
  71. 71. “UNLECTURES” Department of Industrial & Systems Engineering
  72. 72. Valedictory Speech at the 2012 Congregation Ceremony (Replay at http://www.slideshare.net/eric_yh_tsui/vs-17962150) Department of Industrial & Systems Engineering
  73. 73. Happy Graduation & Happy Graduates Department of Industrial & Systems Engineering
  74. 74. Booklet compiled by graduates ’12Available at http://www.slideshare.net/eric_yh_tsui/graduation-handbook-2012 Department of Industrial & Systems Engineering
  75. 75. Department of Industrial & Systems Engineering
  76. 76. Contact DetailsProfessor Eric Tsui (Program Leader) Department of Industrial and Systems Engineering The Hong Kong Polytechnic UniversityE-mail: Eric.Tsui@polyu.edu.hk Tel: (852) 2766 6609 (GMT +8 hours)Miss Vivien Shek (Program Officer) Department of Industrial and Systems Engineering The Hong Kong Polytechnic UniversityE-mail: Vivien.Shek@polyu.edu.hk Tel: (852) 3400 3156 (GMT +8 hours)Program Web site: www.ise.polyu.edu.hk/kmOnline application: http://www.polyu.edu.hk/admission/ Department of Industrial & Systems Engineering

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