Example_Ed Portillo Capstone_Sustainable IT Training

Sustainable IT That Aligns People Planet And Profit Sustainable IT Training Walsh College – Capstone 2009 - Edward Portillo Edward_Portillo@hotmail.com

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. Sustainable IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References

1. Introduction 1.1 Sustainable IT Training 1.2 Course Objectives 1.3 Eco-IT Consulting 1.4 Terms That Are Used to Describe quot;Green ITquot; 1.5 Eco-IT Consulting defines “Sustainable IT” 1.6 Participation 1.7 Introduction 1.8 Ground Rules 1.9 Training Agenda 1.9.1 Sustainable IT Benefits 1.9.2 Computers Are Filled With Toxins 1.9.3 Specialized Training For You Photo: Flickr - creative commons license

1.1 Welcome: Sustainable IT Training Our highly trained consultants will provide you with a simple framework so you can start developing your personalized sustainable IT strategy Photo: Flickr - creative commons license

1.2 Our Objectives: Assist Your Company in Finding Energy Saving Opportunities To Increase Profits And Reduce Carbon Emissions Define “Sustainable IT” and identify program requirements Supply a structured framework for the Sustainable IT process Techniques on building a Sustainable IT strategy and policy Best practices on developing a greener data center Insight on how to promote green behavior and share information locally and globally

1.3 Eco-IT Consultants Have A Passion To Help Mid-To Large-Sized Companies Identify, Analyze, Plan, Improve and Evaluate IT Sustainability Needs Specializing in sustainable IT services Dedicated to providing the right Sustainable IT opportunities to reduce cost and environmental footprint Skilled in assisting you to create realistic goals that will grow your global competitive advantage while improving IT effectiveness

1.4 There Are Three Terms That Are Used to Describe quot;Green ITquot;, all with slightly different meanings. Eco-IT Consulting's Business Model Aligns Best With quot;Sustainable ITquot; Lean IT Focuses on the consolidation of IT resources into the most efficient, high-performance configuration Reduces the amount of hardware required by an organization to support their operations Examples: Server virtualization, Software-As-A-Service (SAAS) Green IT Centers on reducing the impact of IT operations on the environment Short-term goals with immediate impact Examples: Power management software, energy efficient hardware, reducing toxic materials, ensuring recycling methods, assessing carbon footprint Sustainable IT Sustainable IT unites all of the benefits gained through lean IT and green IT , along with exploring the long-term impacts of IT operations on society and the environment. Sustainable IT is a strategic approach to managing IT operations, purchasing practices, reduction in paper usage, waste management and aligning sustainability to business objects.

1.5 Eco-IT Consulting defines “Sustainable IT” as: Developing a sustainable culture between IT and the business which aligns green best practices to improving IT effectiveness. Environmentally IT reducing carbon responsible emissions purchasing practices Sustainable Hardware lifecycle Infrastructure for from production green business IT through recycling Doing the right Reducing hardware thing and software costs (People, Planet & Profit) “Reduce, Reuse, Recycle.”

1.6 This course offers some opportunities for you to work through problems in small groups To receive the most value and benefit from this course, active participation is essential Photo: Flickr - creative commons license

1.7 Introductions Name and department? Title and time with your company? Why you feel “Sustainable IT” is important to your company? What do you want to get out of the class?

1.8 Ground Rules Open to questions during the sessions Open issues board Cell phones off Start on time, end on time

1.9 Training Agenda Day 1 Morning Afternoon 8:30-9:30 AM - Introduction 12:00-1:00PM -Lunch 9:30-10:30 AM – eWaste 1:00-2:00 PM - Stakeholders Support 10:30-11:00 AM – Break 2:00-3:00 PM - Green Mission Statement 11:00-12:00 PM - (IAPIE) Sustainable IT 3:00-3:30 PM - Break 3:30-4:30 PM – Start Assessment Day 2 Morning Afternoon 8:30-9:30 AM – Continue Assessment 12:00-1:00PM -Lunch 9:30-10:30 AM – Measure Carbon Footprint 1:00-2:00 PM – Green Project Management 10:30-11:00 AM – Break 2:00-3:00 PM – Sustainable IT Opportunities 11:00-12:00 PM – Build Baseline 3:00-3:30 PM - Break 3:30-4:30 PM – Carbon Offsets

1.9.1 It’s Essential That Your Employees Are Thinking Green, So Profits Are Not Depleted On Inefficient Operations. Benefits To Applying Sustainable IT Include: Immediate energy savings with no startup costs Becoming more environmentally friendly Being prepared for the carbon cap-and-trade system which is likely to happen in next few years, limiting the amount of C02 a company can emit Saving hardware and software costs Reducing heat and noise in the office Developing an easier to maintain IT Increasing security Gaining better remote access Global competitive advantage Driving innovation based on present and future consumer and regulatory trends Capturing new marketplace and financial opportunities

1.9.2 Besides Consuming Lots of Energy, Computers Are Filled With Toxins, And If They Aren’t Disposed Of Properly, Those Toxins Can Damage The Environment “According to the U.S. Environmental Protection Agency (EPA), Americans throw out more than 2 million tons of consumer electronics annually, making electronic waste (also known as e-waste) one of the fastest growing components of the municipal waste stream. When these electronics break down, they release mercury and other toxins”.1 A CRT monitor may contain more than 6 percent lead by weight.2 Toxins In A Desktop Computer 1. Lead and solder in cathode ray tubes 2. Arsenic in older cathode ray tubes 3. Antimony trioxide used as flame retardant 4. Polybrominated flame retardants in plastic casings, cables, and circuit boards 5. Selenium used as a power supply rectifier in circuit boards 6. Cadmium in circuit boards and semiconductors 7. Chromium used as corrosion protection in steel 8. Cobalt in steel for structure and magnetism 9. Mercury in switches and the housing Source: (1) EPA Photo: Flickr - creative commons license (2) InfoWorld - Greening the enterprise from top to bottom

