User satisfaction and administrative simplification within the perspective of eGovernment impact: Two faces of the same coin? - Presentation Transcript
Authors: Wauters Patrick, Barbara Lörincz
Whilst more
Authors: Wauters Patrick, Barbara Lörincz
Whilst it is difficult to quantify past -and often huge- eGovernment investments as inputs into the eGovernment value chain, it is increasingly important to justify spending (and for some public administrations to justify their mere existence) by demonstrating impact, may it be related to effectiveness or efficiency. less
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