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Ict policy planning and implementation issues

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ICT planning levels; Planning lifecycle; ICT maturity & plan characteristics; LAN installation vs internet access?; Cooperation models?; What should be in an IPP?; ICT budget; Efficient ICT use …

ICT planning levels; Planning lifecycle; ICT maturity & plan characteristics; LAN installation vs internet access?; Cooperation models?; What should be in an IPP?; ICT budget; Efficient ICT use

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  • National ICT policy: ICT4AD HE ICT sector policy definition: By the MoE By institutions jointly By a professional independent body What to define where? Combine levels? In what sequence? Do not keep to sequence too rigid!
  • First time there is no feed-back loop! Therefore such first plans tend to be somewhat different: either: Collection of ‘project plans’: high-impact, low-risk Advantage: builds on present status Threat: future coordination (technical & organizational) problems Elaborate plans trying to cover everything, based on ‘lessons learned elsewhere’ Advantage: coordinated Threat: large ‘knowledge gap’ with rest of the organization; low involvement/commitment Meeting threat: involve stakeholders in (part of) planning process (IPP as a Plan vs. IPP as a process)
  • Differences in plans: Target audience Life cycle number Approach and related presentation Target maturity level
  • Are we doing the right things? Define priorities derived from your strategic aims and work processes. In reality we all start with the boxes and cables!
  • Transcript

    • 1. ICT Policy Planning and Implementation Issues author: Eric Kluijfhout, eric.kluijfhout@gmail.com   This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike License. To view a copy of this license, visit http://creativecommons.org/licenses or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA. Koforidua, Ghana, March 2008  
    • 2. ICT Policy Planning and Implementation Issues Dr Eric Kluijfhout NPT/GHA Polytechnics project Koforidua, Ghana, March 17-20, 2008
    • 3. Outline
      • ICT planning levels
      • Planning lifecycle
      • ICT maturity & plan characteristics
      • Issues:
          • LAN installation vs internet access?
          • Cooperation models?
          • What should be in an IPP?
          • ICT budget
          • Efficient ICT use
    • 4. Levels in ICT policy planning National social and economic policy ICT policy HE policy ICT for Higher Education sector policy inform inform inform guide guide guide Inst. ICT P olicy Plan Inst. ICT P olicy Plan Inst. ICT P olicy Plan ICT Master Plan Project plan Project plan Project plan
    • 5. Institutional ICT planning lifecycle ICT operations implementation Inst. ICT P olicy Plan ICT Master Plan Project plan Project plan Project plan evaluation
    • 6. ICT maturity and ICT planning NUST Bond Makerere Monash Oxford RMIT Queensland Tasmania VU costs time awareness expansion consolidation integration innovation 1 2 3 4 5
    • 7. Issue 1: internet vs LANs
    • 8. Issue 2: cooperation
      • Possible areas for cooperation:
        • Infrastructure/bandwidth
        • System acquisition
        • Policy Plan development
        • ICT staff remuneration
        • ……………………
    • 9. Cooperation/coordination models
      • Bilateral
        • Formal
        • Informal
      • Regional
        • Within sector
        • Between sectors
      • National
        • Within/between sectors
        • Membership/professional/authority model
      • International
        • Open source/open content
        • Infrastructure
    • 10. Issue 3: content of an IPP Processes Applications/ Software services Technical infrastructure
    • 11. The ICT building Technical infrastructure Knowledge infrastructure Organizational infrastructure ICT infrastructure platform HRM mail SIS LIS FIS Applications platform
    • 12. Plan process
      • Aiming for the next maturity level?
      • Scope/level of the plan
      • What life cycle?
      • Who are your main stakeholders?
      • Consult, participate, or inform?
    • 13. ICT budgeting
      • ICT cost categories
        • Central infrastructure
        • Internet access
        • Applications
          • For teaching & learning
          • For research & library
          • For admin & management
          • For office automation
        • Computer centre
        • User support
        • Continuous staff development & innovation (sandpit)
      • Don’t forget about maintenance & depreciation
    • 14. Efficient ICT use
      • One failed ICT project needs 10 successful ones to compensate
      • Some widespread pitfalls:
        • Internet: bandwidth totally consumed by yahoo and hotmail
        • ARIS: converting complete and reliable student files; complex processes involving Registry, Bursary, Schools
        • LIS: retrospective conversion; competition with www
        • HRM: no job structure and job profiles; ‘salaries’ in between the Registrar’s Office and the Bursar’s Office
        • FIS: loss of ‘flexibility’ by management and accountants; duplicate computerised and manual system
    • 15. ?

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