1.9.3 Before We Get Started, How Else Can We Specialize This Training For You? Whether you started Sustainable IT initiatives, or you are considering them in the future: What areas are you particularly interested in learning about? Or has a situation happened that made you think you should start a green strategy? List several below: 1. ___________________________________________________________ 2. ___________________________________________________________ 3. ___________________________________________________________ 4. ___________________________________________________________ 5. ___________________________________________________________ 6. ___________________________________________________________ 7. ___________________________________________________________ 8. ___________________________________________________________ 9. ___________________________________________________________ 10. ___________________________________________________________

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References

2. Process Model 2. 1 Eco-IT Consulting (IAPIE) Sustainable IT Process Model 2.2 Details Of The (IAPIE) Sustainable IT Process Model 2.3 (IAPIE) Sustainable IT Process Model Road Map Photo: Flickr - creative commons license

2. 1 Eco-IT Consulting (IAPIE) Sustainable IT Process Model Is A Proven Model To Keep You On Track In Accomplishing Your Sustainable IT Goals Eco-IT Consulting (IAPIE) Sustainable IT Process Model 5 Evaluate Identify 1 4 Improve Analyze 2 3 Plan

2.2 The Details Of The (IAPIE) Sustainable IT Process Model Are Very Simple To Follow And Learn IDENTIFY Influence Strategic Decisions Making For A Sustainable • Driven Company Culture 5 Evaluate ANALYZE Identify Capture the current state of IT and business operations • and measure the effectiveness 1 PLAN 4 Align and deliver projects with a “Think Green” mindset • Improve IMPROVE Analyze Develop efficiencies, reduce cost and position your • 2 company so customers understand your dedication to reducing your impact to the environment 3 Plan EVALUATE Keep your Sustainable IT program on track , ahead of the • curve and well prepared for anticipated carbon-cap regulations Tip: At the beginning of each stage in the (IAPIE) sustainable IT process, we will refresh your memory on the objective for that section

2.3 By Following The (IAPIE) Sustainable IT Process Model Road Map,Your Company Will Achieve Benefits That Surpass Past Efficient IT Operations Process Identify Analyze Plan Improve Evaluate Step •Appt a Chief Green Officer •Write a company •Participate in a carbon •Stakeholder •Assessment of IT environmental policy neutral program support operations •Track your data •Measure projects with a •Strive to be a paperless •Benchmark •Greener •Measure carbon green mindset and against company Activity mission footprint •Conduct audits environmental performance statement •Initiate waste management •Build a baseline •Certifications •Align and deliver greener programs •Work with only environ. projects supporting suppliers •Infrastructure to support •Reduce hardware and telecommuting •Web based Systems software costs •Leverage A Service- IT (Paperless Systems) Oriented Architecture •Track and audit Support •Greener data center infrastructure inventory Make decisions that take Improve efficiencies, Maintain a global Implant sustainability into Result into account the impact reduce cost and getting the company culture competitive advantage on the environment public recognition

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. (IAPIE) Sustainable IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References Identify Analyze Plan Improve Evaluate

3. Identify 3. 1 Objective: Identify 3.2 Stakeholder Support 3.3 Example: Building Stakeholders Support For A Greener Company 3.4 Triple Bottom Line 3.5 Align Your Companies Mission Statement Into A Green One 3.6 What To Articulate in Greener Mission Statements 3.7 Greener Mission Statement: Individual Exercise 3.8 Greener Mission Statement: Team Exercise 3.9 Quiz: How Green Are You? (1-4) 3.9.1 Quiz: How Green Are You? (5-8) 3.9.2 Quiz: How Green Are You? (9-11) 3.9.3 Quiz: How Green Are You? (ANSWERS) Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

3.1 Objective: Identify + 1 2 3 4 5 Identify Analyze Plan Improve Evaluate Objective: Influence Strategic Decisions Making For A Sustainable Driven Company Culture • Build stakeholder support • Create a culture that looks for consumption opportunities and values that minimize environmental impact Identify Analyze Plan Improve Evaluate

3.2 Building A Strong Alignment Between IT And The Business Stakeholders Is The Key To Starting An IT Sustainable Program Relationship Management is the process of establishing and accomplishing goals related to a continuous involvement with a person or a group The Three Steps in building a relationship with stakeholders: 1. Establish and assess goals to build a alignment between IT and the business 2. Gain the stakeholders confidence by putting a strategy in place that positions you as a trusted advisor 3. Maintain the business stakeholders’ confidence by selecting projects that align with business values Identify Analyze Plan Improve Evaluate

3.3 Example: Building Stakeholder Support For A Greener Company Yalmaz Siddiqui, Office Depot’s director of environmental strategy, who is responsible for advising his company on the development and integration of environmental programs throughout its global operations, has a five-part “mantra” in getting the message across to stakeholders. Mr. Siddiqui five-part “mantra” to getting a green program supported by stakeholders: Why Green • Prepare for emerging needs and risks Buy Green • Ensure a customer-focused assortment and “walk the talk” Be Green • Reduce long-term operating costs Sell Green • Grow sales in all channels Tell Green • Promote and protect the Office Depot brand Tip: Best way to enlighten the stakeholders on the benefits of going green is by explaining the monetary benefits Identify Analyze Plan Improve Evaluate

3.4 Triple Bottom Line Is A Form Of Reporting That Weights The Impact Your Business Has In Terms Of Social and Environmental Values Along With Financial Returns According to Andrew W. Savitz, author of The Triple Bottom Line sustainability is a powerful and defining idea: a sustainable corporation is one that creates profit for its shareholders while protecting the environment and improving the lives of those with whom it interacts. It operates so that its business interests and the interests of the environment and society intersect. TBL Values • Treating your employees right and the community where your business operates People • Donation or projects that go towards the common good of the community • Strive to minimize its ecological impact in all areas - from sourcing raw materials, to production processes, to shipping and administration Planet • Refrain from the production of toxic items The • “Cradle to gravequot; approach and in some cases quot;cradle to cradle“.Taking responsibility Triple for goods after they've been sold Bottom • It must be made in accordance with the Line other two principles of People and Planet Profit • Demanding that their suppliers follow the Profit same values Identify Analyze Plan Improve Evaluate

