ePractice workshop on Open Source Software, 7 April 2011- Jacques Gripekoven

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Presentation by Jacques Gripekoven, Voice Over IP

Presentation by Jacques Gripekoven, Voice Over IP

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  • 1. www.eyepea.euOpen Source VoIP Solutions
    Pan european deployment of an Open Source VoIP solution for EURid
    Jacques Gripekoven
    ManagingDirector
    jg@eyepea.eu
  • 2. www.eyepea.euOpen Source VoIP Solutions
    Eyepea
    Eyepea is a european Voice over IP System Integrator building communication solutions around Open Source platforms
  • 3. Prestigious references
    Ideal
    Sales
    Concept
    Adequat
    Business Center
    www.eyepea.euOpen Source VoIP Solutions
  • 4. www.eyepea.euOpen Source VoIP Solutions
    EURid.eu
    EURid
    European registry of Internet domain .eu names
    Under contract to the European Commission
    Customers: registrars around the globe
    3.383.097 .eu domains (on 1/4/2011)
    Presence:
    Belgium
    Sweden
    Czech
    Italy
  • 5. Business needs
    Enterprise telephony
    Distributed call center for registrars
    Commercial
    Technical
    Administrative
    SLA to the European Commission
    www.eyepea.euOpen Source VoIP Solutions
  • 6. Technology requirements
    Move to an open VoIP Architecture
    IT approach
    High availability
    Intranet integration of call center agents (login/logout)
    Eyepea proposed Asterisk as Open Source VoIP platform
    www.eyepea.euOpen Source VoIP Solutions
  • 7. www.eyepea.euOpen Source VoIP Solutions
    US IP-PBX market
    • 2009 survey by the Eastern Management Group
    • 8. Sample: 6000 IT executives
    • 9. Open Source leads the US IP-PBX market with 18%
    • 10. Why?: minimal amount of Capital requirement and flexibility of Open Source
    www.asterisk.org
    Millions of lines, Market share
  • 11. www.eyepea.euOpen Source VoIP Solutions
    EURid
    Softphone
    Softphone
    Softphone
    IP Phones
    IP Phones
    IP Phones
    10Mbps
    10Mbps
    10Mbps
    Data Center 1
    100Mbps
    VoIP
    SP
    PSTN
    SIP trunk
    Softphone
    SIP DIDs
    Data Center 2
    IP Phones
  • 12. www.eyepea.euOpen Source VoIP Solutions
    EURid
    PSTN
    PSTN
    PSTN
    PSTN Gateway
    PSTN Gateway
    PSTN Gateway
    Data Center 1
    VoIP
    SP
    PSTN
    PSTN
    SIP trunk
    PSTN Gateway
    SIP DIDs
    Data Center 2
  • 13. Conclusion
    Fully operational since 6 months
    100% uptime
    High level of satisfaction
    Customers
    Agents
    Management
    Budget
    Reporting to E.C.
    Next step: virtualisation
    www.eyepea.euOpen Source VoIP Solutions
  • 14. www.eyepea.euOpen Source VoIP Solutions
    Thank you for your attention
    Jacques Gripekoven
    ManagingDirector
    jg@eyepea.eu