Houston, we have a
problem…with your Resume
and Cover Letter
Lauren Burmester
Career Services
Student Center, Suite 250

c...
The most important paper you
write while in college
• First impression you make with a company –
make sure it is a positiv...
Common Myths and Mistakes
• Unique or unusual
resumes attract
more attention and
are easier to read
• Resume content is
mo...
RESUMES
The Basics
• Laser printed on white or ivory paper (at least
24# stock)
o Never submit photocopies

• Limit to 1 page (unl...
The Basics cont’d
• Do not include high school information

o Exception: first-year students or those applying
for positio...
Format
• Margins should be no smaller than ½ inch
• Use plain typeface (Arial, Times New
Roman, Verdana, Franklin Gothic B...
Content
• Emphasize the most important items and
weed out irrelevant details
• Include work experience, even if not
direct...
Content cont’d
• Contact
Information
• Objective
• Education
• Relevant
Coursework
• Project Experience
• Internship
Exper...
Contact Information
• Name – should be large and bold
• Address (home and school unless you are
graduating) – not needed a...
Objective
• One to two sentences in length
• Be specific, do not add “fluff”
• Should be specific to the company and posit...
Education
• List the educational institution along with the
city and state
• Do not use abbreviations for the school or
de...
Sample Education
Embry-Riddle Aeronautical University
Bachelor of Science in Aerospace Engineering
Area of Concentration i...
Experience
• You can have work, intern/co-op, or project experience
listed
• Start with the most recent experience and wor...
Sample Experience
Embry-Riddle Aeronautical University
Daytona Beach, FL
Student Assistant, Career Services Office May 201...
It’s Simple—Show, Not Just Tell
• The following is from the resume of an applicant
for an operations position in a toy com...
Skills
• This section can include
Computer, Language, Communication, or
Leadership Skills
• If you list a language as a sk...
Other Categories
• Activities include
memberships in
organizations, fraternitie
s, sororities, and clubs
• List any office...
References
• Do not refer to references on your resume
– it goes without saying
• Type a separate list using same font and...
Curriculum Vitae (CVs)
• CVs are also used to apply for jobs
overseas
• Used when applying for
academic, education, resear...
Difference Between CV and
Resume
• 2-3 pages long or more
• More in-depth details than resume
• Includes research and teac...
Sending Your Resume
If more than 1 page, do not staple
Do not fold - Mail in large envelope
If faxing, mail hard copy as f...
Proofreading
• Errors suggest carelessness, poor
education, lack of intelligence, lack of
attention to detail
• Watch spel...
COVER LETTERS
Cover Letters
• The purpose of a cover letter is to introduce
yourself to the prospective company or
organization
• Keep t...
The Heading
• Your address should be the first item (do
not include name, phone #, e-mail)
• Date should follow address an...
The First Paragraph
• Explain the reason for the letter
• Mention how you heard about the
position and, of course, what po...
The Main Body of the Letter
• Detail your qualifications for the position:
give reasons why they should hire you
• Relate ...
The Last Paragraph
• Sum up your purpose for writing the letter
• Invite them to take a closer look at your
resume
• Make ...
The Closing
• You should use a general closing
statement such as Sincerely, Regards, or
Cordially
• Leave four lines of sp...
Customize
• Customize your resume and cover letter
for the position you are pursuing
• Use the job description, company
re...
Proofread, Proofread, Proofread
• Make sure at least one or two people
proofread your resume and cover letter
for errors
•...
Bottom Line
• Your resume and cover letter can make or
break your chance to get an interview
• But, keep in mind there is ...
Sample Resumes & Cover Letters
• http://careers.erau.edu/
• You can also look on Blackboard under
the Career Services Orga...
Resume Review
• To have your resume reviewed by a
Program Manager in Career Services:
• Upload your resume to EagleHire
(h...
Professional Dress for the Expo
Professional attire is expected for attendance to the Industry/Career
Expo.
• Suits
• Gent...
Stay Connected to Career Services
Connect, follow, join and like Career Services
via all our communication methods…
Career...
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
Resume & Cover Letter Success
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Resume & Cover Letter Success