3.5 Align Your Companies Mission Statement Into A Green One A green mission statement can be developed to closely align with the company’s existing mission statement Traditional Mission Greener Mission Statement Statement • Direct a company in any • Includes the outcome your business cycle statement will have on the consumer or the environment • Acts as a moral and corporate compass • Drives the redefining of existing company environment • It’s a promise policies • It’s what you are doing now • Creates a culture that looks for consumption opportunities • It’s what you plan on doing and creates more value with less environmental impact Green mission statements influence better strategic decisions making, further engage employees & stakeholders, & implant sustainability into the company culture Identify Analyze Plan Improve Evaluate

3.6 What To Articulate in Greener Mission Statements According to Michigan’s Department of Environmental Quality when making your mission statement it important to articulate your environmental mission and goals Emphasize continuous environmental improvement Promote reuse, reduce and recycling Commit to communication and interaction with the public Emphasize compliance with relevant environmental laws and regulations Example: Starbucks “Starbucks is committed to a role of environmental leadership in all facets of our business”. Starbucks is committed to a role of environmental leadership in all facets of our business We fulfill this mission by a commitment to: Understanding of environmental issues and sharing information with our partners Developing innovative and flexible solutions to bring about change Striving to buy, sell and use environmentally friendly products Recognizing that fiscal responsibility is essential to our environmental future Instilling environmental responsibility as a corporate value Measuring and monitoring our progress for each project Encouraging all partners to share in our mission Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

3.7 Greener Mission Statement: Individual Exercise Key Points Answer Key Points Add A Green Aspect To Them • What inspirational purpose appeals to higher values in both your employees and customers? Purpose • What role does it plays in the industry and community? • What is your business strategy, and how does it appeal to your employees and customers? Strategy • What is your company dedicated to? (Quality, customers, success etc.) • Identify values that form a link to the organization's strategy that employees can be proud of. Value • Benefits and ideologies behind your product. • What is the organizational culture? • How does employee behavior Culture relate to customer perception and value? Identify Analyze Plan Improve Evaluate

3.8 Greener Mission Statement: Team Exercise 1. Write out your company’s existing mission statement. 2. Based on your teams notes, brainstorm together to create a new greener mission statement for your company. 3. Identify how this new mission statement would impact your customer, employees and vendors? Identify Analyze Plan Improve Evaluate

3.9 Quiz: How Green Are You? (1-4) 1.The leading greenhouse gas is: a) water vapor b) methane c) carbon dioxide d) nitrous oxide 2. Wind power capacity in the U.S. in 2007 increased by: a) 0% b) 27% c) 62% d) 100% 3.The most common source of renewable energy in the world is: Photo: Flickr - creative commons license a) solar b) wind c) geothermal d) hydroelectric 4. In 2004, the sector that emitted the highest amount of carbon dioxide was: a) transportation b) industrial c) commercial d) residential Source: Forbes – How Green Are You? Identify Analyze Plan Improve Evaluate

3.9.1 Quiz: How Green Are You? (5-8) 5.The U.S. state capable of producing the most wind energy in 2006 was: a) California b) Illinois c) Minnesota d) Texas 6. In 2005, renewable energy made up what percentage of total energy? a) 1% b) 6% c) 10% d) 20% 7. Which of the following is NOT grown for the purpose of producing biodiesel? a) rapeseed b) soybeans c) palm oil d) carrots 8.The energy saved by recycling a can of Coke could run a TV for: a) 15 minutes b) half an hour c) two hours d) three hours Source: Forbes – How Green Are You? Identify Analyze Plan Improve Evaluate

3.9.2 Quiz: How Green Are You? (9-11) 9. Last week, the Intergovernmental Panel on Climate Change reported that by the end of the century, temperatures would probably increase by: a) 1.5 to 3.5 degrees Fahrenheit b) 2.5 to 4.5 degrees Fahrenheit c) 3.2 to 7.2 degrees Fahrenheit d) 7.2 to 9.5 degrees Fahrenheit 10.The sector that consumed the highest percentage of energy in 2005 was: a) commercial b) residential c) industrial d) transportation 11) Which of the following sources of renewable energy are not dependent on weather? a) Geothermal b) Solar c) Wind d) Hydroelectric Source: Forbes – How Green Are You? Identify Analyze Plan Improve Evaluate

3.9.3 Quiz: How Green Are You? (ANSWERS) ANSWERS 1. C 2. B 3. D 4. A 5. D 6. B 7. D 8. D 9. C 10. C 11. A Source: Forbes – How Green Are You? Identify Analyze Plan Improve Evaluate

Eco-IT Consulting - Green IT Training Guide 1. Introduction 2. (IAPIE) Sustainable IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References Identify Analyze Plan Improve Evaluate

4. Analyze 4.1 Objective: Analyze 4.2 What To Examine In The Sustainable IT Assessment (1-4) 4.3 What To Examine In The Sustainable IT Assessment ( 5-7) 4.4 What To Examine In The Sustainable IT Assessment ( 8-9) 4.5 What To Examine In The IT Assessment (10-11) 4.6 Carbon footprint 4.7 Measuring Your Carbon Footprint 4.8 Take Your Time When Measuring Your Carbon Footprint 4.9 Build A Baseline 4.9.1 Importance Of The Baseline Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

Objective: Analyze + 1 2 3 4 5 Analyze Identify Plan Improve Evaluate Objective: Capture the current state of IT and business operations and measure the effectiveness • Measure carbon footprint • Build baseline Identify Analyze Plan Improve Evaluate

