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View stunning SlideShares in full-screen with the new Android app!View stunning SlideShares in full-screen with the new iOS app!
Think Quality - even in the hardest of times never give up on your committment to quality product or service. Your customers should never feel cheated on quality
Best Customer Support - give the best of the support you can give . A person seeking your support is in a trouble and its your duty to help him at that time. Help him and you have won a life-long loyal customer for your newly started business.
Let consumers speak - give them a platform to speak out. Use Social Networking platforms like Facebook and Orkut .
Appreciate Feedback - if someone leaves a feedback whether positive or negative appreciate it and more than that, show appreciation for that person who did so. Call him, email him or reward him to be thankful.
allow any spelling errors or grammatical errors to appear on your website (marketing/sales collateral for other businesses).
do a hasty job with the design, layout or styles - be patient while finalising designs; good things take to be built. (presentations and plans for other businesses).
adopt an unprofessional approach with quality check - never let a buggy code go LIVE or else your brand rating falls everytime an error pops up at customer’s end. And resolve all bugs as soon as they’re found after going LIVE. (a faulty product for other businesses)
give out the wrong message about your brand - no need to shout that you’re No.1 because if you really are then people would know that already and would believe so as well. And if you’re No.2 then no need to announce that too because there’s no fun doing business with the No.2 guys.