  1. 1. Houston, we have a problem…with your Resume and Cover Letter Lauren Burmester Career Services Student Center, Suite 250 careers@erau.edu (386) 226-6054 careers.erau.edu
  2. 2. The most important paper you write while in college • First impression you make with a company – make sure it is a positive impression • Nothing disqualifies a candidate faster than a poorly written cover letter or resume • Your resume is a marketing tool to sell your best traits • Employers spend less than 30 seconds scanning a resume before making a decision on whether or not to bring someone in for an interview
  3. 3. Common Myths and Mistakes • Unique or unusual resumes attract more attention and are easier to read • Resume content is more important than style or format • It’s OK to exaggerate your accomplishments • Cover letters are more often read than resumes • Personal photos improve your marketability • Salary history can enhance your image as a fast track candidate • Indicating your age or marital status will prove that you are mature • It is ok the round up your GPA
  4. 4. RESUMES
  5. 5. The Basics • Laser printed on white or ivory paper (at least 24# stock) o Never submit photocopies • Limit to 1 page (unless you have 5+ years of industry experience, and then never go over 2 pages) o Exceptions: Federal Government resume, academic curriculum vitae, international resume, or online resumes • Avoid templates • Use easy to read, attention-grabbing format
  6. 6. The Basics cont’d • Do not include high school information o Exception: first-year students or those applying for positions with the Federal Government; may also include HS if you attended a magnet school specifically related to the position/field you are applying to • Do not include photos or personal information (i.e. age, gender, marital status, ethnicity, health condition/status, SSN) o Exception: those applying for positions with Federal Government will need to include SSN with application
  7. 7. Format • Margins should be no smaller than ½ inch • Use plain typeface (Arial, Times New Roman, Verdana, Franklin Gothic Book, Century Gothic, Calibri ) o No smaller than 10 point and no larger than 12 point • Name should be large and in boldface (largest text on the page) • Use bulleted points – not everything though o Makes information easier to find o Do not punctuate
  8. 8. Content • Emphasize the most important items and weed out irrelevant details • Include work experience, even if not directly relevant • NEVER falsify or exaggerate your credentials • Always remember your audience
  9. 9. Content cont’d • Contact Information • Objective • Education • Relevant Coursework • Project Experience • Internship Experience • Work Experience Skills Activities Licenses Honors/Awards Flight Time Military Experience • Publications • Leadership • Volunteer Service • • • • • •
  10. 10. Contact Information • Name – should be large and bold • Address (home and school unless you are graduating) – not needed anymore • Telephone number o May include home or cell – ONLY one recommended o Never include your work number on a resume o Be sure your voice mail (or roommate) is professional • E-mail address (pick one – and check it!) Contact info should be at the top of page and should look balanced
  11. 11. Objective • One to two sentences in length • Be specific, do not add “fluff” • Should be specific to the company and position you are seeking • Example: To obtain a Staff Analyst position with United Airlines • Extensive Experience: o Provide 2-3 sentence or bulleted executive summary or professional profile highlighting skills and accomplishments
  12. 12. Education • List the educational institution along with the city and state • Do not use abbreviations for the school or degree (Bachelor of Science in…) • Specify any minors or areas of concentration • Graduation date is a MUST for the recent grad • Please list your GPA if it is a 2.5 or above; major GPA is also a possibility but you need to include the CGPA
  13. 13. Sample Education Embry-Riddle Aeronautical University Bachelor of Science in Aerospace Engineering Area of Concentration in Propulsion Minor in Astronautics 3.0/4.0 GPA Daytona Beach, FL May 2014 • You can include relevant coursework under the Education • Include Study Abroad here too • No need to list previous institutions, if you did not receive a degree (i.e. transfer student)
  14. 14. Experience • You can have work, intern/co-op, or project experience listed • Start with the most recent experience and work backwards (reverse chronological order) • Include company name, location, dates worked, job title and main accomplishments (use bullets to make the info stand out) • Use concise language and limit points to 3 or 4 key elements or accomplishments • Start each bullet point with a verb/action word • Use concise, descriptive and varied language o Quantify duties and successes (#, %, $)
  15. 15. Sample Experience Embry-Riddle Aeronautical University Daytona Beach, FL Student Assistant, Career Services Office May 2013-Present • Provide computer software training and assistance to staff, students and alumni • Assist Program Managers in marketing, scheduling, and organizing on-campus information sessions, interviews, and open positions advertised through our office • Research and record prospective employers demographic information
  16. 16. It’s Simple—Show, Not Just Tell • The following is from the resume of an applicant for an operations position in a toy company: – Managed eight reindeer. – Managed eight reindeer to distribute toys around the globe. – Increased 2009 global gift distribution 60% by successfully hiring, training, and managing eight reindeer to distribute toys around the globe. Adapted from 5 Resume Tips for Executives & Entrepreneurs by Blythe Grossberg, NAFE E-Newsletter (2005)
  17. 17. Skills • This section can include Computer, Language, Communication, or Leadership Skills • If you list a language as a skill, you must be fluent in that specific language • Computer Skills o List or Categorize • Type of Skill – Software, Hardware, Languages