4.1 What To Examine In The Sustainable IT Assessment (1-4) Opportunity Areas Key Questions 1. Information about your Number of employees? company How many offices? 2. Computers Do you mainly have desktops or notebooks? How many desktops? How many laptops? 3. Web based Systems What internal or external processes exist in your company that are paper based? (Paperless Systems) Name all of the paper based systems? 4. Service-oriented Is your company leveraging a Service-Oriented Architecture? architecture Platform As A Service? (Salesforce.com, CRM) Software As A Service? (Activities that are managed from central locations rather than at each customer's site) Data As A Service? ( Access Database outside of your companies infrastructure) Infrastructure as a Service? (IaaS) (fully outsourced service) Identify Analyze Plan Improve Evaluate

4.2 What To Examine In The Sustainable IT Assessment ( 5-7) Opportunity Areas Key Questions 5. Telecommuting How many employees must come to the office everyday? Do you have all the web-based applications necessary to work remotely? How many offices? 6. Supply Chain Does your company care if supplies have green credentials? When evaluating suppliers, is being green a criteria in the decision process? If so, is being green equal with cost and quality in your decision process? Does your company require suppliers to be focused on environmental improvements? Does your company utilize local supplies to minimize transportation cost? 7. IT Infrastructure Inventory Does your company track a centralized inventory of all or your IT Infrastructure systems? Is the inventory process up to date? Is there an audit process to check it for accuracy? Identify Analyze Plan Improve Evaluate

4.3 What To Examine In The Sustainable IT Assessment ( 8-9) Opportunity Areas Key Questions 8. Energy Consumption Do you focus on lowering your companies energy costs? If so, how? Are you receiving any energy from renewable resources? If so, how much? Is your company striving to be carbon neutral? Does your company use a program to control the power on desktop computers? Are all your monitors LCD, since they use less power than CRT? Does the standard client load on our computers shut off screen saver? When buying IT equipment does your company consider if the product is configured for low energy consumption? Does your company have a wireless network or is it wired? 9. Waste Management Does your company measure the amount of waste you produce? How do you manage hazardous waste? Is that measured? Does your company have separate waste baskets for recycling materials? Do you have a place for your employees to recycle old batteries, phones or light blubs? What do you do with old computer equipment? How is it disposed? Do you use a services that disposes it for you? Do you know what they do with it? Do you ever donate it to schools or other charities? Do you offer the old equipment to your employees? Identify Analyze Plan Improve Evaluate

4.4 What To Examine In The Sustainable IT Assessment(10-11) Phase 1 - APER Key Questions Analysis Steps 10. Printers and Copiers Does your company use eco-fonts that use less ink? Are your printers defaulted to print double sided? Does your company print with a low quality to save ink? 11. Data Center Does your company use virtualization? What percentage of your servers are in a virtual environment? Does your company monitor and control the amount of data that is stored? Does your company have a process to remove duplicate files from the servers? Does your company use multiple data storage tiers? Does your company have a data retention policy in place? Is it classified? How many data centers does your company have? If more than one, can they be consolidated? Identify Analyze Plan Improve Evaluate

4.5 Our quot;carbon footprintquot; is a measurement of the impact our actions have on the environment. It's a recount of the amount of greenhouse gases produced in our day-to-day lives through burning fossil fuels for electricity, heating and transportation Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

4.6 Measuring Your Carbon Footprint Can Drive The Priorities Of Your Green Projects A carbon footprint is a measurement of the impact our actions have on the environment, and in particular climate change. It’s the sum of the amount of greenhouse gases produced in our day-to-day lives through burning fossil fuels for electricity, heating and transportation etc. 4 Tools To Measure Your IT Footprint: 1. The EPA has developed a free to download Low Carbon IT Savings Calculator that lets companies estimate the savings from using Energy Star certified computers and control power management software on those computers. Free to download http://www.climatesaverscomputing.org/tools/applications/ 2. Edison energy savings software was developed by Verdiem, a company that has helped companies reduce energy waste from IT devices. Free to download http://www.verdiem.com/resources.aspx 3. 1 E has an award winning PC power management solution that saves energy, cuts costs and reduces CO2 emissions. Download a Free 30-day evaluation http://www.1e.com/energycampaign/Calculation.aspx 4. Stanford’s Information Technology Services has a free web application called “BigFix”. BigFix has real- time visibility and control of your desktop, laptop, and peripheral power. Free to use web application http://www.co2freeradicals.org/calculate.html Identify Analyze Plan Improve Evaluate

4.7 Take Your Time When Measuring Your Carbon Footprint, It Should Not Be A Rushed Exercise Four major steps are used to measure your carbon footprint: Track, calculate, and Define what is included in Set your baseline Report your results to analyze your footprint your carbon footprint stakeholders • Once you get the data • How much do you want to •You need to establish a • Present your carbon footprint findings to charted, you can determine measure? Tracking less is baseline year by which your important stakeholders future performance and ID easier, but you may want your future progress will be problems now by comparing estimate to be more accurate measured similar site locations for abnormalities • How far upstream and downstream will you measure? • Will you measure the impact of your suppliers into your carbon footprint? Measuring your carbon footprint can help your business by improving efficiencies, reducing cost and getting public recognition for taking action to reducing impacts to the environment. Identify Analyze Plan Improve Evaluate

4.8 It’s important to get a baseline of the current state of your IT and business environment so you can better define what must be enhanced in order to meet the future needs of your company Baseline assessment will likely reveal issues that the company is already aware, however, what were once only a gut feeling about your environment can be supported by hard facts. Once your assessment is complete it will help identify the new sustainable IT projects that must be staffed and funded down the road. Start by asking the stakeholders to state their vision for the future deployment of IT within the enterprise. Photo: Flickr - creative commons license

