ePractice workshop on Open Source Software, 7 April 2011 - Mikael Torp & Olle Eriksson


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Presentation by Mikael Torp & Olle Eriksson, OSS in Nordic municipalities

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ePractice workshop on Open Source Software, 7 April 2011 - Mikael Torp & Olle Eriksson

  1. 1. A three year cross border project between the University of Applied Sciences in Vaasa and the University of Umeå. Funded by Botnia-Atlantica (a European territorial Cooperation program ), County Administration of Västerbotten and Regional Council of Ostrobothnia Open Kvarken
  2. 2. Parents´ Meeting <ul><li>A system for digital communication between daycare and home </li></ul><ul><ul><li>In use at more than 300 daycare/school in Sweden and Finland </li></ul></ul><ul><ul><li>Developed in cooperation with municipality & university </li></ul></ul>OSOR, Bryssel 110407
  3. 3. The IT situation in Swedish daycare/schools <ul><li>Standardized on proprietary platforms </li></ul><ul><li>Centralized IT-department </li></ul><ul><li>Questions regarding Open source </li></ul><ul><li>Unknown vendors for Open source </li></ul><ul><li>Difficult to establish Communities </li></ul>OSOR, Bryssel 110407 <ul><li>Teachers unsure about new tools </li></ul><ul><li>IT, low priority among teachers </li></ul><ul><li>Little time for learning new system </li></ul><ul><li>Open Kvarken - offer free testproject </li></ul>
  4. 4. Experience and lesson learnt OSOR, Bryssel 110407 <ul><li>Parents Meeting - free Open Source (GPL licensed) </li></ul><ul><li>Communicate with your children's daycare 24h/7. </li></ul><ul><li>Higher quality in communication with parents, no lost notes and post-it </li></ul><ul><li>Information about plans and daily matters via Parents´ Meeting. </li></ul><ul><li>More time for talking with parents about children’s progress </li></ul><ul><li>More time for work together with children </li></ul><ul><li>Open Source in School </li></ul><ul><li>Close contact with teachers/users </li></ul><ul><li>Competence </li></ul><ul><li>Procurement traditionally buys products </li></ul><ul><li>SaaS and support </li></ul><ul><li>Stimulate communities for user </li></ul>
  5. 5. Parents´ Meeting - next step <ul><li>Report experiences from test and interview teachers and parents </li></ul><ul><li>Develop more functionality and new modules </li></ul><ul><li>Contact and promote new vendors about commercial packaging </li></ul><ul><li>Support vendor with different approaches to sell/use the product </li></ul><ul><ul><ul><li>In-house installations with remote support </li></ul></ul></ul><ul><ul><ul><li>Software as a Service in the Cloud </li></ul></ul></ul><ul><ul><ul><li>Supportdesk and development </li></ul></ul></ul><ul><ul><ul><li>Strengthen the community </li></ul></ul></ul><ul><li>Negotiate “contract” with at least 1 municipality, and 5 other customers </li></ul><ul><li>Support collaboration between users </li></ul>OSOR, Bryssel 110407
  6. 6. Development of two new E-systems for the municipality of Korsholm <ul><li>Municipalities are usually not interested in technical IT-questions, they just want a working system. </li></ul><ul><li>When talking about Open source and it’s benefits it is easy to get the customer intrigued and make them understand the benefits that come with using open software. </li></ul><ul><li>The issue is that when it comes to implementing new systems, they are usually reluctant to replace an old one since it’s working. </li></ul><ul><li>That’s why the ideal time to implement open source is when there’s a “problem to solve”. </li></ul>
  7. 7. ” Problem” = Opportunity to develop a new resource and course e-system. <ul><li>The entire Municipality was in need of new systems because the systems they had purchased was no longer being developed by the vendor. </li></ul><ul><li>Expensive license fees. </li></ul><ul><li>What Open Kvarken did was explain the OS concept and the freedom it gives. </li></ul><ul><li>By using already existing OSS as the base for the new systems the development costs can be reduced allot. </li></ul><ul><li>By using OS licenses their environment will become more open and allows more flexibility in the future. </li></ul><ul><li>Able to change supplier if disappointed with support. </li></ul><ul><li>No license fees </li></ul><ul><li>Open Kvarken also wrote the specifications for the systems in collaboration with the municipality. </li></ul>
  8. 8. Understanding Open Source <ul><li>One way of getting a municipality to understand </li></ul><ul><li> the benefits of using OSS is to address their needs </li></ul><ul><li> and explain how they can benefit from open </li></ul><ul><li>licensing in the future </li></ul><ul><li>By addressing their needs the Municipalities will listen, make them interrested and involved in the process. </li></ul><ul><li>Municipalities are often intrigued when shown the benefits and opportunities that comes from using OSS and the possibilities of collaborating with other municipalities in future development. </li></ul><ul><li>Able to get new features through other partners developing. </li></ul><ul><li>Able to change supplier if disappointed with support. </li></ul><ul><li>Shifting the power from companies to the customer. Instead of companies showing what they can offer let the Municipality specify what they need. </li></ul>
  9. 9. e-Booking system | Next step <ul><li>The E-booking is a system aimed for handling and allocating resources inside a municipality. </li></ul><ul><li>Resources can be conference rooms, football fields, building’s, coffee, etc. </li></ul><ul><li>With features as, drag ’n drop bookings, reservations, schedule building and lots more. </li></ul><ul><li>Department specified recourses. </li></ul>OSOR, Bryssel 110407 <ul><li>Continued meetings with the municipality to identify other needs. </li></ul><ul><li>Integration into the organization </li></ul><ul><li>Commercialization plan, municipality interested in SaaS? </li></ul><ul><li>Publish the code on a public repository (AGPL license) </li></ul><ul><li>Getting a community started </li></ul><ul><li>Future support and development </li></ul><ul><li>Improve collaboration between municipalities </li></ul><ul><li>Cross-border implementations and support </li></ul>
  10. 10. Difficulties and Challenges for Open Source <ul><li>- Procurement is traditional with focus on standard products </li></ul><ul><li>- Licensing and insecurity about consequences </li></ul><ul><li>- Centralized IT-department, top down management </li></ul><ul><li>- Low interest from IT to install, test and evaluate Open Source programs </li></ul><ul><li>- Few Open Source vendors with business competence and experience </li></ul><ul><li>+ Sell functionality – not technology </li></ul><ul><li>+ Open environment and flexibility </li></ul><ul><li>+ Promote contact with customer to define their problem and needs </li></ul><ul><li>+ e-Services built on Open Source for better price and economy </li></ul><ul><li>+ Open Source and collaboration as a democratic productionmodel </li></ul><ul><li>+ Cost effective solutions with short time to market </li></ul><ul><li>+ Lower lifecycle cost, no initial license fee, share support and maintenance </li></ul>