Components of a Successful, Sustainable Sourcing Function
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Components of a Successful, Sustainable Sourcing Function

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Presentation from Sourcecon 2011 NYC, presented by Scarlett Jazesf

Presentation from Sourcecon 2011 NYC, presented by Scarlett Jazesf

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Components of a Successful, Sustainable Sourcing Function Components of a Successful, Sustainable Sourcing Function Presentation Transcript

  • Components of a Successful, Sustainable Sourcing Func6on ‐ Evolu&on of Dell’s Sourcing Team Presented by:  Scarle< Jazesf, Sr. Researcher/Sourcer, Dell Americas Talent Acquisi6on 
  • About the Speaker •  Aus6n na6ve  •  10+ years at Dell  – 7 yrs in Talent Acquisi6on   – 3 yrs as an on‐site vendor reloca6ng Dell new hires cross‐ country  – In 2007, moved from a full life‐cycle recrui6ng role over to a  new sourcing team; designed to address Dell’s hiring needs.  •  Passionate about finding the right candidate for the  job!  2 Confidential 2/4/11 Global Marketing
  • Se#ng the Stage  Currently…  182 Staffing Resources  12,000 posi6ons filled YTD   3,800 open Americas posi6ons   Transforma>on + Acquisi>ons =   ShiD in hiring focus   SoDware   Solu>ons    Services 3 Confidential Global Marketing
  • REWIND  …  to 2003 4 Confidential 2/4/11 Global Marketing
  • Centralized Sourcing Team  •  Large Team  •  Supported all recruiters  •  Supported all levels   •  Supported all requisi6ons  •  Took orders from recruiters  •  Not engaged w/ business leaders  •  Surfed job boards  •  Forwarded resumes   •  No consistency around candidate  screening/qualifying 5 Confidential 2/4/11 Global Marketing
  • FAST FORWARD  … to today 6 Confidential 2/4/11 Global Marketing
  • Specialized Sourcing Team •  Focus on niche, hard‐to‐fill, roles •  Business Cri6cal Need •  High Level (Strategist/Mgmt)  •  Deliver fully qualified candidates •  Foster on‐going candidate rela6onships •  Business Consultants •  Build out Recruitment Strategies •  Provide recommenda6ons •  Focus on passive talent •  Provide training as needed 7 Confidential 2/4/11 Global Marketing
  • Meet the Sourcing Team Professional Level Recruitment (Sr. Consultants/Strategists/Sr. Managers):  Scarle< Jazesf – All disciplines across Americas  Nancy Marshall – All disciplines across Americas  Mary O’Reilly – West Coast Acquisi6ons  Execu>ve Level Recruitment (Director, VP, SVP):  Kelly Boatright – All disciplines across execu6ve Americas 8 Confidential Global Marketing
  • 3 Year Evolu6on Year 1  Global focus  75% of time spent on talent landscape research and white papers. Presentations to business leaders; recommendations for expanding business in BRICcountries. Built sourcing toolkits 5 changes in management/ reporting structure Struggle to gain buy-in and support from recruitersYear 2 Americas focus (US, Brazil, Canada) Developing/Delivering Training to recruiters 2 more changes in management/reporting structure 75% of time spent on sourcing for specific projects Define clear direction on the types of projects we workYear 3 Narrowed Focus/Clear direction 90% of time devoted to qualifying candidates/building specialized sourcing strategies Regular Marketing and Communications to recruitment community Attend quarterly staff meetings – “road show” Sourcing Subject Matter Experts 9 2/4/11 Global Marketing
  • Recruiter/Sourcer Partnership 10 Confidential 2/4/11 Global Marketing
  • What’s the   value‐add for  Recruiters?  •  Receiving candidates that have been qualified and are interested  •  Receiving top performers (conver6ng “passive” candidates to “warm” leads)  •  Happy Hiring Managers  •  Focus on Diversity  •  Building Talent Pipelines  •  Receiving Developed/Established Sourcing Strategy 11 Confidential 2/4/11 Global Marketing
  • What Dell recruiters say about their sourcing team…   “As our recrui>ng partners, the sourcing team members are a highly  respected “special task force” that is tapped to help search for high‐profile,  hard to fill posi6ons.  Their exper6se in online networking/research and in  the field enable them to reach a diverse pool of candidates that would  otherwise be untapped.  They are an invaluable resource to our team and to  hiring managers and have saved Dell thousands of dollars in external agency  fees .”  ‐ Ellen Davalos, Dell Americas Recruiter    The Dell sourcing team is an invaluable resource for my clients and myself.  The team partners with us in understanding the requirements of a role, and  the goals of our organiza6on. They are ambassadors of the Dell brand, and  are ogen the first Dell rela6onship for our candidates. They go beyond job  boards, and are true sourcers, a[rac>ng top passive talent to our  organiza6on. Their value to our company is tremendous, saving significant  dollars in search agency fees.  I could not do my job without their  assistance.  ‐ Amber Hayes, Talent Acquisi6on, Dell CSMB Marke6ng 12 Confidential Global Marketing