4.9 Importance Of The Baseline: You Can't Manage What You Can't Measure Research conducted from Forrester found that although 85 percent of leading consumer businesses have engaged in some sort of sustainability-related initiative, several are lacking baselines against which yearly benefits can be measured. It’s one thing to say $7 million was invested in energy-saving technology, but it’s far more prevailing to say that waste was reduced by 55% since 1999 Forrester also found these tips when calculating your green IT baseline Guide your greening effort with solid data Create realistic goals. Measuring IT’s energy consumption will help you estimate the possible environmental and economic benefits of going green Measure the benefits over time. Once you have implemented green upgrades to your IT assets, compare your new energy consumption to your baseline, highlighting both environmental and economic savings Tip: If you don't know how much power your IT equipment is using and how much greenhouse gases are being produced by them, it going to be difficult coming up with a plan to reduce both. Identify Analyze Plan Improve Evaluate

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. (IAPIE) Green IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References Identify Analyze Plan Improve Evaluate

5. Plan 5.1 Objective: Plan 5.2 Think Green For All Of Your Projects 5.3 Write A Company Environmental Policy 5.4 Sample: Environmental Policy Provided By The EPA Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

5.1 Objective: Plan + 1 2 3 4 5 Plan Identify Analyze Improve Evaluate Objective: Make decisions that take into account the impact on the environment • Measure projects with a green mindset and against environmental performance • Write a company environmental policy Identify Analyze Plan Improve Evaluate

5.2 Think Green For All Of Your Projects Green project management is a model where we think green throughout our project and make decisions that take into account the impact on the environment. This concept was developed by Tom Mochal and Andrea Krasnoff of TenStep, Inc. Include The Environment In The Integrate The Scope Definition Company’s Environment In The Environmental Policy Change Control Process Incorporate How Add Environmental Environmental Concerns Section To Aspects Will Be Charter Throughout Spheres Of Influence To A Greener Project Analyze And Measure The Environment-Related Environmental Lessons Learned Impact Risk Constraints Add Environmental- Based On Related Stakeholders Environmental Needs Environmental Performance Goals Identify Analyze Plan Improve Evaluate

5.3 Write A Company Environmental Policy According to the Natural Environment Research Council, an environmental policy is the communication of your policy internally within your company and externally to your customers and suppliers. The policy should be specific, achievable and clearly written to be understood by employees, suppliers and customers. In addition, it must be supported by senior management and reviewed yearly. Goal Key points of what you want to achieve from the policy • Assess the environmental effects of all operations. Assess • Monitor progress and review performance (annually) • Comply with existing environmental regulations • Comply with applicable codes of practice Comply • Expect similar environmental standards from all suppliers and contractors • Participate in discussions about environmental issues • Reduce pollution, emissions and waste Reduce • Reduce the use of all raw materials, energy, and supplies • Continuously seek to improve environmental performance • Raise awareness, encourage participation, and train employees Improve • Assist customers in making environmentally responsive decisions • Work with the local community Identify Analyze Plan Improve Evaluate

5.4 Sample: Environmental Policy Provided By The EPA Identify Analyze Plan Improve Evaluate

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. (IAPIE) Sustainable IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References Identify Analyze Plan Improve Evaluate

6. Improve 6.1 Objective: Improve 6.2 Understanding Carbon Offsets 6.3 Find Companies That Provide Carbon Offset Credits 6.4 Reduce The Amount of Paper And Ink Your Company Uses 6.5 Finding Companies That Recycle, Donate 6.6 Design Your Data Center To Be Greener 6.7 Consolidate Your Number Of Servers With Virtualization 6.8 Optimize Storage With Thin Provisioning 6.9 Design Your Data Center To Be Greener 6.9.1 Backup Your Data Efficiently To Reduce Power And Cooling With Data Deduplication 6.9.2 Telecommuting Can Reduce Your Power Consumption And The Need For New Computers Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

6.1 Objective: Improve + 1 2 3 4 5 Improve Identify Analyze Plan Evaluate Objective: Develop efficiencies, reduce cost and position your company so your customers will understand your dedication to reducing your impact on the environment. Start a carbon neutral program • Strive to be a paperless company • Participate in a waste management program • Identify Analyze Plan Improve Evaluate

6.2 Understanding Carbon Offsets According to David Suzuki award-winning scientist, environmentalist and broadcaster “Carbon offset “ is an emission reduction credit from another organization’s project that results in less carbon dioxide or other greenhouse gases in the atmosphere than would otherwise occur. Carbon offsets are typically measured in tons of CO2-equivalents (or 'CO2e') and are bought and sold through a number of international brokers, online retailers, and trading platforms”.1 Currently there is no US federal greenhouse gas emission reduction program. Voluntary carbon offset programs plays a role in companies demonstrating leadership in addressing global warming and being perceived as carbon neutral. Example Wind Energy Company Sells Company Purchases Carbon Offset Carbon Offset • Benefits because projects are more • Can claim their purchase resulted in a economical feasible new non-polluting energy • May save money as it may be less expensive for them to purchase offsets than to eliminate their own CO2 emissions Source: (1) David Suzuki Foundation – What is Carbon offset? Identify Analyze Plan Improve Evaluate

6.3 Find Companies That Provide Carbon Offset Credits According to Tufts University who release a report on the best rated carbon offset companies recommend 1: Atmosfair Carbon Catalog has a large directory of carbon offsets. It gathers information from dozens of offset provider websites. http://www.carboncatalog.org/providers/atmosfair/ Climate Friendly Helps to manage and reduce your carbon emissions and help slow global warming by purchasing carbon credits through Climate Friendly. https://climatefriendly.com/ Native Energy Native American, farmer-owned, community based renewable energy projects that create social, economic, and environmental benefits. http://www.nativeenergy.com/ Source: (1) Planet Green – Top rated carbon offset companies Identify Analyze Plan Improve Evaluate

