10 jacques gripekoven voice over ip

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10 jacques gripekoven voice over ip

  1. 1. www.eyepea.euOpen Source VoIP Solutions<br />Pan european deployment of an Open Source VoIP solution for EURid<br />Jacques Gripekoven<br />ManagingDirector<br />jg@eyepea.eu<br />
  2. 2. www.eyepea.euOpen Source VoIP Solutions<br />Eyepea<br />Eyepea is a european Voice over IP System Integrator building communication solutions around Open Source platforms<br />
  3. 3. Prestigious references<br />Ideal<br />Sales<br />Concept<br />Adequat <br />Business Center<br />www.eyepea.euOpen Source VoIP Solutions<br />
  4. 4. www.eyepea.euOpen Source VoIP Solutions<br />EURid.eu<br />EURid<br />European registry of Internet domain .eu names<br />Under contract to the European Commission<br />Customers: registrars around the globe<br />3.383.097 .eu domains (on 1/4/2011)<br />Presence:<br />Belgium<br />Sweden<br />Czech<br />Italy<br />
  5. 5. Business needs<br />Enterprise telephony<br />Distributed call center for registrars<br />Commercial<br />Technical<br />Administrative<br />SLA to the European Commission<br />www.eyepea.euOpen Source VoIP Solutions<br />
  6. 6. Technology requirements<br />Move to an open VoIP Architecture<br />IT approach<br />High availability<br />Intranet integration of call center agents (login/logout)<br />Eyepea proposed Asterisk as Open Source VoIP platform<br />www.eyepea.euOpen Source VoIP Solutions<br />
  7. 7. www.eyepea.euOpen Source VoIP Solutions<br />US IP-PBX market<br /><ul><li> 2009 survey by the Eastern Management Group
  8. 8. Sample: 6000 IT executives
  9. 9. Open Source leads the US IP-PBX market with 18%
  10. 10. Why?: minimal amount of Capital requirement and flexibility of Open Source</li></ul>www.asterisk.org<br />Millions of lines, Market share<br />
  11. 11. www.eyepea.euOpen Source VoIP Solutions<br />EURid<br />Softphone<br />Softphone<br />Softphone<br />IP Phones<br />IP Phones<br />IP Phones<br />10Mbps<br />10Mbps<br />10Mbps<br />Data Center 1<br />100Mbps<br />VoIP<br />SP<br />PSTN<br />SIP trunk<br />Softphone<br />SIP DIDs<br />Data Center 2<br />IP Phones<br />
  12. 12. www.eyepea.euOpen Source VoIP Solutions<br />EURid<br />PSTN<br />PSTN<br />PSTN<br />PSTN Gateway<br />PSTN Gateway<br />PSTN Gateway<br />Data Center 1<br />VoIP<br />SP<br />PSTN<br />PSTN<br />SIP trunk<br />PSTN Gateway<br />SIP DIDs<br />Data Center 2<br />
  13. 13. Conclusion<br />Fully operational since 6 months<br />100% uptime<br />High level of satisfaction<br />Customers<br />Agents<br />Management<br />Budget<br />Reporting to E.C.<br />Next step: virtualisation<br />www.eyepea.euOpen Source VoIP Solutions<br />
  14. 14. www.eyepea.euOpen Source VoIP Solutions<br />Thank you for your attention<br />Jacques Gripekoven<br />ManagingDirector<br />jg@eyepea.eu<br />

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