Hewitt Associates Building a Global Sourcing Organization  The World is Flat
Who we Are…. <ul><li>Chris Gould </li></ul><ul><li>Hewitt Associates </li></ul><ul><li>Leader – Global Strategic Sourcing ...
Agenda <ul><li>Where we Started – The Business Case </li></ul><ul><li>Process & Hurdles </li></ul><ul><li>Start Up – Offsh...
 
2007- Where we started <ul><li>Building the Case for Change </li></ul><ul><li>Goals </li></ul><ul><li>Hiring the right peo...
Building the Case for Change
Goals
Hiring the Right People
Process & Hurdles <ul><li>Defining Roles </li></ul><ul><li>Swim lanes and hand offs </li></ul><ul><li>Team effort, not ind...
Defining Roles   <ul><li>Strategic Sourcer </li></ul><ul><li>Excellent “hunter” instincts </li></ul><ul><li>Natural curios...
Swim Lanes / Hand Offs   Hiring Manager International Sourcing Operations Recruiting Sourcing
Team Effort
Start Up <ul><li>The Beginning </li></ul><ul><li>Transformation </li></ul><ul><li>Going Global </li></ul>
 
Start Up <ul><li>Hired 5 internal non-sourcers </li></ul><ul><li>Hired an experienced Talent Acquisition Manager </li></ul...
Transformation <ul><li>Then </li></ul><ul><li>Assisted NA Sourcers </li></ul><ul><li>No contact with NA Recruiting </li></...
Going Global
<ul><li>Too aggressive up front </li></ul><ul><li>United Kingdom </li></ul><ul><li>Krakow 200  </li></ul><ul><li>Latin Ame...
Measure – Measure - Measure
Sourcing Dashboard
Power Source 1.0
Tools & Technology
 
 
Branding & Social Media
Career Home Page
Alumni Site
Facebook
Twitter Twitter
Jobs2Web Career Landing Page
Youtube
Social Media Landing Page
How to Contact Us <ul><li>Chris Gould </li></ul><ul><li>[email_address] </li></ul><ul><li>Twitter: chrisjgould </li></ul>T...
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Building a Global Sourcing Organization: The World is Flat

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Presentation from Sourcecon 2010 DC, presented by Chris Gould and Tim O'Connor

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  • Chris
  • Originally full life cycle No technology No direct sourcing
  • Setting the vision for a world class TA organization Only way to show success quickly is to have goals and prove our worth Quality, quantity, cost
  • Building a Global Sourcing Organization: The World is Flat

    1. 1. Hewitt Associates Building a Global Sourcing Organization The World is Flat
    2. 2. Who we Are…. <ul><li>Chris Gould </li></ul><ul><li>Hewitt Associates </li></ul><ul><li>Leader – Global Strategic Sourcing </li></ul><ul><li>Lincolnshire, IL </li></ul>Tim O’Connor Hewitt Associates TA Sourcing & Social Media Manager Portland, ME
    3. 3. Agenda <ul><li>Where we Started – The Business Case </li></ul><ul><li>Process & Hurdles </li></ul><ul><li>Start Up – Offshore </li></ul><ul><li>Going Global </li></ul><ul><li>Measure – Measure - Measure </li></ul><ul><li>Tools & Technology </li></ul><ul><li>Branding & Social Media </li></ul>
    4. 5. 2007- Where we started <ul><li>Building the Case for Change </li></ul><ul><li>Goals </li></ul><ul><li>Hiring the right people </li></ul>
    5. 6. Building the Case for Change
    6. 7. Goals
    7. 8. Hiring the Right People
    8. 9. Process & Hurdles <ul><li>Defining Roles </li></ul><ul><li>Swim lanes and hand offs </li></ul><ul><li>Team effort, not individual </li></ul>
    9. 10. Defining Roles <ul><li>Strategic Sourcer </li></ul><ul><li>Excellent “hunter” instincts </li></ul><ul><li>Natural curiosity </li></ul><ul><li>Highly developed problem-solving skills </li></ul><ul><li>Tech-savvy </li></ul><ul><li>Relationship Manager </li></ul><ul><li>Connecting and selling </li></ul><ul><li>Keen ability to read others </li></ul><ul><li>Extroverted with a sales bent </li></ul><ul><li>Highly responsive </li></ul><ul><li>Operations Expert </li></ul><ul><li>Administratively gifted </li></ul><ul><li>Enjoy logistical challenges </li></ul><ul><li>Process-oriented </li></ul><ul><li>Managing complex tasks </li></ul>
    10. 11. Swim Lanes / Hand Offs Hiring Manager International Sourcing Operations Recruiting Sourcing
    11. 12. Team Effort
    12. 13. Start Up <ul><li>The Beginning </li></ul><ul><li>Transformation </li></ul><ul><li>Going Global </li></ul>
    13. 15. Start Up <ul><li>Hired 5 internal non-sourcers </li></ul><ul><li>Hired an experienced Talent Acquisition Manager </li></ul><ul><li>Trip to India to train sourcers & implement processes </li></ul><ul><li>Worked on 1 REQ </li></ul>
    14. 16. Transformation <ul><li>Then </li></ul><ul><li>Assisted NA Sourcers </li></ul><ul><li>No contact with NA Recruiting </li></ul><ul><li>Limited exposure to TA </li></ul><ul><li>5 new to sourcing </li></ul><ul><li>Would it work? </li></ul><ul><li>Now </li></ul><ul><li>Own REQ load </li></ul><ul><li>Work with NA recruiters directly </li></ul><ul><li>Successes promoted throughout TA </li></ul><ul><li>20 Seasoned Sourcers </li></ul><ul><li>Strategic Research </li></ul><ul><li>Going Global </li></ul>
    15. 17. Going Global
    16. 18. <ul><li>Too aggressive up front </li></ul><ul><li>United Kingdom </li></ul><ul><li>Krakow 200 </li></ul><ul><li>Latin America Exposure </li></ul><ul><li>China, S.Korea </li></ul>Europe etc…
    17. 19. Measure – Measure - Measure
    18. 20. Sourcing Dashboard
    19. 21. Power Source 1.0
    20. 22. Tools & Technology
    21. 25. Branding & Social Media
    22. 26. Career Home Page
    23. 27. Alumni Site
    24. 28. Facebook
    25. 29. Twitter Twitter
    26. 30. Jobs2Web Career Landing Page
    27. 31. Youtube
    28. 32. Social Media Landing Page
    29. 33. How to Contact Us <ul><li>Chris Gould </li></ul><ul><li>[email_address] </li></ul><ul><li>Twitter: chrisjgould </li></ul>Tim O’Connor [email_address] Twitter: timoconnor
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