6.4 Reduce The Amount of Paper And Ink Your Company Uses “Research finds that the average employee wastes $85 worth of printer paper and ink each year through unnecessary printing.” 1 “Each year the U.S. alone consumes around 200 million tons of wood products, The largest source of wood consumption is paper production”. 2 “The U.S. has less than 5 % of the world’s population, but it consumes 30 percent of the world’s paper.” 2 Things you can do: Reduce the amount of paper your company uses. Scan all your documents Direct faxes to be delivered to your computer Eco-fonts – reduce the environmental cost of printing with a new font that can cut ink usage by 15 %. Free to download: http://www.ecofont.eu/ecofont_en.html Set the default to print double sided. Set the default to print at a low quality to save ink for all of the printers. Use soy ink versus petroleum-based inks. Consider “tree-free” bleach-free papers. http://treefreepaper.com/treefree101.php Source: (1) InfoWorld – 25 facts you should know about green IT. (2) Green IT book Identify Analyze Plan Improve Evaluate

6.5 Finding Companies That Recycling, Donate, Or Disposing Of End-Of-Life Equipment Many companies don’t know how to dispose of their end- of-life equipment, they usually fill up storage areas with it. If your company is in a similar situation, wondering if you should recycle or donate it.? Contact www.Earth911.org for help. They can direct you to a local resource for recycling, donating, or disposing of end-of-life equipment. List of the largest recycling companies: Waste Management – Member of Sony’s take back recycling program http://www.wm.com/wm/services/recycling_ecycle.asp IBM Credit Corporation – Online buyback for up to 250 computers, in addition they offer disk overwrite services to protect data. http://www.recycle.net/trade/aa027447.html UNICOR Federal Prison Industries – Offers nationwide coverage. http://www.unicor.gov/recycling/ Identify Analyze Plan Improve Evaluate

6.6 Reducing Power Consumptions On Desktops And Laptops Power Management - Companies can save between $25 and $75 (or more) on power bills per PC per year by powering down computers when they're not using them.2 According to Gartner, energy use in 2008 will account for 48 percent of all IT budgets.1 Things you can do: Shut down machines that are not being used. Use Windows' built-in power-management features, standby and hibernate with (WOL) Wake on LAN. The standby and hibernate setting put computers to sleep when they're inactive, and WOL wakes them up when software updates are required. Disable the ability for employees to use screensavers. A screensaver can use 100W of power versus 10W in sleep mode. When buying a new desktop or laptop look for Energy Star systems. The efficient systems will help to reduced your energy costs. Source: (1) CIO Asia Magazine - Gartner: Modernize data centres or risk energy costs (2) InfoWorld - Greening the enterprise from top to bottom Identify Analyze Plan Improve Evaluate

6.7 Consolidate Your Number Of Servers With Virtualization Server virtualization provides the ability to run multiple clients and programs from a single, server. The thought behind server virtualization is to move the workloads from underutilized servers and consolidate on the number of systems. A study by McKinsey found that out of a total of 458 servers at four production datacenters, 32 percent (146 in all) were running at or below 3 percent peak and average utilization. These types of zombie servers are prime contestants for unplugging to free up space and power and reduce cooling needs. 1 VMware has a green calculator on its website, which can provide your company an idea of the potential savings that can be reached by virtualizing your server environment. http://www.vmware.com/solutions/green/calculator.html Some of the popular companies that offer virtualization are: VMware - http://www.vmware.com/ Microsoft - http://www.microsoft.com/virtualization/default.mspx Xen - http://www.xen.org/ Source: (1) InfoWorld – 25 facts you should know about green IT. Identify Analyze Plan Improve Evaluate

6.8 Optimize Storage With Thin Provisioning Thin Provisioning (TP) is an optimization strategy for storage that lets IT administrators efficiently utilize storage area networks (SAN). TP operates by allocating disk storage based on the minimum space required by each user at any given time. By purchasing and operating fewer disk drives, companies can reduce power, cooling costs. Some of the companies that offer Thin Provisioning services: 3PAR http://www.3par.com/products/software/thin_provisioning.html Compellent Technologies http://www.compellent.com/ LeftHand Networks (now owned by HP) http://h18006.www1.hp.com/products/storage/software/tpsxp/index.html Pillar Data Systems http://www.pillardata.com/resources/press-releases/2008/2020-application-aware-thin- provisioning.shtm Identify Analyze Plan Improve Evaluate

6.9 Design Your Data Center To Be Greener When you design or redesign your data center to be greener, examine how you can make it as efficient as possible. “According to a study by Lawrence Berkeley National Laboratory, 2007 the servers in a datacenter accounts for about 55 percent of the electricity costs. The remaining power is use to support the equipment.”1 What to look for: Power distribution units operating well below their full load capacities Air conditioners units forced to use extra power to drive air at high pressures over longer distances Design in the floor layout should have hot air and cold air segregation in mind Be sure to take advantage of power-saving features on the servers Use vented floor tiles to facilitate the maximum airflow When replacing servers use energy efficient servers Power down servers that are not being used and consolidate servers when possible Consolidating can save you about US$560 per year per server. Redundant servers are good for ensuring uptime, but not a very energy efficient solution. To accomplish the security of redundancy with having to run extra servers, use virtualization to run your multiple servers Source: (1) Green IT book Identify Analyze Plan Improve Evaluate

6.9.1 Backup Your Data Efficiently To Reduce Power And Cooling With Data Deduplication Data deduplication compares files at a block level and removes all non-unique objects. When implemented correctly, data deduplication can have a dramatic impact on the storage capacity required to retain and protect backup data thus the overall storage footprint inside the data center. When effectively deployed, deduplication can eliminate 90-95% of the redundant data in your data center reducing storage requirements by upwards of 20x. When replicating data for disaster recovery purposes, less data is sent across the network and overall bandwidth consumption is reduced by almost 500 times. 1 Data deduplication also provides a great advantage in lowering power consumption if you have a number of remote sites since less hardware will be required to store backup data and less data will have to be replicated, minimizing network traffic and the associated network infrastructure. The industry leader in data deduplication solutions is: Data Domain - http://www.datadomain.com/products/Global_Compression.html Source: (1) InfoWorld – 25 facts you should know about green IT. Identify Analyze Plan Improve Evaluate

