Professional ethics, professional organizations, and continuing education
Professional Ethics, ProfessionalOrganizations, and Continuing Education
Learning Objectives 1.) Understand the importance of being professional. 2.) Define ethics. 3.) Appreciate the importance of keeping up on the latest technologies in the field. 4.) Explain the importance of joining professional organizations. 5.) Understand the importance of earning continuing education credits.
ProfessionalismSkill, competence, and character expected of a member of a trained professionCharacterized by: Punctuality Dress code Language
Punctuality Means arriving with enough time to complete ALL necessary tasks before greeting the first client. Stocking supplies (razors, gauze, cleanser, gloves) Putting ice & gel in ice chest Turning on and calibrating laser Getting chair ready Check voicemail and email from previous night
DressDress appropriately No cleavage or offensive tattoos showing Clean lab coatHygiene Clean Hair neatly off the face Aware of body odor and breath (mints between clients) Nails (short and clean) Careful of perfumes
PolitenessCheerful greeting, use patient’s nameThings to Avoid: Expletives, religious words, sensitive subjects, gossip, personal problemsThings to Discuss: Client progress, upcoming occasions, REMEMBER DETAILS
Conduct Provide a drape Leave while client undresses Knock before re-entering Avoid crude and tasteless jokes (excessive hair growth in bikini area) Do not discuss the service or health issues in front of others
EthicsMoral standards and principles governing appropriate conduct for an individual or group.Professional Ethics is what is right and wrong morally in conduct in the work environment.
Example of Moral EthicsYou work part time in a clinic and also offer services out of your house.A client who regularly sees you in the clinic finds out that you offer services at a lower rate in your home.She asks to start going to your home.Ethically you are bound to say no since that person was brought into the clinic first.
Example of EthicsDo not make unsubstantiated claims or promisesBe honest about the expected resultsDO NOT say “You’ll get 100% permanent removal.”DO NOT say “Sure, I can remove that gray hair for you.”
Continuing EducationYou must keep abreast of the latest technology and information.Clients are researching and learning more Be prepared to answer questions in an educated and informed manner. If you don’t know, admit it and then research the answer.
How can you stay at the top of your game?Reading booksResearching onlineAttending conferences, conventions, seminars, and trade shows.
Benefits of Professional OrganizationsAbide by the standards and ethics that are set forthImprove techniques, continue educationProvide literature – inform & educateHelps instill trust and confidence, shows you have the training neededOnline directories, advertisingLegal counsel, discounted insuranceAdvanced credentialing
The Society for Clinical and Medical HairRemoval, Inc.Has aggressive platform of promoting the benefits of laser hair removal as a method of permanent hair reduction.National Certification Exam: http://www.scmhr.org/clinicians/certified-laser.php
American Society for Laser Medicine andSurgery, Inc.http://www.aslms.org/Mission: Promotes excellence in patient care by advancing biomedical application of lasers and other related technologies worldwide.
Continuing EducationClasses offered at conventions Manufacturers put them on and focus on their products, often complimentaryContinuing Education Credits (CEUs) Lectures given by leaders and experts in the industry. Online courses Many professional organizations require CEUs.
1.) What is meant by the term “professionalethics”?What is right and wrong morally in conduct in the work environment.
2.) Give an example of unethical behavior.Making false promises or claims.Inconsistency in pricing of services.
3.) Name 4 unprofessional actions.Dressing inappropriatelyBeing lateBad hygiene (body odor, breath, hair, nails)Gossiping and discussing other sensitive subjects
4.) List 4 benefits of membership in aprofessional organization.Raises our level of standards/ethicsImprovement of techniques/knowledgeLiteratureInspires trust and confidenceOnline directories – advertisingLegal counsel, discount insuranceCredentials
5.) What are some things you will needto do prior to your 1st appointment for theday ? Stocking supplies (razors, gauze, cleanser, gloves) Putting ice & gel in ice chest Turning on and calibrating laser Getting chair ready Check voicemail and email from previous night
6.) What are some topics that should bediscussed with the client?Their progressUpcoming occasionsThe topic of THEM!! Not you!
7.) How can you stay on top of newtechnology and information?Reading booksResearching onlineAttending conferences, conventions, seminars, and trade shows
8.) If working on the bikini area, what are 3important things you should do?Provide a drapeLeave while client undressesKnock before re-entering