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LearningNow: why won't they comply? poll questions

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Laura Overton, Towards Maturity facilitated at LearningNow: why won't they comply? There were a number of interactive polls taken at the event including; best and worst experiences of compliance …

Laura Overton, Towards Maturity facilitated at LearningNow: why won't they comply? There were a number of interactive polls taken at the event including; best and worst experiences of compliance training, what can be done differently, designing for behaviour change and how to re-engage the business.

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  • 1. LearningNow:Why won’t theycomply?@epictalk @towardsmaturity #LNcomply For all the latest news about the event follow us on Twitter@epictalk and use the hashtag #LNcomplyWelcome to
  • 2. First impressions count9 out of 10 organisations are looking totechnology to help them comply with newregulations and legal requirements.2012 Towards Maturity BenchmarkWhy won’t they comply?7 out of 10 organisations cite userengagement as their top barrier to change.2013 Towards Maturity compliance study (ongoing)@epictalk @towardsmaturity #LNcomply
  • 3. Agenda for todayWhy won’t they comply?Expert input:Charles JenningsImogen CasebourneMark AberdourSimon BrownandYOU!@epictalk @towardsmaturity #LNcomply
  • 4. What is your experienceof compliance training?What words describe your worstcompliance training experience?What words describe your bestcompliance training experience?@epictalk @towardsmaturity #LNcomply
  • 5. What are we looking toachieve? 2013 Towards Maturity Compliance study (ongoing)Top risk areas:2/3 of companies are providingtraining on health and safety, anti-bribery/anti-corruption, data protection,code of conduct9 out of 10 want training to help:Positively impact staff behaviourPositively impact staff attitudesIncrease employee engagementthrough awarenessManage risk more effectively@epictalk @towardsmaturity #LNcomply
  • 6. To what extent does your currentcompliance training achieve itsobjectives?1 2 3 42%17%8%74%1. Fully2. To some extent3. Not at all4. I don’t know
  • 7. What is your main measure ofsuccess for compliance training?1 2 3 4 5 6 76%52%27%4%2%2%8%1. Number of attendees2. Completion rates3. Assessment pass rates4. Reduction/lack ofrelated incidents5. Line managementfeedback6. Other7. We don’t measure
  • 8. Initial thoughts orquestions?@epictalk @towardsmaturity #LNcomply
  • 9. What is the main barrier stoppingyou achieving your goals?1 2 3 413%48%20%20%1. Technology2. Lack of time3. Lack of budget4. Lack ofstakeholder buy- in
  • 10. How can we move fromdesigning for ‘tick in thebox’ to designing forbehaviour change?@epictalk @towardsmaturity #LNcomply
  • 11. Feedback:How can we move fromdesigning for ‘tick in thebox’ to designing forbehaviour change?@epictalk @towardsmaturity #LNcomply
  • 12. How much of your compliancetraining is e-enabled?1 2 331%8%61%1. All2. Some3. None
  • 13. What technologies are mostpopular? 2013 Towards Maturity Compliance study (ongoing)7 out of 10 organisations are using in-housedeveloped e-learning courses, webinars,portals and systems such as SharePoint intheir compliance mix.So what is around the corner?50% of organisations are looking toincrease their use of technology (standalone or in a blend).@epictalk @towardsmaturity #LNcomply
  • 14. How can you re-engageyour business withcompliance training?@epictalk @towardsmaturity #LNcomply
  • 15. If there is one thing that you would liketo change to make compliance trainingmore engaging, what would it be?1 2 3 4 5 634%2%9%17%34%4%1. Make it more rolespecific2. Bring more technologyto the classroom3. Enable mobile delivery4. Closer alignment toperformanceobjectives5. Support performancebetter6. Work closer withstakeholders
  • 16. Questions for the panel@epictalk @towardsmaturity #LNcomply
  • 17. What are you going to do asa result of today?1 2 3 4 516%29%8%20%27%1. Focus ondifferent outputs2. Engage withdifferent people3. Design differently4. Measuredifferently5. Other
  • 18. Next steps:Taking actionHandout with hints and tips that willbe consolidated and shared with thegroupBenchmark your currentapproach with others to help you buildyour business case – link to studyKeep in touch with each otherand with us
  • 19. LearningNow:Why won’t theycomply?@epictalk @towardsmaturity #LNcomply For all the latest news about the event follow us on Twitter@epictalk and use the hashtag #LNcomplyThank you

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