6.9.2 Telecommuting Can Reduce Your Power Consumption And The Need For New Computers A telecommute program is a work arrangement that provides employees flexibility in their work location and hours which can reduce power consumption and save your company money. Sun Microsystems says their telecommuting program has saved the company $255 million over 4 years. 1 “ If all commuters worked from home just one day a week, 5.85 billion fewer gallons of oil would be used each year”.2 Calculate your saving by telecommuting.Telecommuting resource “Undress for Success “ offers a free tool for predicting savings from telecommuting. The calculator draws on recently released U.S. Census American Community Survey figures and data from many studies. http://undress4success.com/research/telework-savings-calculator/ Sites to learn more about telecommuting: Telecommuting 360 http://www.telecommuting360.com/ ITAC - The Telework Advisory Group for WorldatWork http://www.workingfromanywhere.org/ The Clean Air Council http://www.cleanair.org/Transportation/greenCommute.html Source: (1) Green IT book (2) InfoWorld – 25 facts you should know about green IT. Identify Analyze Plan Improve Evaluate

7. Evaluate 7.1 Objective: Evaluate 7.2 Conduct Audits 7.3 Appoint a CGO 7.4 When Purchasing Hardware Look At The Level The Products Are Certified7.2 Quiz 2: Green IT? (1-2) 7.5 E-Waste Is An International Concern And The United Nations Has Implemented A Common Governance Program 7.6 Quiz 2: Green IT? (1-2) 7.7 Quiz 2: Green IT? (3-5) 7.8 Quiz 2: Green IT(ANSWERS) Photo: Flickr - creative commons license Identify Analyze Plan Improve Evaluate

7.1 Objective: Evaluate + 1 2 3 4 5 Identify Analyze Plan Improve Evaluate Objective: Keeping your Sustainable IT program on track and ahead of the curve so your company is prepared for a likely future carbon-cap regulation. Conduct audits • Appoint a Chief Green Officer (CGO) • Certifications • Identify Analyze Plan Improve Evaluate

7.2 A structured approach to planning and implementing Audits can be done using An Environment Management System (EMS) is a tool for managing the impacts of the companies actions on the environment. An EMS Audit Can Help You with: Environmental liabilities Inefficient use of resources Wasteful process Raising the bar for corporate image Developing awareness with your employees Understanding of the environmental impacts of business activities Improving environmental performance, through more efficient operations

7.3 Appoint A Chief Green Officer (CGO)To Be Responsible For Environmental Stewardship, Corporate communications, Strategic Partnerships,And Product Development. The Chief Green Officer’s responsibilities: Reducing the companies carbon emissions Engaging cross-functional stakeholders Prioritize new revenue opportunities

7.4 When Purchasing Hardware Look At The Level The Products Are Certified When looking for energy efficient hardware you aren’t on your own, certification programs exist to help you select the level of power savings for your hardware. Electronic Product Environmental Assessment Tool (EPEAT) Not many machines are EPEAT certified EPEAT evaluates electronic products in relation to 51 total environmental criteria, 23 required criteria and 28 optional criteria. To qualify for registration as an EPEAT product, the product must conform to all the required criteria. Restriction of Hazardous Substances (RoHS) Required by European business RoHS products are sold all over the world Energy Star Most well-known program for certifying energy-efficient Standards are based on power consumption Source: (1) Green IT book Identify Analyze Plan Improve Evaluate

7.5 E-Waste Is An International Concern And The United Nations Has Implemented A Common Governance Program. The (StEP) Program Is Designed To Solve the E-waste Problem StEP 5 Task Forces – Objectives and Projects Policy & Legislation Capacity Building ReDesign ReUse ReCycle • Id and assess critical •Analyzes and evaluates • Coordinate mutual • Changing consumer • Evaluating recycling design aspects in the national legislation and learning environments, behavior to get systems, leading to end-of-life treatment the international including the ID of acceptance for reuse suggestions for long- • Compare current framework for practical approaches term development industry approaches controlling and adapted by countries • Extending the usage of eco-efficient to product end-of-life enforcing trade of e- of electrical and resource cycles to identify current waste and electronic • Setting standards in electronic equipment economical, recycling the form of guidelines • Monitor trans- environmental design for capacity building • Reducing the stream boundary shipments considerations •Studies green of irresponsible reuse and logistics of e-waste • Developing and purchasing methods between donor and demonstrating new developing countries • Provide emerging design solutions of a •Examines how to technologies for large range of products manage the e-waste and small volume problems in waste equipment industrializing regions treatment in both industrializing and •Resource for industrialized countries organizations to recommend sustainable business models Identify Analyze Plan Improve Evaluate

7.6 Quiz 2: Green IT? (1-2) 1. What percent of companies with large datacenters will need to add more power and cooling within the next two years? a) 90% b) 80% c) 70% d) 40% 2. A study by McKinsey found that among a total of 458 servers at four production datacenter________were running at or below 3 percent peak and average utilization. These types of zombie servers are prime candidates for unplugging to free up space and power and reduce cooling needs. Photo: Flickr - creative commons license a) 44% b) 70% c) 32% d) 21% Source: Infoworld – 25 facts you should know about green IT Identify Analyze Plan Improve Evaluate