  18. 18. Other Categories • Activities include memberships in organizations, fraternitie s, sororities, and clubs • List any offices held in the clubs or organizations • Scholarships, Recognitio ns, Awards, and Commendations can be listed • Licenses/Certificates include A&P, CPR, EMT, etc. • Additional coursework and project experience are great areas to include • List interests including intramurals, volunteer experience, or general likes
  19. 19. References • Do not refer to references on your resume – it goes without saying • Type a separate list using same font and paper as your resume • Include name, title, company, contact information (address, phone #, e-mail) • Always check first with anyone you wish to use as a reference
  20. 20. Curriculum Vitae (CVs) • CVs are also used to apply for jobs overseas • Used when applying for academic, education, research, or scientific positions, and for fellowships and grants • Usually will specify that a CV is required, if in the U.S.
  21. 21. Difference Between CV and Resume • 2-3 pages long or more • More in-depth details than resume • Includes research and teaching experience, publications, grants and fellowships, professional associations and licenses, awards, and any other information relevant to the position • Overseas, will also include more personal information, such as marital status, spouse’s name, children, health, travel, birth date, place of birth, citizenship, secondary school information, etc. • May include photograph
  22. 22. Sending Your Resume If more than 1 page, do not staple Do not fold - Mail in large envelope If faxing, mail hard copy as follow-up If emailing, include cover letter in body of email and attach resume as a Word or PDF document (whichever version is preferred by the employer) • If you are copying and pasting a resume into an online application, make sure the formatting is presentable (note: online text resumes can be as lengthy as necessary) • • • •
  23. 23. Proofreading • Errors suggest carelessness, poor education, lack of intelligence, lack of attention to detail • Watch spelling, punctuation, verb tense, grammar • Proofread several times • Have others proofread for you – professors, peers, family members, your Career Services Program Manager 
  24. 24. COVER LETTERS
  25. 25. Cover Letters • The purpose of a cover letter is to introduce yourself to the prospective company or organization • Keep the cover letter to a maximum of one page • Follow the standard business format: left justify everything • Use the same font as your resume • Always address the letter to a specific person; if you do not have the contact’s name, use Dear Human Resource or Hiring Manager
  26. 26. The Heading • Your address should be the first item (do not include name, phone #, e-mail) • Date should follow address and 1 blank line of space before and after it • Contact’s name and job title (if known) should come next after 1 line of space • List company name and address right after job title • Address letter to specific person (if unknown, use “Dear Hiring Manager”)
  27. 27. The First Paragraph • Explain the reason for the letter • Mention how you heard about the position and, of course, what position you want • List why you want to work for the company (Here is where you do your homework and use the research found on the company)
  28. 28. The Main Body of the Letter • Detail your qualifications for the position: give reasons why they should hire you • Relate your strengths to the requirements of the position (use the job description) • Refer to experiences, achievements and education that makes you right for the position • Be positive and detailed
  29. 29. The Last Paragraph • Sum up your purpose for writing the letter • Invite them to take a closer look at your resume • Make a commitment to action (i.e. You will call them, or you invite them to call you) • List your contact number and email address • Follow up with the commitment you made • Thank them for their time
  30. 30. The Closing • You should use a general closing statement such as Sincerely, Regards, or Cordially • Leave four lines of space for your signature • Type your name • If you enclose your resume, be sure to list Enclosure • Sign your name in ink
  31. 31. Customize • Customize your resume and cover letter for the position you are pursuing • Use the job description, company research, and industry knowledge to create a document specific for a position
  32. 32. Proofread, Proofread, Proofread • Make sure at least one or two people proofread your resume and cover letter for errors • Errors allow assumptions to be made about you • Watch out for spelling, punctuation, and style; (It is very easy to miss its/it’s or effect/affect)
  33. 33. Bottom Line • Your resume and cover letter can make or break your chance to get an interview • But, keep in mind there is more to landing a job than merely looking good on paper, so make sure you are well prepared to interview as well
  34. 34. Sample Resumes & Cover Letters • http://careers.erau.edu/ • You can also look on Blackboard under the Career Services Organization • You can also get hard copies in the CSO
  35. 35. Resume Review • To have your resume reviewed by a Program Manager in Career Services: • Upload your resume to EagleHire (http://erau.experience.com) • Make an appointment • Call 386.226.6054 • Stop by Student Center, Suite 250
  36. 36. Professional Dress for the Expo Professional attire is expected for attendance to the Industry/Career Expo. • Suits • Gentlemen: button down shirts and ties • Ladies: conservative or appropriate blouses • Colors for shirts should be muted like white, off-white or light blue • Shoes should be polished and professional The minimum professional dress is business casual. Flight and ROTC uniforms are appropriate Expo dress. Religious and cultural attire will be accepted. Visit the Career Services Pinterest group [http://pinterest.com/eraucsodb/] and peruse the What to Wear – Men, What to Wear – Women and What Not to Wear – Men and Women boards for ideas on professional dress.
  37. 37. Stay Connected to Career Services Connect, follow, join and like Career Services via all our communication methods… Career Services Website EagleHire Network ERAU Connection ERNIE/Blackboard Facebook Going Places Career Blog LinkedIn Pinterest Twitter

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