  • What Dell recruiters say about their sourcing team…  “Dell’s Sourcing team is one of the most valuable func>ons in the Talent  Acquisi>on organiza>on.   The knowledge of Dell’s culture, work  environment, skill sets, and success measures gives this team an advantage  to sourcing and a<rac6ng talent over other recrui6ng resources, such as  external agencies.  By u6lizing the internal team for my sourcing needs,  there is a comfort level knowing that each candidate engaged is being  treated with the utmost respect and integrity. The members of this team  understand what is required to successfully partner with recruiters and  hiring managers and provide excellent long term customer experience for  those candidates they engage, all while saving the company countless  search firm fees.”  “Our internal sourcing team has a track record of delivering outstanding  candidate pools and hires.  I am very thankful for our in house sourcing  team and know I can lean on them for specialized sourcing when I need it.”   Ryan Stephens, Sr. Recruiter 13 Confidential 2/4/11 Global Marketing
  • Happy Hiring Managers 14 Confidential 2/4/11 Global Marketing
  • What’s the   value‐ add for  Hiring Managers?  •  Dedicated Resource  •  Market Research related to their line of business  •  Tailored Recruitment Strategy  •  Targeted Candidate Pipeline  •  Receiving Fully‐Qualified, Top Performing Candidates  •  Cost Savings 15 Confidential 2/4/11 Global Marketing
  • What Dell Hiring Managers say about their sourcing team…   “Dell’s investment in internal candidate Sourcing capability has been one of  the best strategic moves we could have made.  Overall, candidate volume  has increased significantly and the quality of candidates presented is up 5x.   I’m now staffing key roles in ¼ the 6me it has tradi6onally taken, which is  having a direct impact on our ability to get candidates on boarded and  contribu6ng quickly”      Dale Strange, Dell | Services, Educa6on, State & Local Government   “The Talent Acquisi6on Sourcing Team offers the ability to work with a  qualified sourcing professional in what is the smoothest process I’ve seen as  a hiring manager. Within six days of requisi6on submission, we had over 20  candidates iden6fied, and nine were worthy of interviews.  Ager only a  couple discussions, the Sourcing Partner helped me narrow the focus down  to 5, supplying CV’s and pre‐interviews. It was a valuable and rewarding  flow.”      Lohn Gartner, Senior Director, Sales East 16 Confidential Global Marketing
  • $$$ BIG COST SAVINGS $$$ 17 Confidential 2/4/11 Global Marketing
  • Sourcing Strategy Documents At the on‐set of a search, our sourcer will put together a strategy detailing resources they’ll use to iden6fy talent. The purpose of this document is to outline sourcing strategies related to key hiring ini6a6ves within a given space. Document includes; conferences, blogs, forums, user groups, addi6onal websites and sources to assist with candidate iden6fica6on.  Example:   Account Execu6ves  Results:     Ins6lls confidence with hiring manager   Opens dialogue; We’re educa6ng and encouraging managers to get involved in the  specified groups to begin building future pipeline and engaging in conversa6ons  related to their business.   18 Confidential 2/4/11 Global Marketing
  • Market Building Consultative Strategic Research Sourcing Approach Minded Strategies Candidate Engaged w/Relationship Building Talent Brand businessManagement Communities Ambassadors leaders Only support Recruiter Business Focus Delivering Partnership Critical, High on Diversity Qualified Level Needs Candidates Global Marketing
  • Find a Sourcing Formula That Works for You  Where can you make the greatest impact to your business?   How can you make contribu6ons that will directly affect business objec6ves?    For Dell, the answer is working directly with business leaders, providing market  research along with qualified candidates.  What’s your formula look like?  20 Confidential 2/4/11 Global Marketing
  • Q&A  Contact Informa>on:  Scarle< Jazesf, Sr. Sourcer, Dell Americas Talent Acquisi6on  Email: Scarle<_Jazesf@dell.com, Phone: 512‐426‐654221 Confidential 2/4/11