7.7 Quiz 2: Green IT? (3-5) 3. Increasing the set point temperature in your datacenter by just one degree can reduce energy consumption by _______? a) 2 to 3 percent b) 4 to 5 percent c) 6 to 7 percent d) 8 to 9 percent 4. Datacenters produce around _______ of the world's CO2 emissions. The airline industry produces 0.6 percent, and the steel industry produces 1.0 percent. Photo: Flickr - creative commons license a) 3 percent b) 4 percent c) 9 percent d) 10 percent 5. A PC with a screensaver makes sense from both an environmental and cost-saving perspective. True or False Source: Infoworld – 25 facts you should know about green IT Identify Analyze Plan Improve Evaluate

7.8 Quiz 2: Green IT(ANSWERS) ANSWERS 1. C 2. C 3. B 4. A 5. False - A PC with a screensaver going can use well over 100W of power, compared with only about 10W in sleep mode. Powering down a PCs in your home or office makes more sense from both an environmental and cost-saving perspective. Source: Infoworld – 25 facts you should know about green IT Identify Analyze Plan Improve Evaluate

Eco-IT Consulting - Sustainable IT Training Guide 1. Introduction 2. (IAPIE) Sustainable IT Process Model 3. Identify 4. Analyze 5. Plan 6. Improve 7. Evaluate 8. References

8. References 8.1 References 8.2 References 8.3 References Photo: Flickr - creative commons license

8.1 References Accenture IT Green Maturity Assessment. (2008, July 26). Retrieved March 02, 2009, http://itmanagersinbox.com/320/accenture-it-green- maturity-assessment/ Bemowski, K. (2008, July 21). Power Management Software Helps Slash Energy Costs. Retrieved February 22, 2009, from http://windowsitpro.com/article/articleid/99810/power-management-software-helps-slash-energy-costs.html Carbon Footprint - What Is A Carbon Footprint?. (n.d.). Retrieved March 02, 2009, from http://www.carbonfootprint.com/carbonfootprint.html Chaudhuri, S. (2008, February 7). Just How Green Are You? - Forbes.com. Retrieved March 01, 2009, from http://www.forbes.com/2007/02/06/environmentalist-greenhouse-warming-biz-energy-cz_sc_0208greenquiz.html Climate Savers Computing - Applications. (n.d.). Retrieved February 18, 2009, from http://www.climatesaverscomputing.org/tools/applications/ Creating an environmental policy. (n.d.). Retrieved February 3, 2008, from www.epa.gov/dfe/pubs/iems/iems_guide/module2-rev.pdf Elsenpeter, R. C., Velte, A., & Velte, T. (2008). Green IT: Reduce Your Information System's Environmental Impact While Adding to the Bottom Line. New York: Mcgraw-Hill Osborne Media. Esty, D., & Winston, A. (2009). Green to Gold: How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage. New York, NY: Wiley. Kerr, J. (2007, March 1). Building a Robust Enterprise Architecture Requires Planning - CIO.com - Business Technology Leadership. Retrieved March 20, 2009, from http://www.cio.com/article/29077/Building_a_Robust_Enterprise_Architecture_Requires_Planning

8.2 References Montalbano, E. (n.d.). IT News, Analysis, Blogs, Reviews and Multimedia--MIS Asia--The Home of Enterprise IT in Asia. Retrieved March 11, 2009, from http://mis-asia.com/home Peterson, J. (2009, February 24). What are the Top-Rated Carbon Offset Companies? : Planet Green. Retrieved February 26, 2009, from http://planetgreen.discovery.com/travel-outdoors/top-carbon-offset-companies.html Retail Offset Providers. (n.d.). Retrieved January 14, 2009, from www.cleanair-coolplanet.org/ConsumersGuidetoCarbonOffsets.pdf Samson,T. (2008, July 28). Sustainable IT | Ted Samson | TAG:Thin provisioning | InfoWorld. Retrieved March 5, 2009, from http://weblog.infoworld.com/sustainableit/archives/storage/thin_provisioning/index.html Samson,T. (2008, March 27). The ROI of green IT |Sustainable IT | Ted Samson | InfoWorld . Retrieved March 2, 2009, from http://weblog.infoworld.com/sustainableit/archives/2008/03/recession_green.html?source=fssr Samson,T. (2009, February 12). 25 facts you should know about green IT |Sustainable IT | Ted Samson | InfoWorld . Retrieved February 23, 2009, from http://weblog.infoworld.com/sustainableit/archives/2009/02/25_random_green.html?source=rss Samson,T. (2009, February 5). IT versus global climate change |Sustainable IT | Ted Samson | InfoWorld . Retrieved March 02, 2009, from http://weblog.infoworld.com/sustainableit/archives/2009/03/climate_change.html?source=rss Savitz, A. W., & Weber, K. (2006). The Triple Bottom Line: How Today's Best-Run Companies Are Achieving Economic, Social and Environmental Success -- and How You Can Too. San Francisco: Jossey-Bass.

8.3 References Sustainable IT: Environmental Management Systems (EMS). (2008, March 1). Retrieved March 20, 2009, from http://resources.sustainableit.com.au/2008/02/environmental-management-systems-ems.html Suzuki, D. (n.d.). What is a carbon offset?. Retrieved March 1, 2009, from http://www.davidsuzuki.org/Climate_Change/What_You_Can_Do/carbon_offsets.asp Svendsen, A. (n.d.). Sustainable Communities - Centre for Sustainable Community Development. Retrieved March 02, 2009, from http://www.sfu.ca/cscd/cli/resources_collaborative.htm Triple bottom line. (2008, September 22). Retrieved February 13, 2009, from http://www.greenlivingtips.com/articles/264/1/Triple- bottom-line.html Velte, A. (2008, October 13). Why You Need a Chief Green Officer. Retrieved March 6, 2009, from www.itworld.com/green-it/56056/why-you-need-chief-green-officer Vreeswijk, J. (2008, October 24). Opportunities in Lean, Green and Sustainable IT. Retrieved February 11, 2009, from http://www.greenittools.com/article/opportunities-lean-green-and-sustainable-it

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